This is an HTML version of an attachment to the Freedom of Information request 'Mode of Investigation Determination'.
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Independent Police Complaints Commission 
Operational Advice Note 
 
 
 
 
In 2005 the Independent Police Complaints Commission (IPCC) issued 
Statutory Guidance entitled “Making the new police complaints system work 
better” 
(the Statutory Guidance). It also issued a protocol dealing with the 
operational response of the IPCC and that document is now replaced by this 
Operational advice note and associated papers.  
 
This operational advice note reflects the development of ECHR case law and 
the outcome of recent Judicial Reviews in English Courts regarding the 
implications of Article 2 along with the requirement for the Independent  
investigation of those cases where Article 2 may be engaged. It also reflects 
the provisions of Chapter 7of the new ACPO Manual of Guidance on the 
Management, Command and Deployment of Armed Officers1. It is important 
that the amendments to the firearms manual regarding post incident 
management and conferring should be applied more widely to other incidents 
where Article 2 may be engaged. 
 
The operational advice note has been agreed with the Association of Chief 
Police Officers (ACPO)2 and should be read in conjunction with the Statutory 
Guidance which it supplements and/or updates. The new Statutory Guidance 
will incorporate this model when it is issued in late 2009/early 2010.  
 
The advice note comes in the form of an Operational Model that will be 
applied to referrals made to the IPCC by the police service and other 
agencies. The Operational Model sets out the way in which the IPCC 
responds to such referrals and the expectations of delivery by the police and 
other agencies for whom the IPCC has responsibility. The model centres upon 
the out of hours referral process but is equally applicable to referrals in which 
Article 2 may be engaged, made during office hours. Where an incident being 
referred actually or potentially engages Article 2 a force is advised to make 
personal contact with the relevant IPCC office, in addition to the paper referral 
process, to provide the opportunity for an independent assessment to be 
undertaken by the IPCC at the earliest possible stage.  
 
 
                                                 
1 The new Manual of Guidance issued on the 13th July 2009  following the revision of Chapter 6 of the 
ACPO Manual of Guidance Police Use of Firearms – agreed at Chief Constables Council 23 October 
2008 
2 Agreed at the ACPO Complaints and Misconduct Working Group and ACPO Professional Standards 
Committee 
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Article 2 – Final version July 2009 
 

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The Human Rights Act 1998 and obligations imposed under Article 2 apply 
equally to police forces and others and to the IPCC. Where Article 2 is 
engaged, police forces and others have a duty to ensure that they conduct 
themselves in a manner that is consistent with the procedural obligations that 
the courts have held to exist.  These are –  
 
  The investigation must be independent of those involved  
  The investigation must be effective 
  The investigation must be reasonably prompt 
  There must be a sufficient element of public scrutiny 
  The next of kin must be involved to an appropriate extent 
 
So far as this note is concerned it is the first two obligations that are relevant 
and which must be observed by the police and the IPCC.  In those cases 
where Article 2 may be engaged the IPCC will deploy Investigators quickly 
and will generally decide to conduct an independent investigation. The police 
have an obligation to preserve evidence so that it is available for the IPCC to 
enable it to conduct an effective investigation. At the same time a force should 
not act in a manner that might compromise the independence of the 
investigation.  The courts have indicated that where there is a contravention of 
Article 2 that contravention cannot be rectified by later actions that are 
themselves compliant.  What this means in individual cases will depend on 
the circumstances of that case.  The IPCC will rely upon the police to provide 
such detail of the circumstances of the matter being referred as to enable it to 
issue appropriate directions in accordance with its powers under the 2002 Act.  
 
The following documentation is not exhaustive, it is a guide focussed 
principally upon those matters where the IPCC could be expected to have a 
level of oversight. However the principles are applicable to a wide range of 
referrals and should be read in that context.     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Independent Police Complaints Commission 
 
 
 
Content 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
Page No. 
 
 
1. 
Operational 
Model 
      4 

13 
 
 
 
 
 
 
 
2. 
Appendix `A` - The power to Direct the use of police   
14 - 16 
   resources 
 
3. 
Appendix `B` - Providing Direction regarding not  
 
17 - 19 
   conferring 
 
4. 
Appendix `C` - Advice note issued 31 October 2008   
20 – 24 
   regarding conferring 
 
5. 
Appendix `D` - Chapter 7 of the ACPO Manual   
 
25 - 43 
 
 
 
   of Guidance on the Management,  
 
 
 
   Command and Deployment of Armed  
 
 
 
   Officers 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Article 2 – Final version July 2009 


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Independent Police Complaints Commission 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
______________________________________________________________ 
 
Article 2  
Operational Model3 
______________________________________________________________ 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 1 – Managing the initial contact and attendance 
                                                 
3 The content of the operational model is not exhaustive and is meant to address the key elements of 
IPCC / Police response 
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Initial Contact 
POLICE / OTHER AGENCY 
IPCC 
Provides notification to IPCC – this 
Receipt of first contact 
should take place at the earliest 
 
possible time. In the case where 
The relevant Senior IPCC 
Article 2 is or may be engaged this 
representative will make an initial 
should be as soon as possible and 
assessment and determine whether 
not more than 2 hours from the time 
or not IPCC attendance is required. 
of the incident being referred. 
Even at this early stage it may be 
 
possible to determine the MoI - ie. a 
Notification to ACPO if required 
death in custody or a fatal use of 
 
force – but such a decision will not be 
Set up Incident handling 
made in the absence of sufficient 
arrangements – if this is potentially an  information. 
Article 2 case consultation with the 
 
IPCC must take place regarding this. 
There will be early discussion about 
 
action being taken and future 
Call out additional staff such as 
intentions whether or not IPCC 
SOCO, PIM, PSD to assist with the 
deployment is to take place. 
initial priority actions (without undue 
 
impact on Article 2). Forces should 
If deployment is to occur directions 
ensure that their processes allow for 
will be given over the phone initially 
early notification to the IPCC to be 
by the relevant Senior IPCC 
triggered. 
representative and then by the SI/DSI 
 
attending the scene/RVP5 
Forces must have regard to the 
 
legislation relating to the 
The senior IPCC representative will 
requirement to refer death or 
contact the relevant on call SI/DSI 
serious injury whether or not a 
whose responsibility it will be to make 
complaint has been made and must  contact with the force and assume 
state to the IPCC the basis of the 
operational responsibility for the IPCC 
referral, i.e. complaint, conduct matter  response. 
or DSI matter. 
 
 
SI/DSI will deploy investigators to the 
The early notification to the IPCC will 
scene with specific instructions 
provide the opportunity for the police 
provided by them. Once investigators 
and the IPCC to determine 
have been deployed the SI/DSI will 
expectations and establish ground 
make their way to the scene.  
rules to address what should be done  The relevant senior IPCC 
prior to the attendance of the IPCC4. 
representative will provide a strategic 
 
overview of the referral and support 
 
the SI/DSI by dealing with matters 
 
involving Communications, Legal 
 
Services and Commissioner related 
                                                 
4 This will be the case if Article 2 is engaged which should result in scene attendance by the IPCC 
5 A script is provided as an appendix outlining the basis in law that requirements can be made of the 
police service in terms of use of their resources 
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matters where it is appropriate and 
 
necessary to do so. 
 
 
 
In referrals involving fatal use of force 
 
and deaths in custody the SI can 
 
make the MoI decision but should 
 
discuss this with the relevant Director 
 
or the on call IPCC representative. 
 
 
 
Early declaration of an independent 
 
investigation where required 
 
 
 
 IPCC needs to mobilise on call 
 
resources whilst being cognisant of 
 
travel times and resilience matters. 
 
Arrangements for upwards briefing 
 
and MOI confirmation, having regard 
 
to the Commissioner’s role as the 
Police to ensure that any material 
public face of the organisation (media 
recovered by them is appropriately 
preparation and Gold Group). The 
safeguarded until the arrival of IPCC 
relevant senior IPCC representative 
investigators. 
will coordinate this. 
 
 
 
Initial advice regarding CCTV, if 
 
already seized the material is to 
 
remain sealed pending the arrival of 
 
the IPCC staff and will not be 
 
viewed by officers involved in the 
 
incident/ complaint prior to 
 
discussion with the IPCC 
 
 
 
If the referral relates to a firearms 
 
incident it will be necessary to 
 
consider the judgement arising from 
 
recent Judicial Reviews6 regarding 
 
officers conferring prior to the 
Police to manage the implication of 
provision of a first account. It will also 
Chapter 7 of the ACPO Manual of 
be necessary to consider the wording 
Guidance on the Management, 
of Chapter 7 of the ACPO Manual of 
Command and Deployment of Armed 
Guidance on the Management, 
officers and record action taken by 
Command and Deployment of Armed 
them as this will be required by IPCC 
Officers and the IPCC Advice Note 
staff. 
issued following the amendment to 
Chapter 6 of the previous Manual of 
Guidance Police Use of Firearms. 
                                                                                                                                            
6 R (Applications of Charlotte Saunders and Corrina Tucker) –v- The Independent Police Complaints 
Commission 
7 A script has been prepared as an appendix providing a guide for the words to be used when speaking 
to the police contact person in relation to this. 
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There will an expectation that the 
police will comply with the ACPO 
Guidance but if it is necessary to 
issue a Direction to the police to 
comply with the provisions of Chapter 
7 regarding the issue of conferring, 
advice is provided in the IPCC advice 
note regarding that and such 
Directions must be properly recorded. 
Additionally the reporting senior 
police officer will be advised that if our 
direction is not facilitated there will be 
a need to provide a written 
explanation as to why. It is important 
to note that this principle may also 
relate to other referrals outside of the 
use of firearms where death and 
serious injury is an issue but such 
referrals must be considered on a 
case by case basis. Some forces 
have already moved to a position 
where the PIM principles in firearms 
incidents are being more widely 
applied to other matters. It should be 
emphasised that this course of 
action is to obtain best evidence, 
to preserve the principles of 
accountability and independence 
and should not be seen as 
attributing guilt at an early stage.7 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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The Scene/RVP 
POLICE / OTHER AGENCY 
IPCC 
Initial scene attendance and 
Provide direction regarding scene(s) 
preservation – early discussions 
identification, examination and 
between the police and the IPCC will 
preservation 
influence the way in which the police 
 
manage the respective scenes. 
Take responsibility for direction and 
 
control where it is appropriate to do 
Activation of PIP where appropriate 
so and prioritise work which will be 
 
undertaken only by IPCC staff.  
 
