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'Complaints and action against Hackney Carriage drivers'.
(Excel spreadsheet)
| COMPLAINTS PROCEDURE | |||||||
| REF NO | DATE OF COMP | OFFICER IN CHARGE | DATE OF INCIDENT | CONCERNING DRIVER/OP/VEHICLE | BASIC NOTES OF COMPLAINT | OUTCOME | DATE OF CLOSURE |
| 001/05 | 11-28-05 | MCF | 10-10-05 | driver | Mercury driver falling asleep at the wheel | Warning to driver | 12-15-05 |
| 002/05 | 11-23-05 | MCF | 11-19-05 | DRIVER | Another driver (licensed) complianing of racist comment after argument | ||
| 003/05 | 11-23-05 | PMB | 11-14-05 | OPERATOR | Operator did not fufil the booking and rang the people and told them to make alternative arrangements | Operator no longer in operation. Complainant written to | 12-16-05 |
| 004/05 | 12-14-05 | PMB | 12-14-05 | DRIVER | Hackney Not using meter not fufilling journey Agreed £25 driver then refused to go any further than Chesterfield Town Centre | Verbal warning given re not using meter | 1-26-06 |
| 005/05 | 23/12//2005 | LM | 12-21-05 | DRIVER | Hackney driver acting as PHV not using meter not knowing his way working for RCA | Warning to driver about use of meter, but no overcharge | 12-28-05 |
| 2006 | |||||||
| 001/06 | 1-10-06 | MCF | 1-5-06 | DRIVER | Driver using hand held mobile phone whilst driving | Unable to contact complainant's number unobtainble | 1-11-06 |
| 002/06 | 1-11-06 | LM | 1-10-06 | DRIVER | Driver possibly smoking Cannabis whilst driving passenger complained and was not allowed out of the vehicle (Awaiting police investigation) | No enquires from SYP or complainant presume police dealt with | 4-10-06 |
| 003/06 | 1-16-06 | PMB | 1-11-06 | Driver/operator | Driver unable to take wheelchair couldn’t lift it into car RCA failed to provide another vehicle for over 1 hour | Driver had problem with elbow and he couldn’t lift wheelchair and radio back assistance/another driver NFA on driver as he tried to fulfill this job, letter sent to complainant | 1-27-06 |
| 004/06 | 1-31-06 | MCF | 1-19-06 | DRIVER/OPERATOR | Driver charged passenger for a credit journey from hospital, therefore overcharged by 10.20p Mercury said they would offer refund this has never happened?? | Driver stated that he got the booking wrong thought it was a cash booking and Mercury backed this by showing a rec that only had drivers signature on, complaintant not that happy with outcome but we have no further evidence that we can proceed on. | 2-14-06 |
| 005/06 | 2-14-06 | LM | 2-8-06 | Driver | Complainants daughter complained that driver was abusive to her 80 yr old parents during a journey booked through Express | ||
| 006/06 | 2-14-06 | PMB | 2-11-06 | Driver | Complainant states took hcv to Frechville, changed destination to Sothall and then back to Frechville to pick another person up (03.00am) driver became abusive and refused to take her any further eventually dropped her at BP garrage on Birley moor Rd, RCA completed the journey | Driver responded on 9th March totally denied the incident, witness said that driver gave her the number of his badge, asked her for description and this didn’t fit the driver of that number,also she said vehicle reg was W driver vehicle is a V reg NFA left | 3-8-06 |
| 007/06 | 2-23-06 | PMB | 2-22-06 | Driver/prelonging journey | Complainant stated that took Abbey Taxis from Bradfield Road Hills to Norton College believes driver went a long way round, he went to Herries Rd and Manor Top etc see email | Driver remembered it fare was 17.50 when hire the cust said he was late, and said he would not rip off a young person like.Email complainant with drivers reponse and asked for more info noresponse by 16th so case clsoed | 3-16-06 |
| 008/06 | 2-27-06 | MCF | 2-3-06 | Driver | Compliant from School about the attitude and behaviour of a driver with a member of staff from Notre Dame School on crossing duties, Driver became abusive to the person | No response from School after interview with driver | 4-11-06 |
| 009/06 | 3-1-06 | PMB | 1-18-06 | driver/theft | letter rec from complainant driver drove off with pram still in vehicle and has not returned it to the owner job booked through mercury | Driver came in and said tha the had the pram a while then dumped it, driver agreed to buy a pram from Argos She didn’t want this she wanted like for like. Driver asked for receipt or visa bill, comp coulnt provide so driver refused to pay the £300 wanted, complainant told to inform Police | 16.03.6 |
