Leaflets available from us: 
 
 
 
 
 
 
 
 
 
 
“Your guide to asking for 
 
1
information about us” 
 
Contents 
 
 
 
 
 
“Your guide to asking for 
 
•  Introduction 
 environmental 
information 
 
2
 
 
 
held by us” 
 
• 
 
 
Internal appeal process 
 
 
 
“How to access and use our 
 
3
• 
Publication Scheme” 
 
Information Commissioner 
 
 
 
 
 
•  Complaints 
 
“Your guide to information 
 
4
 
 
we can withhold from disclosure” 
Your right to 
 
•  Further information about FOI 
 
 
 
 
 
“Your right to appeal and 
5
appeal and 
 
 
complain” 
 
 
 
complain 
 
 
 
Please contact: 
 
 
 
 
 
The Information Service 
 
The Information Service 
Mount Gould Hospital 
 
Mount Gould Road 
 
 
 
Plymouth 
 
 
 
 
PL4 7QD 
 
 
tel: (01752) 272511 
If you require this leaflet 
 
e-mail: [email address] 
 
in large print or in 
 
another format, please 
call (01752) 272511. 
5 

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Introduction 
Our decision to withhold information will be 
Where can I get further information 
 
reviewed by a person independent of the 
The Freedom of Information Act 2000 gives 
about the Freedom of Information 
original decision making process. They will 
 
you and every member of the public the 
Act 2000? 
decide whether we were correct in 
 
right to access information we hold as an 
withholding the information. 
The following websites provide useful 
organisation about ourselves. 
 
information about the Freedom of 
 
We will respond with a full decision at the 
Beyond our legal requirements under the 
Information Act 2000: 
earliest opportunity.  
 
Act we fully support a new culture of 
 
Information Commissioner: 
openness across the NHS. We are 
 
www.informationcommissioner.gov.uk 
committed to being as open as we can, but 
Information Commissioner 
 
occasionally may not release all the 
 
 
If you remain unhappy with our decision to 
information you request. 
 
withhold information following an internal 
 
 
We appreciate at times we may decide to 
appeal, you have the right to appeal to the 
 
withhold information that you believe should 
Information Commissioner.  
 
 
be disclosed under the Freedom of 
 
The Information Commissioner is 
 
Information Act 2000. In these cases you 
responsible for ensuring all public authorities 
 
have the right to appeal against our 
 
apply the Freedom of Information Act 2000 
decision, and we will hold an internal 
 
lawfully. 
review. 
 
 
 
 
They have the power to investigate any 
Internal Appeal Process 
 
decisions made by us, review the processes 
 
 
You have the right to appeal to our decision 
we follow, and they can make the decision to 
 
to withhold information. Please write to or 
release the information you requested. 
 
 
e-mail with full details: 
Please contact: 
 
 
 
Stuart Edmunds, Information 
Information Commissioner’s Office 
 
 
Governance Manager 
Wycliffe House 
 
Plymouth Teaching Primary Care Trust 
Water Lane 
 
Main Administration Block 
Wilmslow 
 
Mount Gould Hospital 
Cheshire 
Document Version Control 
Mount Gould Road 
SK9 5AF 
ID PI97 
 
Version 2:1 updated Dec 2007 
Plymouth, PL4 7QD 
tel: (01625) 545700, fax: (01625) 524510 
Review Dec 2009 
 
tel: (01752) 272511, fax: (01752) 272406 
e-mail: [email address] 

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