 
 
Review the work that has been 
 
undertaken by the police. 
 
 
 
Where appropriate commence Policy 
 
File and set strategies for family 
 
liaison, media handling, priority 
 
actions, forensic work etc 
 
 
Initial scene management and seizing  Deploy resources to priority actions, 
of relevant materials where there is 
in consultation with the police as 
any risk of these being lost to the 
needed to ensure an effective 
enquiry through delay. 
investigation 
 
 
Provide SOCO, PIM and PSD single 
Oversee the management and 
point of contact as a minimum, 
handling of the exhibits –  
whether local or outside force 
Consider the requirement for the 
 
attendance of an independent 
Provide exhibits handler’s for each 
forensic advisor8 
scene as required, including the 
 
mortuary 
Set SOCO/FSS strategy for the 
 
scene(s) 
Contact Coroner’s Officer in the event   
of a death 
Determine best option for exhibits 
 
management and 
 
retention/submission (having regard 
Liaise with the IPCC regarding any 
to proportionality/cost) 
proposed press statement 
 
 
Negotiate accommodation where 
Maintain effective communications 
required for the team 
with the IPCC staff and consult at 
 
each stage. 
Ensure effective media management 
 
 
Other specialist resources as required  Consider use of HOLMES or other 
to work under the direction and 
arrangements for data 
                                                 
8 Work ongoing with the FSS to determine what they can provide – this may be a Forensic Specialist 
Advisor 
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control of the IPCC. 
storage/retrieval. 
 
 
Commence community assessment 
Liaise with the relevant Director and 
ahead of Gold Group, calling in 
Commissioner to establish IPCC 
members of reference group where 
resource requirement and budget if 
appropriate 
appropriate at this early stage. 
 
 
 
Define preliminary TORs 
 
 
 
Where it is necessary to use police 
 
resources this should be done in a 
 
way that maintains independence. 
 
Therefore, rather than just 
 
overseeing their actions the 
 
oversight should be done in such a 
 
way that is able to demonstrate 
 
influence and direction and control 
 
of what is being done. 
 
 
 
Determine action regarding the 
 
principle officers 
 
 
 
Consider early meeting with police to 
 
explain the IPCC’s role 
 
 
 
Consider the requirement to serve 
 
Regulation 14A notices and 
 
associated support staff notifications 
 
 
 
Make contact with PIM 
 
Identify witnesses and their status 
 
 
 
Devise a witness appeal/appeal 
 
strategy, linked to press and media 
 
 
 
Provide adequate arrangements for 
 
staff welfare and for resilience 
 
purposes, including rest periods, 
 
accommodation and support by other 
 
IPCC investigators. 
 
 
Carry out witness interviews with 
Carry out Significant and Key witness 
those witnesses who are not 
interviews 
classified as either Significant or Key 
 
– those who do not have any direct 
 
evidence relating to the matter 
 
subject of referral -  as required by 
 
the IPCC. If it becomes apparent that 
 
the witness knows more than was 
 
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initially thought, this must be drawn to   
the attention of the IPCC before 
 
proceeding further. Details of 
 
witnesses should be obtained and 
 
further action in respect of those will 
 
be determined by their status. 
 
 
 
 
 
 
 
Carry out secondary H2H enquiries 
Identify the extent to which H2 H 
following the determination of sites by  needs to be carried out and IPCC.  
the IPCC. 
 
Within the parameters identified 
determine primary and secondary 
sites. IPCC to carry out primary H2H. 
If witnesses within the secondary 
area clearly have significant evidence 
to give discussion should take place 
with the IPCC before the police 
proceed to secure that evidence.  The 
presumption will be that the IPCC will 
deal with any witness who may have 
significant evidence. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Post Scene 
POLICE / OTHER AGENCY 
IPCC 
Set up Gold Group with effective 
Determine the IPCC role in Gold Group 
arrangements to ensure liaison with  and community related matters 
and support for the IPCC 
 
investigation. 
 
 
 
Community issues, including the 
 
IPCC as appropriate to address 
 
local tensions 
 
 
 
Exhibits to be handled in 
Oversee the management and handling 
accordance with the IPCC 
of the exhibits – consider the 
directions, structured handover of 
engagement of a Forensic Advisor. 
all material to take place if the 
Exhibits to be handled in accordance 
agreed MoI requires this. 
with the IPCC Exhibit Policy with the 
 
security of all exhibits being a primary 
Any initial family engagement to be 
issue. 
discussed with IPCC with a view to 
 
identifying an exit strategy if 
 
necessary 
Identify FLM to deal with family issues 
 
 
 
 
Attendance at PM in a death case. 
 
Procure any relevant specialist advice 
 
Ensure formal handover of any material 
 
Conduct and investigation having 
regard to proportionality and timeliness, 
gathering all relevant evidence from 
any source. 
 
Media handling 
 
Interview suspected officers/staff 
 
Liaise with CPS (following discussion 
with Legal Services)/ HM Coroner 
 
 
 
 
 
 
 

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Table 2 – Managing the handover and the start of the investigation 
 
Investigation 
POLICE / OTHER AGENCY 
IPCC 
Handover of all relevant material to 
Ensure early structured handover 
the IPCC 
 
 
Develop MoU`s to deal with the 
Facilitate arrangements for IPCC to 
relationship between IPCC 
see staff 
investigation and any parallel police 
 
investigation. 
Provide the requisite level of 
 
cooperation throughout an 
 
Independent investigation. 
 
 
Early engagement of police staff 
If the investigation is managed by the 
associations and relevant unions 
IPCC carry out the investigation in a 
 
timely manner and submit report 
Consider an early findings report and 
within the required time frame. 
review the MoI at keys stages 
 
 
Be prepared to deal with the 
If appropriate to redetermine, arrange 
redetermination of an investigation 
hand over to the police 
that may result in the investigation 
 
being handed back to the police. 
Consider the release of an interim 
report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Post Investigation 
POLICE / OTHER AGENCY 
IPCC 
Implementation of recommendations 
Prepare an early interim report 
and learning 
 
Preparation and submission of report 
 
Recommendations / Learning 
 
Involvement in criminal / misconduct 
process 
 
HMC – Inquest 
 
Family 
 
 
 
 
Consultation history:- 
 
 
 Senior Investigators 
 Regional Directors 
 Management Board 
 Commission 
 Legal workshop 
  Director of Legal Services 
  Copy to Steve Oakley re Operations Manual – 5 November 2008 
  DCC John Feavyour – ACPO Complaints and Misconduct 
  ACPO Complaints and Misconduct Committee 
  ACPO Professional Standards Committee 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Article 2 
Operational Model 
Appendix `A` 
 
The power to direct the use of police resources 
 
The purpose of this Appendix is to provide information regarding referrals 
where Article 2 may be engaged although it is important to note that the 
principles are equally as applicable in other referrals where it is necessary to 
ensure that an independent perspective is secured. In most cases the 
cooperation of the police service will be obtained without difficulty although 
there may be cases where it will be necessary to direct action to be taken and 
indeed provide direction that certain action should not be taken. 
 
Whether or not cooperation is forthcoming the following information will assist 
the relevant Director, Senior investigator (SI) or Deputy Senior Investigator 
(DSI) and inform their discussions with police senior officers. 
 
At the time of referral where it appears that Article 2 of Human Rights, ECHR 
is engaged the SI / DSI should be mindful of the following:- 
 
  Convention of Human Rights (‘ECHR’) appears to be engaged. 
  That pursuant to paragraph 15 of Schedule 3 to the Police Reform 
Act 2002 (‘the 2002 Act’) the IPCC has determined that the matter 
will be subject to an independent investigation to be conducted by 
an IPCC investigator to be appointed under paragraph 19 of 
Schedule 3 to the 2002 Act. 
  Where it is appropriate the force can be reminded that it is public 
authority for the purposes of the Human Rights Act 1998 (‘the 1998 
Act’) under a duty under section 6(1) of the Human Rights Act 1998 
not to act incompatibly with a person’s Convention rights.   
  Under the Police Reform Act 2002 as read with the 1998 Act, the 
force is obliged to ensure that the preservation and collection of 
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evidence by its officers is undertaken in a manner that complies 
with Convention rights.  
 
Upon receipt of a referral it may be necessary to require police resources to 
carry out tasks that the IPCC feel appropriate. The SI / DSI will confer with the 
appointed police senior officer at the time of initial contact and deployment 
where it has been necessary to deploy. During those early discussions it may 
be necessary to secure the use of police resources to carry out tasks required 
by IPCC staff. It is hoped and expected that this can be secured by 
cooperation and mutual agreement. 
In circumstances where such cooperation is not forthcoming the IPCC have 
the power to direct the police to take action and the police have a legislative 
responsibility to comply. The legislation providing that authority and 
requirement is outlined below;- 
 
In matters of complaint 
  Paragraph 1(1) of Schedule 3 to the 2002 Act imposes on a chief 
officer of the force a duty to ensure that all such steps as are 
appropriate for the purposes of the complaint for obtaining and 
preserving evidence relating to the conduct complained about. 
  Paragraph 1(6) of Schedule 3 to the 2002 Act the IPCC has the power 
to direct the force to take specific steps for obtaining and preserving 
evidence relating to any conduct that is the subject of the complaint.   
 
