16 July 2010

Mr M Price

Via email ([email address])

Our ref: CS/10/052/HJP

(Please quote our reference when contacting us)

If telephoning contact Hilary Pook on 020 7217 4734

or if using email send to: [email address]

Dear Mr Price

Request for information

In your email of 10 June you asked for details of the cost of claims made by Tony Redmond and costs of any flights paid directly by the Commission in 2003/04 and 2006/07, and the destinations of the flights.

In 2003/04, Mr Redmond went to Malta for a meeting of a public sector ombudsman group, which includes the Ombudsman for Malta. The flight cost £247.

In 2006/07, Mr Redmond went to:

That concludes my response, and I apologise again for the delay. If you feel I have not dealt properly with your request, you have the right to appeal and, should you wish to do so, I can supply a copy our internal complaints procedure. If you do request an internal review - can you please

/…

indicate why you are unhappy with my response. You also have the right to apply to the Information Commissioner to determine whether your request has been properly dealt with. You should note however that the Commissioner will not consider any complaint where you have not first exhausted our internal complaints process or where there has been undue delay in contacting him. You will be able to obtain further details of the Information Commissioner's role from the website on www.ico.gov.uk.

Yours sincerely

Hilary Pook

Hilary Pook (Ms)

Communications and Records Manager

LGO 01 (03/08)