Eric Blair 
Legal & Democratic Services 
Via Email 
Direct Line – 020 7525 7511 
[FOI #7802 email] 
Fax – 020 7525 7675 
 
[Southwark Borough Council request email] 
 
12 March 2009 
Dear Eric Blair 
Re: Your request for information:  Ref No. FOI 3533 
I am writing further to your request for information dated 9 February 2009 to advise you 
that the information you requested is being withheld under the Freedom of Information 
Act 2000. The exemptions which apply to this information are: section 43(2) of the 
Freedom of Information Act “information is exempt information if its disclosure under this 
Act would, or would be likely to, prejudice the commercial interests of any person 
including the public authority holding it).”  
You requested  
“Agency worker: Agreements, Contracts, pay scales 
 
FOI Act: (Freedom of Information Act 2000) 
 
Contracts or equivalent information/documents 
 
Copies of any contracts you have for the provision of 
temporary worker agency staff, with regards agency/temporary social 
care/social worker staff/workers. Contracts you may have with 
individual agency staff recruitment businesses/services, hereafter 
called 'Vendors'. Or contracts you may have with organisations 
like, Comensura, Manpower, Reed, hereafter called 'Managed Service 
Provider' who provide Master/Vendor Neutral framework to managed 
all vendors on behalf of Public Authorities like yourselves.” 
The Council have a managed vendor contract with Comensura. The Contract 
documentation is commercially sensitive and therefore we are unable to provide a copy. 
 
The agreed rates are commercially sensitive and cannot therefore be disclosed. 
 
The Panel Vendor Agreement is a contractual document between Comensura and 
Vendors.  As such it is commercially sensitive and, whilst the Council has sight of a 
sample, it was provided in confidence and cannot be disclosed.  
In accordance with section 17 of the Freedom of Information Act 2000 this letter acts as 
a Refusal Notice.  
I apologise for the short delay in providing the above information. 
 
Legal & Democratic Services, Floor 3 ,Town Hall, Peckham Road, London SE5 8UB 
Switchboard - 020 7525 5000  Website - www.southwark.gov.uk 
Chief Executive – Annie Shepperd 

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If you are unhappy with the service you have received in relation to your request and 
wish to make an appeal for a review of our decision, you should write to the Corporate 
Access to Information Manager at: 
Corporate Access to Information Manager 
Southwark Town Hall 
Room 3.12 
Peckham Road 
London SE5 8UB 
Email: [Southwark Borough Council request email] 
If you are not content with the outcome your appeal, you may apply directly to the 
Information Commissioner for a decision. Generally, the Information Commissioner 
cannot make a decision unless you have first exhausted our internal appeal procedure 
and you should contact him within 2 months of the outcome of your internal appeal. 
Further information on the Freedom of Information Act is available through the 
Information Commissioner at the: 
Information Commissioner's Office 
Wycliffe House  
Water Lane  
Wilmslow  
Cheshire SK9 5AF 
Telephone: 01625 545 700 
Internet: www.informationcommissioner.gov.uk 
Yours sincerely, 
 
Janet McDonald 
Corporate Access to Information Officer 
Legal & Democratic Services 
 
 
Legal & Democratic Services, Floor 3 ,Town Hall, Peckham Road, London SE5 8UB 
Switchboard - 020 7525 5000  Website - www.southwark.gov.uk 
Chief Executive – Annie Shepperd 

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