Making a complaint or appeal about your Freedom of Information response

We accept that sometimes you may not agree with the decision we've made about your Freedom of Information request. If this is the case there is an internal complaints procedure that you should follow.

You should make your complaint in writing to:

Merseyside Police

Disclosure Manager

Headquarters

PO Box 59

LIVERPOOL

L69 1JD

It should detail:

 What the original request was

 The individual reference number (stated above)

 The nature of the complaint

 Why you feel you should have received more information

Your complaint will be fully investigated and will be dealt with by a staff member who was not involved in the original decision. We will write to you to advise the outcome of your complaint.

If you are dissatisfied with the results of your complaint you have the right to appeal to the Information Commissioner. He can be contacted at:

The Office of the Information Commissioner

Wycliffe House

Water Lane

WILMSLOW

SK9 5AF

More information is available from the Information Commissioner's website

http://www.ico.gov.uk

http://www.ico.gov.uk/complaints/freedom_of_information.aspx