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'Telephone Number Traffic'.
(Excel spreadsheet)
| 01695 585048 | Calls offered | Calls answered by staff | IVR | Abandoned | Abandoned at PSTN |
| Apr-09 | 19 | 19 | na | 0 | not known |
| May-09 | 17 | 17 | na | 0 | not known |
| June-09 | 20 | 20 | na | 0 | not known |
| July-09 | 61 | 33 | na | 28 | not known |
| Aug-09 | 23 | 13 | na | 10 | not known |
| Sep-09 | 21 | 14 | na | 7 | not known |
| Oct-09 | 23 | 18 | na | 5 | not known |
| Nov-09 | 24 | 17 | na | 7 | not known |
| Dec-09 | 17 | 14 | na | 3 | not known |
| Jan-10 | 15 | 10 | na | 5 | not known |
| Feb-10 | 14 | 12 | na | 2 | not known |
| Mar-10 | 19 | 19 | na | 0 | not known |
| Apr-10 | 23 | 23 | na | 0 | not known |
| May-10 | 31 | 31 | na | 0 | not known |
| June-10 | 38 | 37 | na | 1 | not known |
| July-10 | 32 | 32 | na | 0 | not known |
| 01695 585053 | Calls offered | Calls answered by staff | IVR | Abandoned | Abandoned at PSTN |
| Apr-09 | 112 | 107 | na | 5 | not known |
| May-09 | 67 | 62 | na | ** 5 | not known |
| June-09 | 103 | 96 | na | ** 7 | not known |
| July-09 | 123 | 107 | na | ** 16 | not known |
| Aug-09 | 60 | 58 | na | ** 2 | not known |
| Sep-09 | 78 | 70 | na | ** 8 | not known |
| Oct-09 | 77 | 68 | na | ** 9 | not known |
| Nov-09 | 64 | 55 | na | ** 9 | not known |
| Dec-09 | 47 | 42 | na | ** 5 | not known |
| Jan-10 | 111 | 85 | na | ** 26 | not known |
| Feb-10 | 71 | 64 | na | ** 7 | not known |
| Mar-10 | 90 | 80 | na | ** 10 | not known |
| Apr-10 | 72 | 68 | na | ** 4 | not known |
| May-10 | 43 | 42 | na | ** 1 | not known |
| June-10 | 54 | 49 | na | ** 5 | not known |
| July-10 | 89 | 77 | na | ** 12 | not known |
| 01695 585090 | Calls offered | Calls answered by staff | IVR | Abandoned | Abandoned at PSTN |
| Apr-09 | 3790 | 3638 | na | ** 152 | not known |
| May-09 | 3082 | 2942 | na | ** 140 | not known |
| June-09 | 3398 | 3102 | na | ** 296 | not known |
| July-09 | 3338 | 3192 | na | ** 146 | not known |
| Aug-09 | 2966 | 2827 | na | ** 139 | not known |
| Sep-09 | 3121 | 2966 | na | ** 155 | not known |
| Oct-09 | 3572 | 3409 | na | ** 163 | not known |
| Nov-09 | 3062 | 2921 | na | ** 141 | not known |
| Dec-09 | 2407 | 2178 | na | ** 229 | not known |
| Jan-10 | 3704 | 3377 | na | ** 327 | not known |
| Feb-10 | 2582 | 2419 | na | ** 163 | not known |
| Mar-10 | 3519 | 3240 | na | ** 279 | not known |
| Apr-10 | 4009 | 3573 | na | ** 436 | not known |
| May-10 | 3311 | 3085 | na | ** 226 | not known |
| June-10 | 4026 | 3814 | na | ** 212 | not known |
| July-10 | 4142 | 3944 | na | ** 198 | not known |
| 01695 585013 | Calls offered | Calls answered by staff | IVR | Abandoned | Abandoned at PSTN |
| Apr-09 | 78 | 77 | na | ** 1 | not known |
| May-09 | 165 | 145 | na | ** 20 | not known |
| June-09 | 265 | 178 | na | ** 87 | not known |
| July-09 | 34 | 31 | na | ** 3 | not known |
| Aug-09 | 38 | 38 | na | ** 0 | not known |
| Sep-09 | 45 | 36 | na | ** 9 | not known |
| Oct-09 | 28 | 24 | na | ** 4 | not known |
| Nov-09 | 45 | 44 | na | ** 1 | not known |
| Dec-09 | 42 | 39 | na | ** 3 | not known |