| 010/06 | 3-7-06 | LM | 3-6-06 | Driver attitude, abusive language | Letter rec from complainant driver became abusive to her after ghaving to wait for her after picking up shopping etc driver used foul and abusive language, RCA don’t seem to know who did the job?? | ||
| 011/06 | 3-10-06 | MCF | 3-9-06 | Illegal right turn by driver | Letter rec from bus driver he had to wait in traffic behind vehicle in front did and illegal right turn into Bradfield Rd from Hillsboro corner | Spoke to driver gave different version wrote to bus driver no response | 4-11-06 |
| 012/06 | 3-10-06 | PMB | 3-10-06 | Driver attitude, abusive language | Driver went to pick up complainants daughter who has learning difficulties vehicle arrived early and and driver became abusive when he had to wait for the girl, she got out and walked back home driver again gave abuse out of window | Driver denied offence, complainant told it will be left on file complainant contacted and told this, no further action asked by complainant. | 17.03.06 |
| 013/06 | 3-15-06 | LM | 3-15-06 | Driver attitude, abusive language | letter received from Complainant about attitude of driver when she querried the fare amount he bacame abusive to her | Letter to complainant saying that PHV fares set by operator and nfa taken complaint to be taken up with operator if they wanted to complain further | 3-24-06 |
| 014/06 | 3-20-06 | MCF | 3-17-06 | Drivers /driving skills | Driver forced complainant to brake hard when trying to access the lane he was in, fdriver then made abusive hand gestures when Comp sounded his horn at him | Letter to complainant saying nfa unless other evidence rec | 11/0406 |
| 015/06 | 3-20-06 | PMB | 3-3-06 | Drivier refusing to go to destination | Driver firstly refuse to go to destination due to weather conditions then went wrong way and eventually dropped the passengers back in CC Driver gave wrong number to passengers (they believe) | letter sent to complainant in response to what driver has said | 4-4-06 |
| 016/06 | 3-20-06 | LM | 2-24-06 | Driver | Driver drove off when customer alighting from cab knocked him over and ran over his foot complainant reported him to police then withdrew the complaint driver had asked for money upfront Pass paid £10 before journety and were made to pay £5 when it ended at the Wicker driver got £15 fare and just left the scene police were involved at this stage but were involved in another incident and were not bothered with this one?? | After interview under caution referred to licensing Board | 5-11-06 |
| 017/06 | 3-21-06 | MCF | 3-16-06 | Operator | Operator Local Cars did not fufil booking made by complainants father for a hospital appointment (88yrs old) no apology or response from operator | Letter sent by Local Cars to complainant letter from us to say that if not happy to get back in touch with us. No response to date | 4-21-06 |
| 018/06 | 3-21-06 | PMB | 3-21-06 | Driver | Driver accused of taking pictures of two females when approached became abusive and aggressive towards the girls, eventually got out of his car and swore at the girls | Spoke to driver who dismissed the story stating that two females were taking out of date food out of bins in waitrose carpark and he did not use his camera emiled complainant with result | 4-5-06 |
| 019/06 | 3-22-06 | LM | 3-15-06 | Driver | Driver ignored red light on Hutcliffe Road Sheffield | letter to comp re explanation of Road traffic offences and that we have to witness them in person to prosecute etc | 4-10-06 |
| 020/06 | 4-3-06 | MCF | Driver | Driver using mobile phone whilst driving and then giving false change to the customer | letter sent to driver re formal warning in respect of using mob phone whilst driving | 4-21-06 | |
| 021/06 | 3-27-06 | PMB | 3-25-06 | Driver | Racially abiusive driver to Asian to Black, called passenger Fucking Monkey Man | licensing board referral after seeing all evidence | 5-3-06 |
| 022/06 | 3-30-06 | LM | 3-30-06 | Driver | Driver showing off with offensive weapon and shouting at other road user | ||
| 023/06 | 3-31-06 | LM | 3-31-06 | Operator | Overcharging for disabled passengers | Letter to operator and complainant | 4-4-06 |
