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'Digital passport gates statistics for Gatwick airport'.
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Dear Mr. Dan[Author ID1: at Mon Jun 7 15:20:00 2010
]Mike[Author ID1: at Mon Jun 7 15:20:00 2010
],[Author ID1: at Mon Jun 7 15:20:00 2010
]ielyan,[Author ID1: at Mon Jun 7 15:21:00 2010
][Author ID2: at Fri Apr 30 08:41:00 2010
]
You wrote on 2[Author ID2: at Fri Apr 30 08:40:00 2010
]nd[Author ID1: at Mon Jun 7 15:21:00 2010
]1[Author ID2: at Fri Apr 30 08:40:00 2010
][Author ID1: at Mon Jun 7 15:21:00 2010
]st[Author ID2: at Fri Apr 30 08:40:00 2010
][Author ID1: at Mon Jun 7 15:21:00 2010
] April[Author ID2: at Fri Apr 30 08:40:00 2010
][Author ID1: at Mon Jun 7 15:21:00 2010
] June[Author ID1: at Mon Jun 7 15:21:00 2010
] 2010 requesting [Author ID2: at Fri Apr 30 08:40:00 2010
]as[Author ID2: at Fri Apr 30 08:40:00 2010
]king for [Author ID2: at Fri Apr 30 08:41:00 2010
]information pertaining [Author ID2: at Fri Apr 30 08:41:00 2010
]furth[Author ID2: at Fri Apr 30 08:41:00 2010
]to [Author ID2: at Fri Apr 30 08:41:00 2010
]er [Author ID2: at Fri Apr 30 08:41:00 2010
]details of [Author ID2: at Fri Apr 30 08:41:00 2010
]the facial recognition machines, now referred to as [Author ID1: at Mon Jun 7 15:21:00 2010
]digital p[Author ID1: at Mon Jun 7 15:22:00 2010
]eP[Author ID1: at Mon Jun 7 15:22:00 2010
]assport g[Author ID1: at Mon Jun 7 15:22:00 2010
]g[Author ID1: at Tue May 4 16:24:00 2010
]ates at London Gatwick Airport[Author ID1: at Mon Jun 7 15:22:00 2010
]. For clarification, they are called the ePassport Gates and [Author ID1: at Mon Jun 7 15:23:00 2010
]are currently only available in the North terminal.[Author ID1: at Mon Jun 7 15:29:00 2010
] [Author ID0: at ]
I [Author ID1: at Wed Jul 7 12:49:00 2010
]regret that we are unable to send you [Author ID1: at Wed Jul 7 12:53:00 2010
]a[Author ID1: at Wed Jul 7 12:49:00 2010
] full response to your request within 20 working days as required by the Act.[Author ID1: at Wed Jul 7 12:53:00 2010
]The re[Author ID1: at Wed Jul 7 12:53:00 2010
] T[Author ID1: at Wed Jul 7 12:53:00 2010
]his is because it has taken longer[Author ID1: at Wed Jul 7 12:54:00 2010
] than expected [Author ID1: at Wed Jul 7 12:56:00 2010
]to collate the [Author ID1: at Wed Jul 7 12:54:00 2010
]necessary [Author ID1: at Wed Jul 7 12:57:00 2010
]information[Author ID1: at Wed Jul 7 12:54:00 2010
]. [Author ID1: at Wed Jul 7 12:57:00 2010
][Author ID0: at ]
I would like to apologise on behalf of the department for this delay, but I can assure you that we are dealing with your request and will send [Author ID1: at Wed Jul 7 12:57:00 2010 ]a full reply as soon as we can.[Author ID0: at ]
sponse [Author ID1: at Wed Jul 7 12:58:00 2010
]is[Author ID1: at Wed Jul 7 12:58:00 2010
] below[Author ID1: at Wed Jul 7 12:58:00 2010
],[Author ID2: at Fri Apr 30 08:41:00 2010
][Author ID1: at Wed Jul 7 12:58:00 2010
] and your questions [Author ID1: at Wed Jul 7 12:58:00 2010
]are listed [Author ID1: at Wed Jul 7 12:58:00 2010
]f[Author ID1: at Wed Jul 7 12:58:00 2010
]o[Author ID1: at Wed Jul 7 12:58:00 2010
]r ease of reference[Author ID1: at Wed Jul 7 12:58:00 2010
].[Author ID2: at Fri Apr 30 08:37:00 2010
][Author ID1: at Wed Jul 7 12:58:00 2010
]
1. [Author ID2: at Fri Apr 30 08:38:00 2010
][Author ID1: at Mon Jun 7 16:04:00 2010
].[Author ID1: at Mon Jun 7 16:04:00 2010
][Author ID1: at Mon Jun 7 16:04:00 2010
]
1.[Author ID1: at Mon Jun 7 16:04:00 2010
] [Author ID1: at Mon Jun 7 16:04:00 2010
]Since the facial recognition machine trials began and since the gates have been in operation, what is the total number of passengers that attempted to use the facial recognition machines and were rejected in Stansted?[Author ID1: at Mon Jun 7 16:04:00 2010
][Author ID2: at Fri Apr 30 08:38:00 2010
][Author ID1: at Mon Jun 7 16:04:00 2010
]
We are unable to provide you with th[Author ID3: at Fri May 7 16:04:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]is[Author ID3: at Fri May 7 16:04:00 2010
][Author ID1: at Mon Jun 7 16:04:00 2010
] information. [Author ID3: at Fri May 7 16:04:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]Although the system is independently tested the specific data requested is not available.[Author ID4: at Wed May 12 09:14:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
] [Author ID4: at Wed May 12 09:15:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]The UK Border Agency is [Author ID3: at Fri May 7 16:07:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]not obliged to comply with any information request where the prescribed costs of supplying you with the information exceed £600. The £600 limit is based on work being carried out at a rate of £25 per hour, which equates to 3½ days work per request. Prescribed costs include those which cover the cost of locating and retrieving information, and preparing our response to you. They do not include considering whether any information is exempt from disclosure, overheads such as heating or lighting, or disbursements such as photocopying or postage.[Author ID3: at Fri May 7 16:04:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]