| Jan-10 | 62 | 52 | na | ** 10 | not known |
| Feb-10 | 124 | 108 | na | ** 16 | not known |
| Mar-10 | 123 | 114 | na | ** 9 | not known |
| Apr-10 | 349 | 276 | na | ** 73 | not known |
| May-10 | 388 | 268 | na | ** 120 | not known |
| June-10 | 50 | 43 | na | ** 7 | not known |
| July-10 | 76 | 54 | na | ** 22 | not known |
| 01695 585015 | Calls offered | Calls answered by staff | IVR | Abandoned | Abandoned at PSTN |
| Apr-09 | 21 | 20 | na | ** 1 | not known |
| May-09 | 35 | 25 | na | ** 10 | not known |
| June-09 | 17 | 13 | na | ** 4 | not known |
| July-09 | 8 | 5 | na | ** 3 | not known |
| Aug-09 | 13 | 13 | na | ** 0 | not known |
| Sep-09 | 15 | 10 | na | ** 5 | not known |
| Oct-09 | 15 | 10 | na | ** 5 | not known |
| Nov-09 | 13 | 8 | na | ** 5 | not known |
| Dec-09 | 13 | 7 | na | ** 6 | not known |
| Jan-10 | 20 | 18 | na | ** 2 | not known |
| Feb-10 | 28 | 26 | na | ** 2 | not known |
| Mar-10 | 50 | 45 | na | ** 5 | not known |
| Apr-10 | 28 | 23 | na | ** 5 | not known |
| May-10 | 31 | 22 | na | ** 9 | not known |
| June-10 | 103 | 58 | na | ** 45 | not known |
| July-10 | 83 | 54 | na | ** 29 | not known |
| 01695 585011 | Calls offered | Calls answered by staff | IVR | Abandoned | Abandoned at PSTN |
| Apr-09 | 151 | 132 | na | ** 19 | not known |
| May-09 | 162 | 134 | na | ** 28 | not known |
| June-09 | 181 | 159 | na | ** 22 | not known |
| July-09 | 202 | 172 | na | ** 30 | not known |
| Aug-09 | 129 | 115 | na | ** 14 | not known |
| Sep-09 | 168 | 139 | na | ** 29 | not known |
| Oct-09 | 165 | 132 | na | ** 33 | not known |
| Nov-09 | 161 | 128 | na | ** 33 | not known |
| Dec-09 | 141 | 115 | na | ** 26 | not known |
| Jan-10 | 164 | 135 | na | ** 29 | not known |
| Feb-10 | 166 | 124 | na | ** 42 | not known |
| Mar-10 | 106 | 101 | na | ** 5 | not known |
| Apr-10 | 131 | 118 | na | ** 13 | not known |
| May-10 | 97 | 88 | na | ** 9 | not known |
| June-10 | 148 | 129 | na | ** 19 | not known |
| July-10 | 123 | 103 | na | ** 20 | not known |
| 01695 585032 | Calls offered | Calls answered by staff | IVR | Abandoned | Abandoned at PSTN |
| Apr-09 | 206 | 162 | na | ** 44 | not known |
| May-09 | 121 | 112 | na | ** 9 | not known |
| June-09 | 149 | 122 | na | ** 27 | not known |
| July-09 | 110 | 101 | na | ** 9 | not known |
| Aug-09 | 48 | 42 | na | ** 6 | not known |
| Sep-09 | 87 | 67 | na | ** 20 | not known |
| Oct-09 | 66 | 58 | na | ** 8 | not known |
| Nov-09 | 101 | 81 | na | ** 20 | not known |
| Dec-09 | 64 | 55 | na | ** 9 | not known |
| Jan-10 | 115 | 78 | na | ** 37 | not known |
| Feb-10 | 82 | 69 | na | ** 13 | not known |
| Mar-10 | 479 | 335 | na | ** 144 | not known |
| Apr-10 | 221 | 135 | na | ** 86 | not known |
| May-10 | 87 | 71 | na | ** 16 | not known |
| June-10 | 103 | 81 | na | ** 22 | not known |
| July-10 | 95 | 87 | na | ** 8 | not known |
| 01695 585174 | Calls offered | Calls answered by staff | IVR | Abandoned | Abandoned at PSTN |
| Apr-09 | 97 | 97 | na | ** 0 | not known |
| May-09 | 103 | 100 | na | ** 3 | not known |
| June-09 | 60 | 55 | na | ** 5 | not known |