In matters of conduct 
  Paragraph 12(1) of Schedule 3 to the 2002 Act imposes on a chief 
officer of the force a duty to ensure that all such steps as are 
appropriate for the purposes of the conduct matter for obtaining and 
preserving evidence relating to the conduct complained about. 
  Paragraph 12(6) of Schedule 3 to the 2002 Act states that the IPCC 
has the power to direct the force to take specific steps for obtaining and 
preserving evidence relating to any conduct matter.   
 
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In DSI matters 
 Paragraph 14B(1)9 of Schedule 3 to the 2002 imposes on a chief 
officer of the force a duty to ensure that all such steps as are 
appropriate for the purposes of the DSI matter for obtaining and 
preserving evidence relating to the DSI matter.  
  Paragraph 14B(6) of Schedule 3 to the 2002 Act states that the IPCC 
has the power to direct the force to take specific steps for obtaining and 
preserving evidence relating to the DSI matter.   
 
 
These notes are not exhaustive and are produced to assist IPCC staff, they 
are not meant to infer that the police will resist IPCC involvement as this is not 
the case. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                 
9 As inserted by paragraph 12 of Schedule 12 to the Serious Organised Crime and Police Act 2005 
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Article 2 
Operational Model 
Appendix `B` 
 
Providing the direction that officers should not confer prior to recording 
their first account 
 
The issue surrounding officers being allowed to confer following an incident 
and in particular a firearms incident, has been a contentious one. However the 
recent Saunders judgement and Chapter 7 of the ACPO Manual of Guidance 
on the Management, Command and Deployment of Armed Officers have 
provided some clarity. Nevertheless the management of this will still require 
careful handling and directions provided to the police service should reflect 
our independence and responsibility to ensure accountability but also 
acknowledge the significance of this change and consider the welfare of 
principle officers. 
Again cooperation will hopefully be secured by mutual agreement as the 
original amendment to Chapter 6 of the previous Manual of Guidance Police 
Use of Firearms regarding the issue of conferring, now reflected in the new 
ACPO Manual of Guidance on the Management, Command and Deployment 
of Armed Officers has been circulated throughout the police service. However 
there may be cases where confusion still exists and we need to be aware of 
this. The information outlined below will aid understanding and provide the 
necessary information to enable direction to be given should that cooperation 
not be forthcoming. How that direction should be given will be a matter for the 
individual but it must be clear and appropriately recorded. 
 
An Operational Advice note has already been issued to staff in relation 
to the original amendment to Chapter 6 of the previous manual in 
relation to conferring and this is attached at Appendix `C` to this 
document. It is important to note that the new manual replaces this. 
 
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The decision of the Administrative Court in the case of R (On the Applications 
of Saunders and Tucker) v the IPCC (2008) EWHC 2372 (Admin) indicated 
that the force, as a public authority, may not be acting in a manner compliant 
with Article 2 of the ECHR if it permits the principal officers to confer before 
individually making their initial note of the matter. The court said, “if the 
circumstances of either of these cases were in due course to be considered 
by the Court it might very well find that a breach of art.2 had occurred …It 
seems to me necessarily to follow from the decision in Ramsahai that the 
Court would be very chary of a general practice under which officers who are 
key witnesses in an art 2 investigation are expressly permitted to collaborate 
in the production of their statements”   
 
Following the judgement ACPO considered the impact of this upon Chapter 6 
of the ACPO Manual of Guidance for the Police Use of Firearms and an 
amendment in relation to the issue of conferring was made. This has also 
been reflected in Chapter 7 of the new ACPO Manual of Guidance on the 
Management, Command and Deployment of Armed Officers. Paragraph 7.94 
and 7.95 of Chapter 7 now states :- 
 
7.94   As a matter of general practice officers should not confer with others  
 

before making their accounts (whether initial or subsequent accounts). 
 
The important issue is to individually record what their honestly held 
 
belief of the situation was at the time force was used.  There should 
 
therefore be no need for an officer to confer with others about what was 
 
in their mind at the time force was used. If, however, in a particular 
 
case a need to confer on other issues does arise then, in order to 
 
ensure transparency and maintain public confidence, where some 
 
discussion has taken place, officers must document the fact that 
 
conferring has taken place, highlighting: 
•  Time, date and place where conferring took place. 
•  The issues discussed  
•  With whom  
•  The reasons for such discussion 
 
7.95  There is a positive obligation on officers involved to ensure that all 
 

activity relating to the recording of accounts is transparent and capable 
 
of withstanding scrutiny. 
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Our directions in the initial stages of a referral involving the police use of 
firearms should therefore reflect the provisions of Chapter 7. It should be 
made clear to the reporting officer that it is our expectation that Chapter 7 will 
be complied with and we should ascertain whether or not that is the case. If 
that is not the case the Senior Officer making the referral and / or the Senior 
officer present at the Post Incident Management Procedure should be 
Directed to ensure compliance. If the police do not comply they should be 
asked to record the reasons for that and provide that record to the senior 
IPCC member of staff attending the scene. They should be informed that 
failure to comply may result in subsequent criticism and be a potential breach 
of Article 2. It will also be appropriate to be clear that this is for the purposes 
of obtaining best evidence and demonstrating independence and 
accountability and is not an assumption of guilt. 
When speaking to the police IPCC staff should consider using the following in 
your discussions if it is necessary to do so:- 
 
In accordance with paragraph 1(6), or 12(6), or 14B(6) of Schedule 3 to the 
Police Reform Act 2002 to direct the police to ensure that the provisions of the 
amended Chapter 6 are complied with. The Direction should be given to the 
Chief Officer – the senior officer reporting the referral and / or the senior 
officer present at the Post Incident Management suite. The Direction will be 
given by the on call IPCC senior representative if the referral is made out of 
hours and / or the senior IPCC member of staff deployed to the Post Incident 
Management suite. 
 
 
 
 
 
 
 
 
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Article 2 
Operational Model 
Appendix `C ` 
 
Advice note to Regional Directors, Senior investigators and Deputy 
Senior investigators 
11 November 200810 
______________________________________________________________ 
 
Referrals involving the police use of firearms 
 
 

The purpose of this note is to advise Directors, Senior investigators and 
Deputy Senior Investigators of the developments arising from the Saunders11 
judgement regarding conferring and the response to that by ACPO in relation 
to the wording of Chapter 7 of the new ACPO Manual of Guidance on the 
Management, Command and Deployment of Armed Officers12. This advice 
note will assist us in providing a clear and consistent response to the police 
service when a referral involving the police use of a firearm is made to the 
IPCC. 
 
The judgement in Saunders indicated that Principal Officers being allowed to 
confer prior to a first account being provided may be in breach of the 
requirements of Article 2, ECHR. An Operational Model has been developed 
internally to outline our response to Article 2 and 3 type referrals and that 
document reflects this latest judgement.  
Following the judgement in Saunders ACPO have considered the implications 
of that upon Chapter 6 of the ACPO Manual of Guidance Police use of 
Firearms current at that time. Those considerations resulted in an amendment 
to Chapter 6 and are reflected in Chapter 7 of the new manual. The position 
outlined in paragraphs 7.94 and 7.95 of Chapter 7 is as follows:- 
 
As a matter of general practice officers should not confer with others before 
making their accounts (whether initial or subsequent accounts). The important 
issue is to individually record what their honestly held  belief  of  the  situation 
was at the time force was used.  There should  therefore be no need for an 
officer to confer with others about what was in their mind at the time force was 
used. If, however, in a particular case a need to confer on other issues does 
used arise, then, in order to ensure transparency and maintain public 
confidence, where some   discussion  has taken place, officers must 
document the fact this has  taken place, highlighting: 

                                                 
10 Please see Important Note at the foot of this particular document 
11 R (Applications of Charlotte Saunders and Corrina Tucker) –v- The Independent Police Complaints 
Commission 
 
12 Issued 13 July 2009 
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Time, date and place where conferring took place; 
The issues discussed; 
With whom; 
The reasons for such discussion.13 
There is a positive obligation on officers involved to ensure that all    
  activity relating to the recording of accounts is  transparent and  
 
 capable 
of 
withstanding scrutiny14. 
 
Paragraph 7.88 and 7.89 of  Chapter 7 relates to the preservation and 
securing of evidence and states the following:- 
 
The responsibility for securing evidence and taking appropriate action in an 
Article 2 investigation remains with the Police Service until such times as the 
independent investigative authority has taken over the investigation15. 

The responsibility of the police service being investigated is to facilitate that 
investigation through, for example:  

•  Identification and preservation of scenes and exhibits  
•  Identification of immediately available witnesses 
•  Securing of physical evidence  
•  The availability of experienced family or witness liaison officers16 
 
We should be mindful that this relates to securing and preserving evidence 
and not the conduct of investigation. 
Therefore upon receipt of a referral involving the police use of firearms the 
IPCC member of staff receiving the initial referral and/or attending the scene 
should: 
o  make clear to the police our expectation that the provisions of Chapter 
7 are being complied with and ascertain whether or not the force are 
doing so.  
o  If the police indicate that they do not intend to comply with the new 
guidance or are not sure what they will do,  make clear that we will 
issue a direction to a Chief Officer within para 14B of the Police 
Reform Act if they do not comply with the guidance.  
 
