Special categories

withdrawal of backdated claim;

an existing claim is held on JSAPS

assessing;

benefit arrears;

compensation payments;

deprivation;

disregards;

establishing the amount;

Fixed Term Investments;

Friendly Socities;

personal injury payments;

property and assets;

recording capital;

Savings Certificates;

stocks, shares and marketable securities;

Trust Funds;

process set;

system set;

change of address;

change of name;

change to partner/dependant;

changes to capital;

changes to income;

changes to income - share fishermen

changes to other benefit;

changes to part time earnings;

changes to part time work;

customer, partner or dependant in hospital;

death of customer/partner or dependant;

evidence verification;

reporting a change;

child maintenance;

Child Support interest;

Child support new rules;

Child support old rules;

exemption categories;

parent with care;

person with care;

qualifying child;

conducting Child Support Intervention;

deductions;

affect on JSA;

arranging the intervention;

conducting the intervention;

considering the evidence;

identifying;

referral;

action on receipt;

backdated claims;

first effective date;

last effective date;

linked claims;

Main Benefit Reply;

registering a claim;

waiting days;

assessed earnings factor;

deficient contributions

disputed contributions;

late paid contributions;

married woman's reduced rate authority;

obtaining contribution information;

RD26 action;

ratio check failure;

Risk Priority link

Administration orders;

Child Support Maintenance;

Council Tax arrears;

court orders;

deductions from JSA(C);

deductions from JSA(IB);

direct payments;

Grants of Sequestration;

recording creditor details;

requests for changes;

Social Fund recoveries;

temporarily stopping deductions;

terminating deductions;

third party deductions;

third party payment schedules and reports;

unpaid fines;

disallowing a claim;

explanations;

oral enquiries;

written enquiries;

Volume 1 DLJA005 - 149;

Volume 2 DLJA150 - 272;

Volume 3 DLJA273 - 414;

Volume 4 DLJA415 - 631;

Volume 5 DLJA632 - 940;

importing EEA benefit;

exemptions;

change of circumstances;

conditions for exporting JSA abroad;

conditions for paying JSA abroad;

customer enquiries;

customer returns from abroad;

customer satisfies the conditions;

draft letters;

entitlement in doubt;

recording a payment made abroad;

terminating JSA before departure;

unable to register while abroad;

Risk Priority List;

appropriate manner of application;

change of circumstances;

conditions for receiving hardship;

considering hardship;

hardship interview;

initial enquiry;

prescribed circumstances;

prescribed times;

processing the award;

vulnerable groups;

assessment;

eligibility;

Housing Benefit;

mortgage/home loan;

Housing Benefit Run On;

Job Grant;

Mortgage Interest Run On;

attribution;

disregards;

establishing the amount;

notional;

Making Interim Payments

agency payment for the IOM;

linking benefits;

arranging the intervention;

conducting the intervention;

considering the evidence;

identifying;

referral;

Direct Payment Collecting Account Details;

direct payments;

payments by cheque;

Post Office ® card account;

assessing contributions;

earnings factor;

enhancement;

first contribution condition;

second contribution condition;

special credits;

conditions of entitlement;

forms;

New Jobseeker Interview;

Backdating request for credits;

forms required to backdate credits;

JSA count of Clerical Claims;

affect on JSA(C);

affect on JSA(IB);

assessment;

Attendance Allowance;

Bereavement Benefits;

Carer's Allowance;

Disability Living Allowance;

disregards;

Incapacity Beneift;

Industrial Injuries Disablement Benefit;

Maternity Allowance;

Pension Credit;

Retirement Pension;

Severe Disablement Allowance;

statutory benefits;

War Disablement Pension;

War Widow's/Widower's Pension;

Widowed Mother's Allowance;

Widow's Pension;

Widow's Benefit;

Attribution

cash payments;

clerical payments;

interim payments;

method of payment;

paying arrears;

payments in kind;

payments to a nominated person;

personal issue;

recording payment details;

special payments;

split payments;

urgent case payments;

Bereavement Premium;

Carer Premium;

Child Maintenance Premium;

Disability Premium;

Disabled Child Premium;

Enhanced Disability Premium;

Family Premium;

Pensioner Premium;

Severe Disability Premium;

CSA Interface Reports

non receipt action for cheque payment;

non receipt action for direct payment;

recalling a direct payment;

applying a sanction;

grant awards;

income;

loans;

types of income;

considering a suspension;

lifting a suspension;

suspending payment;

end of claim tax action;

end of year tax action;

form P45;

formal objections;

initial tax action;

overpayment recoveries;

P45 clerical check;

P6U details;

reconciliation check;

setting up the tax record;

special categories of claim;

tax enquiries;

tax record changes;

tax refunds;

accompanying a child abroad;

accompanying a partner abroad;

attending interview abroad;

NHS treatment abroad;

Availability and Training

Earnings disregard

address;

age;

arrival from abroad;

capital;

crown tenants;

employment;

ground rent;

identity;

investments;

mortgage or home loan;

obtaining evidence;

occupational/personal pensions;

other benefits;

other income;

part time work;

previous and current work;

property;

savings;

self employment;

service charges;

voluntary or charity work;

identifying eligible customers;

payment procedures;

qualifying conditions;

retrospective claims;

special categories of customer;

allowable expenses;

ancillary workers;

assessing previous work;

assessing current work;

attribution;

business assets;

charitable or voluntary work;

company directors;

compensation payments;

final payments;

gainful employment;

gross income or earnings;

holiday pay;

part time;

pay in lieu of notice;

payments in kind;

redundancy;

remunerative work;

self employment:

current;

previous;

share fishermen;

teachers;

affect on JSA;