Is there any information that will not be provided?
We will make every effort to provide you with a copy of the information you request. We may have to ask you a few questions to make sure that we provide you with what you want.
There may be some documentation or certain parts of documents, which we are not able to make available. Some examples are:
Someone else's confidential information
Company trade secrets
Information given in confidence
If we are unable to release some or all of the information you request, we will explain this to you.
Does this mean someone else can see my personal information?
The FoI Act does not change your right to confidentiality. Your personal information is still protected by the Data Protection Act 1998 and will not be shared with anyone who is not entitled to it.
More information about confidentiality and the Data protection Act is available in our leaflet “ How we use your Health Records”
Where can I get more information from?
If you would like more information about the FoI Act or the Data Protection Act please contact the Information Commissioner:
Telephone: 01625 545745
E-mail: xxxx@xxx.xxx.xxx.xx
Website: www.informationcommissioner.gov.uk
For details of the Publication Scheme go to the Trafford PCT's website:
Patient Advice Liaison Service contact details:
Trafford Patient Advice & Liaison Service
Trafford General Hospital
Moorside Road
Urmston, M41 5SL
Telephone: 0161 746 2019
To make a request for information write to:
Information Governance Manager
Trafford Primary Care Trust
Oakland House
Talbot Road
Old Trafford, M16 0PQ
Telephone: 0161 873 9500
Fax: 0161 873 9501
Email: xxxxxx@xxxxxxxx.xxx.xx
This leaflet can be made available in other formats. Please contact the Information Governance Manager.
Freedom of Information
Act 2000
How to find out more information about your local NHS organisation under the Freedom of Information Act
Information Governance
Version 1, July 2006
Review July 2007
Background
The Freedom of Information Act 2000 (FoI) aims to ensure that public authorities, such as National Health Service (NHS) Primary Care Trust (PCT), are open in the way that they conduct their business.
Information we publish
We have developed a Publication Scheme, which details all of the information we routinely publish, such as information on what the organisation does and our policies and processes. You can access the Publication Scheme at Trafford PCT website at:
or by writing to the Information Governance Manager (details on the back of this leaflet).
Accessing other information
If you have a simple question you would like answered, contact the Patient Advice and Liaison Service (PALS) who will help you (details on the back of this leaflet).
If you would like to see information or documents, which we do not routinely publish, then you have right to make a request.
The request must be in writing by letter or fax to the Information Governance Manager or email:
If you are not sure what information we may have about the topic please contact the Information Governance Manager to discuss what you want.
What happens when a request is made?
We will check to see what information we hold that relates to your request.
If we do not have any relevant
information we will let you know as soon as possible. We will try and tell you where else you might be able to access the information.
If we do have the information you request, generally you will be provided with a copy within 20 working days. There may be some information we cannot give you, which is explained later in this leaflet.
We will try and provide you with the information in the format you require, for example on paper, as an electronic document or CD-ROM.
Is there a charge for the information?
As a general rule, a copy of anything listed in the Publication Scheme is available for free of charge. If the information is not routinely published but will not take long to find and copy, then it will be free. If it will take a considerable time to gather and provide the information, then a moderate fee may be charged. We will let you know about any charges as soon as possible.
information. Charges will always be in line with Government Regulations.
If you have a query about the information you receive:
If the information is listed in the Publication Scheme, the relevant contact details will be detailed in the same section of the scheme.
If there are contact details on the information then you can telephone or write to the contact directly.
If there are no contact details available you can contact the Information Governance Manager or the Patient Advice and Liaison Service (PALS) who will help find the correct person to contact.
Our responsibilities:
Trafford PCT will:
Ensure records are accurate and kept for the right length of time.
Ensure requests and queries are dealt with without delay.
Advise and assist you with making requests.
Help you to understand any information provided to you.