Dear Mr Rogers

Freedom of Information

Your request for information asked for all internal policy documents and instructions to staff regarding the processing of reports received of illegally spaced or misrepresented number plates has been dealt with under the terms of the Freedom of Information Act 2000 (FOIA).

Please find attached the documents you require labelled annex A to annex E.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988. You are free to use it for your own purposes, including any non-commercial research you are doing and for the purposes of news reporting. Any other re-use, for example commercial publication, would require the permission of the copyright holder.

Most documents supplied by the Driver and Vehicle Licensing Agency will have been produced by government officials and will be Crown Copyright. You can find details on the arrangements for re-using Crown copyright on the Office of Public Sector Information website at: http://www.opsi.gov.uk/click-use/index.htm.

If you are unhappy with the decisions made by this Agency in relation to your request, you may ask for an internal review. If you wish to complain, you should write to [DVLA request email].

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

If you have any queries about this letter, please contact this email address. Please remember to quote the reference above in any future communications.

Yours sincerely

Paul Jeffreys

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