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'Contact Islington issue resolution performance'.
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| Highways | All Incidents since 01/03/2010 | |||||||||||||
| OneServe- Highways Report as at 00:00:00 29/03/2010 | ||||||||||||||
| Reference: Report 5(Highways Main) | ||||||||||||||
| CLOSED INCIDENTS | OPEN INCIDENTS | |||||||||||||
| Service Id | Service Unit | Service Description | Target Days | Closed Within Target | % in Target | Closed Incidents | Av Days to Close | 0 to 1 week | 1 to 2 weeks | 2 to 4 weeks | 4 to 8 weeks | 8+ weeks | Open Incidents | Total Incs |
| Highways | ||||||||||||||
| highdefrpir | Pothole - hwyca | 5 | 108 | 83.7209302325581 | 129 | 2.90697674418605 | 17 | 2 | 1 | 0 | 0 | 20 | 149 | |
| hwycaco | Condition - hwyca | 5 | 22 | 70.9677419354839 | 31 | 4.45161290322581 | 1 | 0 | 2 | 0 | 0 | 3 | 34 | |
| hwycade | Debris in road | 5 | 5 | 100 | 5 | 2 | 1 | 0 | 1 | 0 | 0 | 2 | 7 | |
| hwycarm | Road markings / lines - hwyca | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwycask | Skip causing obstruction | 5 | 2 | 100 | 2 | 0.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwycasw | Surface water ponding - hwyca | 5 | 2 | 100 | 2 | 1.5 | 1 | 1 | 0 | 0 | 0 | 2 | 4 | |
| hwycauw | Utility works - hwyca | 5 | 8 | 100 | 8 | 1.625 | 1 | 0 | 0 | 0 | 0 | 1 | 9 | |
| Carriageway | 5 | 148 | 83.15 | 178 | 3.05056179775281 | 22 | 3 | 4 | 0 | 0 | 29 | 207 | ||
| hwycpgc | General condition - hwycp | 5 | 11 | 84.6153846153846 | 13 | 1.92307692307692 | 0 | 0 | 1 | 0 | 0 | 1 | 14 | |
| hwycpob | Obstructed - hwycp | 5 | 5 | 100 | 5 | 1.2 | 1 | 0 | 2 | 0 | 0 | 3 | 8 | |
| hwycpup | Uneven pavement - hwycp | 5 | 15 | 75 | 20 | 3.45 | 1 | 0 | 1 | 0 | 0 | 2 | 22 | |
| Central Pavement | 5 | 31 | 81.58 | 38 | 2.63157894736842 | 2 | 0 | 4 | 0 | 0 | 6 | 44 | ||
| hwyccda | Damaged - hwycc | 5 | 4 | 100 | 4 | 0.75 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| Comms Cabinet | 5 | 4 | 100.00 | 4 | 0.75 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
| hwycsmi | Missing - hwycs | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 2 | 2 | |
| Cycle Stand | 5 | 0 | 0.00 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 2 | 2 | ||
| highdefrdp | General Condition (Damaged Paving) | 5 | 34 | 77.2727272727273 | 44 | 4 | 6 | 1 | 0 | 0 | 0 | 7 | 51 | |
| hwyfooh | Overgrown hedge - hwyfo | 5 | 2 | 100 | 2 | 2.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwyforb | Rocking slab - hwyfo | 5 | 3 | 100 | 3 | 1.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwyfosw | Surface water ponding - hwyfo | 5 | 3 | 75 | 4 | 5.25 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| hwyfoup | Uneven pavement - hwyfo | 5 | 7 | 87.5 | 8 | 3.5 | 1 | 0 | 1 | 0 | 0 | 2 | 10 | |
| hwyfouw | Utility works - hwyfo | 5 | 3 | 100 | 3 | 1.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| Footway | 5 | 52 | 81.25 | 64 | 3.71875 | 7 | 1 | 1 | 0 | 0 | 9 | 73 | ||
| hwyguda | Damaged - hwygu | 5 | 1 | 33.3333333333333 | 3 | 12.3333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwygumc | Missing cover - hwygu | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyguri | Raised ironwork | 5 | 0 | 0 | 1 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| wasteenfrsmd | Blocked - hwygu | 5 | 7 | 63.6363636363636 | 11 | 6.36363636363636 | 1 | 0 | 0 | 0 | 0 | 1 | 12 | |
