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(Excel spreadsheet)
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'Contact Islington issue resolution performance'.
(Excel spreadsheet)
| CLOSED INCIDENTS | OPEN INCIDENTS | |||||||||||||
| Service Id | Service Unit | Service Description | Target Days | Closed Within Target | % in Target | Closed Incidents | Av Days to Close | 0 to 1 week | 1 to 2 weeks | 2 to 4 weeks | 4 to 8 weeks | 8+ weeks | Open Incidents | Total Incs |
| Environment & Regeneration | ||||||||||||||
| treebo | Transfer to back office - tree | 5 | 5 | 100 | 5 | 0.8 | 1 | 0 | 0 | 0 | 0 | 1 | 6 | |
| treeoth | Other - tree | 5 | 6 | 100 | 6 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | |
| treera | Request advice on trees | 5 | 27 | 100 | 27 | 0.740740740740741 | 0 | 0 | 0 | 0 | 0 | 0 | 27 | |
| treerdt | Report dangerous tree | 5 | 5 | 100 | 5 | 0.6 | 1 | 0 | 0 | 0 | 0 | 1 | 6 | |
| treerdtpp | Report dangerous tree on private property | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| treerft | Report fallen tree | 5 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 4 | 4 | |
| treerta | Request tree appointment | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| treerti | Request for tree inspection - treer | 5 | 11 | 100 | 11 | 1.36363636363636 | 3 | 0 | 0 | 0 | 0 | 3 | 14 | |
| Trees | 5 | 56 | 100.00 | 56 | 0.875 | 9 | 0 | 0 | 0 | 0 | 9 | 65 |