Download original attachment
(Excel spreadsheet)
This is an HTML version of an attachment to the Freedom of Information request
'Contact Islington issue resolution performance'.
(Excel spreadsheet)
| Highways | All Incidents since 01/02/2010 | |||||||||||||
| OneServe- Highways Report as at 00:00:00 21/02/2010 | ||||||||||||||
| Reference: Report 5(Highways Main) | ||||||||||||||
| CLOSED INCIDENTS | OPEN INCIDENTS | |||||||||||||
| Service Id | Service Unit | Service Description | Target Days | Closed Within Target | % in Target | Closed Incidents | Av Days to Close | 0 to 1 week | 1 to 2 weeks | 2 to 4 weeks | 4 to 8 weeks | 8+ weeks | Open Incidents | Total Incs |
| Highways | ||||||||||||||
| highdefrpir | Pothole - hwyca | 5 | 44 | 88 | 50 | 2.2 | 8 | 2 | 0 | 0 | 0 | 10 | 60 | |
| hwycaco | Condition - hwyca | 5 | 14 | 93.3333333333333 | 15 | 2.33333333333333 | 7 | 1 | 0 | 0 | 0 | 8 | 23 | |
| hwycade | Debris in road | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwycarm | Road markings / lines - hwyca | 5 | 0 | 0 | 0 | 0 | 1 | 1 | 2 | 0 | 0 | 4 | 4 | |
| hwycasw | Surface water ponding - hwyca | 5 | 0 | 0 | 2 | 11.5 | 2 | 0 | 0 | 0 | 0 | 2 | 4 | |
| hwycauw | Utility works - hwyca | 5 | 7 | 87.5 | 8 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | |
| Carriageway | 5 | 66 | 86.84 | 76 | 2.44736842105263 | 18 | 4 | 2 | 0 | 0 | 24 | 100 | ||
| hwyceop | Open - hwyce | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Cellar Access (Coal Hole) | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwycpgc | General condition - hwycp | 5 | 8 | 80 | 10 | 3.7 | 1 | 2 | 1 | 0 | 0 | 4 | 14 | |
| hwycpob | Obstructed - hwycp | 5 | 2 | 100 | 2 | 2.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwycpup | Uneven pavement - hwycp | 5 | 5 | 83.3333333333333 | 6 | 2.16666666666667 | 1 | 0 | 1 | 0 | 0 | 2 | 8 | |
| Central Pavement | 5 | 15 | 83.33 | 18 | 3.05555555555556 | 2 | 2 | 2 | 0 | 0 | 6 | 24 | ||
| hwycsda | Damaged - hwycs | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Cycle Stand | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| highdefrdp | General Condition (Damaged Paving) | 5 | 27 | 96.4285714285714 | 28 | 1.85714285714286 | 8 | 1 | 0 | 0 | 0 | 9 | 37 | |
| hwyforb | Rocking slab - hwyfo | 5 | 4 | 100 | 4 | 1.25 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| hwyfosw | Surface water ponding - hwyfo | 5 | 1 | 33.3333333333333 | 3 | 4.66666666666667 | 1 | 0 | 1 | 0 | 0 | 2 | 5 | |
| hwyfotr | Tree roots - hwyfo | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyfouw | Utility works - hwyfo | 5 | 4 | 100 | 4 | 1.25 | 1 | 0 | 0 | 0 | 0 | 1 | 5 | |
| Footway | 5 | 37 | 92.50 | 40 | 1.975 | 10 | 1 | 1 | 0 | 0 | 12 | 52 | ||
| hwygumc | Missing cover - hwygu | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyguri | Raised ironwork | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| wasteenfrsmd | Blocked - hwygu | 5 | 6 | 100 | 6 | 1 | 3 | 0 | 1 | 0 | 0 | 4 | 10 | |
| Gully (Drains) | 5 | 8 | 100.00 | 8 | 1.25 | 3 | 0 | 1 | 0 | 0 | 4 | 12 | ||
| hwyhidd | Description of damage / injury | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | |
| hwyhitd | Date / Time of incident | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Highways Insurance | 5 | 1 | 100.00 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 2 | ||
| hwylpda | Damaged - hwylp | 5 | 3 | 100 | 3 | 1.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwylpgr | Graffiti - hwylp | 5 | 3 | 100 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwylpli | Light on 24/7 - hwylp | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylplo | Light out - hwylp | 5 | 2 | 100 | 2 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Lighting Point | 5 | 9 | 100.00 | 9 | 1.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 9 | ||
| hwylpfda | Damaged - hwylpf | 5 | 5 | 100 | 5 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| hwylpfew | Exposed wires - hwylpf | 5 | 3 | 100 | 3 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwylpfgr | Graffiti - hwylpf | 5 | 5 | 100 | 5 | 2.4 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| hwylpfli | Light on 24/7 - hwylpf | 5 | 3 | 100 | 3 | 1.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwylpflo | Light out - hwylpf | 5 | 4 | 80 | 5 | 3.2 | 2 | 0 | 0 | 0 | 0 | 2 | 7 | |
