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'Contact Islington issue resolution performance'.
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| Highways | All Incidents since 01/08/2010 | |||||||||||||
| OneServe- Highways Report as at 00:00:00 16/08/2010 | ||||||||||||||
| Reference: Report 5(Highways Main) | ||||||||||||||
| CLOSED INCIDENTS | OPEN INCIDENTS | |||||||||||||
| Service Id | Service Unit | Service Description | Target Days | Closed Within Target | % in Target | Closed Incidents | Av Days to Close | 0 to 1 week | 1 to 2 weeks | 2 to 4 weeks | 4 to 8 weeks | 8+ weeks | Open Incidents | Total Incs |
| Highways | ||||||||||||||
| highdefrpir | Pothole - hwyca | 5 | 19 | 95 | 20 | 2.35 | 3 | 0 | 0 | 0 | 0 | 3 | 23 | |
| hwycaco | Condition - hwyca | 5 | 13 | 92.8571428571429 | 14 | 2.78571428571429 | 6 | 0 | 0 | 0 | 0 | 6 | 20 | |
| hwycade | Debris in road | 5 | 5 | 100 | 5 | 1.6 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| hwycarm | Road markings / lines - hwyca | 5 | 1 | 100 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwycauw | Utility works - hwyca | 5 | 5 | 100 | 5 | 1.6 | 0 | 1 | 0 | 0 | 0 | 1 | 6 | |
| Carriageway | 5 | 43 | 95.56 | 45 | 2.35555555555556 | 9 | 1 | 0 | 0 | 0 | 10 | 55 | ||
| hwycpgc | General condition - hwycp | 5 | 8 | 100 | 8 | 2 | 1 | 0 | 0 | 0 | 0 | 1 | 9 | |
| hwycpob | Obstructed - hwycp | 5 | 5 | 100 | 5 | 1.8 | 4 | 1 | 0 | 0 | 0 | 5 | 10 | |
| hwycpup | Uneven pavement - hwycp | 5 | 7 | 100 | 7 | 2.42857142857143 | 0 | 0 | 0 | 0 | 0 | 0 | 7 | |
| Central Pavement | 5 | 20 | 100.00 | 20 | 2.1 | 5 | 1 | 0 | 0 | 0 | 6 | 26 | ||
| hwycsda | Damaged - hwycs | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwycsre | Request - hwycs | 5 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 2 | 2 | |
| Cycle Stand | 5 | 1 | 100.00 | 1 | 3 | 1 | 1 | 0 | 0 | 0 | 2 | 3 | ||
| hwyfgda | Damaged - hwyfg | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Fire Gate | 5 | 1 | 100.00 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| highdefrdp | General Condition (Damaged Paving) | 5 | 10 | 100 | 10 | 2.2 | 4 | 0 | 0 | 0 | 0 | 4 | 14 | |
| hwyfoms | Missing slab - hwyfo | 5 | 0 | 0 | 1 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyfooh | Overgrown hedge - hwyfo | 5 | 4 | 100 | 4 | 2.75 | 1 | 0 | 0 | 0 | 0 | 1 | 5 | |
| hwyforb | Rocking slab - hwyfo | 5 | 1 | 100 | 1 | 2 | 0 | 1 | 0 | 0 | 0 | 1 | 2 | |
| hwyfotr | Tree roots - hwyfo | 5 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 2 | 2 | |
| Footway | 5 | 15 | 93.75 | 16 | 2.5625 | 7 | 1 | 0 | 0 | 0 | 8 | 24 | ||
| hwyguda | Damaged - hwygu | 5 | 3 | 100 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwygumc | Missing cover - hwygu | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| wasteenfrsmd | Blocked - hwygu | 5 | 5 | 83.3333333333333 | 6 | 2.33333333333333 | 0 | 1 | 0 | 0 | 0 | 1 | 7 | |
| Gully (Drains) | 5 | 9 | 90.00 | 10 | 2.5 | 0 | 1 | 0 | 0 | 0 | 1 | 11 | ||
| hwyhehn | Hedge needs attention (describe) | 5 | 2 | 100 | 2 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwyheph | Private hedge obstructing footway | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Hedge | 5 | 4 | 100.00 | 4 | 0.75 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
| hwyhidd | Description of damage / injury | 5 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | |
| Highways Insurance | 5 | 0 | 0.00 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | ||
| hwylpda | Damaged - hwylp | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylpew | Exposed wires - hwylp | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylpgr | Graffiti - hwylp | 5 | 3 | 100 | 3 | 2.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwylpli | Light on 24/7 - hwylp | 5 | 2 | 100 | 2 | 2.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwylplo | Light out - hwylp | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Lighting Point | 5 | 8 | 100.00 | 8 | 2.625 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | ||
