From: Gardner1,Richard
Sent: 24 May 2010 16:08
To: 'chris Ogden'
Cc: Dixon,Raquel; Marshman,George; Bello,David
Subject: Response to FOI 127049 complaint

Dear Mr Ogden

 

Please find below a response from my colleagues in Adult & Community Services to your recent complaint. This relates to our previous Freedom of Information Response and has been considered under our FOI Internal Review procedure.

 

If you remain dissatisfied with the outcome of the review you have a further right to appeal to the Information Commissioner, who regulates the implementation of the Freedom of Information Act. The Commissioner can be contacted at the following address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Enquiry line: 01625 545745

 

Thank you for your interest in Lambeth Council.

 

Richard Gardner

Information Compliance Adviser

Legal Services

Finance & Resources

London Borough of Lambeth

tel: 020 79267741

www.lambeth.gov.uk

Lambeth Town Hall, Brixton Hill, London, SW2 1RW

Lambeth - Making a difference

 

Dear Mr Ogden

 

Response to Complaint – From George Marshman

 

Our Divisional Director George Marshman would like to apologies to you for the delay in responding to your FOI request 127049, which was due to an oversight on his part.

 

Response to the other two areas of concern – From David Bello

 

1). I am sorry you are unhappy with the policy decision that was made but it was not possible for the Council to continue to issue discretionary freedom pass to new applicants without a proper criteria being in place. As previously advised, we have now developed a proposed discretionary freedom pass criteria and consultation has begun with key mental health supporting organisations.

 

2). You mentioned that key mental health organisations were not notified of the changes. I can assure you that all the known mental health organisations were informed of the situation with discretionary freedom pass. This was done largely by contacts from mental health advocates and attendance at various community network partnership meetings.

 

 

Many thanks

 

Raquel Dixon

Customer and Community Relations

Lambeth Adults and Community Services

3rd Floor Phoenix House

10 Wandsworth Road

London SW8 2LL

 

Tel:        020 7926 4701

Mobile:  07506687143

Fax:       020 7926 5159

E-mail:  xxxxxxxxxxxxxxxxxxxxxx@xxxxxxx.xxx.xx

Website : www.lambeth.gov.uk

 

Making a difference