This is an HTML version of an attachment to the Freedom of Information request 'Microsoft Office software'.

Mr M Townsend

Eich cyf Your reference

Ein cyf Our reference ATI 3100

23 February 2009

Dear Mr Townsend

REQUEST FOR INFORMATION - REFERENCE 3100 - DISCLOSURE

I wrote to you on 3 February 2009 following your request for information. In your request you asked for the following information:

My detailed response to your specific question is given below:

Background to Disclosure

If you believe that I have not applied the Code of Practice on Public Access to Information correctly or have not followed the relevant laws, please contact me to request a first stage review. If, after that, you are still not satisfied you may request a formal review by the Assembly Government. When dealing with any concerns, we will follow the Assembly Government's Code of Practice on Complaints, which is available on the Internet at www.wales.gov.uk or by post. You also have the right to complain to the Information Commissioner. Normally, however, you should pursue the matter through our internal procedure before you complain to the Information Commissioner. The Information Commissioner can be contacted at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 01625 545 745

Fax: 01625 524 510

Email: [email address]

Also if you think that there has been maladministration in dealing with your request then you may make a compliant to the Public Services Ombudsman for Wales who can be contacted at:

Public Services Ombudsman for Wales

Ffordd yr Hen Gae

Pencoed

Bridgend

CF35 5LJ

Yours sincerely

Alan Horton

ICT Business Services Manager

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Parc Cathays

Caerdydd

CF10 3NQ

Floor 3 South Wing A05

CP2

Cathays Park

Cardiff

CF10 3NQ

Ffôn Tel: 02920 823312

GTN:1208 1565

Ffacs Fax:029 20 82

Ebost Email [email address]