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'Contact Islington issue resolution performance'.
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| Highways | All Incidents since 01/04/2010 | |||||||||||||
| OneServe- Highways Report as at 00:00:00 26/04/2010 | ||||||||||||||
| Reference: Report 5(Highways Main) | ||||||||||||||
| CLOSED INCIDENTS | OPEN INCIDENTS | |||||||||||||
| Service Id | Service Unit | Service Description | Target Days | Closed Within Target | % in Target | Closed Incidents | Av Days to Close | 0 to 1 week | 1 to 2 weeks | 2 to 4 weeks | 4 to 8 weeks | 8+ weeks | Open Incidents | Total Incs |
| Highways | ||||||||||||||
| highdefrpir | Pothole - hwyca | 5 | 57 | 93.4426229508197 | 61 | 2.31147540983607 | 8 | 1 | 2 | 0 | 0 | 11 | 72 | |
| hwycaco | Condition - hwyca | 5 | 21 | 91.304347826087 | 23 | 2.43478260869565 | 8 | 1 | 1 | 0 | 0 | 10 | 33 | |
| hwycacr | Crack - hwyca | 5 | 1 | 100 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| hwycade | Debris in road | 5 | 2 | 66.6666666666667 | 3 | 3.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwycask | Skip causing obstruction | 5 | 0 | 0 | 1 | 9 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwycasw | Surface water ponding - hwyca | 5 | 7 | 100 | 7 | 0.857142857142857 | 0 | 0 | 0 | 0 | 0 | 0 | 7 | |
| hwycauw | Utility works - hwyca | 5 | 9 | 90 | 10 | 1.3 | 2 | 0 | 1 | 0 | 0 | 3 | 13 | |
| Carriageway | 5 | 97 | 91.51 | 106 | 2.22641509433962 | 19 | 2 | 4 | 0 | 0 | 25 | 131 | ||
| hwycpgc | General condition - hwycp | 5 | 11 | 91.6666666666667 | 12 | 1.58333333333333 | 0 | 0 | 1 | 0 | 0 | 1 | 13 | |
| hwycpob | Obstructed - hwycp | 5 | 3 | 100 | 3 | 2.66666666666667 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | |
| hwycpup | Uneven pavement - hwycp | 5 | 7 | 100 | 7 | 1.14285714285714 | 1 | 1 | 0 | 0 | 0 | 2 | 9 | |
| Central Pavement | 5 | 21 | 95.45 | 22 | 1.59090909090909 | 2 | 1 | 1 | 0 | 0 | 4 | 26 | ||
| hwyccda | Damaged - hwycc | 5 | 1 | 100 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| Comms Cabinet | 5 | 1 | 100.00 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | ||
| hwycsda | Damaged - hwycs | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwycsre | Request - hwycs | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | |
| Cycle Stand | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 1 | 0 | 0 | 1 | 2 | ||
| hwydibl | Blocked - hwydi | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwydiru | Rubbish - hwydi | 5 | 1 | 100 | 1 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Ditch | 5 | 2 | 100.00 | 2 | 2.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| hwyfgmp | Missing padlock - hwyfg | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Fire Gate | 5 | 0 | 0.00 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | ||
| highdefrdp | General Condition (Damaged Paving) | 5 | 28 | 93.3333333333333 | 30 | 2.16666666666667 | 2 | 2 | 3 | 0 | 0 | 7 | 37 | |
| hwyforb | Rocking slab - hwyfo | 5 | 4 | 100 | 4 | 1.5 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| hwyfosw | Surface water ponding - hwyfo | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | |
| hwyfoup | Uneven pavement - hwyfo | 5 | 1 | 50 | 2 | 4 | 3 | 0 | 1 | 0 | 0 | 4 | 6 | |
| hwyfouw | Utility works - hwyfo | 5 | 3 | 100 | 3 | 0.666666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| Footway | 5 | 36 | 92.31 | 39 | 2.07692307692308 | 5 | 2 | 5 | 0 | 0 | 12 | 51 | ||
| wasteenfrsmd | Blocked - hwygu | 5 | 4 | 80 | 5 | 3.2 | 2 | 0 | 2 | 0 | 0 | 4 | 9 | |
| Gully (Drains) | 5 | 4 | 80.00 | 5 | 3.2 | 2 | 0 | 2 | 0 | 0 | 4 | 9 | ||
| hwyheph | Private hedge obstructing footway | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Hedge | 5 | 1 | 100.00 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwyhitd | Date / Time of incident | 5 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | |
| Highways Insurance | 5 | 0 | 0.00 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | ||
| hwykeda | Damaged - hwyke | 5 | 2 | 100 | 2 | 3.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| Kerb | 5 | 2 | 100.00 | 2 | 3.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | ||
| hwylpda | Damaged - hwylp | 5 | 1 | 100 | 1 | 3 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| hwylpgr | Graffiti - hwylp | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwylpli | Light on 24/7 - hwylp | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylplo | Light out - hwylp | 5 | 3 | 100 | 3 | 2.33333333333333 | 2 | 0 | 0 | 0 | 0 | 2 | 5 | |
