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'Contact Islington issue resolution performance'.
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| Highways | All Incidents since 01/11/2009 | |||||||||||||
| OneServe- Highways Report as at 00:00:00 30/11/2009 | ||||||||||||||
| Reference: Report 5(Highways Main) | ||||||||||||||
| CLOSED INCIDENTS | OPEN INCIDENTS | |||||||||||||
| Service Id | Service Description | Target Days | Closed Within Target | % in Target | Closed Incidents | Av Days to Close | 0 to 1 week | 1 to 2 weeks | 2 to 4 weeks | 4 to 8 weeks | 8+ weeks | Open Incidents | Total Incs | |
| Highways | ||||||||||||||
| highdefrpir | Pothole - hwyca | 5 | 6 | 85.7142857142857 | 7 | 2.42857142857143 | 7 | 6 | 4 | 0 | 0 | 17 | 24 | |
| hwycaco | Condition - hwyca | 5 | 11 | 100 | 11 | 3 | 5 | 5 | 5 | 0 | 0 | 15 | 26 | |
| hwycacr | Crack - hwyca | 5 | 0 | 0 | 1 | 9 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwycaoo | Other obstruction (inc. Builders Waste) - hwyca | 5 | 3 | 33.3333333333333 | 9 | 6.77777777777778 | 3 | 0 | 0 | 0 | 0 | 3 | 12 | |
| hwycarm | Road markings / lines - hwyca | 5 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 2 | 2 | |
| hwycask | Skip causing obstruction | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwycasw | Surface water ponding - hwyca | 5 | 1 | 100 | 1 | 2 | 1 | 2 | 2 | 0 | 0 | 5 | 6 | |
| hwycauw | Utility works - hwyca | 5 | 2 | 66.6666666666667 | 3 | 2.33333333333333 | 4 | 4 | 2 | 0 | 0 | 10 | 13 | |
| Carriageway | 5 | 25 | 73.53 | 34 | 3.85294117647059 | 20 | 18 | 14 | 0 | 0 | 52 | 86 | ||
| hwycpgc | General condition - hwycp | 5 | 2 | 100 | 2 | 2 | 4 | 6 | 4 | 0 | 0 | 14 | 16 | |
| hwycpob | Obstructed - hwycp | 5 | 3 | 100 | 3 | 2.66666666666667 | 4 | 2 | 2 | 0 | 0 | 8 | 11 | |
| hwycpup | Uneven pavement - hwycp | 5 | 7 | 100 | 7 | 1.85714285714286 | 5 | 5 | 0 | 0 | 0 | 10 | 17 | |
| Central Pavement | 5 | 12 | 100.00 | 12 | 2.08333333333333 | 13 | 13 | 6 | 0 | 0 | 32 | 44 | ||
| hwyccda | Damaged - hwycc | 5 | 1 | 100 | 1 | 2 | 0 | 1 | 0 | 0 | 0 | 1 | 2 | |
| Comms Cabinet | 5 | 1 | 100.00 | 1 | 2 | 0 | 1 | 0 | 0 | 0 | 1 | 2 | ||
| hwycsre | Request - hwycs | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Cycle Stand | 5 | 0 | 0.00 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | ||
| hwydifl | Flooded - hwydi | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | |
| Ditch | 5 | 0 | 0.00 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | ||
| hwyfgmp | Missing padlock - hwyfg | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Fire Gate | 5 | 1 | 100.00 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| highdefrdp | General Condition (Damaged Paving) | 5 | 9 | 90 | 10 | 2.5 | 11 | 13 | 5 | 0 | 0 | 29 | 39 | |
| hwyfoms | Missing slab - hwyfo | 5 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 2 | 2 | |
| hwyfoob | Other obstruction (inc. Builders Waste) - hwyfo | 5 | 4 | 66.6666666666667 | 6 | 3.66666666666667 | 2 | 1 | 0 | 0 | 0 | 3 | 9 | |
| hwyfooh | Overgrown hedge - hwyfo | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwyforb | Rocking slab - hwyfo | 5 | 2 | 100 | 2 | 0.5 | 0 | 0 | 1 | 0 | 0 | 1 | 3 | |
| hwyfotb | Tree base - hwyfo | 5 | 1 | 100 | 1 | 5 | 0 | 1 | 0 | 0 | 0 | 1 | 2 | |
| hwyfotr | Tree roots - hwyfo | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwyfoup | Uneven pavement - hwyfo | 5 | 1 | 100 | 1 | 1 | 3 | 1 | 0 | 0 | 0 | 4 | 5 | |
| hwyfouw | Utility works - hwyfo | 5 | 2 | 100 | 2 | 2 | 0 | 2 | 0 | 0 | 0 | 2 | 4 | |
| Footway | 5 | 19 | 86.36 | 22 | 2.63636363636364 | 19 | 19 | 6 | 0 | 0 | 44 | 66 | ||
| hwyguda | Damaged - hwygu | 5 | 1 | 100 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 2 | 3 | |
| wasteenfrsmd | Blocked - hwygu | 5 | 10 | 90.9090909090909 | 11 | 2.27272727272727 | 8 | 0 | 2 | 0 | 0 | 10 | 21 | |
| Gully (Drains) | 5 | 11 | 91.67 | 12 | 2.08333333333333 | 8 | 2 | 2 | 0 | 0 | 12 | 24 | ||
| hwyhidd | Description of damage / injury | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 2 | 0 | 0 | 2 | 3 | |
| hwyhitd | Date / Time of incident | 5 | 2 | 100 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Highways Insurance | 5 | 3 | 100.00 | 3 | 0.333333333333333 | 0 | 0 | 2 | 0 | 0 | 2 | 5 | ||
