This is an HTML version of an attachment to the Freedom of Information request 'Police customer care, standards, and response times'.


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Corporate Review Department

Information Management Section

PO Box 9

Laburnum Road

Wakefield

WF1 3QP

Tel: 01924 292486 / 292202 / 22719

Fax: 01924 292726

Email: [West Yorkshire Police request email]

Website: www.westyorkshire.police.uk

Mr Charlesworth

[FOI #8827 email]

8 April 2009

Dear Mr Charlesworth,

FOI Appeal Reference No: A0008 / 2009

I acknowledge receipt of your request for a review into your Freedom of Information decision received by our office on the 8th April 2009; which pertains to your original Freedom of Information submission received on the 5th March 2009.

The review will be conducted in accordance with West Yorkshire Police's review procedure as well as ACPO policy and every effort will be made to have a response to you as soon as practicable and in any case within the next three months. However, if it becomes clear that the review will not be completed during this period you will be contacted and updated regarding progress of the review.

Yours sincerely,

Emma Wise

Freedom of Information Project Officer

pp

Steven Harding

Head of Information Management