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'Contact Islington issue resolution performance'.
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| Highways | All Incidents since 01/07/2010 | |||||||||||||
| OneServe- Highways Report as at 00:00:00 26/07/2010 | ||||||||||||||
| Reference: Report 5(Highways Main) | ||||||||||||||
| CLOSED INCIDENTS | OPEN INCIDENTS | |||||||||||||
| Service Id | Service Unit | Service Description | Target Days | Closed Within Target | % in Target | Closed Incidents | Av Days to Close | 0 to 1 week | 1 to 2 weeks | 2 to 4 weeks | 4 to 8 weeks | 8+ weeks | Open Incidents | Total Incs |
| Highways | ||||||||||||||
| highdefrpir | Pothole - hwyca | 5 | 19 | 86.3636363636364 | 22 | 3.04545454545455 | 2 | 1 | 4 | 0 | 0 | 7 | 29 | |
| hwycaco | Condition - hwyca | 5 | 18 | 85.7142857142857 | 21 | 3.04761904761905 | 0 | 1 | 1 | 0 | 0 | 2 | 23 | |
| hwycacr | Crack - hwyca | 5 | 1 | 50 | 2 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwycade | Debris in road | 5 | 2 | 100 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwycarm | Road markings / lines - hwyca | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwycask | Skip causing obstruction | 5 | 6 | 100 | 6 | 1.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | |
| hwycasw | Surface water ponding - hwyca | 5 | 4 | 80 | 5 | 3.2 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| hwycauw | Utility works - hwyca | 5 | 7 | 100 | 7 | 1.14285714285714 | 1 | 0 | 1 | 0 | 0 | 2 | 9 | |
| Carriageway | 5 | 58 | 87.88 | 66 | 2.6969696969697 | 3 | 2 | 6 | 0 | 0 | 11 | 77 | ||
| hwycpgc | General condition - hwycp | 5 | 3 | 60 | 5 | 3.8 | 0 | 0 | 1 | 0 | 0 | 1 | 6 | |
| hwycpob | Obstructed - hwycp | 5 | 9 | 81.8181818181818 | 11 | 2.54545454545455 | 0 | 0 | 0 | 0 | 0 | 0 | 11 | |
| hwycpup | Uneven pavement - hwycp | 5 | 5 | 83.3333333333333 | 6 | 4.33333333333333 | 0 | 0 | 1 | 0 | 0 | 1 | 7 | |
| Central Pavement | 5 | 17 | 77.27 | 22 | 3.31818181818182 | 0 | 0 | 2 | 0 | 0 | 2 | 24 | ||
| hwyccda | Damaged - hwycc | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Comms Cabinet | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwycsmi | Missing - hwycs | 5 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | |
| Cycle Stand | 5 | 0 | 0.00 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | ||
| hwyfgda | Damaged - hwyfg | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Fire Gate | 5 | 1 | 100.00 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| highdefrdp | General Condition (Damaged Paving) | 5 | 15 | 100 | 15 | 2.13333333333333 | 2 | 0 | 0 | 0 | 0 | 2 | 17 | |
| hwyfolb | Low branches - hwyfo | 5 | 4 | 100 | 4 | 0.25 | 0 | 1 | 0 | 0 | 0 | 1 | 5 | |
| hwyfooh | Overgrown hedge - hwyfo | 5 | 2 | 100 | 2 | 2.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwyforb | Rocking slab - hwyfo | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyfoup | Uneven pavement - hwyfo | 5 | 6 | 85.7142857142857 | 7 | 3 | 2 | 0 | 2 | 0 | 0 | 4 | 11 | |
| hwyfouw | Utility works - hwyfo | 5 | 2 | 100 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Footway | 5 | 30 | 96.77 | 31 | 2.06451612903226 | 4 | 1 | 2 | 0 | 0 | 7 | 38 | ||
| hwyguda | Damaged - hwygu | 5 | 2 | 66.6666666666667 | 3 | 5.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwygumc | Missing cover - hwygu | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| wasteenfrsmd | Blocked - hwygu | 5 | 15 | 71.4285714285714 | 21 | 4.61904761904762 | 0 | 1 | 1 | 0 | 0 | 2 | 23 | |
| Gully (Drains) | 5 | 18 | 72.00 | 25 | 4.64 | 0 | 1 | 1 | 0 | 0 | 2 | 27 | ||
| hwyhehb | Hedge blocking sight line | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyhehn | Hedge needs attention (describe) | 5 | 3 | 100 | 3 | 1.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwyheph | Private hedge obstructing footway | 5 | 4 | 100 | 4 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 5 | |
| Hedge | 5 | 8 | 100.00 | 8 | 1.375 | 1 | 0 | 0 | 0 | 0 | 1 | 9 | ||
| hwykeda | Damaged - hwyke | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 1 | 0 | 0 | 1 | 2 | |
| Kerb | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 1 | 0 | 0 | 1 | 2 | ||
| hwylpda | Damaged - hwylp | 5 | 5 | 100 | 5 | 2.2 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| hwylpgr | Graffiti - hwylp | 5 | 3 | 100 | 3 | 0.666666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwylpli | Light on 24/7 - hwylp | 5 | 3 | 100 | 3 | 1.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwylplo | Light out - hwylp | 5 | 5 | 100 | 5 | 2.2 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| Lighting Point | 5 | 16 | 100.00 | 16 | 1.75 | 0 | 0 | 0 | 0 | 0 | 0 | 16 | ||
