This is an HTML version of an attachment to the Freedom of Information request 'LGBT Service Users'.
CORNWALL COUNTY COUNCIL 
      DASC/086 
DEPARTMENT OF ADULT SOCIAL CARE  
 
Policy and Procedure Guidelines 
 
 
CORPORATE PROPERTY & AFFAIRS DEPUTY ACCOUNTS
 
 
 
 
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1. 
Introduction 
 
 
 
 
 
1.1 
Where it has been identified that a Service User of our services lacks   
 
 
 
the mental capacity to manage their financial affairs there is the need 
for someone to act on their behalf in these matters.  If the Service User 
signed an Enduring Power of Attorney (EPA)/Lasting Power of Attorney 
(LPA) before they lost the capacity to manage their finances then the 
Attorney will need to register this with the Office of the Public Guardian 
to enable them to act on the Service User’s behalf.  If the Service User 
had not made such arrangements then they may need someone to act 
as a Deputy on their behalf.  A Deputy can be authorised to manage all 
of a Service User’s financial matters including savings, private income 
e.g. occupational pension and property.  If a Service User’s only source 
of income is benefits from the Department of Work and Pensions 
(DWP) and they have savings below £6000 then it is preferable that the 
Service User has an Appointee - refer to procedure DASC/085. 
 
1.2 
If a Deputyship is appropriate for the Service User then this could be a   
 
 
 
family member/friend, a care provider e.g. owner of a residential home, 
domiciliary care provider or a local solicitor.  If there is no one 
willing/able to undertake this role then, as a last resort, the local 
authority will act as a Corporate Property and Affairs Deputy (CPAD) 
for that Service User.  This will depend on the current case law and 
good practice advice. 
 
1.3 
Flowcharts to assist with the process of identifying if someone is   
 
 
 
eligible for Corporate Appointeeship or Corporate Property and Affairs 
Deputy can be found as SAM/049 and SAM/051. 
 
2. 
Application Process 
 
 
 
 
 
2.1  The Involved Worker completes the FACE Mental Capacity *      
Assessment, Financial Passport and CPAD Referral Form within the 
DASC Corporate Property and Affairs Deputyship Referral Episode on 
Frameworki and asks the Finance Assessment & Benefits team 
(FAAB) to undertake a review of the Service User’s benefits to ensure 
that they are claiming all benefits to which they are entitled. 
 
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2.2 
The referral is forwarded to their Care Manager for agreement, and  * * *  
then to the General Manager. 
 
2.3 
Once the General Manager has agreed that Cornwall County Council   
 

 
act as a CPAD, the request is then forwarded to the Financial 
Administrator, Appointeeships and Deputyships (FAAD) based in the 
HQ Finance Team at Old County Hall. 
 
2.4 
The FAAD checks through the information to ensure that a CPAD is    * * 
appropriate for this Service User.  If the Service User’s finances are 
such that it is appropriate to apply for an Appointeeship then the 
General Manager should be notified accordingly.  The application 
should then be processed as per the Corporate Appointeeship 
procedure DASC/085.  The FAAD will also check that the review of the 
Service User’s benefits has taken place. 
 
2.5 
The FAAD checks the referral details with Fascia (separate financial   
 
 

module linked to Frameworki) for full details of:- 
 
•  DWP Benefits (each one to be listed separately) 
•  Any occupational pensions 
• Trust 
income 
•  Income from employment 
• Miscellaneous 
income 
•  Monies held in banks/building societies (to include account 
name, bank and branch, balances held) 
•  Monies held by a third party on Service User’s behalf 
• Investments 
•  Life insurance policies 
•  Land and property 
• Business 
interests 
•  Miscellaneous assets and investments 
•  Cost of residential care including allocation of costs 
•  Contributions towards care 
 
If details are incomplete the FAAD should contact the Involved Worker 
and/or FAAB. 
 
2.6 
The FAAD sends form COP3 (Court of Protection Application Form) to   
 
 

the practitioner identified on the CPAD referral form for them to 
complete and return.  Enter in the task diary to chase if this has not 
been returned after 2 weeks.  Any fee, as invoiced by the practitioner, 
to be paid once the CPAD has been granted. 
 
2.7  Forms COP1 (Application form), COP1A (Annex A Supporting  
 
 

information for property and affairs applications) and COP4 (Deputy’s 
declaration) are completed by FAAD and signed by the Director of 
Adult Social Care.  Form COP1 should include a request that any fees, 
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costs incurred or likely to be incurred to be reclaimed form the Service 
User’s assets once the CPAD is approved.  
 
2.8 
Two copies are made of each of these forms and any supporting   
 
 

documents together with the COP3 (completed and signed by the 
relevant practitioner).  Refer to the Finance Procedure DASC/087 to 
determine whether the Service User is entitled to an exemption or 
remission on the application and registration fees payable to the court 
and Form OPG506A (available from the OPG website) should be 
completed if necessary.  Any fees payable should be listed as debts 
owed by the Service User on form COP1A and a covering letter sent to 
the Court advising that these will be paid once the deputyship has been 
granted.    
 
2.9 
The original forms/documents and copy set are sent to the Court of   
 
 

Protection (the Court). 
 