| 024/06 | 3-10-06 | PMB | 3-1-06 | Driver/Operator | Driver poss overcharging RCA booked job no resonse to compliant from RCA | eamil comp with outcome but no further response | 4-20-06 |
| 025/06 | 4-7-06 | MCF | 4-6-06 | Driver | Driver using mobile phone whole journey | eamil complainant with the outcome they are happy with decision driver sent warning letter | 4-21-06 |
| 026/06 | 18/04//06 | LM | 4-15-06 | Driver | Physical assault on other taxi driver, verbally abusive aswell | Driver did not remember the incident told nFA and complainant didn’t want it to go any further | 6-5-06 |
| 027/06 | 4-19-06 | PMB | 4-8-06 | Driver | Abuse of out of town taxi driver blocked him in and the road and also abused the passengers, NEDD driver claims booked job?? | No further action as complainant hasn’t come forward with evidence of his job booking | 5-16-06 |
| 028/06 | 5-2-06 | GC | 4-21-06 | Driver | Driver abusive to SPC when asked to move after blocking school approach then made racist remark about being allowed to stay if he was a paki | internal interview NFA after interview to remain on file | 5-8-06 |
| 029/06 | 5-2-06 | PMB | 4-24-06 | driver | Irresponsible parking on zig zags outside greystones school | Driver told to not park in obstructive manner in future | 5-16-06 |
| 030/06 | 5-4-06 | GC | 5-3-06 | Operator/driver | Mercury booked hackney driver bad driving and mercury response not good enough when they rang to complain | Formal written warning issued to driver | 5-30-06 |
| 031/06 | 5-9-06 | LM | 5-9-06 | Driver | Driver was asked about his route to moorfoot from the railway station, he became angry with passenger and when passenger asked to get out he refused at first, eventually let him out short of destination fare £3.70 pass gave £5 across received no change (but didnt wait for any) | Complainant not happy with outcome but wants to let the matter rest email the reponse to him | 5-18-06 |
| 032/06 | 5-23-06 | MCF | 5-23-06 | Driver | Driver abusive to complainant when coming the wrong way down the road (one way street) complainant told to bollcks and fuck off | ||
| 033/06 | MCF | Drivers | Drivers reported for using drugs in cabs witness unable to provide cab number etc Police informed info kept on file, Sunnybank Statement taken from witness | Unable to do much else as unable to id drivers | 6-12-06 | ||
| 034/06 | 6-7-06 | PMB | 5-31-06 | Driver | Driver nearly knocked down complainant on crossing on Shoreham Street | letter sent to cpmplainant, verbal warning given to driver about actions | 6-13-06 |
| 035/06 | 6-15-06 | LM | 6-10-06 | Driver | Driver of HCv was asked to go to killamarsh went worng way argument ensued and driver, made threats against passenger took them on to an industrial estate eventually took them but overcharged. | 7-14-06 | |
| 036/06 | 6-13-06 | PMB | 6-4-06 | Driver | Driver assaulted passenger after chasing her up the street complaint rec by email | No response from complainant | 10-18-06 |
| 037/06 | 6-28-06 | LM | 6-27-06 | Driver | Driver pulled out in front of comaplianants vehicle causing an accident, driver failed to stop complainant called rca and he said that driver new he had done this but failed to stop as he felt inimidated | letter to advise road traffic offence | 7-14-06 |
| 038/06 | 6-29-06 | PMB | 6-24-06 | Driver | Driver eventually refused fare of passenger with disability (learning disability) passenger had money to pay but driver after conversation refused to take her unless they paid for the journey up front | letter requesting further info, no response | 10-18-06 |
| 039/06 | 6-30-06 | LM | 6-23-06 | driver | driver became abusive after trying to get into line of traffic in front of complainants mothers car complainant in car swore at driver driver then tried to punch complainant thorugh the window | driver advised over conduct | 10-4-06 |
| 040/06 | 7-12-06 | PMB | 7-10-06 | Driver | Driver was rude and abusive to complainant after she spoke with other passenger about feeling sick. She was never actually sick, driver stated that if she complained he would just say she had been racist to him, driver did not realise or see that complainant was mixed race | messages left for info no response NFA | 10-18-06 |
| 041/06 | 7-14-06 | LM | 7-2-06 | Driver | Complaint about driver falling asleep at wheel etc and then dropping in the wrong place | WARNING LETTER TO DRIVER ADVISE LETTER TO COMPLAINANT | 7-18-06 |
