This is an HTML version of an attachment to the Freedom of Information request 'Use of Agency Social Professionals'.
 
Date: 
7 May 2010 
Your Ref:   
Our Ref: 
CW/FOIR1740 
WP No: 
 
 
 
Corporate Information Unit 
 
Chief Executive’s Department 
Room 320 
Andrew Elliott 
Town Hall 
[FOI #31074 email] 
Bolton BL1 1RU 
Tel: 
01204 333333 
Fax: 
 
Minicom: 
 
www.bolton.gov.uk 
 
Dear Mr Elliott 
 
Request for information under the Freedom of Information Act 2000 
Bolton Council is able to provide the following information in response to your request under the 
Freedom of Information Act. 
 
1. a copy of the Comensura, "Neutral Vendor", contract and fee schedules for recruitment to Bolton 
Borough Council 
      
An edited (‘redacted’) version of the contract is attached. We are able to provide the contract apart 
from the following: 
 
•  Comensura’s negotiated mark-up agreements with their Panel Vendors  
•  Details of Comensura’s commercial pricing deal with the authority  
•  Comensura Processes and Operating procedures  
•  Any details referring to the names of Comensura's team  
•  CV details of Comensura's team  
•  Comensura's own internal management structure  
•  Any details relating to Comensura’s management information system (C-net) 
 
On the basis of evidence we have received from Comensura we consider the exemption in section 
43(1) of the Freedom of Information Act applies to this information because it constitutes a trade 
secret.  This is because the information is used by Comensura for the purpose of carrying on their 
business; Comensura have made it clear that to release it would cause them harm and be 
advantageous to their competitors; the information is not already in the public domain; and it could 
not be easily discovered by other means.   
 
As section 43(1) is a qualified exemption we have also considered the balance of public interest. 
The Information Commissioner’s guidance on the application of section 43 suggests that there is a 
public interest in disclosure where it would:     
•  further the understanding of, and participation in the debate of issues of the day;  
Alan Eastwood Director of Chief Executive’s Department  
 

 
•  facilitate the accountability and transparency of public authorities for decisions taken by 
them;  
•  facilitate accountability and transparency in the spending of public money;  
•  allow individuals to understand decisions made by public authorities affecting their lives 
and, in some cases, assist individuals in challenging those decisions;  
•  bring to light information affecting public safety.  
 
We do not accept that disclosure of commercially sensitive information about the Comensura 
contract would support any of these factors. The only beneficiaries of disclosure would be 
Comensura’s competitors. 
 
On the other hand, we consider that there is a public interest in not unfairly disadvantaging 
Comensura by disclosing this information:  
 
•  To disclose this information would disadvantage Comensura in relation to their competitors 
and have a material impact upon the company’s viability. 
•  It would also show to the suppliers the rates being paid to other suppliers which would be 
likely to damage the reputation of and business confidence in the company.  
•  The margins upon which Comensura’s offer has been made are commercially sensitive.  
 
We therefore consider that the balance of public interest lies in withholding this information.   
 
     2. all agencies on the Comensura contract for the supply of social workers, senior practitioners, 
assistant team managers, team managers and service managers (referred to from now as 
"qualified social work professionals") to Bolton Borough Council 
      
Comensura manage the engaged agency community on behalf of the authority and this can 
change on a daily basis. Any data released around suppliers engaged could therefore be 
detrimental to the business of a supplier or potential supplier, as their status as a supplier may 
change but this would not be reflected in the information released.  
 
We therefore consider that this information is exempt under section 43(1). For the reasons given 
above we consider that the balance of public interest lies in withholding this information.   
 
     3. all agencies currently supplying Bolton Borough Council with agency social work 
professionals
      
 
The contract to supply staff is with Comensura and not with individual agencies. Which agencies 
are used is a matter of negotiation between Comensura and the agencies and it is important to 
Comensura’s business that details of the agencies used remains commercially confidential. We 
consider that to release this information would be likely to prejudice the commercial interests of 
Comensura and the agencies. It is therefore exempt under section 43(2) of the Freedom of 
Information Act. For the reasons given above we consider that the balance of public interest lies in 
withholding this information.   
 
 
     4. the total number of qualified social work professionals currently working on an agency basis 
at Bolton Borough Council 

Alan Eastwood Director of Chief Executive’s Department  
 

 
 
There were 15 qualified Social Workers working on an agency basis on the 19th April 2010    
      
     5. the number and grade of qualified social work professionals currently working on an agency 
basis at Bolton Borough Council by supplier 
   
We consider that to release the names of suppliers would be likely to prejudice the commercial 
interests of Comensura and of the suppliers. It is therefore exempt under section 43(2) of the 
Freedom of Information Act. We consider that the balance of public interest lies in withholding this 
information.  
 
The number and grade of agency social work professionals is shown in the table under question 6 
 
     6. the number and grade of qualified social work professionals currently working on an agency 
basis at Bolton Borough Council by department 
 
Please see the table below: 
 
      
 
Adult & Community Services  Children’s Services 
Department 
Department 
Newly Qualified 


Standard 
 

Advanced 

10 
Total 

13 
      
 
7. the pay and agency charge rate of each qualified social work professional currently working on 
an agency basis at Bolton Borough Council by department 
      
We consider that the agency charge rates constitute trade secrets which are exempt from 
disclosure under section 43(1) of the Freedom of Information Act as explained under Question 1.    
 
     8. the fiscal budget for qualified social work professional recruitment through agencies for 2009-
2010 
      
Bolton does not have a budget for Agency Social Workers    
 
     9. the fiscal budget for qualified social work professional   recruitment through agencies for 
2010-2011 
      
Bolton Council does not have a budget for Agency Social Workers.   
 
     10. the total fiscal spend on agency qualified social work professionals by department for the 
last 12 months  
 
Bolton council’s total spend on agency qualified Social Worker for the year 1st April 2009 to 31st 
March 2010 was £835,934:  
£609, 401 through the Children’s Services Department   
Alan Eastwood Director of Chief Executive’s Department  
 

 
£226, 533 through the Adult & Community Services Department    
 
     11. the total fiscal spend on agency qualified social work professionals by agency for the last 12 
months 
 
As indicated above, our contract is with Comensura and not with the individual agencies and therefore 
the specific information requested is not held.  
 
Should you disagree with our decisions in relation to your request, you may appeal to: 
 
The Director of the Chief Executive’s Department, Bolton Council, Town Hall, Bolton, BL1 
1RU [email address] 
 
Should you further disagree with the decision following the appeal you may wish to contact the 
Information Commissioner: 
 
The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, 
Cheshire, SK9 5AF. Telephone: 08456 30 60 60 or 01625 54 57 45 Website: 
www.ico.gov.uk.  
 
Should you have any queries, please contact me.  
 
 
 
Yours sincerely 
 
 
 
Carl Wiper 
Corporate Information Unit 
Direct Line:  01204 331031 
E-mail: 
[email address] 
 
 
Alan Eastwood Director of Chief Executive’s Department