Dear Mr Muldoon,

-FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST RESPONSE

Request from J Muldoon via `whatdotheyknow'

Thank you for your email of 16 March 2010, the response to the information you requested is below and attached in a spreadsheet. This is the recorded information in response to your questions 1. - 6 below.

(1) Please provide the number of FOI Requests received each month

by the council for calendar year 2009 and January 2010, and the

overall total.

See attached excel spreadsheet

(2) Please confirm whether it is council policy to acknowledge all

FOI Requests, and how quickly.

The Council's electronic system sends out an automatic acknowledgement of receipt. However individual departments dealing with the FOI request may also follow this up with a further acknowledgement dependent upon the type and complexity of the request.

If it is, provide the % which met that target in each month and

overall.

See response above

If not, explain how the council considers this complies with ICO

guidance and the council's duties under the Act, in particular §16

to be helpful.

See response to No. 2

(3) For each month and the whole period, include how many received

the council's response

(a) within 15wd,

(b) in 16-20 wd,

(c) after 20wd,

and (d) any still awaiting response.

See attached excel spreadsheet

(4) Include also how many were met

(a) in full,

(b) partly,

(c) rejected, with a note of the numbers for each reason for

rejection - not held, too costly, fees notices etc.

See attached excel spreadsheet

(5) Include how many were referred to Internal Review, how long

these took as per (3) above, and the outcome

As follows -

(6) Lastly for each month and total, include the number of requests

that had ICO involvement, distinguishing between numbers where the

ICO asked the council to respond due to delay by the council, or

where the ICO made a ruling after the council process was exhausted.

Itemise each of these presumably very few cases individually with

full dates and outcome.

None

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of the response to your original letter and should be addressed to:

Freedom of Information Office

Address: (Department - Finance & Corporate Resources)
London Borough of Enfield,
Civic Centre,
Silver Street,
Enfield,
EN1 3XY

Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Information Commissioner's Office,

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire, SK9 5AF

Yours Sincerely,

Elaine Duncan

Head of Governance & Programme Management

Corporate Governance

Finance & Corporate Resources Department

London Borough of Enfield

Rob Leak

Chief Executive

London Borough of Enfield

PO Box 61, Civic Centre, Silver Street

Enfield, Middlesex. EN1 3XY

Phone: 020 8379 1000

Fax: 020 8379 3819

Textphone: 020 8379 4419

DX: 90615 ENFIELD

Website: www.enfield.gov.uk

CUSTOMER SERVICE EXCELLENCE