| Gully (Drains) | 5 | 9 | 56.25 | 16 | 7.125 | 1 | 0 | 0 | 0 | 0 | 1 | 17 | ||
| hwyhidd | Description of damage / injury | 5 | 0 | 0 | 0 | 0 | 1 | 1 | 2 | 0 | 0 | 4 | 4 | |
| hwyhitd | Date / Time of incident | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 2 | 2 | |
| Highways Insurance | 5 | 0 | 0.00 | 0 | 0 | 1 | 1 | 4 | 0 | 0 | 6 | 6 | ||
| hwykeda | Damaged - hwyke | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Kerb | 5 | 0 | 0.00 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | ||
| hwylpda | Damaged - hwylp | 5 | 4 | 100 | 4 | 1.25 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| hwylpew | Exposed wires - hwylp | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwylpgr | Graffiti - hwylp | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylpli | Light on 24/7 - hwylp | 5 | 2 | 100 | 2 | 2.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwylplo | Light out - hwylp | 5 | 5 | 100 | 5 | 1.2 | 2 | 0 | 0 | 0 | 0 | 2 | 7 | |
| Lighting Point | 5 | 14 | 100.00 | 14 | 1.42857142857143 | 2 | 0 | 0 | 0 | 0 | 2 | 16 | ||
| hwylpfda | Damaged - hwylpf | 5 | 5 | 100 | 5 | 2 | 2 | 1 | 0 | 0 | 0 | 3 | 8 | |
| hwylpfgr | Graffiti - hwylpf | 5 | 2 | 100 | 2 | 1 | 2 | 0 | 0 | 0 | 0 | 2 | 4 | |
| hwylpfli | Light on 24/7 - hwylpf | 5 | 1 | 100 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylpflo | Light out - hwylpf | 5 | 11 | 100 | 11 | 1.81818181818182 | 2 | 0 | 0 | 0 | 0 | 2 | 13 | |
| Lighting Point (Footway) | 5 | 19 | 100.00 | 19 | 1.89473684210526 | 6 | 1 | 0 | 0 | 0 | 7 | 26 | ||
| highrsi | Skip (With Paris Links) | 5 | 160 | 99.3788819875776 | 161 | 0.664596273291926 | 4 | 0 | 0 | 0 | 0 | 4 | 165 | |
| Other | 5 | 160 | 99.38 | 161 | 0.664596273291926 | 4 | 0 | 0 | 0 | 0 | 4 | 165 | ||
| hwypgda | Damaged - hwypg | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Pedestrian Guard Rail | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwypoda | Damaged - hwypo | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Post | 5 | 2 | 100.00 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| hwyrhgc | General complaint - hwyrh | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | |
| Road Humps | 5 | 0 | 0.00 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | ||
| hwysbfda | Damaged - hwysbf | 5 | 3 | 100 | 3 | 1.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwysbfgr | Graffiti - hwysbf | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Safety Bollards (Footway) | 5 | 4 | 100.00 | 4 | 1.5 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
| hwysbrda | Damaged - hwysbr | 5 | 3 | 75 | 4 | 4.75 | 2 | 0 | 0 | 0 | 0 | 2 | 6 | |
| hwysbrmi | Missing - hwysbr | 5 | 1 | 50 | 2 | 8 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Safety Bollards (Road) | 5 | 4 | 66.67 | 6 | 5.83333333333333 | 2 | 0 | 0 | 0 | 0 | 2 | 8 | ||
| hwysfda | Damaged - hwysf | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysfmi | Missing - hwysf | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 1 | 0 | 0 | 1 | 2 | |
| Safety Fence | 5 | 2 | 100.00 | 2 | 1.5 | 0 | 0 | 1 | 0 | 0 | 1 | 3 | ||