| 042/06 | 7-21-06 | PMB | 6-29-06 | Driver | Complaint says driver drove off before they were ready and then braked hard causing them to fall forward and brake the passengers little finger | Warning to driver phoned complainant | 6-27-06 |
| 043/06 | 8-4-06 | LM | 7-7-06 | Unlic ops | Passenger took Steel City cars to airport and were not picked up after usual scenario now trying to calim compensation etc back from comopany who appear not to be licensed | no response complainant nfa | 9-25-06 |
| 044/06 | 8-8-08 | JK | Driver | Complainant has had long running problems and does not usually have this driver and he did come the other day to pick her and friend up again, this problem has been over at least 18 months, argument has continued and the same driver was eventually sent again, argument ensued as complainant left bag in boot of car and was asked for £5 for the return of the bag | No response from complainant | 12-15-06 | |
| 045/06 | 9-19-06 | MP | 8-18-06 | Driver | Took passsengers to wrong destination became abusive to the passengers eventually went to right destination but charged them for the mistake | ||
| 046/06 | 10-1-06 | DR | 9-19-06 | Driver | Booked phv from Ace Cars (no longer exist) to Leeds Bradford Airport, car sent was not a lic phv, driver drove at excess speed, same driver at pick up drove at speed also smoked during journey. | ||
| 047/06 | 9-27-06 | JK | 8-27-06 | MERCURY | Complained to mercury re one of their drivers has not received proper response. | free journey from Mercury | 11-16-06 |
| 048/06 | 10-10-06 | mp | 10-9-06 | Driver | Complaint driver of phv 387 charged £1 for carrying shopping journey from Tesco to Martin St when complainant said fare £1 more than usual would not open boot. | ||
| 049/06 | 10-9-06 | DR | 10-6-06 | DRIVER | Complaint driver drove off after complainants daughter got out to be sick, drove away and left her. | ||
| 050/06 | 10-10-06 | MP | 10-9-06 | DRIVER | 3 party complaint dispute over fare police involved NFA. | 3rd party complaint police involved NFA | 10-20-06 |
| 051/06 | 10-20-06 | JK | 10-17-06 | DRIVER | DRIVING IN A DANGEROUS MANNER LOXLEY CHILD ON BOARD | Warning to driver letter re outcome to complainant | 11-9-06 |
| 052/06 | 10-23-06 | LMC | 10-20-06 | RCA | DRIVER WOULD NOT GO BOOKED RCA | phoned complainant discussed in full. | 10-25-06 |
| 053/06 | 10-23-06 | DR | 10-17-06 | pheonix call sign 86 | did not help her with shopping is disabled and uses crutch. | ||
| 054/06 | 10-26-06 | MP | 10-20-06 | DRIVER | DRIVER VIOLENT TO COMPLAINANTS DAUGHTER POLICE CALLED DRIVER ARRESTED BUT JUST CAUTIONED. | ||
| 055/06 | 11-1-06 | JK | 10-27-06 | Driver | Went to rank at Meadowhall 3 passengers 1 in wheelchair driver would not get ramps out and also did not produce his badge on request | no response for further details so complaint closed | 12-15-06 |
| 056/06 | 11-2-06 | DR | 10-14-06 | DRIVER | Got in hcv at barkers pool wanted to go to Gleadless Common driver told him it would be £10 passenger said put meter on driver said how much then passenger said £7 driver said £9. Passenger had to agreed as well past city. | ||
| 057/06 | 11-12-06 | MP | 11-12-06 | DRIVER | 3 YOUNG LADIES GOT IN CAB AT Lennox Road Hillsbrough complainants daughter dropped £10 on floor of cab driver locked them all in was abusive and frightening took phone off her and made her get out of cab and get more money. | ||
| 058/06 | 11-17-06 | LMC | 11-14-06 | DRIVER | Complainant was driving away from station when licence plate 759 driver cut him up when complainant said could he see he was called shithead knob head fucking wanker | Driver could not remember incident letter to complanant. | 12-27-06 |
| 059/06 | 11-22-06 | JK | UNLIC OPERATOR | COMPLAINANT STATES OPERATOR Twentywell Lane 55 Twentywell Road Bradway operating office sheffield | Mr Shaw agreed not to take bookings from Twentywell Road | 11-30-06 | |
| 060/06 | 10-21-06 | driver and operator | driver did not know where mowbray st was dropped her off behoind wicker | ||||
| 061/06 | 11-22-06 | MP | unlic operator | advert Burger Bar Barrys Travel | |||
| 062/06 | 11-17-06 | DR | 11-17-06 | hcv driver 400 | hcv did not pull up at rank barkers pool passengers tried to get in stopped by taxi marshall driver then said fuck off as he drove away. | ||