| Lighting Point | 5 | 5 | 100.00 | 5 | 2.6 | 4 | 0 | 0 | 0 | 0 | 4 | 9 | ||
| hwylpfda | Damaged - hwylpf | 5 | 3 | 100 | 3 | 2.66666666666667 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | |
| hwylpfgr | Graffiti - hwylpf | 5 | 11 | 100 | 11 | 1.18181818181818 | 0 | 0 | 0 | 0 | 0 | 0 | 11 | |
| hwylpflo | Light out - hwylpf | 5 | 3 | 75 | 4 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| Lighting Point (Footway) | 5 | 17 | 94.44 | 18 | 2.27777777777778 | 1 | 0 | 0 | 0 | 0 | 1 | 19 | ||
| highrrc | Road Closures | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| highrsi | Skip (With Paris Links) | 5 | 131 | 100 | 131 | 0.610687022900763 | 1 | 0 | 4 | 0 | 0 | 5 | 136 | |
| hwyotrs | Request scaffolding, hoarding, shoring licence | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Other | 5 | 133 | 100.00 | 133 | 0.609022556390977 | 1 | 0 | 4 | 0 | 0 | 5 | 138 | ||
| hwypoda | Damaged - hwypo | 5 | 2 | 100 | 2 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Post | 5 | 2 | 100.00 | 2 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| hwysbfda | Damaged - hwysbf | 5 | 2 | 100 | 2 | 2.5 | 5 | 1 | 0 | 0 | 0 | 6 | 8 | |
| hwysbflo | Light out - hwysbf | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwysbfmi | Missing - hwysbf | 5 | 1 | 100 | 1 | 2 | 0 | 1 | 0 | 0 | 0 | 1 | 2 | |
| Safety Bollards (Footway) | 5 | 3 | 100.00 | 3 | 2.33333333333333 | 6 | 2 | 0 | 0 | 0 | 8 | 11 | ||
| hwysbrda | Damaged - hwysbr | 5 | 1 | 50 | 2 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwysbrmi | Missing - hwysbr | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Safety Bollards (Road) | 5 | 1 | 50.00 | 2 | 5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | ||
| hwysida | Damaged - hwysi | 5 | 2 | 100 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwysimi | Missing - hwysi | 5 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | |
| hwysire | Request - hwysi | 5 | 2 | 100 | 2 | 1.5 | 0 | 2 | 0 | 0 | 0 | 2 | 4 | |
| Sign | 5 | 4 | 100.00 | 4 | 1.25 | 1 | 3 | 0 | 0 | 0 | 4 | 8 | ||
| hwysifda | Damaged - hwysif | 5 | 6 | 100 | 6 | 2.83333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | |
| hwysifmi | Missing - hwysif | 5 | 2 | 100 | 2 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwysifob | Obscured - hwysif | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysifre | Request - hwysif | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Sign (Footway) | 5 | 10 | 100.00 | 10 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 10 | ||
| highdefrdsf | Damaged - hwyst | 5 | 3 | 100 | 3 | 1.33333333333333 | 0 | 1 | 0 | 0 | 0 | 1 | 4 | |
| hwystre | Request - hwyst | 5 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 2 | 2 | |
| Street Furniture | 5 | 3 | 100.00 | 3 | 1.33333333333333 | 0 | 2 | 1 | 0 | 0 | 3 | 6 | ||
| highdefrtlnw | Faulty - hwyts | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Traffic Signal | 5 | 2 | 100.00 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| hwytsffa | Faulty - hwytsf | 5 | 2 | 100 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| Traffic Signal (Footway) | 5 | 2 | 100.00 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | ||
| hwytrgc | General complaint - hwytr | 5 | 1 | 100 | 1 | 4 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| Tree | 5 | 1 | 100.00 | 1 | 4 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | ||
| hwyucda | Damaged - hwyuc | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucmi | Missing - hwyuc | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucnr | Noise / Rocking - hwyuc | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwyucwl | Water leak - hwyuc | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Utility Cover | 5 | 5 | 100.00 | 5 | 1.2 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | ||
| hwyucfda | Damaged - hwyucf | 5 | 2 | 100 | 2 | 2.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwyucfnr | Noise / Rocking - hwyucf | 5 | 2 | 100 | 2 | 1.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwyucfwl | Water leak - hwyucf | 5 | 0 | 0 | 1 | 11 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Utility Cover (Footway) | 5 | 4 | 80.00 | 5 | 3.8 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | ||
| Highways | Service Area Subtotals | 5 | 357 | 95.45 | 374 | 1.61764705882353 | 47 | 13 | 18 | 0 | 0 | 78 | 452 | |
| Report Totals | 5 | 357 | 95.4545454545455 | 374 | 1.61764705882353 | 47 | 13 | 18 | 0 | 0 | 78 | 452 |