Download original attachment
(Excel spreadsheet)
This is an HTML version of an attachment to the Freedom of Information request
'Contact Islington issue resolution performance'.
(Excel spreadsheet)
| Highways | All Incidents since 01/01/2010 | |||||||||||||
| OneServe- Highways Report as at 00:00:00 25/01/2010 | ||||||||||||||
| Reference: Report 5(Highways Main) | ||||||||||||||
| CLOSED INCIDENTS | OPEN INCIDENTS | |||||||||||||
| Service Id | Service Unit | Service Description | Target Days | Closed Within Target | % in Target | Closed Incidents | Av Days to Close | 0 to 1 week | 1 to 2 weeks | 2 to 4 weeks | 4 to 8 weeks | 8+ weeks | Open Incidents | Total Incs |
| Highways | ||||||||||||||
| highdefrpir | Pothole - hwyca | 5 | 37 | 92.5 | 40 | 2.225 | 19 | 2 | 0 | 0 | 0 | 21 | 61 | |
| hwycaco | Condition - hwyca | 5 | 16 | 88.8888888888889 | 18 | 2.38888888888889 | 2 | 0 | 0 | 0 | 0 | 2 | 20 | |
| hwycade | Debris in road | 5 | 2 | 100 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwycaoo | Other obstruction (inc. Builders Waste) - hwyca | 5 | 6 | 100 | 6 | 2.5 | 1 | 0 | 0 | 0 | 0 | 1 | 7 | |
| hwycarm | Road markings / lines - hwyca | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwycasw | Surface water ponding - hwyca | 5 | 5 | 100 | 5 | 3 | 2 | 0 | 2 | 0 | 0 | 4 | 9 | |
| hwycauw | Utility works - hwyca | 5 | 3 | 75 | 4 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| Carriageway | 5 | 69 | 92.00 | 75 | 2.29333333333333 | 26 | 2 | 2 | 0 | 0 | 30 | 105 | ||
| hwycpgc | General condition - hwycp | 5 | 11 | 91.6666666666667 | 12 | 3.08333333333333 | 2 | 1 | 0 | 0 | 0 | 3 | 15 | |
| hwycpob | Obstructed - hwycp | 5 | 3 | 100 | 3 | 2.66666666666667 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | |
| hwycpup | Uneven pavement - hwycp | 5 | 4 | 100 | 4 | 2.75 | 4 | 0 | 0 | 0 | 0 | 4 | 8 | |
| Central Pavement | 5 | 18 | 94.74 | 19 | 2.94736842105263 | 7 | 1 | 0 | 0 | 0 | 8 | 27 | ||
| hwyccda | Damaged - hwycc | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Comms Cabinet | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwyfgda | Damaged - hwyfg | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Fire Gate | 5 | 1 | 100.00 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| highdefrdp | General Condition (Damaged Paving) | 5 | 24 | 85.7142857142857 | 28 | 2.64285714285714 | 4 | 1 | 3 | 0 | 0 | 8 | 36 | |
| hwyfolb | Low branches - hwyfo | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwyfoob | Other obstruction (inc. Builders Waste) - hwyfo | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwyfooh | Overgrown hedge - hwyfo | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyforb | Rocking slab - hwyfo | 5 | 3 | 100 | 3 | 3 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | |
| hwyfosw | Surface water ponding - hwyfo | 5 | 1 | 100 | 1 | 2 | 1 | 1 | 0 | 0 | 0 | 2 | 3 | |
| hwyfoup | Uneven pavement - hwyfo | 5 | 2 | 100 | 2 | 3 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwyfouw | Utility works - hwyfo | 5 | 4 | 100 | 4 | 0.75 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| Footway | 5 | 35 | 89.74 | 39 | 2.46153846153846 | 9 | 2 | 3 | 0 | 0 | 14 | 53 | ||
| hwyguda | Damaged - hwygu | 5 | 1 | 100 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| wasteenfrsmd | Blocked - hwygu | 5 | 9 | 100 | 9 | 2.11111111111111 | 3 | 1 | 1 | 0 | 0 | 5 | 14 | |
| Gully (Drains) | 5 | 10 | 100.00 | 10 | 2.3 | 3 | 1 | 1 | 0 | 0 | 5 | 15 | ||
| hwyhidd | Description of damage / injury | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwyhitd | Date / Time of incident | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | |
| Highways Insurance | 5 | 0 | 0.00 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 2 | 2 | ||
| hwykeda | Damaged - hwyke | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Kerb | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| hwylpda | Damaged - hwylp | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylpgr | Graffiti - hwylp | 5 | 3 | 100 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwylpli | Light on 24/7 - hwylp | 5 | 2 | 100 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| hwylplo | Light out - hwylp | 5 | 1 | 100 | 1 | 4 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| Lighting Point | 5 | 7 | 100.00 | 7 | 2.57142857142857 | 1 | 0 | 0 | 0 | 0 | 1 | 8 | ||
| hwylpfda | Damaged - hwylpf | 5 | 4 | 100 | 4 | 1.5 | 1 | 0 | 0 | 0 | 0 | 1 | 5 | |