| hwylpfda | Damaged - hwylpf | 5 | 5 | 83.3333333333333 | 6 | 4.16666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | |
| hwylpfgr | Graffiti - hwylpf | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylpfli | Light on 24/7 - hwylpf | 5 | 2 | 100 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwylpflo | Light out - hwylpf | 5 | 4 | 80 | 5 | 3.2 | 1 | 0 | 0 | 0 | 0 | 1 | 6 | |
| Lighting Point (Footway) | 5 | 12 | 85.71 | 14 | 3.21428571428571 | 1 | 0 | 0 | 0 | 0 | 1 | 15 | ||
| highrdk | Crossovers | 5 | 1 | 100 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| highrrc | Road Closures | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| highrsi | Skip (With Paris Links) | 5 | 156 | 100 | 156 | 1.21794871794872 | 1 | 0 | 5 | 0 | 0 | 6 | 162 | |
| Other | 5 | 158 | 100.00 | 158 | 1.23417721518987 | 1 | 0 | 5 | 0 | 0 | 6 | 164 | ||
| hwypoda | Damaged - hwypo | 5 | 3 | 100 | 3 | 1.66666666666667 | 0 | 0 | 1 | 0 | 0 | 1 | 4 | |
| Post | 5 | 3 | 100.00 | 3 | 1.66666666666667 | 0 | 0 | 1 | 0 | 0 | 1 | 4 | ||
| hwyrwda | Damaged - hwyrw | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Retaining Wall | 5 | 0 | 0.00 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | ||
| hwyrhgc | General complaint - hwyrh | 5 | 1 | 100 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Road Humps | 5 | 1 | 100.00 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwysbfda | Damaged - hwysbf | 5 | 3 | 100 | 3 | 3.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| Safety Bollards (Footway) | 5 | 3 | 100.00 | 3 | 3.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | ||
| hwysbrda | Damaged - hwysbr | 5 | 3 | 100 | 3 | 1.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwysbrgr | Graffiti - hwysbr | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysbrmi | Missing - hwysbr | 5 | 1 | 100 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| Safety Bollards (Road) | 5 | 5 | 100.00 | 5 | 1.2 | 1 | 0 | 0 | 0 | 0 | 1 | 6 | ||
| hwysida | Damaged - hwysi | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysimi | Missing - hwysi | 5 | 2 | 100 | 2 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwysire | Request - hwysi | 5 | 3 | 100 | 3 | 2 | 0 | 1 | 0 | 0 | 0 | 1 | 4 | |
| Sign | 5 | 6 | 100.00 | 6 | 1.33333333333333 | 0 | 1 | 0 | 0 | 0 | 1 | 7 | ||
| hwysifda | Damaged - hwysif | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysifre | Request - hwysif | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Sign (Footway) | 5 | 2 | 100.00 | 2 | 1.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| highdefrdsf | Damaged - hwyst | 5 | 4 | 100 | 4 | 1.25 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| Street Furniture | 5 | 4 | 100.00 | 4 | 1.25 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
| highdefrtlnw | Faulty - hwyts | 5 | 1 | 50 | 2 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwytsda | Damaged - hwyts | 5 | 2 | 66.6666666666667 | 3 | 3.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| Traffic Signal | 5 | 3 | 60.00 | 5 | 4.2 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | ||
| hwytsffa | Faulty - hwytsf | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Traffic Signal (Footway) | 5 | 1 | 100.00 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwytrgc | General complaint - hwytr | 5 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 2 | 2 | |
| hwytrlbp | Low branches over pavement - hwytr | 5 | 1 | 100 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| hwytrlbr | Low branches over road - hwytr | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwytrtb | Tree base - hwytr | 5 | 1 | 100 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Tree | 5 | 2 | 100.00 | 2 | 2 | 2 | 2 | 0 | 0 | 0 | 4 | 6 | ||
| hwyucnr | Noise / Rocking - hwyuc | 5 | 2 | 100 | 2 | 1.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Utility Cover | 5 | 2 | 100.00 | 2 | 1.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| hwyucfda | Damaged - hwyucf | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucfnr | Noise / Rocking - hwyucf | 5 | 2 | 100 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Utility Cover (Footway) | 5 | 3 | 100.00 | 3 | 0.666666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | ||
| hwyuvwl | Water leak - hwyuv | 5 | 3 | 100 | 3 | 1.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| Utility Valve | 5 | 3 | 100.00 | 3 | 1.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | ||
| Highways | Service Area Subtotals | 5 | 358 | 93.47 | 383 | 2.06788511749347 | 14 | 8 | 18 | 0 | 0 | 40 | 423 | |
| Report Totals | 5 | 358 | 93.4725848563969 | 383 | 2.06788511749347 | 14 | 8 | 18 | 0 | 0 | 40 | 423 |