Ben Griffiths 
By email to: [FOI #43194 email] 
 
 
 
26th August 2010 
 
 
 
Dear Mr Griffiths 
 
Freedom of Information Act 2000 – reference number RFI20101043 
 
Thank you for your request under the Freedom of Information Act (‘the Act’) of 31 July 2010 
seeking: 
 
“I would like to understand the take-up of iPlayer Flash streaming for Android 2.2 phones in July 
2010. For the avoidance of doubt, I'm talking about the service referenced in this blog post: 
http://www.bbc.co.uk/blogs/bbcinternet/2010/06/bbc_iplayer_on_mobile_a_new_ve.html 
      
Please provide: 
      
- the number hours of programming streamed to Android 2.2 phones using flash 10.1 technology 
in July 2010. If this is not possible, please provide the number of programmes streamed. 
      
- the number of unique users of this service - you may interpret this as the number of unique IP 
addresses from which Android 2.2 phones have accessed the new flash service - in 2010. 
      
For comparison, please also provide either: 
      
- the number of programmes, or preferably hours of programming, streamed to Apple iOS devices 
in July 2010. 
      
- the number of unique users - or unique IP addresses - of the iOS service in July 2010.” 
 
 
 

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In response: 
 
The number hours of programming streamed to Android 2.2 phones using flash 10.1 
technology in July 2010. If this is not possible, please provide the number of 
programmes streamed. 
 
In July 2010, 1,026 hours of programming were streamed from the BBC iPlayer to Android 
devices.  
 
In addition, in order that you may carry out the comparison with Apple devices, we confirm that 
in July 2010 6,400 programmes were streamed  from the BBC iPlayer to Android devices. 
 
The number of unique users of this service - you may interpret this as the number of 
unique IP addresses from which Android 2.2 phones have accessed the new flash 
service - in 2010. 
 
The BBC launched its streaming of programmes from the BBC iPlayer to Android devices on 23 
June 2010.  
 
We do not hold information in the form you have requested because we produce only average 
weekly statistics for our own business purposes. 
 
For complete weeks since 23 June, the average weekly number of Android device users accessing 
programmes from the BBC iPlayer was 1,106, peaking at 1,896 in the week commencing 26 July 
2010. 
 
The number of programmes, or preferably hours of programming, streamed to Apple 
iOS devices in July 2010. 
 
In July 2010 there were 5,272,464 programmes requested via the BBC iPlayer from Apple iPhone, 
iPod Touch and iPad devices. 
 
For technical reasons we do not hold information on the number of hours of programming to 
Apple devices. 
 
The number of unique users - or unique IP addresses - of the iOS service in July 2010 
 
In July 2010 there was an average of 230,016 Apple mobile devices users accessing programmes via 
the BBC iPlayer each week, peaking at 248,700 in the week commencing 26 July 2010. 
 
We hope you find this information useful. 
   
Appeal Rights 
If you are not satisfied with this response you have the right to an internal review by a BBC senior 
manager or legal adviser. Please contact us at the address above, explaining what you would like us 
to review and including your reference number. If you are not satisfied with the internal review, 
 

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you can appeal to the Information Commissioner. The contact details are: Information 
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephone 
01625 545 700 or see http://www.ico.gov.uk/  
 
Yours sincerely 
L. Stiller 
Legal and Business Affairs Manager 
Future Media & Technology 
 
 

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