2.10  The second set of copy forms are held in the pending applications file. 
 
 
 

 
2.11  Enter in the task diary to chase if no response has been received after   
 
 

2 months. 
 
2.12  Once the CPAD application has been received, the Court will put an   
 
 

original stamp on the application form and return it together with forms 
COP5 (Acknowledgement of service/notification), COP14 (Proceedings 
about you in the Court of Protection), COP14A (Guidance notes on 
completing form COP14), COP15 (Notice than an application form has 
been issued), COP15A (Guidance notes for completing form COP15) 
and COP20 (Certificate of notification/non notification). 
 
2.13  As per the Court’s rules, within 21 days of the Court ‘issuing’ the   
 
 

application the FAAD must ‘serve’ a copy of forms COP1, COP1A, 
COP3, COP4 and any supporting documents on anyone named as a 
respondent in the application.  
 
2.14  The FAAD must ‘notify’ relatives and others named in the application   
 
 

as likely to have an interest in the application by using form COP15.   
 
2.15  All those who are ‘served’ or ‘notified’ should also receive a copy of   
 
 

form COP5.   
 
2.16  For each person ‘served’/’notified’ form COP20 must be completed and   
 
 

returned to the Court within 7 days of the notification being provided.   
 
2.17  The FAAD must send forms COP5 and COP14 to the Involved Worker  *     * 
for them to hand to the Service User in person and explain to them 
what the forms mean.   
 
 
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2.18  Form COP20 is also sent to the Involved Worker for them to sign and  *     * 
return to the FAAD who will send it to the Court.   
 
2.19  If not included in the above formal notifications, the Involved Worker,   
 
 

Care Manager and General Manager should also be notified.   
 
2.20  Enter in task diary to chase if no response has been received after 2   
 
 

months from the date the COP20 forms were returned to the Court. 
 
2.21  After the service and notification period has concluded the Court  *     * 
considers the application and notifies DASC of their decision (the 
order
).   
 
2.22  Within 7 days of the order being granted the Service User must be  *     * 
notified by using form COP14.  This form together with a copy of the 
order and form COP20 is sent to the Involved Worker for them to hand 
to the Service User in person and to explain to them what it means.   
 
2.23  The Involved Worker completes and signs form COP20 which is then  *     * 
returned to the FAAD who in turn sends it to the Court. 
 
2.24  The FAAD adds the Service User’s details to the database and creates   
 
 

a file for the Service User. 
 
2.25  Account set up for Service User on the Nat West Client Monies   
 
 

Account using their National Insurance Number as the account 
reference number. 
 
2.26  The FAAD makes arrangements for all income to be paid direct to the   
 
 

Nat West Client Monies account. Income received should be 
processed in accordance with the Finance procedure DASC/087.   
 
2.27  Payments made on behalf of the Service User should be authorised in   
 
 

line with the levels of delegation set out in the Finance procedure 
DASC/087. 
 
2.28  Any fees paid out in connection with the application should be paid to   
 
 

the Court. 
 
2.29  If the referral form states that the Service User does not have a will  *     * 
then refer to the procedure on Wills and Death DASC/088. 
 
2.30  The FAAD can complete the Episode on Frameworki and should select   
 
 

an Outcome of “Corporate Deputyship Review” with a review date set 
for 12 months time.  This will appear in the FAAD’s Future Work Folder. 
 
 
 
 
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2.31  The FAAD should add their name to the Service User’s Personal   
 
 

Details Screen as the Appointee / Deputy by undertaking the following: 
 
•  Select Amend > Worker Relationships 
• Select 
Add 
• Find 
name 
•  Set Relationship Type as Corporate Appointee 
•  Enter start date  
•  Select Save and Ok 
 
3. 
Management of Accounts 
 
 
 
 
 
3.1 
If there are any changes to a Service User’s circumstances, the FAAD  *     * 
must be notified as soon as possible as this may affect the benefits that 
they are claiming on the Service User’s behalf. 
 
3.2 
Reconciliation of a Service User’s account is carried out monthly as   
 
 

detailed in the Finance procedure DASC/087.  The FAAD should look 
for any upward or downward trends. If these appear to be significant 
then advisory contact should be made with the Involved Worker.   
 
3.3 
A review of each CPAD should be made at a minimum of once a year.   *     * 
This is undertaken by the FAAD and Senior Admin Officer (Finance).  
Included in this review are financial trends, any requests to the 
Involved Worker, checking on Frameworki that the Involved Worker 
has undertaken a care review and any implication which this might 
have on the Deputyship, and ensuring that the requirements of the 
Court are being met.   
 
3.4 
In addition, a number of files will be reviewed in the quarterly quality   
 
 

audits as outlined in the Finance Procedure DASC/087. 
 
3.5 
For further guidance regarding the Frameworki Episodes, please refer   
 
 
 
to the following Guidance Notes: 
 
•  DASC Corporate Property and Affairs Deputyship Referral 
•  DASC Corporate Deputyship Application 
•  DASC Corporate Deputyship Review 
 
Which are available on the following page:  
http://social/social/adults/Frameworki/frameworkiEpisodeguidance.htm
 
 
AT/CP Sept08 
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