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'Contact Islington issue resolution performance'.
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| Highways | All Incidents since 01/06/2010 | |||||||||||||
| OneServe- Highways Report as at 00:00:00 28/06/2010 | ||||||||||||||
| Reference: Report 5(Highways Main) | ||||||||||||||
| CLOSED INCIDENTS | OPEN INCIDENTS | |||||||||||||
| Service Id | Service Unit | Service Description | Target Days | Closed Within Target | % in Target | Closed Incidents | Av Days to Close | 0 to 1 week | 1 to 2 weeks | 2 to 4 weeks | 4 to 8 weeks | 8+ weeks | Open Incidents | Total Incs |
| Highways | ||||||||||||||
| highdefrpir | Pothole - hwyca | 5 | 42 | 100 | 42 | 1.5952380952381 | 6 | 2 | 0 | 0 | 0 | 8 | 50 | |
| hwycaco | Condition - hwyca | 5 | 18 | 90 | 20 | 2.95 | 5 | 2 | 1 | 0 | 0 | 8 | 28 | |
| hwycade | Debris in road | 5 | 1 | 100 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| hwycarm | Road markings / lines - hwyca | 5 | 2 | 100 | 2 | 2 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwycask | Skip causing obstruction | 5 | 0 | 0 | 2 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwycauw | Utility works - hwyca | 5 | 5 | 83.3333333333333 | 6 | 1.66666666666667 | 4 | 1 | 0 | 0 | 0 | 5 | 11 | |
| Carriageway | 5 | 68 | 93.15 | 73 | 2.13698630136986 | 17 | 5 | 1 | 0 | 0 | 23 | 96 | ||
| hwyceda | Damaged - hwyce | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyceop | Open - hwyce | 5 | 1 | 100 | 1 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Cellar Access (Coal Hole) | 5 | 2 | 100.00 | 2 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| hwycpgc | General condition - hwycp | 5 | 12 | 85.7142857142857 | 14 | 2.92857142857143 | 1 | 0 | 0 | 0 | 0 | 1 | 15 | |
| hwycpob | Obstructed - hwycp | 5 | 6 | 85.7142857142857 | 7 | 2.42857142857143 | 0 | 0 | 0 | 0 | 0 | 0 | 7 | |
| hwycpup | Uneven pavement - hwycp | 5 | 12 | 92.3076923076923 | 13 | 1.92307692307692 | 0 | 0 | 3 | 0 | 0 | 3 | 16 | |
| Central Pavement | 5 | 30 | 88.24 | 34 | 2.44117647058824 | 1 | 0 | 3 | 0 | 0 | 4 | 38 | ||
| hwyccda | Damaged - hwycc | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Comms Cabinet | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwycsda | Damaged - hwycs | 5 | 0 | 0 | 1 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwycsre | Request - hwycs | 5 | 2 | 100 | 2 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Cycle Stand | 5 | 2 | 66.67 | 3 | 4.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | ||
| hwyfgda | Damaged - hwyfg | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Fire Gate | 5 | 0 | 0.00 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | ||
| highdefrdp | General Condition (Damaged Paving) | 5 | 33 | 94.2857142857143 | 35 | 2.37142857142857 | 2 | 2 | 1 | 0 | 0 | 5 | 40 | |
| hwyfolb | Low branches - hwyfo | 5 | 2 | 66.6666666666667 | 3 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwyfoms | Missing slab - hwyfo | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyfooh | Overgrown hedge - hwyfo | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwyforb | Rocking slab - hwyfo | 5 | 3 | 100 | 3 | 2.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwyfoup | Uneven pavement - hwyfo | 5 | 2 | 100 | 2 | 1.5 | 0 | 1 | 0 | 0 | 0 | 1 | 3 | |
| hwyfouw | Utility works - hwyfo | 5 | 6 | 100 | 6 | 0.833333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | |
| Footway | 5 | 47 | 94.00 | 50 | 2.24 | 3 | 3 | 1 | 0 | 0 | 7 | 57 | ||
| hwyguda | Damaged - hwygu | 5 | 2 | 66.6666666666667 | 3 | 5.33333333333333 | 0 | 1 | 0 | 0 | 0 | 1 | 4 | |
| hwygumc | Missing cover - hwygu | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyguri | Raised ironwork | 5 | 1 | 100 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| wasteenfrsmd | Blocked - hwygu | 5 | 12 | 85.7142857142857 | 14 | 3.14285714285714 | 1 | 0 | 1 | 0 | 0 | 2 | 16 | |
| Gully (Drains) | 5 | 16 | 84.21 | 19 | 3.36842105263158 | 1 | 1 | 1 | 0 | 0 | 3 | 22 | ||
| hwyhehn | Hedge needs attention (describe) | 5 | 4 | 100 | 4 | 3.25 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| hwyheph | Private hedge obstructing footway | 5 | 2 | 50 | 4 | 4.75 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| Hedge | 5 | 6 | 75.00 | 8 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | ||
