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(Word document)
This is an HTML version of an attachment to the Freedom of Information request
'Database provider for each tax type'.
(Word document)
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Information Management Services PO Box 70 Morden Surrey SM4 9AE
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By email [FOI #29964 email] |
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Tel |
020 85442717 |
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Fax |
020 85449825 |
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www.hmrc.gov.uk |
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Date |
24 March 2010 |
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Our Ref |
FOI 1239/10 |
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________ |
Your Ref |
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Dear Ms Evans
APPLICATION UNDER THE FREEDOM OF INFORMATION ACT (FOI)
I refer to your email dated 21 April 2009, requesting the following information under the FOIA.
“I'm told that for each tax dealt with by HM Revenue and Customs there is a different database for managing the data involved with that tax. I would like to request the
database provider and the version of that database software for each tax dealt with by HM Revenue and Customs.”
An applicant's right in section 1 Freedom of Information Act 2000 (FOIA) is to be informed if a public authority holds the information described in the request and, if that is the case, to have it communicated subject of course to other provisions of the Act such as costs and exemptions.
Our IT supplier, Capgemini, under the Aspire contract, holds the information on our behalf but not at the level of detail requested. This is because Capgemini don't have to collate the information requested at a single point in their day to day activities and it would not be easy to retrieve as it is dispersed across different databases. Assembling the information would exceed the appropriate limit in section 12 FOIA consequently HMRC will not be processing your request further.
The appropriate limit provides that public authorities are not obliged to comply with requests which would cost them more than £600 based on staff time of £25 per hour; that's 24 hours work. In respect of your request HMRC's view is that it would be prohibitively expensive to engage Capgemini to provide the information in order to satisfy your request, as they would have to:
Identify subject matter experts who would be able to give the information for 40% of the systems.
Review different reports which are used for specific purposes to see how they could be used to help identify sources for the remaining 60% of systems. E.g. the technology roadmap which lists items coming up for refresh
Validate responses to ensure consistent understanding of the questions asked
Relate servers to systems and relate systems to tax types (shared services)
Build a reliable picture
If you are not happy with this reply you may request a review by writing to HMRC FOI Team, Room 1C/25, 100 Parliament Street London SWIA 2BQ. You must request a review within 2 months of the date of this letter. It would assist our review if you set out which aspects of the reply concern you and why you are dissatisfied.
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. Generally, the Information Commissioner cannot make a decision unless you have exhausted the complaints procedure provided by HMRC. The Information Commissioner can be contacted at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
If you have any queries about this letter, please contact me. Please remember to quote the reference number above on any future communications.
Yours sincerely
Eileen Tully
HM Revenue and Customs
Information Management Services
Freedom of Information Manager
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Information is available in large print, audio tape and Braille formats. Type Talk service prefix number - 18001 |
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