APPEALS AND COMPLAINTS PROCESS
Complaints Process
If you are not satisfied how we serviced your request generally you may complain via Tell Us - Freedom of Information, Tamworth Borough Council's Complaints procedure. This can be accessed through our website http://www.tamworth.gov.uk/ShowForm.asp?fm_fid=212. Or a paper copy can be provided by telephoning 01827 709 709.
Appeals Process
If you are not satisfied with the decision to withhold information or disagree with the any fees applied then you may ask for an internal appeal. If this is the case please state and submit a full submission on why you disagree with the decision to the following address. Your appeal will be considered by appropriate officers who did not take part in the original processing of your request.
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Corporate Information Security Manager Tamworth Borough Council Marmion House Lichfield Street Tamworth B79 7BZ
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Finally if you are still dissatisfied then you may apply to the Information Commissioner for an independent review at the following address:
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The Information Commissioner Wyncliffe House Water Lane Wilmslow Cheshire SK9 5AF
Telephone: 01625 545700 Web Address: www.ico.gov.uk |
FOIAppeals.doc
Revised: 23/06/08