                                                 
13 Paragraph 7.94 Chapter 7 of the ACPO Manual of Guidance on the Management, Command and 
Deployment of Armed Officers 
14 Paragraph 7.95 Chapter 7 of the ACPO Manual of Guidance on the Management, Command and 
Deployment of Armed Officers 
15 Paragraph 7.88 Chapter 7 of the ACPO Manual of Guidance on the Management, Command and 
Deployment of Armed Officers 
16 Paragraph 7.89 Chapter 7 of the ACPO Manual of Guidance on the Management, Command and 
Deployment of Armed Officers 
 
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If a Direction is needed, it will be given by the on call IPCC senior 
representative - if the referral is out of hours - or by the Senior IPCC person 
attending the Post Incident Management process, depending on the 
circumstances of the case.  A Direction should be made to the force – the 
Senior Officer present - in accordance with the provisions of the Police 
Reform Act 2002 the details of which are outlined below:- 
 
In Death and Serious Injury (DSI) Matters 
 
 Paragraph 14B(1)17 of Schedule 3 to the 2002 imposes on a chief 
officer of the force a duty to ensure that all such steps as are 
appropriate for the purposes of the DSI matter for obtaining and 
preserving evidence relating to the DSI matter.  
  Paragraph 14B(6) of Schedule 3 to the 2002 Act states that the IPCC 
has the power to direct the force to take specific steps for obtaining and 
preserving evidence relating to the DSI matter.   
 
The Direction must be given to the Senior Officer present as 
representative of the Chief Officer. There is no power to enforce the 
Direction and no power to provide the Direction to the principal officers 
themselves (A form of words is provided for your use at the end of this 
document). 
 
All conversations relating to expectations or directions must be appropriately 
recorded.  
 
If the force are not complying with the provisions of Chapter 7 regarding the 
issue of conferring and do not comply with our Direction to do so the senior 
officer present will be asked to record the reason for that and provide the 
IPCC member of staff with a copy of that record. If the force indicate that they 
will not comply with the provisions of  Chapter 7 it should be pointed out that 
the consequences of that will expose the risk of challenge as to the 
compliance with Article 2, will be the subject of comment in the IPCC’s report 
and should create an expectation that officers will be questioned later as to 
why the Chapter 7 guidance was not complied with, for example at Inquest 
proceedings.  
 
Additional advice for staff 
 

  If the indications are that the guidance is not going to be complied with 
we should explain to officers that, in relation to the use of lethal force, 
they should record their honestly held belief why they used the force 
and we should make it clear that conferring is not necessary when 
recording their own belief. 
  We must be clear that we are not seeking for officers to be separated 
and we understand that they are entitled to legal advice 
                                                 
17 As inserted by paragraph 12 of Schedule 12 to the Serious Organised Crime and Police Act 2005 
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  Each case will have to be dealt with on its own merits, the underlying 
principle will be to ensure that our investigation is as effective as it 
possibly can be 
  If Investigators are confronted with an unwillingness to comply the 
relevant senior IPCC representative should be consulted 
 
 
It should be pointed out that the adoption of this procedure is to obtain 
best evidence, to preserve the principles of accountability and 
independence and should not be seen as attributing guilt at an early 
stage. We should be mindful that this change in position is new to the 
police service and in doing so we should have regard to the recent 
comments of Nick Hardwick referred to in the Saunders judgement an 
extract of which is reproduced below:- 
 
“… [we] recognise the uniquely difficult and dangerous job performed 
by firearms officers. The IPCC is clear that its investigators do not treat 
officers as suspects unless there is evidence that an offence has been 
committed. We recognise that firearms officers are lawfully carrying 
weapons and we do not treat them as suspects in a crime unless there 
is evidence to do so. However, when the state takes a life, we believe 
that there must be a rigorous investigation and the families and public 
are entitled to the fullest possible explanation of what occurred and 
why. This is the approach we have taken in all 14 fatal shootings we 
have investigated since 2004…”18 
 
If it is necessary to provide a Direction to the Chief Officer the following is a 
suggested form of words 
 
“You do not appear to have complied with the provisions of Chapter 6 of the 
ACPO Manual of Guidance Police Use of Firearms and have indicated that it 
is not your intention not to do so. I am therefore Directing you, in accordance 
with Paragraph 14B(6) of Schedule 3 to the Police Reform Act 2002, to 
comply with the guidance and issue an instruction to the principle officers in 
relation to conferring. I must point out to you that, in accordance with 
Paragraph 14B(1) of Schedule 3 to the Police Reform Act 2002, you have a 
duty to ensure that all such steps as are appropriate for the purposes of 
obtaining and preserving evidence relating to this matter should be taken. If 
you do not comply with the provisions of Chapter 6 you should record your 
reasons for not doing so along with the reasons for that and provide me with a 
written record of that decision and rationale.” 
 
IMPORTANT NOTE TO READER 
This advice note was initially circulated to staff on the 11 November 2008 and  
referred to amendments made to Chapter 6 of the Manual of Guidance Police 
Use of Firearms that was in place at that time. This manual has now been 
                                                 
18 Extract from press statement by the chair of the IPCC Nick Hardwick in response to MPA report on 
the shooting of Mr. de Menezes - July 2008 
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replaced by the ACPO Manual of Guidance on the Management, 
Command and Deployment of Armed Officers in which references to 
post incident procedures are referred to in Chapter 7. In view of this the 
advice note has been amended to reflect the changes and replaces the 
previous circulation.
  
A copy of Chapter 7 is attached for the purposes of clarity and completion. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Chapter 7 
POST DEPLOYMENT 

 
This chapter describes the post deployment process which applies to situations 
where AFOs have been deployed, including issues associated with debriefing and 
organisational learning. Where police officers have discharged weapons, or 
persons have been killed or injured, the welfare and legal issues, including the 
provision of accounts by officers, are outlined. The responsibilities of the key roles 
involved in the post deployment process are explained. 
 
 
CONTENTS 
 
Introduction................................................................................................ 83 
 Debriefing ........................................................................................... 83 
Post Incident Procedures ............................................................................ 84 
 
Criteria for a Post Incident Investigation .................................................. 84 
 Initial 
Action........................................................................................ 85 
 Post 
Incident Roles............................................................................... 85 
 Immediate 
Post 
Incident 
Command Considerations ................................... 86 
 Management 
at the Scene ..................................................................... 87 
 
Situational or Safety Critical Information ................................................. 89 
Post Incident Management.......................................................................... 89 
 Principal 
Officers .................................................................................. 89 
 
The Role of the Post Incident Manager .................................................... 89 
 Anonymity 
of Officers ........................................................................... 90 
 Weapons 
and 
Exhibits........................................................................... 90 
Welfare Considerations ............................................................................... 91 
 Medical 
Examination ............................................................................. 92 
Article 2 ECHR and the Duty to Investigate ................................................. 92 
 Independent 
Investigations ................................................................... 94 
Providing Accounts ..................................................................................... 95 
Security and Welfare of Officers .................................................................. 96 
 Officers’ 
Families and Homes ................................................................. 96 
 
Family Liaison Officer............................................................................ 96 
 Defusing ............................................................................................. 96 
 Additional Support................................................................................ 96 
 
Special Leave or Suspension from Duty ................................................... 97 
 AFOs’ 
Authorisation .............................................................................. 97 
 Media 
Releases .................................................................................... 97 
 Progress 
of 
the Enquiry ......................................................................... 98 
 Documentation 
and Disclosure ............................................................... 98 
Post Incident Responsibilities ..................................................................... 98 
 Operational 
Firearms Commander........................................................... 98 
 Tactical 
Firearms Commander ................................................................ 99 
 Strategic 
Firearms Commander .............................................................. 99 
 
ACPO Officer (or Delegated Senior Officer) .............................................. 99 
 Initial 
Investigating Officer .................................................................... 99 
 Post 
Incident Manager .......................................................................... 100 
 
 
 
 
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INTRODUCTION 
 
7.0 
This chapter outlines post deployment procedures in a broadly 
 
chronological manner. These procedures are designed to ensure that the 
          post deployment phase of  all armed deployments, irrespective of whether 
          weapons have been discharged, are conducted in a manner which: 
 
•  Ensures the integrity of the legal process in respect of police action, 
persons arrested or evidential material seized; 
•  Enables follow-up action related to any ongoing crime; 
•  Identifies any operational or safety critical issues in respect of 
procedures, training, weapons or equipment used; 
•  Ensures individual, team and organisational learning takes place and is 
addressed both locally and nationally as appropriate. 
 
 
7.1  The procedures are scalable, and forces should consider their 
 
proportionate application according to the circumstances. The 
 
procedures to be adopted will range from the documentation of  
          outcomes, through to structured operational debriefing. An auditable log of 
each armed deployment must be made and signed-off by an 
appropriate supervisor or commander in accordance with force policy. 
 
 
 
7.2 
The Conflict Management Model provides a structure which  
can be 
used to ensure that post deployment issues are   addressed and can assist 
as a structure for any debrief process. 
 
 
 
7.3 
The following should be considered following deployment of AFOs: 
 
•  The community impact of the deployment (see Community Impact 
Assessment (6.70 - 6.74)); 
•  Media management (see Media Releases (7.113 - 7.116)); 
•  The nature of any debrief to be undertaken; 
•  Consideration of an explanation or, where appropriate, an apology to 
persons affected by the operation. 
 
 
 
7.4 
The appropriateness and sequence of the above issues will depend on the 
           circumstances and whether the criteria for a Incident Investigation (7.10 
 - 7.13)). If a post incident investigation is to be undertaken, the 
 appropriateness of any of the above considerations should be discussed 
 and agreed with the relevant investigative authority. Issues which 
 become relevant when an investigation is to be conducted are set out  
 later in this chapter. 
 
DEBRIEFING 
 
7.5 
Once an armed deployment has been concluded, a full debrief should be 
considered to identify opportunities for operational and organisational 
learning. Large or protracted operations should include arrangements for 
a specific debriefing session  so that any aspect of the command structure, 
tactics or equipment used, which demonstrated good practice or caused 
 
a problem, can be identified and lessons learned. Debriefs should be 
documented. 
 
 
7.6 
Only in exceptional circumstances should debriefing take place  when the 
criteria for post incident investigation have been  met (see Criteria for 
Post Incident Investigation (7.10 -  7.13)), and this should only be with 
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the agreement of any investigative authority which is involved. For further 
information see Situational or Safety Critical Information (7.40 - 7.41).  
 
