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'Contact Islington issue resolution performance'.
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| Highways | All Incidents since 01/12/2009 | |||||||||||||
| OneServe- Highways Report as at 00:00:00 29/12/2009 | ||||||||||||||
| Reference: Report 5(Highways Main) | ||||||||||||||
| Service Id | Service Description | Target Days | Closed Within Target | % in Target | Closed Incidents | Av Days to Close | 0 to 1 week | 1 to 2 weeks | 2 to 4 weeks | 4 to 8 weeks | 8+ weeks | Open Incidents | Total Incs | |
| Highways | ||||||||||||||
| highdefrpir | Pothole - hwyca | 5 | 26 | 96.2962962962963 | 27 | 1.25925925925926 | 3 | 1 | 1 | 0 | 0 | 5 | 32 | |
| hwycaco | Condition - hwyca | 5 | 8 | 80 | 10 | 3.1 | 1 | 1 | 1 | 0 | 0 | 3 | 13 | |
| hwycacr | Crack - hwyca | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwycade | Debris in road | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwycaoo | Other obstruction (inc. Builders Waste) - hwyca | 5 | 6 | 85.7142857142857 | 7 | 1.57142857142857 | 0 | 0 | 0 | 0 | 0 | 0 | 7 | |
| hwycarm | Road markings / lines - hwyca | 5 | 2 | 100 | 2 | 1.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwycasw | Surface water ponding - hwyca | 5 | 6 | 100 | 6 | 1.66666666666667 | 1 | 0 | 0 | 0 | 0 | 1 | 7 | |
| hwycauw | Utility works - hwyca | 5 | 6 | 100 | 6 | 1.16666666666667 | 0 | 0 | 1 | 0 | 0 | 1 | 7 | |
| Carriageway | 5 | 56 | 93.33 | 60 | 1.65 | 5 | 2 | 3 | 0 | 0 | 10 | 70 | ||
| hwycpgc | General condition - hwycp | 5 | 11 | 91.6666666666667 | 12 | 1.08333333333333 | 1 | 0 | 2 | 0 | 0 | 3 | 15 | |
| hwycpob | Obstructed - hwycp | 5 | 7 | 100 | 7 | 1.85714285714286 | 0 | 0 | 0 | 0 | 0 | 0 | 7 | |
| hwycpup | Uneven pavement - hwycp | 5 | 12 | 92.3076923076923 | 13 | 1.61538461538462 | 1 | 1 | 0 | 0 | 0 | 2 | 15 | |
| Central Pavement | 5 | 30 | 93.75 | 32 | 1.46875 | 2 | 1 | 2 | 0 | 0 | 5 | 37 | ||
| hwycsre | Request - hwycs | 5 | 0 | 0 | 1 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Cycle Stand | 5 | 0 | 0.00 | 1 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| highdefrdp | General Condition (Damaged Paving) | 5 | 13 | 92.8571428571429 | 14 | 1.78571428571429 | 20 | 2 | 0 | 0 | 0 | 22 | 36 | |
| hwyfoms | Missing slab - hwyfo | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyfoob | Other obstruction (inc. Builders Waste) - hwyfo | 5 | 6 | 100 | 6 | 0.666666666666667 | 1 | 0 | 0 | 0 | 0 | 1 | 7 | |
| hwyforb | Rocking slab - hwyfo | 5 | 5 | 83.3333333333333 | 6 | 1.83333333333333 | 1 | 0 | 0 | 0 | 0 | 1 | 7 | |
| hwyfosw | Surface water ponding - hwyfo | 5 | 3 | 75 | 4 | 4.25 | 1 | 0 | 1 | 0 | 0 | 2 | 6 | |
| hwyfoup | Uneven pavement - hwyfo | 5 | 5 | 100 | 5 | 0.4 | 0 | 1 | 0 | 0 | 0 | 1 | 6 | |
| hwyfouw | Utility works - hwyfo | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Footway | 5 | 35 | 92.11 | 38 | 1.60526315789474 | 23 | 3 | 1 | 0 | 0 | 27 | 65 | ||
| hwyguda | Damaged - hwygu | 5 | 5 | 83.3333333333333 | 6 | 3.16666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | |
| hwygumc | Missing cover - hwygu | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| wasteenfrsmd | Blocked - hwygu | 5 | 22 | 91.6666666666667 | 24 | 2.33333333333333 | 1 | 2 | 0 | 0 | 0 | 3 | 27 | |
| Gully (Drains) | 5 | 28 | 90.32 | 31 | 2.41935483870968 | 1 | 2 | 0 | 0 | 0 | 3 | 34 | ||
| hwyhidd | Description of damage / injury | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | |
| Highways Insurance | 5 | 0 | 0.00 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | ||
| hwykeda | Damaged - hwyke | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Kerb | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwylpda | Damaged - hwylp | 5 | 6 | 100 | 6 | 1 | 0 | 1 | 0 | 0 | 0 | 1 | 7 | |
| hwylpew | Exposed wires - hwylp | 5 | 4 | 100 | 4 | 2.25 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| hwylpgr | Graffiti - hwylp | 5 | 4 | 100 | 4 | 1.25 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| hwylplo | Light out - hwylp | 5 | 5 | 100 | 5 | 2.2 | 2 | 0 | 0 | 0 | 0 | 2 | 7 | |