| 063/06 | 11-10-06 | LMC | 10-17-06 | GENERAL COMPLAINT | COMPLAINT REGARDING GENERAL SERVICE OFFERED | ||
| 064/06 | 11-20-06 | JK | UNLICENSENED OPERATOR | UNLICENSENED OPERATORS | letters to all | 12-15-06 | |
| 065/06 | 11-21-06 | DR | 11-20-06 | DRIVING | DRIVER DROVE IN AN DANGEROUS MANNER AND WAS RUDE WHEN ASKED TO SLOW DOWN. | may be malicous complaint nfa | 12-5-06 |
| 066/06 | 11-23-06 | MP | 11-23-06 | DRIVING | DRIVER DRIVING IN A DANGEROUS MANNER ALSO ON PHONE | ||
| 067/06 | 12-6-06 | LMC | 12-4-06 | DRIVING | driving, changing lanes then was abusive when peeped. | driver denied incident complainant advised. | |
| 068/06 | 12-13-06 | JK | 12-12-06 | ABUSE / DRIVING | CAME ROUND ROUND ABOUT DID NOT SIGNAL COMPLAINANT POINTED THIS OUT DRIVER SIGNALLED WANKER THEN COMPLANANT FOLLOWED DRIVER WENT SLOW NEARLY COLLIDED. | driver advised of standards required letter to complainant | 12-15-06 |
| 069/06 | 12-15-06 | DR | 12-15-06 | NO PICK UP | BOOKED FROM MERCURY TO GET TRAIN CAR DID NOT ARRIVE MISSED TRAIN ECT | ||
| 070/06 | 12-18-06 | MP | 12-10-06 | ABUSE | FIRTH PARK WMC DRIVER IN CAR WAS ABUSIVE TO COMPLAINANTS WIFE THEN ASSUALTED DRIVER | ||
| 071/06 | 12-18-06 | LMC | 12-17-06 | Abuse | phv from Mercury was late then driver abusive swore etc | ||
| 072/06 | 18/121/06 | pmb | 12-7-06 | accident | complaint had accident with hcv 62 driver agreed to pay then said go through insurance, complainant not happy. | accident report to driver nfa | 12-18-06 |
| 073/06 | 12-22-06 | jk | 12-20-06 | abuse | complainant coming out of side road hcv 506 would not give way but both on give way roads hcv driver pulled alongside and became abusive. | verbal warning to driver letter to complainant | 12-19-06 |
| 074/06 | 12-27-06 | DR | 12-26-06 | ABUSE | TRIED TO CHARGE £20 BUT COMPLAINANT HAD BEEN QUOTED £12-£14 WAS ABUSIVE WHEN COMPLAINED. | ||
| 075/07 | 11-20-06 | MP | 11-17-06 | DRIVER | DID NOT KNOW WAY TO Mowbray Street dropped her behind Wicker. | ||
| 076/07 | 1-3-07 | lmc | 12-19-06 | driver | said had bad back swore under breath when told should not be working. | ||
| 077/07 | 1-4-07 | jk | 1-31-07 | driver | New Years Eve got in hcv at Plug to Harley Hotel wanted to go to Harley Hotel tried to charge £10 did not put meter on. | ||
| 078/07 | 1-23-07 | mp | 1-19-07 | DRIVER | Vehicle YJ 51 USY 323 cut in front of her in lane Abbeydale Roaddriver abusive | ||
| 079/07 | 1-30-07 | pmb | operator | complaint by drivers of booking system no names or destination given. | |||
| 080/07 | 2-8-07 | DR | OPERATOR | COMPLAINT RE PHV PARKING OUTSIDE HOME | |||
| 081/07 | 2-8-07 | mp | 2-4-07 | Driver | Bellhouse road wmc to home driver fell asleep several times broke for no reason went on wrong side of road. | ||
| 082/07 | 2-15-07 | jk | 2-15-07 | driver | junction of Pof W Road turning into Darnall hcv pulled out driver became aggressive and abusive re driving of complainant | ||
| 083/07 | 2-28-07 | dr | 11-14-06 | driver | car involved in rta appears to not have been insured. | ||
| 084/07 | 3-5-07 | lmc | 3-2-07 | driver | complainant got in car at Gatecrasher wanted to go to Broomhill driver appeared to go wrong way, £4.60 on meter normally approx £5, complainant said fare would be ok at £6, lady with him said she did not think they should pay £5 driver slammed on brakes lady cut knee and driver became abusive told them to get out man stayed in car while lady got number driver tried to drive away with complainant on board. | ||
| 085/07 | 3-2-07 | MP | unlicensed operator | ad in Cross pool Clarion letter from complainant to say carrying public and business people. | |||
| 086/07 | 3-5-07 | PMB | 2-9-07 | DRIVER | allegation of lic vehicle AU 52 TSO DRIVER GOING INTO PARKED VEHICLE IN SNOW. 1 WITNESS STATES THIS OCCUREDON 9/2/07 | ||
| 087/07 | 3-7-07 | jk | 3-6-07 | driver | smell of cannabis driver drove erratically | ||
| 088/07 | 3-13-07 | lmc | 3-13-07 | unlicensed operator | unlicensed operator | ||
| 089/07 | 3-12-07 | pmb | 3-12-07 | assault allegation | report made to police that RCA Driver assaulted passenger police are dealing with this DC Smithson CID Woodseats. | ||
| 090/07 | 3-14-07 | dr | 3-8-07 | abuse and driving | complainant waiting to cross road at Commonside driver went in between 2 posts narrowly missing him and daughter went complaiannt objected driver became verbally abusive. | ||
