This is an HTML version of an attachment to the Freedom of Information request 'Diplomatic Representations for Congestion Charging / PCN's'.
Document Description Rep Reject Diplomatic 
Letter Title: Notice of Rejection 
Dispatch Method 
Mail 
External Agency 
Liberty 
Document 
ICPS Letters 
Name 
Source 
Subject 
Representations 
 
 
 
 
Postage Type 
1st class 
Enclosures 
9750 - 27  Your Right to 
 
 
Appeal 
Covering Letter 
No 
 
 
 
 
Paragraph Name 
Sequence  Paragraph  Paragraph 
Paragraph type 
No 
Mandatory 
Elective 
Optional 

Name & Address 
 
 
[ENTER RELEVANT DETAILS] 

Reference 
 
 
Our Reference: [DataElement] 

(PCN(s)) 
Date  
 
DD/Month/YYYY 
 

Greeting    Dear [Insert relevant title paragraph} {Enter name but only if 

applicable and relevant to title], 
Title of Letter 
 
 
Notice of Rejection 

Penalty Charge 
 
 
Penalty Charge Notice(s): [DataElement] 

Notices  
Vehicle 
 
 
Vehicle Registration Mark:  [DataElement] 

Registration Mark 
Thank you for Rep 
 
 
Thank you for your recent representation against the issue of the above  
mentioned Penalty Charge Notice(s) for Vehicle Registration Mark 
[DataElement]. 
Thank you for rep 
 
 
Thank you for the recent representation against the issue of the above 

third party 
mentioned Penalty Charge Notice(s) for Vehicle Registration Mark 
[DataElement].  This representation was made on your behalf by [insert 
free text]. 
Ground & Reasons   
 
In your representation you have stated  [ENTER RELEVANT DETAILS 

for Rep 
SUMMARISING GRDS AND REASONS FOR REP] 
TfL Response  
 
 
[ENTER RELEVANT DETAILS OUTLINING TfL’s RESPONSE TO THE  
POINTS RAISED) 

Grounds not 
 
 
We have to advise you, therefore, that grounds for representation have 

established 
not been established and this letter is issued as a formal Notice of 
Rejection under the Road User Charging (Enforcement and 
Adjudication) Regulations 2001 (as amended). 
Reconsider Rep  
 
 
We will reconsider your representation again if you can provide 

additional evidence such as [ADD DETAILS OF POSSIBLE 
EVIDENCE]. For us to reconsider this evidence we must receive it 
within 28 days of the date of service of this letter. It should be sent to 
Congestion Charging, [DataElement]. 
Full Payment 
 
 
As we have received full payment for the Penalty Charge Notice(s), 

Received 
they are now closed and no further action will be taken in respect of 
these Notice(s). 
Make Payment 1 
 
 
You should now make payment for the outstanding Penalty Charge 

Notices. The amounts owed are listed at the foot of this Notice. Please 
note that those Notices at the discounted amount should be paid within 
14 days to qualify for this discounted sum. These Notices will increase 
if not paid and then the full amount per Notice should be paid within 28 
days. Those Penalty Charge Notices at the full amount should be paid 
within 28 days of service of this Notice. 
Make Payment 2 
 
 
You should now make payment for the outstanding Penalty Charge 

Notices. The amounts owed are listed at the foot of this Notice. The 
Penalty Charge Notices should be paid within 28 days of service of this 
Notice. 
Make Payment 3 
 
 
You should now make payment for the outstanding Penalty Charge 

Notices. The amounts owed are listed at the foot of this Notice. Please 
note that those Notices should be paid within 14 days to qualify for this 
discounted sum. These Notices will increase to the full amount if not 
paid and these should be paid within 28 days. 
How to pay internet
 
 
To pay via the internet (using a credit/debit card) please visit our 

website at www.cclondon.com/paypenalty.  Please have your Penalty 
Charge Notice number(s), Vehicle Registration Mark and your 
credit/debit card available. 
How to pay call 
 
 
To pay via the call centre (using a credit/debit card) please telephone 

centre 
0845 900 1234 where you can use the automated telephone response 
system to pay the Penalty Charge(s).  Please have your Penalty 

Charge Notice number(s), Penalty Charge Notice payment reference 
number(s) and your credit/debit card available (Please note that calls 
may be monitored or recorded for administration purposes). 
How to pay post 
 
 
Alternatively, you may pay by post by tearing off the payment slip(s) at 

the bottom of the relevant enforcement notice(s) and completing the 
required details to pay by using credit/debit card, cheque or postal 
order. All cheques and postal orders should be made payable to 
'Congestion Charging London' and be crossed and endorsed 'Account 
Payee'.  Write the Penalty Charge Notice number(s) on the reverse of 
your cheque or postal order.  Do NOT send cash through the post.  
Please send your payment to Congestion Charging, [DataElement]. 
Right to Appeal 
 
 
You may appeal to the Parking and Traffic Appeals Service, an 

independent adjudication service, against this decision on specified 
grounds within 28 days of the date of service of this letter.  The 
adjudicator will consider your appeal and make an independent 
decision, which Transport for London will comply with. You should be 
aware that in prescribed circumstances, the Adjudicator may award 
costs against you if the appeal is considered frivolous or vexatious or 
that the conduct in making, pursuing or resisting the appeal was wholly 
unreasonable. Equally costs may be awarded against Transport for 
London if the adjudicator considers that the disputed decision was 
wholly unreasonable. 
How to appeal 
 
 
If you wish to appeal to the Parking and Traffic Appeals Service, please  
read, complete, sign and send the attached form within 28 days of the 
date of service of this letter to Parking and Traffic Appeals Service, PO 
Box 280 Chertsey KT16 6BW 
No action 
 
 
If you do not follow any of the prescribed actions before the end of the 

diplomatic 
28 day period beginning with the date of service of this Notice of 
Rejection, the regulations that cover the Congestion Charging Scheme 
state that a Charge Certificate may be served upon you in relation to 
the unpaid Penalty Charge. However Transport for London notes the 
full provisions of the Diplomatic Privileges Act 1964 and the Consular 
Relations Act 1968 and the effect this has on Congestion Charging 
enforcement and therefore will not issue the Charge Certificate. If the 
Penalty Charge Notice however remains unpaid then the details will be 

passed to The Foreign and Commonwealth Office, so that the matter 
may be raised in Parliament. 
Closing Company 
 
 
Yours faithfully 

Closing Individual 
 
 
Yours sincerely