| hwylpfda | Damaged - hwylpf | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylpfgr | Graffiti - hwylpf | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylpflo | Light out - hwylpf | 5 | 6 | 100 | 6 | 1.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | |
| Lighting Point (Footway) | 5 | 8 | 100.00 | 8 | 1.75 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | ||
| highrsi | Skip (With Paris Links) | 5 | 90 | 100 | 90 | 1.08888888888889 | 0 | 1 | 0 | 0 | 0 | 1 | 91 | |
| hwyotcr | Cranes | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyotps | Private streetworks licence (Section 50) | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Other | 5 | 92 | 100.00 | 92 | 1.09782608695652 | 0 | 1 | 0 | 0 | 0 | 1 | 93 | ||
| hwypgda | Damaged - hwypg | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Pedestrian Guard Rail | 5 | 0 | 0.00 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | ||
| hwypana | Needs attention (describe) - hwypa | 5 | 0 | 0 | 1 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Planted Area | 5 | 0 | 0.00 | 1 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwypoda | Damaged - hwypo | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Post | 5 | 1 | 100.00 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwyrwda | Damaged - hwyrw | 5 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | |
| Retaining Wall | 5 | 0 | 0.00 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | ||
| hwyrhgc | General complaint - hwyrh | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Road Humps | 5 | 1 | 100.00 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwysbrda | Damaged - hwysbr | 5 | 3 | 100 | 3 | 2.33333333333333 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | |
| hwysbrlo | Light out - hwysbr | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysbrmi | Missing - hwysbr | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Safety Bollards (Road) | 5 | 5 | 100.00 | 5 | 2.2 | 1 | 0 | 0 | 0 | 0 | 1 | 6 | ||
| hwysilo | Light out - hwysi | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysire | Request - hwysi | 5 | 1 | 100 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| Sign | 5 | 2 | 100.00 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | ||
| hwysifda | Damaged - hwysif | 5 | 2 | 100 | 2 | 3.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwysifob | Obscured - hwysif | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Sign (Footway) | 5 | 2 | 100.00 | 2 | 3.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | ||
| highdefrdsf | Damaged - hwyst | 5 | 6 | 100 | 6 | 0.166666666666667 | 2 | 0 | 0 | 0 | 0 | 2 | 8 | |
| hwystre | Request - hwyst | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Street Furniture | 5 | 7 | 100.00 | 7 | 0.428571428571429 | 2 | 0 | 0 | 0 | 0 | 2 | 9 | ||
| hwytsffa | Faulty - hwytsf | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Traffic Signal (Footway) | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwytrlbr | Low branches over road - hwytr | 5 | 1 | 50 | 2 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Tree | 5 | 1 | 50.00 | 2 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| hwyucda | Damaged - hwyuc | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucnr | Noise / Rocking - hwyuc | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Utility Cover | 5 | 2 | 100.00 | 2 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| Highways | Service Area Subtotals | 5 | 223 | 97.38 | 229 | 1.78602620087336 | 28 | 8 | 0 | 0 | 0 | 36 | 265 | |
| Report Totals | 5 | 223 | 97.3799126637555 | 229 | 1.78602620087336 | 28 | 8 | 0 | 0 | 0 | 36 | 265 |