This is an HTML version of an attachment to the Freedom of Information request 'Minutes of Board Meetings'.
Royal Mail – Strictly Confidential 
GET(08)8th 
GET08/86 - 99 
 

ROYAL MAIL GROUP EXECUTIVE TEAM 
 
Minutes of a meeting of the Group Executive Team held on  
 
Tuesday 23 September 2008 
 
 
Present: 
 
Adam Crozier – Chairman 
Stephen Agar 
Alan Cook 
Robin Dargue 
Ian Duncan  
Jonathan Evans 
Doug Evans 
Mary Fagan 
Mark Higson 
Jon 
Millidge 
   
Alex Smith 
David Smith 
 
In attendance:  
Andrew Poole, Deputy Company Secretary 
 
 
 
Sue Whalley, Group Strategy & Regulation Director 
Luisa Fulci, Head of Commercial Pricing for GET08/91 
Derek Foster, Internal Audit & Risk Management Director, for 
GET08/92 
     
 
 
 
Martin Gafsen, Property director for GET08/94 
 
GET08/86 MINUTES 

 
 
(a) 
The Group Executive Team approved the minutes of the meeting held  
on the 17 July 2008; 
 
 
(b) 
the Group Executive Team noted the minutes of the Letters Executive 
Team dated 16 July 2008, the minutes of the Post Office Strategic 
Programme Board dated 28th July 2008 and 1st September, the 
minutes of the Parcelforce Worldwide Executive Team dated 25th July 
2008, the minutes of the Wholesale Board dated 15th July 2008, the 
minutes of the Investment Committee dated 24th June 2008 and the 
minutes of the CSR Committee dated 2nd September 2008. 
 
GET08/87  

STATUS 
REPORT 
GET(08)48 
 
 
The Group Executive Team noted the status of action points from the 
previous meetings. In particular; 
 
(a) 
GET08/63(d) Undeliverable items: a review had been completed by 
Letters Commercial; 
 
(b) 
GET08/77(c) Corporate risks: a standard induction programme had 
been introduced across the Group for the top 140 level employees.  
 
 

 
 
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Royal Mail – Strictly Confidential 
GET08/88  
EXECUTIVE 
REPORTS 
 
The Group Executive Team noted the Period 5 performance reports 
and in particular the following matters:- 
 
[ Information removed ] 
 
 
GET08/89   
 
FINANCE DIRECTOR’S REPORT    
GET(08)49 
 
(a) 
The Group Executive Team noted the Group Scorecard covering     
period 5; 
 
[ Information removed ] 
 
 
GET08/90 
AWAYDAY PROJECTS UPDATE                             
 
         
[ Information removed ] 
 
GET08/92 

GROUP RISK PROFILE - ROLLING REVIEW OF CORPORATE 
RISKS    GET(08)51 

 
 

            (a) 
To drive closer monitoring and control of key corporate risks, the GET 
reviewed a specific corporate risk at each of its monthly meetings. This 
months review included a presentation by action owners on potential 
root causes and consequences, and provided a summary of the key 
management actions being taken to address the selected risk; 
 
[ Information removed ] 
 
(c) 
Derek Foster was asked to include on the Group Risk profile a 
reference to the on-going discussions relating to the potential risks to 
the business caused by the current banking crisis. 
ACTION 
Derek Foster 
GET08/93 

 
 [ Information removed ] 
 
 (c) 
Doug Evans reported that work was continuing on Information 
Management and that he would revert to the GET at a later date with 
an update on progress.  
ACTION 
Doug Evans 
 
GET08/94 

 
PROJECT NOBLE 
 
 

 
(a) the 
GET noted an update on project Noble. The aim was to agree the 
preliminary scope by the end of September. The project would be 
discussed again at the November Holdings Board. 
ACTION 
Ian Duncan 
GET08/95 

 
GOVERNMENT REVIEW 
 
 

 
(a)  
The GET noted an update on the Government Review. 
 
GET08/96 

 
REGULATION REPORT     GET(08)52 
 
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Royal Mail – Strictly Confidential 
 
(a) 
The Group Executive Team noted the Regulation report.  
 
GET08/97 

UPDATE ON POSTWATCH   
GET(08)53 
 
(a) 
The Group Executive Team noted a paper providing the revised 
consumer representation structures for the postal industry that would 
come into effect on 1st October and explaining the readiness of Royal 
Mail Group for the changes together with a view on medium term 
implications of the change; 
 
(b) 
Royal Mail Group had put in place appropriate structures and activities 
to be ready for the dissolution of Postwatch and for the new 
arrangements for consumer representation and complaint handling 
that would be in place from 1st October; 
 
(c) the 
GET 
noted the position on the dissolution of Postwatch together 
with the future implications of the changes outlined in the paper. 
 
GET08/98 

PROGRESS AND UPDATE ON AGREED AUDIT ACTIONS 
GET(08)54 

 
(a) 
The Group Executive Team noted the actions due to be completed in 
August and a summary of the cumulative status of overdue agreed 
actions. The GET focused on the priority 1 agreed actions (agreed 
actions were categorised as priority 1 or 2 in IA&RM reports) and 
noted those agreed actions (for both priority 1 and 2) due to be 
completed by the end of September;  
 
(b) 
the Group Executive Team noted the content of the report and agreed 
to continue to pursue closure of overdue and upcoming agreed 
actions. 
 
GET08/99 

 
DATE OF NEXT MEETING 
The next GET meeting would be held on 21st October 2008. 
 
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