 
7.7  The ACPO Armed Policing Secretariat has a responsibility for 
 
disseminating good practice and lessons learned. Forces are 
 
encouraged to submit early reports to the Secretariat. Contact 
 
[email address] 
 
7.8 
There is a range of issues to address in a debriefing process, and not all 
          will be required in every situation. Each has a different but equally 
          important purpose. These are: 
 
•  Operational and tactical; 
•  Organisational; 
•  Evidential. 
 
  
 
Prior to officers finishing duty, the senior supervisory officer should also 
                          consider if there are any outstanding issues which need to be 
                          addressed. See also Defusing (7.105). 
POST INCIDENT PROCEDURES 
 
7.9 
The term post incident is used to describe situations in which shots have 
                          been discharged by the police, or an investigation into police action is to 
                   
be conducted. As with post deployment procedures, these procedures are 
scalable. For example, the full procedure may not need to take place every 
time and will depend on the significance and consequences of the event. 
CRITERIA FOR A POST INCIDENT INVESTIGATION 
 
 
7.10  Post incident investigations will be commenced in all situations where 
there has been a discharge of a weapon by police (including those 
involving a conventional firearm or less lethal weapon), whether 
intentional or unintentional which   has, or may have: 
 
•  Resulted in death or serious injury; 
•  Revealed failings in command; 
•  Caused danger to officers or the public. 
 
 
7.11  Cases which result in death or serious injury will be subject to   mandatory 
referral to the Independent Police Complaints Commission, or other 
independent investigative authority. Cases which have revealed failings in 
command, or have caused danger to the public, or where it is in the public 
 
interest should be referred to the independent investigative authority, as a 
voluntary referral. If the above criteria are not   met, the force should  
consider the proportionate application of   these procedures, where 
appropriate.  
 
 
7.12  Where firearms and less lethal weapons have been discharged   by police 
officers, it is in the interests of the public, the Police Service and everyone 
involved in the incident, that subsequent procedures should be open and 
transparent, and that the integrity of all action can be demonstrated. The 
post incident process will involve an investigation which may be 
 
conducted by the force professional standards department or an 
independent investigative authority, such as the   Independent Police 
Complaints Commission, Police Ombudsman for Northern Ireland, and in  
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Scotland under arrangements set out by the Procurator Fiscal.  
Investigations may also be undertaken by the Heath and Safety Executive.  
 
 7.13 
The 
Code of Practice requires chief officers to ensure that operating 
protocols exist within their forces that define the  action to be taken 
throughout the various stages of an investigation. For further information 
on investigations, see Article 2 ECHR and the Duty to Investigate (7.72 – 
7.82) and Independent Investigations (7.83 - 7.90). 
INITIAL  ACTION 
7.14  Where weapons have been discharged or a person has been shot or 
seriously injured during an armed deployment, the force control room or 
Tactical Firearms Commander (where appointed) must be immediately 
informed. Arrangements should also be made to ensure that the Strategic 
Firearms Commander and appropriate ACPO officer on duty or on call is 
informed as soon as possible. 
7.15  The overall responsibility for post incident procedures should rest with an 
ACPO officer or senior officer (who has not been involved in the 
operational phase). This officer is responsible for initiating: 
•  The post incident investigation (including informing the independent 
investigative authority); 
•  Post incident management. 
7.16  The relevant independent investigative authority should be informed so 
that a decision can be made as to whether the incident meets the criteria 
for independent investigation. Where an independent investigation is to 
take place, the information given to the investigative authority should 
include the action being taken and arrangements made for them to 
commence a post incident investigation. 
7.17  In situations which do not require investigation by an independent 
investigative authority, the incident may be investigated by the 
professional standards department of the force concerned, in accordance 
with local procedures. The information provided in this chapter is relevant 
to any investigation, whether carried out by the force’s professional 
standards department or by the relevant independent investigative 
authority. 
POST INCIDENT ROLES 
7.18  There are a number of roles specific to the post incident process.  
These are: 
•  Post Incident Manager (PIM) see The Role of the Post Incident Manager 
(7.44 - 7.49); 
•  Initial Investigating Officer (IIO); 
•  Investigator from independent investigative authority or force 
professional standards department. 
7.19 The 
responsibilities 
of those involved in the post incident process are 
outlined in Post Incident Responsibilities (7.121 – 7.126) including the 
Strategic, Tactical and Operational Firearms Commanders. 
 
 
 
 
 
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IMMEDIATE POST INCIDENT COMMAND CONSIDERATIONS 
7.20  Following the discharge of a firearm, the Tactical Firearms Commander 
should initially establish what has taken place, including the 
extent of any casualties and take action, as appropriate, to ensure: 
•  Resources are adequately deployed to deal with the situation, including 
medical aid, welfare and operational and technical support; 
•  Continuity of command of any ongoing crime-in-action to arrest 
offenders; 
•  Integrity of process in relation to securing best evidence; 
•  Senior command and independent investigative authorities are notified 
of the event; 
•  The community impact is considered, and where appropriate, action is 
taken to address these issues. 
 
7.21  The Strategic Firearms Commander, on being notified of the incident, 
should make an assessment regarding continuity of command, and take 
action to ensure command resilience. This may involve consideration as to 
what command support is required. 
7.22  The Strategic Firearms Commander should also consider what strategic 
issues need to be addressed in respect of the: 
•  Incident; 
•  Community; 
•  Police force involved and any service-wide considerations. 
7.23  Until such time as the Tactical Firearms Commander is relieved of their 
responsibilities, or the incident is brought to a conclusion, the Tactical 
Firearms Command responsibilities  will include identifying and actioning 
the following issues:  
•  Is any person injured – and, if so, are they receiving appropriate 
medical attention? 
 
•  What action is being taken, or needs to be taken, to secure the scene? 
 
•  What additional resources are required? 
 
•  Is there an ongoing threat to life or operational imperative that 
requires continued action from armed officers at the location of the 
incident? 
 
•  To what extent have the original operational objectives been met? 
 
•  Are there any new or emerging threats or risks outstanding to any 
person?   
 
•  What control measures are in place in respect of these? 
 
•  Are there any critical operational safety issues identified that require 
immediate attention? 
 
•  Are any subjects at large?  What action is required to locate them? 
 
•  Have relevant scenes been identified?  What action is required to 
preserve scenes and evidence? 
 
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•  Has an appropriate Post Incident Procedure been implemented? 
 
•  Have arrangements been made to hand over to the IIO?   
 
•  Has the force professional standards department been notified?  
 
