Dear Mr Reid

Ref: FOI Freedom of Information Request Ref 3350/11

Thank you for your e-mail dated 10 June 2010 received in our office on 10 June 2010, concerning Library lending figures for Walcot Public library from 1 May 2009 to 31 May 2010.

I enclose for your attention the following information.

The number of loans from Walcot library for the 13-month period specified was 4,349. This is the same data that is used for submitting Swindon Libraries' statistics to the Chartered Institute of Public Finance and Accountancy (CIPFA).

If you are dissatisfied with the service you have received in relation to your request and wish to make a complaint or request a review, you should contact:

Customer Services

Civic Offices

Euclid Street

Swindon

Website: www.[Swindon Borough Council request email]

The complaints/review procedure involves a full review and an examination of all the information by the Council's Monitoring Officer.

If you are not content with the outcome of our conclusion, you may apply directly to the Information Commissioner's Office for a decision, before contacting the Council. Generally, the ICO cannot make a decision unless you have exhausted the Council's own complaints procedure.

The Information Officer can be contacted at:

The Information Commissioner's Office,

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Email: [email address]

Tel: 01625 545700 (ask for Freedom of Information)

If you require any further information concerning this matter, please contact me as detailed, quoting the above reference number in any future communications.

Yours sincerely

Marion Stevens

For the Information Officer

2

Stephen P. Taylor M.A (Oxon), Solicitor

Director of Law and Democratic Services