| hwykeda | Damaged - hwyke | 5 | 0 | 0 | 2 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Kerb | 5 | 0 | 0.00 | 2 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| hwylpda | Damaged - hwylp | 5 | 2 | 100 | 2 | 1.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwylpew | Exposed wires - hwylp | 5 | 2 | 100 | 2 | 1.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwylpgr | Graffiti - hwylp | 5 | 5 | 100 | 5 | 1.6 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| hwylpli | Light on 24/7 - hwylp | 5 | 3 | 100 | 3 | 2.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwylplo | Light out - hwylp | 5 | 2 | 100 | 2 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Lighting Point | 5 | 14 | 100.00 | 14 | 1.57142857142857 | 0 | 0 | 0 | 0 | 0 | 0 | 14 | ||
| hwylpfda | Damaged - hwylpf | 5 | 4 | 80 | 5 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| hwylpfew | Exposed wires - hwylpf | 5 | 0 | 0 | 1 | 8 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylpfgr | Graffiti - hwylpf | 5 | 2 | 100 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwylpfli | Light on 24/7 - hwylpf | 5 | 2 | 66.6666666666667 | 3 | 4 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | |
| hwylpflo | Light out - hwylpf | 5 | 5 | 100 | 5 | 1.2 | 3 | 1 | 0 | 0 | 0 | 4 | 9 | |
| Lighting Point (Footway) | 5 | 13 | 81.25 | 16 | 2.8125 | 4 | 1 | 0 | 0 | 0 | 5 | 21 | ||
| highrsi | Skip (With Paris Links) | 5 | 203 | 100 | 203 | 0.443349753694581 | 2 | 2 | 1 | 0 | 0 | 5 | 208 | |
| Other | 5 | 203 | 100.00 | 203 | 0.443349753694581 | 2 | 2 | 1 | 0 | 0 | 5 | 208 | ||
| hwypgda | Damaged - hwypg | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Pedestrian Guard Rail | 5 | 1 | 100.00 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwypana | Needs attention (describe) - hwypa | 5 | 0 | 0 | 1 | 11 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Planted Area | 5 | 0 | 0.00 | 1 | 11 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwysbfda | Damaged - hwysbf | 5 | 0 | 0 | 1 | 9 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| Safety Bollards (Footway) | 5 | 0 | 0.00 | 1 | 9 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | ||
| hwysbrda | Damaged - hwysbr | 5 | 4 | 80 | 5 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| Safety Bollards (Road) | 5 | 4 | 80.00 | 5 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | ||
| hwysfda | Damaged - hwysf | 5 | 1 | 100 | 1 | 3 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| hwysfmi | Missing - hwysf | 5 | 0 | 0 | 1 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Safety Fence | 5 | 1 | 50.00 | 2 | 5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | ||
| hwysimi | Missing - hwysi | 5 | 1 | 100 | 1 | 3 | 1 | 1 | 1 | 0 | 0 | 3 | 4 | |
| hwysire | Request - hwysi | 5 | 1 | 100 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 2 | 3 | |
| Sign | 5 | 2 | 100.00 | 2 | 1.5 | 3 | 1 | 1 | 0 | 0 | 5 | 7 | ||
| hwysifda | Damaged - hwysif | 5 | 2 | 100 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Sign (Footway) | 5 | 2 | 100.00 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| highdefrdsf | Damaged - hwyst | 5 | 10 | 90.9090909090909 | 11 | 2.18181818181818 | 1 | 1 | 1 | 0 | 0 | 3 | 14 | |
| hwystre | Request - hwyst | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Street Furniture | 5 | 11 | 91.67 | 12 | 2.16666666666667 | 1 | 1 | 1 | 0 | 0 | 3 | 15 | ||
| hwytrft | Fallen tree - hwytr | 5 | 2 | 100 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwytrgc | General complaint - hwytr | 5 | 2 | 100 | 2 | 1.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwytrlbp | Low branches over pavement - hwytr | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwytrtr | Tree roots - hwytr | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Tree | 5 | 7 | 100.00 | 7 | 0.714285714285714 | 0 | 0 | 0 | 0 | 0 | 0 | 7 | ||
| hwyucda | Damaged - hwyuc | 5 | 3 | 100 | 3 | 0.666666666666667 | 0 | 1 | 1 | 0 | 0 | 2 | 5 | |
| hwyucmi | Missing - hwyuc | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucnr | Noise / Rocking - hwyuc | 5 | 2 | 100 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 3 | |
| Utility Cover | 5 | 6 | 100.00 | 6 | 0.666666666666667 | 0 | 2 | 1 | 0 | 0 | 3 | 9 | ||
| hwyucfmi | Missing - hwyucf | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Utility Cover (Footway) | 5 | 1 | 100.00 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwyuvfwl | Water leak - hwyuvf | 5 | 2 | 100 | 2 | 0.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| Utility Valve (Footway) | 5 | 2 | 100.00 | 2 | 0.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | ||
| Highways | Service Area Subtotals | 5 | 439 | 94.00 | 467 | 1.55674518201285 | 36 | 16 | 10 | 0 | 0 | 62 | 529 | |
| Report Totals | 5 | 439 | 94.0042826552463 | 467 | 1.55674518201285 | 36 | 16 | 10 | 0 | 0 | 62 | 529 |