•  Has the Strategic Firearms Commander been briefed? 
7.24  Where there will be a time delay in the arrival of an investigator, a 
command decision should be made as to how and by whom the scene 
should be managed and investigatory issues commenced. Initial policing 
priorities pending the arrival of the independent investigative authority 
include: 
•  Management of the scene; 
•  Establishing what took place; 
•  Identification of witnesses; 
•  Identification of Principal Officers, see Principal Officers (7.42 – 7.43); 
•  Identification and securing of exhibits; 
•  Media management. 
The responsibilities in relation to the welfare of all staff   involved are 
addressed in Welfare Considerations (7.64 – 7.68). 
7.25  Consideration should be given to the appointment of an IIO by  the force 
in which the incident occurred. Where appropriate, this should be done in 
consultation with the independent  investigative authority (where 
involved). The role of the IIO should include all initial investigative issues 
pending the hand over to an appointed investigator from an independent 
investigative authority or other department.  
7.26  The interim arrangements should enable a managed transition   from the 
operational phase of the incident to the investigation. In this transitional 
phase, close liaison is essential between the Tactical Firearms 
Commander, the IIO and an officer appointed by the force to manage the 
post incident processes. See The Role of the Post Incident Manager (7.44 
– 7.49). 
MANAGEMENT AT THE SCENE 
7.27  When weapons have been discharged, officers should take all necessary 
action to ensure that threats are neutralised and  that the scene is safe. 
The fact that weapons have been discharged and details of any persons 
injured or killed should be reported to the control room and/or Tactical 
Firearms Commander as soon as practicable. Provision of medical aid is 
also a priority. Situational and safety critical information  should be relayed 
as soon as possible, see Situational or Safety Critical Information (7.40-
7.41). Officers should remain operationally active until stood down. 
7.28  Where possible, and without compromise to the security of officers and 
persons in the vicinity, action should be taken to  secure the scene.  
7.29  Securing firearms and ammunition carried by officers is an important part 
of the evidence gathering process.  
7.30  Weapons which have been fired should, as far as practicable, be 
maintained in the condition they were in immediately after being fired, 
pending forensic examination. Where any police   weapon has failed to fire, 
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was discharged unintentionally or is suspected of any malfunction it should 
be isolated for forensic examination. 
7.31  All firearms which have been discharged, operationally drawn or pointed 
during the operation should be identified, as this  will be relevant 
information in the post incident investigation. The IIO, in conjunction with 
the independent investigative authority, will determine which of these 
weapons need to be  treated as exhibits. 
7.32  An officer who is injured, traumatised or in a state of shock should have 
their weapon removed by the Operational  Firearms Commander, team 
leader or other suitably qualified officer. This should, preferably, be 
someone who has not been  directly involved in the discharge of firearms. 
This officer should ensure the weapon’s security. A dual emphasis on 
safety and evidential integrity should apply at all times. 
7.33  Where a subject has been shot and a weapon is still in their possession, it 
should be removed from them and secured. Any  other weapons found at 
a scene should remain where they are located, unless this compromises 
public safety or the security  of the exhibit. Wherever possible, weapons 
recovered at the scene should not be interfered with or made safe, unless 
there   is an operational or safety imperative. The position of recovered 
weapons should be noted and relayed to the person who is taking charge 
at the scene. Where, for operational or security reasons, it has been 
necessary to take any action in respect of a recovered weapon, details of 
the precise procedures followed should be recorded. For further 
information see Chapter 3 Weapons and Exhibits. 
7.34  The appointment of a scene manager should be a priority. The   scene 
manager will be responsible for securing evidence, deploying forensic 
experts and ensuring forensic recovery in accordance with the forensic 
strategy. 
7.35  As far as possible, the positions of officers at the scene of an incident 
where firearms have been discharged should be recorded. However, 
the deployment of AFOs will often involve  rapid movement of officers and 
may involve key actions being taken and weapons being discharged by 
officers from more than one position during an event which is developing 
in very fast time. In addition, officers may become involved in detaining a 
subject, action to search and secure any weapons found and/or in the 
provision of medial assistance.  In these circumstances precise and 
accurate recall of where officers were at each stage of the tactical 
deployment is often  not possible. 
7.36  Unless there is a safety critical reason, the police vehicles in which the 
Principal Officers attended the scene are not to be removed without the 
express authority of the Tactical Firearms Commander or the IIO.  
7.37  Where there is an operational imperative to remove a person, vehicle or 
equipment from the scene at an early stage, the  reason for this should be 
recorded along with their initial location, for the purpose of any future 
investigation. 
7.38  As soon as is practicable after the scene has been secured, AFOs involved 
in the incident should return to a police station or other suitable location 
where post incident procedures will take place. This will assist in securing 
the integrity of the scene, defuse any tensions at the scene and enable 
post incident issues, including those of evidence and welfare, to be 
attended to. 
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7.39  Officers who have been involved in an incident where shots have been 
discharged, or where death or serious injury has occurred, should not be 
isolated from one another, other than for situation specific reasons such as 
preventing forensic cross-contamination. 
SITUATIONAL OR SAFETY CRITICAL INFORMATION 
7.40  Where officers have discharged weapons, they are permitted, and may be 
required to relay situational and safety critical information to those 
involved in the ongoing management of the incident or operation. 
7.41  On their return to a police station or location where post incident 
procedures will take place, arrangements will be   made for the initial 
welfare and investigative issues to be addressed in a structured and 
sensitive manner. 
1.  POST INCIDENT MANAGEMENT 
PRINCIPAL OFFICERS 
7.42  Where a post incident investigation is taking place, the independent 
investigative authority will at an early stage wish  to identify Principal 
Officers who were directly related to the   decision to use force. As the 
investigation unfolds, others involved in the operation, whose actions or 
decisions were involved in informing or making critical decisions, may be 
regarded as Principal Officers. In the initial stages all actions taken by, and 
in respect of, Principal Officers in relation to securing evidence, discussion 
undertaken and notes made must be documented. 
7.43  Prior to officers providing accounts of what happened, the following issues 
should be addressed: 
•  Weapons and exhibits secured; 
•  Welfare, including medical and legal advice considerations, see Welfare 
Considerations (7.64 – 7.68). 
THE ROLE OF THE POST INCIDENT MANAGER 
7.44    Post Incident Managers (PIMs) facilitate, manage and ensure the integrity   
of the post incident procedure. Their role is not limited to police involved 
shootings and may include situations such as deaths in custody and 
serious injury traffic collisions involving police officers. Post Incident 
Managers often perform their role as part of a PIM team, under the 
direction of an overall PIM. 
 
7.45  A PIM will usually be nominated by the force to which the Principal Officers 
belong. This will apply to any policing incident or operation, including 
those which cross force boundaries. Appropriate support should be 
available from the force in which the incident occurs. Forces should 
consider the possibility of such occurrences and have appropriate joint 
operational force and regional protocols to deal with post incident 
procedures. 
7.46  An early decision should be made by the Post Incident Manager, in 
conjunction with the ACPO officer/delegated senior officer responsible for 
the post incident procedures, the Tactical Firearms Commander and the 
IIO, as to which officers will be considered Principal Officers; this will vary, 
depending on the  
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7.47  The PIM’s responsibilities will normally commence following the return of 
the Principal Officers to a police station or other area where the post 
incident procedures will take place. In some situations, for example, where 
officers are delayed at the scene it may be appropriate for the PIM to go to 
the scene.  
 
7.48  The PIM’s role is to facilitate the investigation, ensure integrity of process 
and that the Principal Officer’s needs are addressed in a manner which 
does not compromise the investigative process. This will include keeping 
Principal Officers informed of developments and providing appropriate 
explanations of procedure, as well as obtaining necessary practical 
assistance for them.  
 
7.49  The PIM will establish the basic facts of what happened. In the first 
instance the PIM should obtain this information from a source other than 
the Principal Officers.  If this information is only available from the 
Principal Officers, the PIM should remind them of the importance of legal 
advice before seeking the information.  The PIM will also ensure that the 
basic facts are passed to the investigator. For further information on the 
roles undertaken by the PIM or a member of the PIM team, see Post 
Incident Manager (7.126). 
ANONYMITY OF OFFICERS 
7.50  The PIM should, where necessary, consider approaching an ACPO officer or 
delegated senior officer regarding the need to protect the anonymity of 
Principal Officers. 
7.51  As with any witness or suspect, concerns for the safety of some Principal 
Officers and their families means their anonymity should be addressed at 
an early stage. 
7.52  Procedures should be in place to consider the anonymity of officers prior to 
deployment, if necessary, and subsequently should any shooting occur. It 
should be made clear to officers involved that the issue of anonymity may 
be the subject of judicial proceedings or challenges and may have to be 
reversed at a later stage.  
7.53  Suggested measures to preserve the anonymity of Principal Officers 
include: 
• 
Restricting access to systems and documents containing details of 
Principal Officers; 
• 
Using anonymous references (eg, Officer ‘A’) at an early stage (with 
a list of such references compiled for inclusion in documents); 
• 
Omitting officer details and identity from communications and 
circulations, including media releases; 
• 
Advising all officers of their responsibility to maintain confidentiality; 
• 
Advising independent investigative authority, Crown Prosecution 
Service and other agencies. 
 
7.54  The PIM will normally maintain a list of the names of officers involved in 
the incident, which should be protectively marked as appropriate. The PIM 
should ensure that action is taken to maintain the anonymity of Principal 
Officers until such a time as this is deemed to be unnecessary. The PIM 
should consult an ACPO officer or delegated senior officer regarding this 
issue. 
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WEAPONS AND EXHIBITS 
 
7.55  On return to the location where post incident procedures are taking place, 
weapons which have been discharged should be identified, as should all 
other weapons deployed in the immediate vicinity of the shooting. 
7.56 Where 
practicable, when weapons are unloaded and exhibited, 
consideration should be given to photographing or videoing the process. 
Where this is not practicable, a detailed documentary account of the 
weapon’s state and the procedure used for unloading should be completed. 
The handling and securing of weapons involved in the incident must be 
undertaken in a manner which maintains the forensic integrity of these 
exhibits. 
7.57  All firearms, ammunition, less lethal weapons and specialist munitions 
should be accounted for in a manner which ensures that safety, recording 
and accountability are properly addressed.  
7.58  Initial investigating officers will, in liaison with the independent 
investigative authority (where involved), consider which weapons are 
required to be secured as exhibits, and whether clothing should be secured 
or officers examined for forensic traces. It is good practice for this decision 
to be outlined to the officers in person.  
7.59  Officers’ weapons should be secured by a different person to the one 
securing the subject’s, to avoid any dangers of cross-contamination. Since 
AFOs will, invariably, have moved to another location, it is important that 
they do not have to await the conclusion of the scene examination before 
their firearms are taken for examination. 
7.60  Given that officers who train with firearms and visit locations at which 
weapons and munitions are used and stored, such exhibits may be of 
limited value. Many AFOs train wearing operational clothing, the evidential 
value of this clothing for examination is, therefore, likely to be limited. All 
officers involved in an incident will be required to assist with the forensic 
preservation of their weapons and equipment. 
7.61  The PIM or officer coordinating collection of weapon exhibits will ensure 
that the weapons are unloaded and handed over, in a controlled manner 
and by an appropriately trained officer, to the appointed exhibits officer at 
the post incident management suite or other appropriate location.  
7.62  Where a weapon is examined and found not to have been fired or is no 
longer required as evidence, arrangements should be made, in liaison with 
the independent investigative authority (where involved), for it to be 
returned to the relevant department as soon as practicable. 
7.63  If there is no dispute as to who fired shots, there may be no requirement 
for other measures to identify officers. Measures such as the securing of 
clothing or taking of swab samples to forensically identify those officers 
contaminated by firearms discharge residue will normally only be adopted 
in exceptional circumstances. When an investigating officer considers it 
necessary to obtain such additional forensic evidence from officers, the 
PIM will record the rationale and discuss it with the IIO.  If the IIO 
requires additional forensic evidence, the PIM will explain the rationale to 
the officers concerned and make a record in their policy log. If clothing is 
to be taken, suitable, alternative clothing must be provided. 
 
