Date: 22/03/2010

Dear Mr Maylin

Re: Freedom of Information request number 1687

Thank you for your request dated 20/03/2010 for the following information:

1. Do Refuse contractors employed by Thurrock Council have a contractual obligation to return bins to the property and not leave them scattered on the pavement. What action is being taken to ensure that this is done? Has the contractor been formally warned. Has the contractor been fined ?

2. Pavement parking, Has the council ever issued a parking ticket for parking on the pavement in such a way that it blocks pedestrian access? Is the council taking any action against the number of vehicles that are parked with 4 wheels on the pavement in the homesteads area?

Section 10(1) of the Freedom of Information Act requires that we process your application within 20 working days of the date we received your request, therefore we will respond to you by 21/04/2010. If we are unable to meet this deadline we will inform you of this and the reasons why.

If the information is already available to you through the Council's publication scheme we will advise you of this. We will advise you whether we hold the information you have requested and if you are able to access it. In some cases where exclusions apply we will not be able to provide you with the information you have requested. If we are unable to provide the information you request we will contact you and inform you of the reasons why. In some cases there may be a charge for the information you have requested. We will keep charges to a minimum and will inform you as soon as possible of any charges that apply.

If you are unhappy with the Council's response you can make a complaint via the Council's complaints procedures and this will be looked into. If you are not happy with this decision you may then appeal to the Information Commissioner.

Yours faithfully

CCollins

Clive Collins

Freedom of Information Coordinator

Telephone (01375) 652917

Macro FOI.acknowledgement.letter

Macro FOI.acknowledgement.letter