To provide a response for th[Author ID3: at Fri May 7 16:04:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]is question [Author ID3: at Fri May 7 16:08:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]would require the retrieval of data from the site in [Author ID3: at Fri May 7 16:04:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]q[Author ID3: at Fri May 7 16:04:00 2010
][Author ID1: at Mon Jun 7 16:08:00 2010
]uestion. Once retrieved, the data would need to be anal[Author ID3: at Fri May 7 16:04:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]y[Author ID2: at Wed May 12 09:29:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]y[Author ID3: at Fri May 7 16:04:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]sed in order to extract the relevant statistics. We have estimated that to complete this exercise would take approximately five days of one person's time. This means that the cost of answering the remaining parts of your request would exceed the £600 limit and we are therefore unable to comply with it. [Author ID3: at Fri May 7 16:04:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
][Author ID3: at Fri May 7 16:04:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]
We are unable at this time to provide this figure.[Author ID2: at Fri Apr 30 08:33:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]
2. [Author ID2: at Fri Apr 30 08:38:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID1: at Mon Jun 7 16:09:00 2010
]
2.[Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID1: at Mon Jun 7 16:09:00 2010
]Since the facial recognition machine trials began and since the gates have been in operation, what is the total number of passengers that attempted to use the facial recognition machines and were allowed to pass through in Stansted?[Author ID1: at Mon Jun 7 16:09:00 2010
][Author ID2: at Fri Apr 30 08:37:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]
The total number of transaction[Author ID2: at Fri Apr 30 08:34:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]s[Author ID2: at Fri Apr 30 08:35:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
] through[Author ID2: at Fri Apr 30 08:34:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID2: at Fri Apr 30 08:35:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]th[Author ID2: at Fri Apr 30 08:34:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]e[Author ID2: at Fri Apr 30 08:35:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
] gates [Author ID2: at Fri Apr 30 08:34:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
] 2010[Author ID3: at Fri May 7 16:08:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]as at [Author ID2: at Fri Apr 30 08:34:00 2010
][Author ID1: at Tue May 4 16:19:00 2010
][date][Author ID2: at Fri Apr 30 08:34:00 2010
][Author ID1: at Fri Apr 30 18:37:00 2010
] is [Author ID2: at Fri Apr 30 08:35:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
],.[Author ID3: at Fri May 7 16:03:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
][check with IR][Author ID2: at Fri Apr 30 08:35:00 2010
][Author ID1: at Fri Apr 30 18:37:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]
3. [Author ID2: at Fri Apr 30 08:38:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID0: at ]
3.[Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID1: at Mon Jun 7 16:09:00 2010
]What has UKBA agreed as the currently acceptable failure rate per thousand passengers using the gates at Stansted?[Author ID1: at Mon Jun 7 16:09:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]
4. [Author ID2: at Fri Apr 30 08:39:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID0: at ]
4.[Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID1: at Mon Jun 7 16:09:00 2010
]S[Author ID1: at Mon Jun 7 16:09:00 2010
]S[Author ID2: at Fri Apr 30 08:36:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]ince the facial recognition machine trials began and since the gates have been in operation, have the gates admitted passengers without those passengers details showing on the monitoring officers screen at Stansted?[Author ID1: at Mon Jun 7 16:09:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]
5.[Author ID2: at Fri Apr 30 08:36:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID0: at ]
S[Author ID1: at Mon Jun 7 16:09:00 2010
