Highways Agency Traffic Officer Service
Traffic Grade 
Job Title 
Number of Staff 
Pay Scale 
TM1A 
Control Centre Operator 
314 
£17,363 - Â£18,931 
TM1B 
Traffic Officer 
1016 
£18,440 - Â£21,438 
TM2 
Traffic Officer Supervisor 
245 
£25,246 - Â£27,869 
TM3 
Traffic Operations Manager 
55 
£38,936 - Â£47,625 
All Traffic Officer Service roles have an additional shift allowance, the double
day shift which excludes nights attracts a 12.5% shift allowance and the 24/7
shift which includes nights and attracts a shift allowance of 20%.

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