 
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2.  WELFARE CONSIDERATIONS 
7.64  The welfare needs of officers should be addressed throughout the post 
incident process.  
7.65  The welfare needs of officers will include, but should not be limited to: 
•  Immediate need for first aid and other medical assistance; 
•  Securing weapons and equipment; 
•  The provision of refreshments; 
•  Making phone calls to immediate family members or partners 
regarding officers’ wellbeing and possible retention on duty; 
•  Showering and appropriate change of clothes (provided there are no 
forensic matters to be addressed). 
7.66  Principal Officers should be supported by their supervisory officers and 
given the opportunity to consult representatives of their relevant staff 
association as soon as possible.  Every effort should be made to ensure 
that early professional legal advice is made available in appropriate cases. 
This is particularly important where officers have used force as they may 
be subject to an investigation which can include potential criminal 
offences.  
7.67  An incident involving the use of firearms by police officers which results in 
death or injury may affect those involved differently and it is not possible 
to say who may be affected and to what extent. However, those affected 
may include those at the scene, and those who were directing resources 
(including control room staff and those involved in making critical 
decisions). Officers who have not discharged weapons or suffered injury 
may also be traumatised.  
7.68  All officers involved in an incident where firearms have been discharged by 
police officers, whether or not they are the Principal Officers, should be 
able to receive support from the Occupational Health Unit or professional 
health advisor employed by the force concerned, if they wish. If possible 
this opportunity should be provided within seventy-two hours. 
MEDICAL EXAMINATION 
7.69  Officers who were in the immediate vicinity of the discharge of firearms or 
other munitions should be examined by a registered medical practitioner 
as a matter of course, subject to their consent, as they may have suffered 
an injury of which they are not aware. All officers should check for such 
injuries to themselves and their colleagues.  
7.70  Where a registered medical practitioner is called to examine an officer, 
they should be briefed about the background of the incident and the 
reasons for the examination. Any other information or personal 
circumstances which may be relevant to the examination should also be 
provided. 
7.71  The most appropriate supervising officer to brief the registered medical 
practitioner may be the PIM or a member of their team. The content of 
any outline of the incident given to the registered medical practitioner 
must be documented.  
 
 
 
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3.  ARTICLE 2 ECHR AND THE DUTY TO INVESTIGATE 
7.72  When the issues in respect of securing weapons, equipment and exhibits 
and the welfare issues have been addressed, Post Incident Managers 
should explain the nature and implications of an Article 2 ECHR 
investigation.  
7.73  Under European law there is a procedural requirement on the State to 
ensure that where a death occurs at the hands of the State an effective 
and independent investigation takes place (this includes any death caused 
by or brought about as a result of police action). 
7.74  Article 2 places a positive duty on the State to investigate following any death at 
the hands of the State. In order to satisfy Article 2 the investigation must be 
effective. The European Court of Human Rights (ECtHR) has held in Jordan v UK 
[2003] 37 EHRR 2, and Edwards v UK (2002) 35 EHRR 19, that it must be: 
 
• 
On the State's own initiative (e.g. not civil proceedings); 
• 
Independent, both institutionally and in practice; 
• 
Capable of leading to a determination of responsibility and the 
            punishment of those responsible; 
• 
Prompt; 
• 
Allow for sufficient public scrutiny to ensure accountability; 
• 
Allow the next of kin to participate. 
 
7.75    These principles were approved by the House of Lords in the case of ex 
  parte Amin (the Zahid Mubarek case) [2003] UKHL 51.  
 
7.76    The requirements under Article 2 ECHR are, therefore, relevant and can  
  extend to any situation in which death or serious injury occurs during an 
  incident or operation in which police are involved.  
 
7.77  The essential purpose of an Article 2 investigation is: 
 
•  To secure the effective implementation of laws safeguarding the 
right to life; and  
•  In those cases involving agents of the State, to ensure their 
accountability for deaths occurring under their responsibility. 
 
7.78  The investigation must be capable of leading to a determination of whether 
the force used was or was not justified in the circumstances, and to the 
identification and punishment of those responsible in appropriate cases. 
 
7.79  Reasonable steps must be taken to secure all relevant evidence, including 
witness testimony and forensic evidence. 
 
7.80  Any deficiency in the investigation which undermines its capability of 
establishing the circumstances of the case or the person responsible is 
liable to fall short of the required measure of effectiveness. 
 
7.81  The aim of an investigation into a police-related shooting is, therefore, 
twofold: 
 
•  To ensure that the applicable law is properly followed and 
implemented, ie, so that, where appropriate, effective criminal 
proceedings are brought; 
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•  To ensure police accountability, whether or not criminal proceedings 
are brought. 
7.82  Where a death does occur at the hand of the State, the burden is on the 
detaining authorities to provide a satisfactory and convincing explanation 
for the death (Anguelova v Bulgaria, Application No. 38361/97 Judgment 
of 13 June 2002). In the absence of such explanation, Article 2 may be 
breached. 
INDEPENDENT INVESTIGATIONS 
7.83  The scope of the investigation is likely to be wide ranging. It will not only 
include the circumstances of any injury to, or death of, any person who 
may have been shot, but also the circumstances leading up to the 
discharge of firearms, and all the issues surrounding this such as the 
management and planning of the deployment. 
7.84  By their very nature, incidents involving the discharge of a firearm by a 
police officer give rise to public interest, and can be highly emotive and 
stressful for all involved. As a consequence, both the investigative function 
and the chief officer’s duty of care to officers and police support staff 
involved must be afforded a high priority.  
7.85  The duty of care to officers and police staff will extend to welfare, physical, 
psychological and medical support. In addition, the police staff 
associations have arrangements in place for the provision of advice and 
support to officers including legal advice. In facilitating the provision of 
these services, investigating officers, Post Incident Managers and staff 
association representatives have distinct roles. It is, however, essential 
that all officers, Post Incident Managers and those involved in any 
debriefing process are able to demonstrate integrity of purpose in all 
communications between each other and in record making and debrief 
procedures.  
7.86  All appropriate steps should be taken by the Police Service in the initial 
stages following the discharge of firearms to reduce any possible risks of 
the investigation, required under Article 2 ECHR, being undermined by any 
deficiencies, such as failing to secure the evidence, including witness 
testimony and forensic evidence. The procedures adopted should be 
designed so as to demonstrate integrity of purpose in all actions and 
discussions between the officers involved. 
7.87  Nothing in this section should be interpreted as constraining effective 
action by the Police Service or the officers involved in adopting an 
operationally necessary procedure to secure best evidence, arrest or bring 
to justice those who may be involved in ongoing criminal activity or a 
follow up investigative process.  
7.88  The responsibility for securing evidence and taking appropriate action in an 
Article 2 investigation remains with the Police Service until such time as 
the independent investigative authority has taken over the investigation. 
 
7.89  The responsibility of the police force being investigated is to facilitate that 
investigation through, for example:  
•  Identification and preservation of scenes and exhibits;  
•  Identification of immediately available witnesses; 
•  Securing of physical evidence;  
•  The availability of experienced family or witness liaison officers. 
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7.90  Early notification to the independent investigative authority will enable 
these procedures to be adopted and initial actions being taken by the 
police to be agreed at an early stage 
4.  PROVIDING ACCOUNTS 
 
