This is an HTML version of an attachment to the Freedom of Information request 'Freepost addresses registered to Tamworth Borough Council'.

APPEALS AND COMPLAINTS PROCESS

Complaints Process

If you are not satisfied how we serviced your request generally you may complain via Tell Us - Freedom of Information, Tamworth Borough Council's Complaints procedure. This can be accessed through our website http://www.tamworth.gov.uk/ShowForm.asp?fm_fid=212. Or a paper copy can be provided by telephoning 01827 709 709.

Appeals Process

If you are not satisfied with the decision to withhold information or disagree with the any fees applied then you may ask for an internal appeal. If this is the case please state and submit a full submission on why you disagree with the decision to the following address. Your appeal will be considered by appropriate officers who did not take part in the original processing of your request.

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Corporate Information Security Manager

Tamworth Borough Council

Marmion House

Lichfield Street

Tamworth

B79 7BZ

Finally if you are still dissatisfied then you may apply to the Information Commissioner for an independent review at the following address:

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The Information Commissioner

Wyncliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545700

Web Address: www.ico.gov.uk

FOIAppeals.doc

Revised: 23/06/08