| hwysilo | Light out - hwysi | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysimi | Missing - hwysi | 5 | 1 | 50 | 2 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwysire | Request - hwysi | 5 | 1 | 100 | 1 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Sign | 5 | 3 | 75.00 | 4 | 3.5 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
| hwysifda | Damaged - hwysif | 5 | 4 | 100 | 4 | 0.75 | 1 | 0 | 0 | 0 | 0 | 1 | 5 | |
| hwysifmi | Missing - hwysif | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwysifre | Request - hwysif | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Sign (Footway) | 5 | 5 | 100.00 | 5 | 0.8 | 2 | 0 | 0 | 0 | 0 | 2 | 7 | ||
| highdefrdsf | Damaged - hwyst | 5 | 6 | 85.7142857142857 | 7 | 2.57142857142857 | 0 | 0 | 0 | 0 | 0 | 0 | 7 | |
| hwystre | Request - hwyst | 5 | 2 | 66.6666666666667 | 3 | 6.33333333333333 | 2 | 0 | 0 | 0 | 0 | 2 | 5 | |
| Street Furniture | 5 | 8 | 80.00 | 10 | 3.7 | 2 | 0 | 0 | 0 | 0 | 2 | 12 | ||
| highdefrtlnw | Faulty - hwyts | 5 | 6 | 100 | 6 | 1.16666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | |
| hwytsda | Damaged - hwyts | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Traffic Signal | 5 | 8 | 100.00 | 8 | 1.125 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | ||
| hwytsffa | Faulty - hwytsf | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Traffic Signal (Footway) | 5 | 1 | 100.00 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwytrft | Fallen tree - hwytr | 5 | 2 | 100 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwytrlbp | Low branches over pavement - hwytr | 5 | 1 | 50 | 2 | 4.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwytrlbr | Low branches over road - hwytr | 5 | 4 | 100 | 4 | 2.75 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| hwytrtb | Tree base - hwytr | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwytrtr | Tree roots - hwytr | 5 | 1 | 50 | 2 | 3.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Tree | 5 | 9 | 81.82 | 11 | 2.72727272727273 | 1 | 0 | 0 | 0 | 0 | 1 | 12 | ||
| hwyucda | Damaged - hwyuc | 5 | 4 | 100 | 4 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| hwyucmi | Missing - hwyuc | 5 | 2 | 100 | 2 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwyucnr | Noise / Rocking - hwyuc | 5 | 5 | 100 | 5 | 1.6 | 1 | 0 | 0 | 0 | 0 | 1 | 6 | |
| Utility Cover | 5 | 11 | 100.00 | 11 | 1.18181818181818 | 1 | 0 | 0 | 0 | 0 | 1 | 12 | ||
| hwyucfda | Damaged - hwyucf | 5 | 2 | 100 | 2 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwyucfmi | Missing - hwyucf | 5 | 2 | 100 | 2 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Utility Cover (Footway) | 5 | 4 | 100.00 | 4 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
| hwyuvwl | Water leak - hwyuv | 5 | 2 | 100 | 2 | 2.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Utility Valve | 5 | 2 | 100.00 | 2 | 2.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| hwyuvfmi | Missing - hwyuvf | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Utility Valve (Footway) | 5 | 1 | 100.00 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwyveob | Obstructed - hwyve | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Verge | 5 | 1 | 100.00 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| Highways | Service Area Subtotals | 5 | 503 | 88.71 | 567 | 2.33862433862434 | 54 | 6 | 17 | 0 | 0 | 77 | 644 | |
| Report Totals | 5 | 503 | 88.7125220458554 | 567 | 2.33862433862434 | 54 | 6 | 17 | 0 | 0 | 77 | 644 |