| July-09 | 101 | 100 | na | ** 1 | not known |
| Aug-09 | 100 | 93 | na | ** 7 | not known |
| Sep-09 | 87 | 86 | na | ** 1 | not known |
| Oct-09 | 119 | 116 | na | ** 3 | not known |
| Nov-09 | 102 | 100 | na | ** 2 | not known |
| Dec-09 | 76 | 74 | na | ** 2 | not known |
| Jan-10 | 76 | 75 | na | ** 1 | not known |
| Feb-10 | 77 | 75 | na | ** 2 | not known |
| Mar-10 | 73 | 72 | na | ** 1 | not known |
| Apr-10 | 29 | 28 | na | ** 1 | not known |
| May-10 | 60 | 60 | na | ** 0 | not known |
| June-10 | 75 | 74 | na | ** 1 | not known |
| July-10 | 69 | 68 | na | ** 1 | not known |
| 01695 585136 | Calls offered | Calls answered by staff | IVR | Abandoned | Abandoned at PSTN |
| Apr-09 | 121 | 108 | na | ** 13 | not known |
| May-09 | 94 | 89 | na | ** 5 | not known |
| June-09 | 101 | 89 | na | ** 12 | not known |
| July-09 | 116 | 106 | na | ** 10 | not known |
| Aug-09 | 132 | 107 | na | ** 25 | not known |
| Sep-09 | 108 | 95 | na | ** 13 | not known |
| Oct-09 | 139 | 107 | na | ** 32 | not known |
| Nov-09 | 78 | 75 | na | ** 3 | not known |
| Dec-09 | 59 | 51 | na | ** 8 | not known |
| Jan-10 | 94 | 85 | na | ** 9 | not known |
| Feb-10 | 85 | 74 | na | ** 11 | not known |
| Mar-10 | 121 | 116 | na | ** 5 | not known |
| Apr-10 | 116 | 106 | na | ** 10 | not known |
| May-10 | 115 | 94 | na | ** 21 | not known |
| June-10 | 121 | 103 | na | ** 18 | not known |
| July-10 | 126 | 121 | na | ** 5 | not known |
| 01695 585118 | Calls offered | Calls answered by staff | IVR | Abandoned | Abandoned at PSTN |
| Apr-09 | 56 | 30 | na | ** 26 | not known |
| May-09 | 46 | 31 | na | ** 15 | not known |
| June-09 | 58 | 43 | na | ** 15 | not known |
| July-09 | 52 | 34 | na | ** 18 | not known |
| Aug-09 | 64 | 46 | na | ** 18 | not known |
| Sep-09 | 39 | 14 | na | ** 25 | not known |
| Oct-09 | 71 | 46 | na | ** 25 | not known |
| Nov-09 | 107 | 14 | na | ** 93 | not known |
| Dec-09 | 88 | 50 | na | ** 38 | not known |
| Jan-10 | 91 | 61 | na | ** 30 | not known |
| Feb-10 | 86 | 56 | na | ** 30 | not known |
| Mar-10 | 90 | 53 | na | ** 37 | not known |
| Apr-10 | 95 | 54 | na | ** 41 | not known |
| May-10 | 70 | 48 | na | ** 22 | not known |
| June-10 | 96 | 74 | na | ** 22 | not known |
| July-10 | 92 | 66 | na | ** 26 | not known |
| 01695 585144 | Calls offered | Calls answered by staff | IVR | Abandoned | Abandoned at PSTN |
| Apr-09 | 184 | 105 | na | ** 79 | not known |
| May-09 | 212 | 117 | na | ** 95 | not known |
| June-09 | 298 | 150 | na | ** 148 | not known |
| July-09 | 141 | 91 | na | ** 50 | not known |
| Aug-09 | 165 | 113 | na | ** 52 | not known |
| Sep-09 | 174 | 116 | na | ** 58 | not known |
| Oct-09 | 247 | 128 | na | ** 119 | not known |
| Nov-09 | 266 | 140 | na | ** 126 | not known |
| Dec-09 | 33 | 24 | na | ** 9 | not known |
| Jan-10 | 183 | 96 | na | ** 87 | not known |
| Feb-10 | 131 | 89 | na | ** 42 | not known |
| Mar-10 | 188 | 109 | na | ** 79 | not known |
| Apr-10 | 198 | 104 | na | ** 94 | not known |
| May-10 | 222 | 113 | na | ** 109 | not known |
| June-10 | 210 | 138 | na | ** 72 | not known |
| July-10 | 264 | 146 | na | ** 118 | not known |