Freedom of Information

Customer Satisfaction Statement

Customer Name: Mr Trevor Nunn

Address: Pittwood House, Ashby Road, Scunthorpe, North Lincolnshire, ,,DN16 1AB

Reference Number (URN): 300697

Your request for information has now been finalised and the Council trusts that you are satisfied with the information provided. The details of your enquiry are as follows:

Date Received: 13/01/2009

Details of Enquiry;

Dear Sir or Madam, During the last five years how many times has the Local Government Ombudsman (as a result of investigating a complaint against North Lincolnshire Council) brought to the attention of the council the fact that a member of North Lincolnshire Council staff had misled them, lied to them or done anything else to hinder their investigation. If they have what disciplinary action was taken against the individual(s) concerned by the council. Yours faithfully, Trevor R Nunn

Details of Resolution;

Resolved by Legal & Democratic

The relevant service(s) will have replied to you directly by your preferred contact method.

The council wants to ensure our customers are satisfied with the way we are delivering the Freedom of Information process. We value comments on the service you have received which will enable us to make improvements. If you do have any comments to make please reply to [North Lincolnshire Council request email] quoting the unique reference number detailed above.