| 091/07 | 3-20-07 | mp | 3-4-07 | unfufilled booking. | book phv for coach pick up did not arrive. | ||
| 092/07 | 3-22-07 | jk | 3-19-07 | driving | cut them up on St Marys roundabout. | ||
| 093/07 | 3-23-07 | lmc | 3-23-07 | driver | cut complainant up on bike then became abusive. | ||
| 094/07 | 3-22-07 | DR | 3-22-07 | DRIVER | OVERCHARGED FOR JOURNEY | ||
| 095/07 | 4-2-07 | mp | 3-27-07 | vehicle | plate reg RIA246 REG K 87 WDB | ||
| 096/07 | 4-10-07 | jk | 4-6-07 | driver | plate 628 bad driving | ||
| 097/07 | 4-19-07 | lmc | 4-18-07 | driver | booked phv from RCA told them son in w/chair driver phoned to say outside Charles Clifford when she pushed chair out driver drove away. | ||
| 098/07 | 4-22-07 | dr | 4-22-07 | driver | driver appeared to be on mobile also short changed passenger driving not as careful as should be. | ||
| 099/07 | 4-30-07 | mp | 4-21-07 | driver | smell of alcohol driving bad when told was rude. | ||
| 100/07 | 5-2-07 | jk | 3-22-07 | driver | driver hcv 725 cutting her up put finger up and spat at her car Ecclesall Rd Hunters Bar | ||
| 101/07 | 5-2-07 | pmb | 4-29-07 | drivers | Fares charged by drivers of Mercury hcv 332 and phv 1012 | ||
| 102/07 | 5-17-07 | mp | 5-12-07 | driver | hcv cut him up by overtaking and narrowly missing his vehicle. Hcv 34 | ||
| 103/07 | 5-29-07 | jk | 5-29-07 | driver | driver using mobile phone | ||
| 104/07 | 5-31-07 | lmc | 5-11-07 | drivers | hcv parked on rank Castle Street | ||
| 105/07 | 5-17-07 | mp | 5-17-07 | driver | parking ticket issued to phv driver called her fucking bitch | ||
| 106/07 | 6-7-07 | dr | 6-7-07 | driver | cut up by hcv driver on West St he banged on bonnet of cab and driver became abusive | ||
| 107/07 | 6-14-07 | jk | 6-12-07 | driver | crossing road at Ladys Bridge green man showing hcv 561 nearly hit them | ||
| 108/07 | 6-14-07 | lmc | 6-13-07 | driver | got in hcv with children driver set off before kids fastened in properly, then a few words over destination driver became abusive. | ||
| 109/07 | 6-20-07 | mp | 6-18-07 | driver | cut complainant up was on mobile phone parkway stuck fingers up at complainant | NOT LICENSED VEHICLE DETAILS PASSED TO MERCURY | |
| 110/07 | 7-3-07 | pmb | 6-25-07 | driver | picked up passenger from ngh due to weather conditions had to tell him to get out on Halifax Road | driver could not continue as severe weather conditions all Penistone Rd flloded stuck in traffic on Halifax Rd for 1 hour could not continue with journey told passenger he had to make other arrangements passenger paid. | |
| 111/07 | 7-5-07 | dr | 7-4-07 | driver | did not know how to use ramps at all and vehicle dirty | ||
| 112/07 | 7-10-07 | mg | 7-4-07 | driver | got in hcv at leadmill wanted to go to mansel ave parson cross driver made them pay 15 at destination fare 9.80 driver did not want to give £5 back drove off with them then through 5 back then let them out after they said they were going to complain. | ||
| 113/07 | 7-9-07 | jk | 7-5-07 | driver | did not know way, did not have charge for £20 had to wake husband up for fare. | ||
| 114/07 | 7-13-07 | lmc | 7-11-07 | driver | phv 851 parked on West street single line parking attendant told him he should not park there the driver threatened him. | ||
| 115/07 | 7-13-07 | mp | 7-8-07 | driver | abuse from driver phv 385 | ||
| 116/07 | 7-16-07 | DR | 7-15-07 | DRIVER | ABUSE FROM HCV 841 DRIVER AT STATION 15/7/07 BAD TRAFFIC JAMS. | ||
| 117/07 | 7-26-07 | MG | 7-24-07 | DRIVER | HCV DRIVER went onto parkway could not come off for m/bro due to diversion fare was more passengers would not pay driver took them to police station | ||
| 118/07 | 7-24-07 | JK | 7-22-07 | DRIVER | CUT UP BY HCV WHO PULLED OUT BY SHEFFIELD MOATHOUSE HUSBAND HAD TO SWERVE TO AVOID BEING HIT 6 OR 7 PEOPLE IN BACK OF CAB DRIVER BECAME VERY ABUSIVE | ||
| 119/07 | 7-18-07 | PMB/CFS | 7-15-07 | HCV 535 | GOT IN HC 15/7/07 AT 1.15 AM HAD FOOD DRIVER SAID HE COULD NOT EAT IN CAB AND IF ANY WAS SPILT IT WOULD BE £50 DRIVER STARTED TO DRIVE ERRACTICALLY TRIED TO CHARGE HIM 12 THREW 5 AT HIM AND SAID HE WAS GOING TO REPORT. | ||
| 120/07 | 7-19-07 | PMB/CFS | 7-18-07 | WANTED TAXI FROM NGH FOR WHEELCHAIR BOUND HUSBAND GOING TO TGI FRIDAYS QUOTED £30. | |||
| 121/07 | 7-26-07 | LMC | 7-10-07 | DRIVER DROVE AWAY WITH HANDBAG | |||