]S[Author ID2: at Fri Apr 30 08:36:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]ince the facial recognition machine trials began and since the gates have been in operation, how often have the gates opened and admitted passengers when according to the checks made the passenger should have been diverted to the exceptions officer at Stansted?[Author ID1: at Mon Jun 7 16:09:00 2010
]
The UKBA is not obliged to comply with any information request where the prescribed costs of supplying you with the information exceed £600. The £600 limit is based on work being carried out at a rate of £25 per hour, which equates to 3½ days work per request. Prescribed costs include those which cover the cost of locating and retrieving information, and preparing our response to you. They do not include considering whether any information is exempt from disclosure, overheads such as heating or lighting, or disbursements such as photocopying or postage.[Author ID0: at ]
To provide a response for the above questions, would require the retrieval of data from the site in question. Once retrieved, the data would need to be analysed in order to extract the relevant statistics. We have estimated that to complete this exercise would take approximately five days of one person's time. This means that the cost of answering the remaining parts of your request would exceed the £600 limit and we are therefore unable to comply with it. [Author ID0: at ]
In addition, [Author ID1: at Mon Jun 7 16:09:00 2010
]The [Author ID2: at Fri Apr 30 08:39:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]UK[Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID2: at Fri Apr 30 08:39:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]B[Author ID1: at Mon Jun 7 16:09:00 2010
]order [Author ID2: at Fri Apr 30 08:39:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]A[Author ID1: at Mon Jun 7 16:09:00 2010
]gency[Author ID2: at Fri Apr 30 08:39:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
] is not in a position to disclose [Author ID1: at Mon Jun 7 16:09:00 2010
]the statistics requested in questions 3, 4 and 5 above. There is an [Author ID3: at Fri May 7 16:02:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]such statistics due to the [Author ID1: at Mon Jun 7 16:09:00 2010
]exemption under section 31(1)(e) as it would, or be likely to, prejudice the operation of the Primary Check Point.[Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID4: at Wed May 12 09:16:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]T[Author ID4: at Wed May 12 09:19:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]he [Author ID4: at Wed May 12 09:16:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]gates have a requirement set in terms of performance[Author ID4: at Wed May 12 09:17:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]. Whilst I cannot provide you with details on the levels that are set I can assure you that [Author ID4: at Wed May 12 09:19:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]they are [Author ID4: at Wed May 12 09:17:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]regularly assessed to ensure that [Author ID4: at Wed May 12 09:16:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]those performance levels are met. [Author ID4: at Wed May 12 09:18:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID4: at Wed May 12 09:17:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
] [Author ID4: at Wed May 12 09:16:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
][Author ID1: at Mon Jun 7 16:09:00 2010
]
If you are dissatisfied with this response you may request an independent internal review of our handling of your request. [Author ID1: at Wed Jul 7 12:59:00 2010
]Internal review requests should be submitted within two months of the United Kingdom Border Agency sending a substantive reply to your original request [Author ID1: at Wed Jul 7 12:59:00 2010
]and should be addressed to:[Author ID0: at ]
Information Access Policy Team[Author ID1: at Wed Jul 7 12:59:00 2010
][Author ID1: at Wed Jul 7 12:59:00 2010
]
Freedom of Information Team[Author ID1: at Wed Jul 7 12:59:00 2010
]UK Border Agency[Author ID1: at Wed Jul 7 12:59:00 2010
]
11th Floor - Short Corridor
Lunar House, [Author ID1: at Wed Jul 7 12:59:00 2010
]
40 Wellesley Road[Author ID1: at Wed Jul 7 12:59:00 2010
]
Croydon
CR9 2BY
During the independent review the department's handling of your information request will be reassessed by staff who were not involved in providing you with this response. Should you remain dissatisfied after this internal review, you will have a right of complaint to the Information Commissioner as established by section 50 of the Freedom of Information Act.[Author ID0: at ]
Yours sincerely,
Dan Soutar
Assistant Director, Automation
UK Border Agency
Border Transformation Group