Date: 8 December 2008
Our ref:
Your ref: Ref
Ms Susan Davis
By Email: [email address]
Dear Ms Davis
Environmental Information Regulations 2004 - Extension of time - RFI383
I am writing to advise you that the time limit for responding to your request for information under the Environmental Information Regulations, which we received on 12 November 2008, needs to be extended.
The Regulations allow us 20 working days to respond to your request from the date of its receipt. However, it is occasionally necessary to extend the 20 working day time limit for issuing a response. In this case, I regret that we must extend the time limit for responding by 20 days to 12 January 2009 because of the voluminous nature of the request. The New Forest is made up of a large amount of sites and much of the information you have requested is held within a significant number of paper files. Due to the information being held on paper files they need to be examined by hand to extract the requested information.
If you are unhappy with the service you have received in relation to your request and wish to make a complaint, please contact:
Darren Green, Senior Specialist Information Access and Security, Natural England, Block B, Government Buildings, Whittington, WORCESTER WR5 2LQ
Email: [email address]
Tel: 01905 363431
Under Regulation 11(2) this needs to be done no later than 40 working days after the date of this letter.
If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the Commissioner cannot make a decision unless you have exhausted the complaints procedure provided by Natural England. The Information Commissioner can be contacted at: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 01625 545 700, www.ico.gov.uk.
If you have any queries about this letter, please contact me.
Yours sincerely
Sarah Waterfield
Adviser - Information Access and Security
Email: [email address]

Sarah Waterfield
Natural England
Northminster House
PETERBOROUGH
PE1 1UA
T 01733 455182