| 122/07 | 7-31-07 | DR | 7-31-07 | DRIVER | CUT HER UP ON NETHERTHORPE RD THEN BECAME INTIMIDATING WHEN SHE SOUNDED HORN. | ||
| 123/07 | 7-30-07 | JK | 7-30-07 | DRIVER | AGGRESSIVE BEHAVIOUR TO OLDER MAN IN MORRISONS CAR PARK VERBALLY ABUSIVE ETC THEN LIT CIGARETTE AND WAS SMOKING IN HCV | ||
| 124/07 | 8-30-07 | mg | 7-20-07 | driver | picked up from ngh driver did not assist at both pick up and drop off | ||
| 125/07 | 8-9-07 | cfs/pmb | 8-9-07 | driver | ambassador told driver to be careful | ||
| 126/07 | 8-15-07 | mp | 6-29-07 | driver unknown | hcv driver tried to charge 25 for fare | ||
| 127/07 | 8-14-07 | lmc | 8-14-07 | driver | booked from rca from western park to heeley drove like a madman also on mobile all journey | ||
| 128/07 | 8-20-07 | dr | 8-16-07 | driver | cut him up and then became abusive | ||
| 129/07 | 8-23-07 | jk | 8-19-07 | DRIVER | CUT BY HCV DRIVER DRIVING WAS DANGEROUS | ||
| 130/07 | 8-30-07 | mg | 8-13-07 | driver | making sexual comments to passenger | ||
| 131/07 | 9-24-07 | mp | 9-22-07 | driver | driver went mad when passenger only had £20 note drove off with him etc | ||
| 132/07 | 9-28-07 | lmc | 9-26-07 | driver | driver made personal comments | ||
| 133/07 | 10-4-07 | JK | 10-2-07 | DRIVER | fare | ||
| 134/07 | 10-8-07 | mg | 9-23-07 | driver | has complainants phone keeps promising to return it to police station never does. | ||
| 135/07 | 10-10-07 | mp | driver | minibus driver working at university campus got abuse from our driver | |||
| 136/07 | 10-11-07 | lmc | 10-11-07 | hc driver | complaint that hcv driver took his fare from Tapton Hall of residence | ||
| 137/07 | 10-12-07 | jk | 10-5-07 | driver | driving up East Bank Road phv stopped to let another licensed vehicle out car behind had to stop suddenly peeped horn driver was abusive then straddled both lanes | ||
| 138/07 | 10-22-07 | dr | 10-11-07 | driver | asked daughter 17 years if she was broad minded was showing her clips of asains beating each other up and jumping off cliffs | ||
| 139/07 | 10-22-07 | mp | 6//10/07 | driver | driving erractic SPEEDING ETC | ||
| 140/07 | 10-22-07 | lmc | 10-9-07 | driver and op | complaint re fare phv booking | ||
| 141/07 | 10-25-07 | jk | 10-24-07 | operator | unfufilled booking made by e-mail | ||
| 142/07 | 10-25-07 | dr | 10-24-07 | driver | driver of hcv 688 setting off and driving to fast | ||
| 143/07 | 10-20-07 | MP | 10-13-07 | DRIVER | DRIVER WOULD NOT TAKE THEM WITH SHOPPING. | ||
| 144/07 | 10-30-07 | pmb | 10-29-07 | driver | did not help elderly lady in and out of vehicle she had to phone daughter to help her at destination. Also report that he cannot speak good english (Chris Frayne) or understand written english. | ||
| 145/07 | 11-2-07 | lmc | 11-1-07 | driver | hcv p 407 nnf driving down Springvale Road would not give way became abusive to complainant. | ||
| 146/07 | 11-5-07 | dr | 11-2-07 | driver | went down dead end passenger saw meter running had dispute over fare kept asking to be let out of vehicle. Eventually opened off side door. | ||
| 147/07 | 11-5-07 | mg | 10-30-07 | driver | driver driving recklessly junction woodhouse road. | ||
| 148/07 | 10-12-07 | mg | 10-10-07 | driver | went through red light cut up council working | ||
| 149/07 | 11-8-07 | mp | 11-5-07 | city | ordered taxi from city cars went outside other people in it driver said he would book another vehicle no came back Vine Tavern Mosborough she phoned city to complain they would not help her | ||
| 150/07 | 11-14-07 | lmc | 11-13-07 | driver | very abusive to police officer after he parked illegally and was not wearing badge. | ||
| 151/07 | 11-15-07 | jk | 11-15-07 | driver | driver told her to shut door and if her child fell out he would get the blame, if she was a bad mother don't blame him. She told him she would not travel with him to which he replied get out then. She got out slamming the doors. | ||
| 152/07 | 11-22-07 | dr | 11-20-07 | driver | on carriageway brook hill phv 702 in left lane he crawled through red light into middle lane complainant told him off he then cut him up in dangerous manner | ||
| 153/07 | 12-3-07 | mg | 10-20-07 | driver | overcharging and rude also on phone | ||
| 154/07 | 12-3-07 | pmb | operator | complaint re advert for Phoenix in free press saying voice activated companies are unsafe for the public. | |||
