Dear Mr Taylor

Thank you for your request for information, received on 19^th May 2010.

I can confirm that we hold the information that you have requested.

Please find enclosed the presentation as requested.

If you are unhappy with this decision then please do not hesitate to contact me. If you wish to make a complaint then you can either contact me or if you prefer contact the Patient Advice and Liaison Service by visiting them in their office, by telephone on 01223 216756/01223 274431, by email [email address] or in writing to The Complaints Manager, Box 53, Addenbrooke's Hospital, Hills Road, Cambridge CB2 2QQ. Your complaint will be fully investigated and a response sent to you within 20 working days, in exceptional circumstances this may take longer. If you are still dissatisfied and you feel that we have not responded adequately to your concerns, the Complaints Manager will undertake further investigations on your behalf.

If you are still dissatisfied with how your request has been dealt with then you have the right to appeal to the Information Commissioner. The Information Commissioner is the supervisory body that has been put in place to oversee the Freedom of Information Act 2000. You can write to Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Yours sincerely

Belinda Bruty

Data Awareness Manager