Date ICO letter
Period
Date of
Details of complaint
Status
received
received
response
Applicant unhappy that TfL has informed him that the CCTV
footage he requested is not held. ICO contacted TfL on 16/06/09
14/04/2009 &
1
16/06/2009 requesting confirmation that footage is not held. Confirmation was No further action
16/06/09
provided on the same day. This was sent on 16/06/09. On
10/07/09 ICO confirmed that no further action would be taken
Applicant complained to the ICO following TfL's failure to provide
a copy of the contract between LU and Conflict Management
Plus. TfL provided a copy of the contract in June 2009. The ICO
15/07/2009
4
15/07/2009
No further action
was unaware of this and on the basis that we had provided the
information requested confirmed that no further action would be
taken
Notification of complaint received on 27/07/09, informing TfL that
the complaint had been deemed eligible. Further letter received
on 13/10/09 asking for copy of withheld information and further
arguments as to why exemptions apply. Letter to ICO sent on
23/11/09 explaining that the information provided to the applicant
re out of court settlements was incorrect and there were in fact
many more. We explained that accordingly we could not provide
27/07/2009
5
23/11/2009 all case files for each settlement as there were several hundred.
No further action
ICO phoned on 12/01/10 wanting to know whether the 8 out of
court settlement cases we quoted initially could be linked to
identifiable case files. We confirmed that it could not as the figure
quoted was incorrect. We confirmed this in writing on 13/01/0.
ICO closed case on 28/01/10
Letter from ICO
Letter from ICO askin
g
asking TfL to res
TfL to
p
respond to
ond to a re
a quest submitted on
request submitted on
03/08/2009
5
10/08/2009 02/06/09. Letter sent to ICO on 10/08/09 informing them a
No further action
response to request was sent on 06/08/09
ICO contacted TfL by phone on 30/09/09 asking whether a
response had been sent to a request submitted on 17/07/09.
02/10/2009
7
02/10/2009 Email sent on 29/09/09 confirming that a response was sent on
No further action
25/09/09. ICO confirmed on 02/10/09 that no further action would
be taken
Phone call from ICO on 03/12/09 asking whether we had
responded to a request submitted on 16/04/09. Confirmed to ICO
03/12/2009
9
03/12/2009
No further action
by email on 03/12/09 that a response had been provided and an
internal review carried out
ICO contacted TfL regarding non-response to a FOI request
submitted on 13/07/09. After investigation it transpired that a
30/12/2009
10
13/01/2010 response had been provided but there were ongoing issues. A
No further action
comprehensive response was sent to the applicant on 12/01/10.
This was confirmed to the ICO on 13/01/10.
ICO contacted TfL regarding non-response to a FOI request
submitted on 05/12/09. We sent an email to the ICO on 28/01/10
20/01/2010
11
28/01/2010 explaining that we had contacted the applicant for clarification of
No further action
her request but had not received a response. ICO closed case on
24/02/10 as applicant had not responded to them either
Unhappy with TfL's response to his request for emails concerning Awaiting allocation to a
21/01/2010
11
02/02/2010 the Cross River Tram. ICO asked for a copy of the withheld
case officer
material. This was sent to them on 02/02/10
ICO contacted us regarding a request for building pass details.
Awaiting allocation to a
10/02/2010
12
10/02/2010 Copy of internal review letter sent to them on 10/0210 which
case officer
explains why we are unable to provide the information requested
Document Outline
