DWP Central Freedom of Information Team

Our Ref: VTR 148

27 February 2008

Dear Erikson

Freedom of Information Request - VTR 148

Thank you for your correspondence of 28 January requesting non geographical and geographical telephone numbers for Benefit Delivery Centres (BDCs) including Social Fund telephone numbers.

BDCs do not operate on a virtual network and therefore do not have a non geographical single number. BDCs have their own dedicated geographical telephone numbers which I have attached.

I hope this information is helpful.

If you are not satisfied with my handling of your request please tell me why. I will then arrange for an internal review of your request and my actions. The review will be conducted by another officer of a more senior grade to myself who took no part in my original decision. The reviewing officer will advise you of his decision in writing.

If you are still not satisfied after we have looked at your request again, you can then ask the Information Commissioner to look into the way your request has been handled. The Commissioner is an independent officer who is appointed by Her Majesty the Queen and reports directly to Parliament. The Commissioner can see all the papers about your request and decide whether my decision is fair and meets the requirements of the Freedom of Information Act.

The Commissioner can be contacted at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Fax: 01625 524 510

e-mail: http://www.informationcommissioner.gov.uk

Yours sincerely

DWP Central FoI Team