| Lighting Point | 5 | 19 | 100.00 | 19 | 1.63157894736842 | 2 | 1 | 0 | 0 | 0 | 3 | 22 | ||
| hwylpfda | Damaged - hwylpf | 5 | 5 | 100 | 5 | 1.2 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| hwylpfew | Exposed wires - hwylpf | 5 | 1 | 100 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| hwylpfli | Light on 24/7 - hwylpf | 5 | 2 | 100 | 2 | 2.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwylpflo | Light out - hwylpf | 5 | 4 | 44.4444444444444 | 9 | 5 | 0 | 0 | 2 | 0 | 0 | 2 | 11 | |
| Lighting Point (Footway) | 5 | 12 | 70.59 | 17 | 3.29411764705882 | 2 | 0 | 2 | 0 | 0 | 4 | 21 | ||
| highrsi | Skip (With Paris Links) | 5 | 67 | 100 | 67 | 0.552238805970149 | 0 | 0 | 7 | 0 | 0 | 7 | 74 | |
| Other | 5 | 67 | 100.00 | 67 | 0.552238805970149 | 0 | 0 | 7 | 0 | 0 | 7 | 74 | ||
| hwyrwda | Damaged - hwyrw | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Retaining Wall | 5 | 1 | 100.00 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwysbfda | Damaged - hwysbf | 5 | 1 | 50 | 2 | 8.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwysbfmi | Missing - hwysbf | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Safety Bollards (Footway) | 5 | 3 | 75.00 | 4 | 4.75 | 1 | 0 | 0 | 0 | 0 | 1 | 5 | ||
| hwysbrda | Damaged - hwysbr | 5 | 3 | 100 | 3 | 2.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwysbrmi | Missing - hwysbr | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Safety Bollards (Road) | 5 | 4 | 100.00 | 4 | 2.25 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
| hwysfda | Damaged - hwysf | 5 | 2 | 100 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| Safety Fence | 5 | 2 | 100.00 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | ||
| hwysimi | Missing - hwysi | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysire | Request - hwysi | 5 | 4 | 100 | 4 | 0.75 | 0 | 0 | 1 | 0 | 0 | 1 | 5 | |
| Sign | 5 | 5 | 100.00 | 5 | 0.8 | 0 | 0 | 1 | 0 | 0 | 1 | 6 | ||
| highdefrdsf | Damaged - hwyst | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwystre | Request - hwyst | 5 | 0 | 0 | 1 | 8 | 0 | 0 | 1 | 0 | 0 | 1 | 2 | |
| Street Furniture | 5 | 1 | 50.00 | 2 | 5.5 | 0 | 0 | 1 | 0 | 0 | 1 | 3 | ||
| highdefrtlnw | Faulty - hwyts | 5 | 7 | 100 | 7 | 0.571428571428571 | 3 | 0 | 0 | 0 | 0 | 3 | 10 | |
| hwytsda | Damaged - hwyts | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Traffic Signal | 5 | 8 | 100.00 | 8 | 0.625 | 3 | 0 | 0 | 0 | 0 | 3 | 11 | ||
| hwytsffa | Faulty - hwytsf | 5 | 0 | 0 | 1 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Traffic Signal (Footway) | 5 | 0 | 0.00 | 1 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwytrgc | General complaint - hwytr | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwytrtr | Tree roots - hwytr | 5 | 2 | 100 | 2 | 1.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Tree | 5 | 3 | 100.00 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | ||
| hwyucda | Damaged - hwyuc | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucmi | Missing - hwyuc | 5 | 2 | 100 | 2 | 1.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwyucnr | Noise / Rocking - hwyuc | 5 | 3 | 100 | 3 | 1.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwyucwl | Water leak - hwyuc | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Utility Cover | 5 | 7 | 100.00 | 7 | 1.14285714285714 | 1 | 0 | 0 | 0 | 0 | 1 | 8 | ||
| hwyucfda | Damaged - hwyucf | 5 | 1 | 50 | 2 | 6.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwyucfmi | Missing - hwyucf | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucfwl | Water leak - hwyucf | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Utility Cover (Footway) | 5 | 4 | 80.00 | 5 | 3.2 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | ||
| hwyuvwl | Water leak - hwyuv | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Utility Valve | 5 | 1 | 100.00 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| Highways | Service Area Subtotals | 5 | 287 | 92.88 | 309 | 1.61812297734628 | 41 | 9 | 18 | 0 | 0 | 68 | 377 | |
| Report Totals | 5 | 287 | 92.8802588996764 | 309 | 1.61812297734628 | 41 | 9 | 18 | 0 | 0 | 68 | 377 |