| hwylpda | Damaged - hwylp | 5 | 2 | 100 | 2 | 1.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwylpgr | Graffiti - hwylp | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwylpli | Light on 24/7 - hwylp | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylplo | Light out - hwylp | 5 | 3 | 100 | 3 | 1.66666666666667 | 3 | 2 | 0 | 0 | 0 | 5 | 8 | |
| Lighting Point | 5 | 6 | 100.00 | 6 | 1.83333333333333 | 5 | 2 | 0 | 0 | 0 | 7 | 13 | ||
| hwylpfda | Damaged - hwylpf | 5 | 2 | 100 | 2 | 2.5 | 2 | 3 | 1 | 0 | 0 | 6 | 8 | |
| hwylpfgr | Graffiti - hwylpf | 5 | 0 | 0 | 1 | 7 | 1 | 1 | 0 | 0 | 0 | 2 | 3 | |
| hwylpfli | Light on 24/7 - hwylpf | 5 | 0 | 0 | 1 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylpflo | Light out - hwylpf | 5 | 1 | 100 | 1 | 2 | 2 | 3 | 0 | 0 | 0 | 5 | 6 | |
| Lighting Point (Footway) | 5 | 3 | 60.00 | 5 | 4.2 | 5 | 7 | 1 | 0 | 0 | 13 | 18 | ||
| highrdk | Crossovers | 5 | 0 | 0 | 1 | 11 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| highrsi | Skip (With Paris Links) | 5 | 131 | 91.6083916083916 | 143 | 1.81118881118881 | 10 | 1 | 0 | 0 | 0 | 11 | 154 | |
| Other | 5 | 131 | 90.97 | 144 | 1.875 | 10 | 1 | 0 | 0 | 0 | 11 | 155 | ||
| hwypgda | Damaged - hwypg | 5 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | |
| Pedestrian Guard Rail | 5 | 0 | 0.00 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | ||
| hwypoda | Damaged - hwypo | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Post | 5 | 1 | 100.00 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwysbfda | Damaged - hwysbf | 5 | 3 | 100 | 3 | 1.66666666666667 | 1 | 3 | 0 | 0 | 0 | 4 | 7 | |
| hwysbfmi | Missing - hwysbf | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Safety Bollards (Footway) | 5 | 3 | 100.00 | 3 | 1.66666666666667 | 2 | 3 | 0 | 0 | 0 | 5 | 8 | ||
| hwysbrda | Damaged - hwysbr | 5 | 3 | 100 | 3 | 2 | 4 | 2 | 1 | 0 | 0 | 7 | 10 | |
| Safety Bollards (Road) | 5 | 3 | 100.00 | 3 | 2 | 4 | 2 | 1 | 0 | 0 | 7 | 10 | ||
| hwysida | Damaged - hwysi | 5 | 5 | 100 | 5 | 2.8 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| hwysimi | Missing - hwysi | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwysiob | Obscured - hwysi | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Sign | 5 | 5 | 100.00 | 5 | 2.8 | 2 | 0 | 0 | 0 | 0 | 2 | 7 | ||
| hwysifda | Damaged - hwysif | 5 | 0 | 0 | 1 | 11 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysifmi | Missing - hwysif | 5 | 2 | 100 | 2 | 2.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwysifob | Obscured - hwysif | 5 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | |
| Sign (Footway) | 5 | 2 | 66.67 | 3 | 5.33333333333333 | 0 | 1 | 0 | 0 | 0 | 1 | 4 | ||
| highdefrdsf | Damaged - hwyst | 5 | 4 | 100 | 4 | 1.25 | 2 | 0 | 0 | 0 | 0 | 2 | 6 | |
| Street Furniture | 5 | 4 | 100.00 | 4 | 1.25 | 2 | 0 | 0 | 0 | 0 | 2 | 6 | ||
| highdefrtlnw | Faulty - hwyts | 5 | 3 | 60 | 5 | 4.6 | 1 | 4 | 1 | 0 | 0 | 6 | 11 | |
| hwytsda | Damaged - hwyts | 5 | 2 | 100 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| Traffic Signal | 5 | 5 | 71.43 | 7 | 3.57142857142857 | 2 | 4 | 1 | 0 | 0 | 7 | 14 | ||
| hwytsfda | Damaged - hwytsf | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Traffic Signal (Footway) | 5 | 0 | 0.00 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | ||
| hwytrgc | General complaint - hwytr | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwytrlbr | Low branches over road - hwytr | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwytrtb | Tree base - hwytr | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwytrtr | Tree roots - hwytr | 5 | 0 | 0 | 1 | 11 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Tree | 5 | 2 | 66.67 | 3 | 5 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | ||
| hwyucfmi | Missing - hwyucf | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 2 | |
| Utility Cover (Footway) | 5 | 1 | 100.00 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 2 | ||
| hwyuvwl | Water leak - hwyuv | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Utility Valve | 5 | 0 | 0.00 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | ||
| Highways | Service Area Subtotals | 5 | 238 | 88.15 | 270 | 2.35185185185185 | 96 | 74 | 35 | 0 | 0 | 205 | 475 | |
| Report Totals | 5 | 238 | 88.1481481481482 | 270 | 2.35185185185185 | 96 | 74 | 35 | 0 | 0 | 205 | 475 |