7.91  Where an initial account is made by officers it should, subject to any legal advice 
            that they are given, be made as soon as practicable. These accounts should be 
            recorded in writing, timed, dated and signed.  
7.92  Each officer’s initial account should only consist of their individual 
recollection of events and should, among other things, address the 
question of what they believed to be the facts and why, if relevant, they 
considered that the use of force and discharge of firearms was absolutely 
necessary. 
7.93  Detailed accounts should not normally be made immediately, but can be 
left until the officers involved in the shooting are better able to articulate 
their experience in a coherent format, normally after at least forty-eight 
hours. 
7.94  As a matter of general practice, officers should not confer with others 
before making their accounts (whether initial or subsequent accounts). The 
important issue is to individually record what their honestly held belief of 
the situation was at the time force was used.  There should, therefore, be 
no need for an officer to confer with others about what was in their mind 
at the time force was used. If, however, in a particular case a need to 
confer on other issues does arise, then, in order to ensure transparency 
and maintain public confidence, where some discussion has taken place, 
officers must document the fact that this has taken place, highlighting:  
•  Time, date and place where conferring took place; 
•  The issues discussed;  
•  With whom;  
•  The reasons for such discussion. 
7.95  There is a positive obligation on officers involved to ensure that all activity 
relating to the recording of accounts is transparent and capable of 
withstanding scrutiny. 
7.96  Where an officer has any concerns that the integrity of the process is not 
being maintained, they must immediately draw this to the attention of the 
person in charge of the post-incident process and ensure that this is 
documented. 
7.97  A person involved in a traumatic or life-threatening encounter will often 
experience a range of physiological and psychological responses which 
may determine their perception of time, distance, auditory and visual 
stimuli and the chronology of key events. This may affect their ability 
immediately after the incident to recall what may be important detail. 
Where over time officers recall further information, this should be recorded 
in a further account.  
7.98  There may be circumstances where it is necessary for officers to provide 
more detailed information at an earlier stage. This could be to address 
issues associated with a person who is now in custody or in relation to an 
ongoing criminal investigation, for example, where a person was not 
arrested at the scene.  
7.99  It is the responsibility of each individual police officer involved in the 
incident to ensure that any information that may be relevant to the 
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investigation is revealed, recorded and retained. This information should 
include an officer’s own observations relating to the incident and any 
accounts received from witnesses. 
7.100  Once officers involved have been able to make their initial accounts, 
arrangements will be made by the PIM to ensure that these accounts are 
secured and made available to the investigative authority. 
5.  SECURITY AND WELFARE OF OFFICERS 
7.101  The PIM will initiate an early threat assessment to determine whether 
there are any security issues in respect of the Principal Officers involved in 
the incident. This will allow the PIM to recommend that the force puts in 
place the appropriate control measures to ensure the safety of the 
officer(s) and, where necessary, their families. An ongoing threat 
assessment process will continue, where necessary, until it is no longer 
required. 
OFFICERS’ FAMILIES AND HOMES 
7.102  Consideration should be given by the force to which Principal Officers 
belong, as to whether the welfare, medical and professional support should 
be extended to the Principal Officer’s families.  Their families should be 
alerted to the possible reactions of those involved in such incidents and 
should be afforded the opportunity to discuss the situation with the Force 
Occupational Health Advisors. 
7.103  The security of an officer’s home should be considered at an early stage. 
The cost of any appropriate measures, such as the installation of a panic 
alarm direct to the nearest police station and improved locks should be 
met by the officer’s force. Forces should have a policy on providing 
security and anonymity in appropriate cases. 
FAMILY LIAISON OFFICER  
7.104  In any incident where persons have been killed or injured as a result of 
police action, consideration should be given to the use of family liaison 
officers. It can also be beneficial to use these officers to support the 
families of police officers who have been significantly affected by firearms 
incidents, especially where the officer’s identity has become known to the 
public. 
DEFUSING 
7.105  Defusing is a short and informal process, which should be facilitated by 
trained people, and is aimed at giving immediate support to staff. It 
should take place as soon as possible after the event and, in any case, 
prior to conclusion of duty. The defusing process may assist officers and 
other staff recognise and manage the reactions and feelings they are or 
may experience as a result of what they have been involved in.  
ADDITIONAL SUPPORT 
7.106  Consideration should be given to having a suitable person, for example a 
trusted colleague, assigned to stay with an officer who has been 
traumatised or significantly affected during the hours immediately 
following the incident. In appropriate cases, this person should 
subsequently accompany them home. Consideration should also be given 
to supporting the families of officers involved. These considerations should 
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also be extended to any other officers or members of staff who are 
significantly affected by the incident. 
SPECIAL LEAVE OR SUSPENSION FROM DUTY 
7.107  When appropriate, special or administrative leave may be granted to a 
Principal Officer. There may, however, be circumstances where such leave 
is not in an officer’s best interest and consultation with the officer and staff 
association is appropriate.   
7.108 Suspension from duty should only be necessary in exceptional cases, and 
in accordance with force policy. When it is necessary to suspend an officer, 
that officer should still be able to contact colleagues within the Police 
Service and should still continue to receive appropriate medical and 
welfare support. 
AFOS’ AUTHORISATION   
7.109  An officer’s authorisation to operationally carry a firearm should not 
automatically be removed, and nor should they be automatically excluded 
from firearms training or other related duties. 
7.110  An evidence-based assessment should be made by the police force, in 
conjunction with the independent investigative authority, the force 
professional standards unit and the provider of occupational health advice, 
as to when officers should be permitted to resume operational duties, 
including duties or roles in which they have regular access to firearms.  
7.111  Any decision to remove an officer from operational firearms duty should be 
regularly reviewed (at least monthly) by the chief officer responsible for 
firearms policy, in consultation with the investigative authority.  
7.112  Officers who have discharged their firearm must complete a mandatory 
occupational health post incident support programme provided by their 
force. 
MEDIA RELEASES 
7.113  Subject to any operational reasons, a cooperative and open media 
strategy should be adopted.  The media strategy should be formulated in 
consultation with the independent investigative authority. A clear factual 
account of the incident should be provided at the earliest opportunity. Care 
must be taken to avoid compromising any subsequent judicial 
proceedings. Consideration should be given to the appointment of a 
specialist media officer who has knowledge of the Police Service’s use of 
firearms, such as the nature of training given to officers, the guidelines 
under which officers may discharge firearms and the kind of firearms 
carried. 
7.114  Precautions should be taken to protect the officers and their families from 
unwanted publicity. The PIM must ensure that, where practicable, the 
Principal Officers are informed of all media releases prior to their 
circulation and he or she may make representations on their behalf. This 
action may assist in prompting officers to consider their families and 
others likely to be affected by a media release and allow them to make 
early arrangements to cater for any foreseeable problems. 
7.115  No information that might unintentionally identify officers concerned with 
the incident should be passed to the media. In addition, sensitivity should 
be exercised in the completion of internal force publications or reports 
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concerning the incident. Care must always be exercised when using 
communications systems, including mobile phones. 
7.116  Officers involved in the incident should avoid discussing the detail with 
personnel not involved in the incident, unless there is an operational 
imperative to do so. This is to prevent the possibility of uninformed 
rumour and to protect the identity of those involved. 
PROGRESS OF THE ENQUIRY 
7.117  The Police Reform Act 2002 requires that all interested persons should be 
kept informed of the progress of the enquiry.  Procedures should be put in 
place to ensure that regular updates are provided, and the host force 
should consider the provision of an ongoing PIM or Force Liaison Officer 
(either full or part-time) to facilitate this. Procedures for providing updates 
may include a meeting with officers involved in an incident, as soon as 
practicable after an incident, and, in any event, providing the officers with 
terms of reference of the investigation within forty-eight hours. 
7.118  It will be normal for the independent investigative authority to brief the 
force concerned as to the current status of the investigation, usually not 
later than twenty-eight days after the incident. 
DOCUMENTATION AND DISCLOSURE 
7.119  The originals of all documents and statements generated as a result of an 
incident must be handed over to the force professional standards 
department or independent investigative authority at the earliest 
opportunity. 
7.120  The Criminal Procedure and Investigations Act 1996 requires that all 
material obtained in the course of an investigation that may be relevant to 
the investigation is retained for disclosure purposes. 
6.  POST INCIDENT RESPONSIBILITIES 
OPERATIONAL FIREARMS COMMANDER 
7.121  •  Remains operationally active until stood down; 
•  In the absence of the Tactical Firearms Commander, ensures that the 
scene is protected and that evidence is preserved until the arrival of 
the IIO; 
•  Should ensure that the weapon(s) or perceived weapon of the subject 
is located and secured in situ, unless it is dangerous to do so; 
•  Ensures a weapon safety check is carried out by officers;  
•  Liaises with the IIO and, where necessary, with the involvement of the 
scenes of crime officer, supervises the unloading of the weapons and 
identifies which weapon was carried by each officer. 
TACTICAL FIREARMS COMMANDER 
7.122 
•  Remains operationally active until stood down; 
•  Ensures that the scene is protected and that evidence is preserved 
until the arrival of the IIO; 
•  Considers the safety of the public, police personnel and the immediate 
welfare of casualties; 
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•  Considers which officers are to be treated as Principal Officers (in 
conjunction with the ACPO officer or delegated senior officer, IIO and 
PIM); 
•  Ensures transfer of AFOs to relocation point and assists in identifying 
Principal Officers; 
•  Establishes the facts of what has taken place and ensures that all 
relevant information is recorded; 
•  Informs the  force control room and the Strategic Firearms 
Commander; 
•  Determines the rendezvous point (RVP) for incoming resources; 
•  Briefs and formally hands over to the IIO; 
•  Briefs the Strategic Firearms commander. 
STRATEGIC FIREARMS COMMANDER 
7.123 
•  Remains in a position to maintain command until the strategic 
intention of the operation is achieved, or they are relieved; 
•  Continues to be available to the Tactical Firearms Commander if 
required; 
•  Informs ACPO officer or delegated senior officer of the incident; 
•  Ensures all relevant information is recorded. 
ACPO OFFICER (OR DELEGATED SENIOR OFFICER) 
7.124 
•  Ensures investigation and welfare procedures are implemented; 
•  Appoints PIM; 
•  Appoints IIO; 
•  Ensures that Principal Officers are identified; 
•  Considers referral to the independent investigative authority; 
•  Subject to referral to the independent investigative authority, agrees 
the media strategy; 
•  Ensures all relevant information is recorded. 
 
INITIAL INVESTIGATING OFFICER 
7.125 
•  Has early dialogue with the independent investigative authority to 
agree responsibilities and key actions; 
•  Opens a policy log and ensures all relevant information and decisions 
are recorded, including issues of anonymity; 
•  Agrees initial terms of reference with ACPO officer or delegated senior 
officer; 
•  Identifies and preserves evidence; 
•  Ensures effective  scene management; 
•  Considers which officers are to be treated as Principal Officers (in 
conjunction with the ACPO officer or delegated senior officer, PIM and 
Tactical Firearms Commander); 
•  Identifies and considers relevant national guidelines; 
•  Liaises with the Tactical Firearms Commander as to initial action at the 
scene; 
•  Liaises with chief officers as to media policy; 
•  Liaises with and consults the PIM; 
•  Makes early contact with the appointed investigator from the 
independent investigative authority; 
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•  Carries out those enquiries deemed urgent and those that may assist 
in the collation of evidence which may be lost prior to the arrival of the 
investigator from the independent investigative authority; 
•  Agrees initial objectives in relation to forensic evidence; 
•  Makes early contact with the pathologist (where appropriate); 
•  Liaises with the scientific support coordinator. 
POST INCIDENT MANAGER 
7.126 
•  Opens a policy log and ensures all relevant information and decisions 
are recorded, including issues of anonymity; 
•  Considers which officers are to be treated as Principal Officers (in 
conjunction with the ACPO officer/delegated senior officer, IIO and 
Tactical Firearms Commander); 
•  Establishes immediate contact with the Principal Officers and ensures 
that they are given immediate support; 
•  Considers whether to assign a member of the PIM team to each 
Principal Officer; 
•  Advises all relevant members of staff that post incident procedures 
have been implemented and explains the PIM role; 
•  Meets the  Initial Investigating Officer or any representative from the 
independent investigative authority; 
•  Takes measures to ensure the physical and emotional wellbeing of the 
staff involved; 
•  Considers the attendance of a doctor or health adviser;  
•  Ensures access to telephones to enable officers to contact relatives or 
friends; 
•  Informs the following departments and agencies to attend if required  
–Occupational Health and Welfare Unit  
–Doctor or Force Medical Examiner (FME)  
–Staff Associations as appropriate;  
•  Ensures that any necessary forensic procedures are dealt with as early 
as possible and that officers are fully informed of the relevance of the 
procedures (for example, the seizure of exhibits);  
•  Secures early legal advice/representation if requested;  
•  Maintains dialogue with the IIO and addresses issues with them, 
including press releases and the progress of the investigation to update 
staff involved; 
•  Advises Principal Officers of their responsibilities regarding the 
discussion of the incident with colleagues; 
•  Facilitates the process in which officers provide initial accounts and 
ensures these (where made) are provided to the investigator, see 
Providing Accounts (7.91 – 7.100). 
 
 
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