This is an HTML version of an attachment to the Freedom of Information request 'omplaints against council'.

Lyn Marlow 01427 676 684

[email address]

6 March, 2009

Our ref: LM/FOI/482

Dear Mr. Murray

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Your request for information has now been considered and the information requested is enclosed.

I hope this is the information you are seeking. If you require any further information, please do not hesitate to contact me.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988. You are free to use it for your own purposes, including any non commercial research you are doing and for the purposes of news reporting. Any other reuse, for example commercial publication, would require the permission of the Council.

If you are dissatisfied with the handling of your request please contact the Director of Strategy & Regeneration, West Lindsey District Council, Guildhall, Marshall's Yard, Gainsborough, Lincs, DN21 2NA.

Yours sincerely

FOI Officer

Freedom of Information Request No. 482 - Response

Information Requested:

53 complaints were made against your council in the year 2006/2007

and 155 made in the year 2007/008

     Of these:

     1. How many in each of these periods concerned your ASB team? How

     many concerned the village of Tealby ?

     2. How many were related to your 'multi agency' arrangement with

     the ACIS Group, Gainsborough?

     3. How many of complaints in 1 and 2 above were remitted to the LGO

     and how many were upheld by the LGO ?

Response to Question one:

Concerned ASB Team

2006/2007 - None

2007/2008 - Two

Concerned Tealby

2006/2007 - None

2007/2008 - None

Response to Question Two:

Related to ACIS

2006/2007 - None

2007/2008 - None

Response to Question Three:

Remitted to LGO

2006/2007 - None

2007/2008 - One

Upheld by LGO

2006/2007 - None

2007/2008 - None