
Thank you for taking the time to fill out this short questionnaire. It is only 12 questions long and designed to be quick and easy to complete. We are, of course, delighted if you have more feedback that you have time to give us. We are committed at Common Purpose to continuing to improve the service we offer to our customers and getting honest feedback is very important to us. Your contribution to this process will remain anonymous unless you request otherwise. Best wishes for 2010.
1. Common Propose staff understand my sector (choose 1):
Comprehensively
Adequately
Inadequately
Not at all
Questions 2 - 5: Please rate the following statements on a scale of 1 to 6, where 1 indicates strong agreement with the statement and 6 indicates strong disagreement with the statement.
2. Common Purpose staff are confident when faced with the challenges of my sector:
1 2 3 4 5 6
3. Common Purpose staff are well informed regarding the needs of my sector:
1 2 3 4 5 6
4. The content of Common Purpose courses in my area meets the needs of my sector:
1 2 3 4 5 6
5. In meetings Common Purpose staff are:
Appropriately dressed
1 2 3 4 5 6
Clearly spoken
1 2 3 4 5 6
Well-prepared
1 2 3 4 5 6
Well-informed
1 2 3 4 5 6
Polite and courteous
1 2 3 4 5 6
Efficient and responsive
1 2 3 4 5 6
Confident and create a strong first impression
1 2 3 4 5 6
Focused on the needs of my sector/org
1 2 3 4 5 6
Please use the space to provide additional comments about question 5
_____________________________________________________________
_____________________________________________________________
6. Common Purpose staff are knowledgeable about my sector:
Yes
No
Don't know
Other (please use the space below to explain your answer)
7. Common Purpose marketing materials are written in a way that is appealing and informative.
Yes
No
Other (please explain) ____________________________________
8. Please use the space below if you would like to provide any additional information regarding your answers above, or if you have any additional feedback.
_______________________________________________________________
_______________________________________________________________
To understand trends we would appreciate understanding a little more about you.
I am:
Male
Female
Please indicate which sector you work in:
Private
Public
Third
Please indicate the city or region you work in: _____________________________
Which of these titles best describes your position:
Senior manager
Manager
Director
CEO
Coordinator/Assistant
Thankyou