| 155/07 | pmb | 11-20-07 | operator | complant regarding logo of pegusus. | |||
| 156/07 | 12-7-07 | mp | 11-23-07 | operator | phoned RD to book phv for pick up for holiday booked for 8.30 dtu neighbour had to take her. Mrs Smallwood is 79 very upset | ||
| 157/07 | 12-11-07 | lmc | 12-8-07 | driver | dropping off at railway station queing up to drop off family son and friend hcv 855 became abusive saying he was blocking off rank, then started swearing etc | ||
| 158/07 | 12-24-07 | dr | 12-1-07 | driver | fare 2.70 before vehicle moved then pulled over to answer mobile then answered it while driving fare 5.10 passenger paid 4.90. | ||
| 01/08 | 12-21-07 | mg | 12-21-07 | driver | complaint previous resident Mr John Scott was using premises as a Operator Road runner Mini Travel 35 barrie Cres S5 8RL | ||
| 02/08 | 12-31-07 | mp | 12-30-07 | driver | refused access to hcv 778 had guide dog also wheelchair user. | ||
| 03/08 | 1-14-08 | jk | 1-11-08 | driver | asked to move away from rudyard rd by PCSO 8136 TOLSON GAVE VERBAL ABUSE AND WAS STROPPY | ||
| 04/08 | 1-16-08 | pmb | 11-12-07 | driver | family dispute driver got caution from police | ||
| 05/08 | 1-31-08 | lmc | 1-26-08 | driver | driver did not know way to greenhill | ||
| 06/08 | 2-4-08 | dr | 1-31-08 | driver | driver did not know way overcharged | ||
| 07/08 | 2-6-08 | mg | 2-6-08 | driver | parking attendent asked him to stop using mobile phone driver ignorned him and parked up on double yellow lines outside Coop he was asked to move off driver argued with him and drove off only after being threatened with a PCN | ||
| 08/08 | 2-6-08 | jk | 2-1-08 | driver | asked driver to take to Mercure Hotel Russings Rd Tavistock Rd driver wanted £15 journey out on meter £10 driver would not put meter on made them get out of hcv | ||
| 09/08 | 2-7-08 | lmc | 2-4-08 | driver | complainant states driver speeding stopping throwing passengers forward. | ||
| 10/08 | 2-8-08 | dr | 2-8-08 | driver | got in cab driver on mobile then did not hear request to stop then abusive to passenger. | ||
| 11/08 | 2-18-08 | MG | 2-13-08 | DRIVER | GOT IN CAB REFUSED TO TAKE HIM TO Lowedges he refused to get out then another hcv driver stopped and they intimidated him until he left the vehicle | ||
| 12/08 | 2-19-08 | jk | 2-16-08 | driver | parking attendant asked him to move on he became abusive and swore. | ||
| 13/08 | 2-20-08 | lmc | 2-16-08 | driver | dropping people off had full beam on com plianing pulled along side told him he was blinding oncoming drivers. Driver put two fingers up at him. | ||
| 14/08 | 2-25-08 | dr | 2-13-08 | driver | hcv pulled into space at DVLA office where complainant was waiting to pull in became very abusive after being asked what he was doing, said fuck off you bastard, complanant said she had a father and did he know what it meant he replied fuck off you stupid fucker. | ||
| 15/08 | 2-25-08 | mp | 2-20-08 | drivers | general comments about hc drivers forcing her to kerb when she is on bike on 20/2/08 hcv 862 driver went close and forced her into kerb. | ||
| 16/08 | 2-25-08 | mg | 2-11-08 | driver | car booked from City peeped hooter told to wait while put in wheelchair driver drove off | ||
| 17/08 | 2-26-08 | jk | 2-26-08 | driver | blocked off shaef st then put up 2 fingers to complainants wife when she peeped him. | ||
| 18/08 | 2-27-08 | mp | 2-23-08 | driver | driver speeding went past Brocco Bank ovecharged | ||
| 19/08 | 3-3-08 | lmc | 3-2-08 | driver | young femalec passenger 16 years asked her for kiss then phone number she gave him ewrong number reported to police 775/3/3/08 | ||
| 20/08 | 3-10-08 | dr | 3-10-08 | driver | had a wee round back of fire station seen by fire men who questioned him and got badge number | ||
| 21/08 | 3-5-08 | pmb | 2-26-08 | driver | phv parked in disabled bay at Morrisons Car park, driver did shop came out and loaded shopping complainant saw customer services they said they do not enforce parking. | ||
| 22/08 | 3-5-08 | pmb | 2-29-08 | driver | compliant re overcharging on journey City Cars. | ||
| 23/08 | 3-26-08 | mg | 3-26-08 | driver | hc e9 san driver flashed and peeped at complainant he pulled in driver got out and was very abusive | ||
| 24/08 | 3-26-08 | jk | 3-23-08 | driver | complainants son overcharged 17.60p driver states charged him 6.60p when asked by dermot at mercury | ||