| hwylpfew | Exposed wires - hwylpf | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwylpfgr | Graffiti - hwylpf | 5 | 3 | 75 | 4 | 3.75 | 1 | 0 | 0 | 0 | 0 | 1 | 5 | |
| hwylpfli | Light on 24/7 - hwylpf | 5 | 1 | 100 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| hwylpflo | Light out - hwylpf | 5 | 8 | 100 | 8 | 2.125 | 3 | 0 | 0 | 0 | 0 | 3 | 11 | |
| Lighting Point (Footway) | 5 | 17 | 94.44 | 18 | 2.27777777777778 | 6 | 0 | 0 | 0 | 0 | 6 | 24 | ||
| highrrc | Road Closures | 5 | 4 | 100 | 4 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| highrsi | Skip (With Paris Links) | 5 | 83 | 98.8095238095238 | 84 | 0.595238095238095 | 3 | 0 | 0 | 0 | 0 | 3 | 87 | |
| Other | 5 | 87 | 98.86 | 88 | 0.613636363636364 | 3 | 0 | 0 | 0 | 0 | 3 | 91 | ||
| hwyrhgc | General complaint - hwyrh | 5 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 2 | 2 | |
| Road Humps | 5 | 0 | 0.00 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 2 | 2 | ||
| hwysbfda | Damaged - hwysbf | 5 | 3 | 100 | 3 | 2.66666666666667 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | |
| Safety Bollards (Footway) | 5 | 3 | 100.00 | 3 | 2.66666666666667 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | ||
| hwysbrda | Damaged - hwysbr | 5 | 4 | 100 | 4 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | |
| Safety Bollards (Road) | 5 | 4 | 100.00 | 4 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
| hwysida | Damaged - hwysi | 5 | 1 | 50 | 2 | 6.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwysire | Request - hwysi | 5 | 1 | 100 | 1 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Sign | 5 | 2 | 66.67 | 3 | 6 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | ||
| hwysifre | Request - hwysif | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Sign (Footway) | 5 | 1 | 100.00 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | ||
| highdefrdsf | Damaged - hwyst | 5 | 6 | 100 | 6 | 3.16666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | |
| hwystmi | Missing - hwyst | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| hwystre | Request - hwyst | 5 | 2 | 100 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Street Furniture | 5 | 8 | 100.00 | 8 | 2.625 | 1 | 0 | 0 | 0 | 0 | 1 | 9 | ||
| highdefrtlnw | Faulty - hwyts | 5 | 3 | 100 | 3 | 2.66666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| hwytsda | Damaged - hwyts | 5 | 1 | 100 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Traffic Signal | 5 | 4 | 100.00 | 4 | 2.75 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | ||
| hwytrdp | Damage to property - hwytr | 5 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | |
| hwytrgc | General complaint - hwytr | 5 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | |
| Tree | 5 | 0 | 0.00 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 2 | 2 | ||
| hwyucda | Damaged - hwyuc | 5 | 1 | 100 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 2 | |
| hwyucmi | Missing - hwyuc | 5 | 2 | 100 | 2 | 1.5 | 1 | 0 | 0 | 0 | 0 | 1 | 3 | |
| hwyucnr | Noise / Rocking - hwyuc | 5 | 1 | 100 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucwl | Water leak - hwyuc | 5 | 2 | 100 | 2 | 0.5 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Utility Cover | 5 | 6 | 100.00 | 6 | 1 | 2 | 0 | 0 | 0 | 0 | 2 | 8 | ||
| hwyucfda | Damaged - hwyucf | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucfmi | Missing - hwyucf | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyucfwl | Water leak - hwyucf | 5 | 1 | 100 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| Utility Cover (Footway) | 5 | 3 | 100.00 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | ||
| hwyuvwl | Water leak - hwyuv | 5 | 3 | 100 | 3 | 0.333333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | |
| Utility Valve | 5 | 3 | 100.00 | 3 | 0.333333333333333 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | ||
| hwyuvfda | Damaged - hwyuvf | 5 | 1 | 100 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | |
| hwyuvfwl | Water leak - hwyuvf | 5 | 2 | 100 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | |
| Utility Valve (Footway) | 5 | 3 | 100.00 | 3 | 0.666666666666667 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | ||
| Highways | Service Area Subtotals | 5 | 283 | 95.29 | 297 | 1.83164983164983 | 64 | 7 | 7 | 0 | 0 | 78 | 375 | |
| Report Totals | 5 | 283 | 95.2861952861953 | 297 | 1.83164983164983 | 64 | 7 | 7 | 0 | 0 | 78 | 375 |