Dear Mr Masterson

Thank you for your request of 9^th September, seeking information relating to the Council's solution to the Putting People First Transforming Adult Social Care.

The national context is summarised e.g. the White Paper 'Our health, our care, our say', the Putting People First concordat and the DoH circular 'Transforming social care' - all these are the external drivers and justification for our programme and they also detail the objectives that we need to achieve. In essence this is our Project Initiation Document.

In 2006 Central Governments White Paper `Our Health, our care, our say: a new direction for community services' was published reinforcing the transformation of social care originally outlined in the Department of Health's (DOH) green paper `Independence, Well-being and Choice' published in 2005.

The concordat `Putting People First' published in December 2007 establishes a collaborative framework between central and local government, the third sector, the independent sector and social care regulators. It sets out shared aims and values which will work across all agendas, with service users and carers, to transform people's experience of local support and services.

One of those aims is `A Personalised Adult Social Care System' of which the key elements will be;

Local authority leadership accompanied by authentic partnership working with the local NHS, other statutory agencies, third and private sector providers, users and carers and the wider local community to create a new, high quality care system which is fair, accessible and responsive to the individual needs of those who use services and their carers.

Agreed and shared outcomes which should ensure people, irrespective of illness or disability, are supported to:

System-wide transformation, developed and owned by local partners covering the following objectives:

Commissioning which incentivises and stimulates quality provision offering high standards of care, dignity and maximum choice and control for service users.

Universal information, advice and advocacy service for people needing services and their carers irrespective of their eligibility for public funding.

Common assessment process of individual social care needs with a greater emphasis on self-assessment. Social workers spending less time on assessment and more on support, brokerage and advocacy.

Person centred planning and self directed support to become mainstream and define individually tailored support packages. Telecare to be viewed as integral not marginal.

Personal budgets for everyone eligible for publicly funded adult social care support other than in circumstances where people require emergency access to provision.

Direct payments utilised by increasing numbers of people, as defined by locally set targets in LAAs.

Family members and carers to be treated as experts and care partners other than in circumstances where their views and aspirations are at odds with the person using the service or they are seeking to deny a family member the chance to experience maximum choice and control over their own life. Programmes to be supported which enable carers to develop their skills and confidence.

Systems which act on and minimise the risk of abuse and neglect of vulnerable adults, supported by a network of “champions”, including volunteers and professionals, promoting dignity in local care services.

Local workforce development strategies focussed on raising skill levels and providing career development opportunities across all sectors.'

(Please Note - for the full detailed list of objectives under each element, refer to Putting People First, Pages 2 - 4.)

In January 2008 the Department of Health circular `Transforming Social Care' sets out information to support delivery of this transformation. The circular:

Looks at what needs to be done, the vision for developing a personalised approach to delivering adult social care

How the DoH and sector leaders propose to support councils in delivering this modernisation agenda

In July 2009, the Department of Health released the Green Paper `Shaping the Future of Care Together', setting out a vision for a new care and support system. The Green Paper highlights the challenges faced by the current system and the need for radical reform, to develop a National Care Service that is fair, simple and affordable for everyone.

The reforms to the care and support system will develop a universal and sustainable system which empowers people to live their lives the way they want to.

In order to deliver this, many different services will need to work together, resulting in changes across the whole care and support system. In order to make the vision a reality three key changes are needed, these are:

The proposals in this Green Paper would bring about some of the most fundamental reforms ever in care and support.

In response to your request for information relating to the business requirement for an information system and a pre-qualification questionnaire please refer to the attachment to this letter.

The procurement of our information system known as Quickheart was through the use of the Catalist Framework - Framework Agreement Code: RM713/L1.

Please find below the details of the contacts you requested. If you require to contact any officer by phone please go through our customer service line on 020 8379 1000. The syntax of all email addresses of LB Enfield staff is:

[email address]

Ray James Director of Health and Adult Social Care

Bindi Nagra Assistant Director for Health and Adult Social Care

Colin Newcombe Head of ICT and Business Support and project lead for implementing IT solution for PPF.

If you unhappy with how your request has been dealt with you have the right to make a complaint. Please send to me at the address shown at the foot of this letter or alternatively by email.

If you are still not satisfied following the review/s, you have a right to appeal to the Information Commissioner. He can be contacted at:

Information Commissioner's officer

Wycliffe House

Water lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545 745

www.informationcommissioner.gov.uk

Please note the information is still covered by copyright legislation. You are not authorised to re-use this information for commercial or research purposes as defined by the Re-Use of Public Sector Regulations 2005. If you do wish to re-use the information please contact me at address provided above.

Yours sincerely,

MARK BRINCAT

FOI Officer for Health and Adult Social Care

[email address]