| Lighting Point (Footway) | 5 | 20 | 95.24 | 21 | 2.33333333333333 | 2 | 0 | 0 | 0 | 0 | 2 | 23 | ||
| highrsi | Skip (With Paris Links) | 5 | 115 | 100 | 115 | 0.51304347826087 | 8 | 0 | 0 | 0 | 0 | 8 | 123 | |
| Other | 5 | 115 | 100.00 | 115 | 0.51304347826087 | 8 | 0 | 0 | 0 | 0 | 8 | 123 | ||
| hwypgda | Damaged - hwypg | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwypgre | Request - hwypg | 5 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | |
| Pedestrian Guard Rail | 5 | 1 | 100.00 | 1 | 2 | 0 | 1 | 0 | 0 | 0 | 1 | 2 | ||
| hwypana | Needs attention (describe) - hwypa | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Planted Area | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwypoda | Damaged - hwypo | 5 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 2 | 2 | |
| Post | 5 | 0 | 0.00 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 2 | 2 | ||
| hwyrhgc | General complaint - hwyrh | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Road Humps | 5 | 0 | 0.00 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | ||
| hwysbfda | Damaged - hwysbf | 5 | 3 | 100 | 3 | 2.66666666666667 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | |
| hwysbflo | Light out - hwysbf | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Safety Bollards (Footway) | 5 | 4 | 100.00 | 4 | 2.75 | 1 | 0 | 0 | 0 | 0 | 1 | 5 | ||
| hwysbrda | Damaged - hwysbr | 5 | 7 | 87.5 | 8 | 2.25 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | |
| Safety Bollards (Road) | 5 | 7 | 87.50 | 8 | 2.25 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | ||
| hwysida | Damaged - hwysi | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysilo | Light out - hwysi | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwysire | Request - hwysi | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Sign | 5 | 3 | 100.00 | 3 | 2.33333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | ||
| hwysifre | Request - hwysif | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Sign (Footway) | 5 | 1 | 100.00 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| highdefrdsf | Damaged - hwyst | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwystre | Request - hwyst | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 2 | 0 | 0 | 2 | 3 | |
| Street Furniture | 5 | 3 | 100.00 | 3 | 1 | 0 | 0 | 2 | 0 | 0 | 2 | 5 | ||
| highdefrtlnw | Faulty - hwyts | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwytsda | Damaged - hwyts | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Traffic Signal | 5 | 2 | 100.00 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | ||
| hwytrft | Fallen tree - hwytr | 5 | 2 | 100 | 2 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwytrtb | Tree base - hwytr | 5 | 2 | 100 | 2 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Tree | 5 | 4 | 100.00 | 4 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
| hwyucda | Damaged - hwyuc | 5 | 2 | 100 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwyucmi | Missing - hwyuc | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucnr | Noise / Rocking - hwyuc | 5 | 3 | 100 | 3 | 1.66666666666667 | 0 | 1 | 0 | 0 | 0 | 1 | 4 | |
| hwyucwl | Water leak - hwyuc | 5 | 2 | 100 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Utility Cover | 5 | 8 | 100.00 | 8 | 1 | 1 | 1 | 0 | 0 | 0 | 2 | 10 | ||
| hwyucfda | Damaged - hwyucf | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucfmi | Missing - hwyucf | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Utility Cover (Footway) | 5 | 2 | 100.00 | 2 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | ||
| Highways | Service Area Subtotals | 5 | 309 | 94.50 | 327 | 1.55963302752294 | 49 | 9 | 9 | 0 | 0 | 67 | 394 | |
| Report Totals | 5 | 309 | 94.4954128440367 | 327 | 1.55963302752294 | 49 | 9 | 9 | 0 | 0 | 67 | 394 |