Information Governance Department

Salford Royal NHS Foundation Trust

Stott Lane

Salford

MANCHESTER

M6 8HD

Dear Madam

Request for Access to organisational Information

Valid request received 05th March 2010

Further to the above and receipt of your request please find below our response to your enquiry

Question

1. How many requests does Salford Royal Foundation Trust under the DPA (Data Protection Act) get each year?

Answer

250

Question

2. How do you verify the authenticity of DPA requests?

Answer

The Information Governance Dept at SRFT requests copies of Data Subject (requestor) Passport, Birth Certificate and recent Utility Bill.

Question

3. Do you conduct regular DPA audits / have an auditing policy?

Answer

Yes

Question

4. Do you maintain data on errors in information covered by the

DPA?

a. If so, please provide data for the past 5 years.

Answer

N/A

As a Trust we are keen to monitor and improve the services we offer. We'd be grateful if you could take the time to answer the following questions and provide us with any other feedback that may assist us with this process:

Were you satisfied with the handling of your request? YES/NO

Was your request handled in a timely manner? YES/NO

Were you provided with sufficient information to assist you with your request?

YES/NO

I would be grateful if you would confirm receipt of this email.

If you have any further queries, please contact me at the above address.

Yours Faithfully

Mrs. Lesley Greenhalgh

Senior Information Governance Officer

Ms. Marie Griffiths

Request [email address]

06th April 2010

Our Ref: FOI/472/LG