Email 1 From:
Bradley Peter (ST)
Sent:
08 April 2009 21:12
To:
Hayter Phil (ST); Hall Beverley (ST)
Subject:
RE: Request Flag to Compulsory Flag ‐ Paint/Vinyl Conversion Works
Phil
Have spoken with Dick, who has confirmed that he has briefed both David and Peter
Hendy. Therefore no further action from us (other than to continue with the roll out).
Thanks
Peter
Peter Bradley I Head of Consultation and Engagement Centre
Transport for London
Surface Transport Communications
11th floor - Zone G2
Palestra, 197 Blackfriars Road
London, SE1 8NJ
t 020 3054 0133 / int 80133
f 020 3054 2002 / int 82002
m 07802 679795
e [email address] w
http://tfl.gov.uk
From: Hayter Phil (ST)
Sent: 03 April 2009 16:52
To: Hall Beverley (ST); Bradley Peter (ST)
Subject: FW: Request Flag to Compulsory Flag - Paint/Vinyl Conversion Works
Bev / Peter
Briefing note to sent to Dick on the roll-out of the Request to Compulsory flag
programme. Not sure if Dick has passed this on to David or Peter H.
Regards
Phil Hayter
Stops and Shelters Manager
London Buses - Infrastructure Development
10th Floor, Zone G
Palestra
197 Blackfriars Road, SE1 8NJ
Tel: 020 3054 0427
From: Hayter Phil (ST)
Sent: 26 March 2009 11:42
To: Halle Dick (ST)
Cc: Kershaw Chris (ST); Spencer John (ST); Horsley Simon (ST); Bennett Ivan (ST); Mensah
Emmanuel (ST)
Subject: Request Flag to Compulsory Flag - Paint/Vinyl Conversion Works
Dick
Orders to commence this work have now started with the first batch issued during
week commencing 16th March.
Trueform will be given 4 weeks to complete each batch (more than the standard 2
weeks as it is deemed low priority work which should not impinge on ongoing
maintenance and service change work). This is also based on a starting position of
Trueform having c.50 flags in stock available for use. Subsequent batches of
approx. 15 flags per batch will be issued on a weekly basis starting from week
commencing 30th March. On this basis it is expected that 10-15 flags will be
completed per week on average subject to other workload.
We will be aiming to complete the ‘Pay Before You Board’ Area first followed by the
remainder of the old ‘Zone1’ and then key radial corridors.
The first batch (already issued and underway) includes stops in Tooley Street,
Waterloo Road, and York Road and was selected for ease of access, speed of
installation and the opportunity to iron-out any issues.
Batch 2 will include New Oxford Street, Strand, Russell Square, Millbank, Whitehall
and Tottenham Court Road.
Batch 3 will include Park Lane, Horseferry Road, Lambeth Bridge, Gloucester Place,
Regent Street and Shaftesbury Avenue
Subsequent batches are now being identified and will be issued once we can
establish how many of the flags being removed from previous batches and other
misc. works are suitable for re-painting ready for re-use (some flags may have minor
surface damage etc which may make them unsuitable for treatment in this fashion).
Phil Hayter
Stops and Shelters Manager
London Buses - Infrastructure Development
10th Floor, Zone G
Palestra
197 Blackfriars Road, SE1 8NJ
Tel: 020 3054 0427
Email 2 From:
Bradley Peter (ST)
Sent:
27 February 2009 10:52
To:
MacKinnon Maureen (TfL)
Cc:
Kershaw Chris (ST); Hayter Phil (ST); Hall Beverley (ST); Halle Dick (ST)
Subject:
FW: Compulsory and Request stops
Maureen
As promised please find below a draft response for David to send to Peter Hendy on
the subject of compulsory and request stops.
“The revisions to the bus stopping arrangements have now been implemented. We
have asked operators to communicate with drivers that they should only not serve a
bus stop if they are certain that no one wants to get on or off.
In terms of bus stops, all new stops and any that need replacing through wear and
tear will be of the existing compulsory stop design. We are also examining ways of
eliminating the request stop in the centre of London and possibly on major corridors
during 2009-10, by painting the stops white and affixing a red roundel to give them
the appearance of a compulsory stop. This would cost around £30k for the central
zone, plus an additional £60k to cover wither zone 2 or major corridors, which can be
funded with existing budgets. The cost of refurbishing all request stops in London
would be in the region of £450k.
Two prototype flags are due to be installed on the pair of stops on Blackfriars Bridge
Road south of Palestra in a week or so after which a final decision will be made on
whether to go ahead with this.
The alternative is to replace all request stops with new compulsory stops at a cost of
£130k for central area alone or around £2m for the whole network”.
Thanks
Peter
Peter Bradley I Head of Consultation and Engagement Centre
Transport for London
Surface Transport Communications
11th floor - Zone G2
Palestra, 197 Blackfriars Road
London, SE1 8NJ
t 020 3054 0133 / int 80133
f 020 3054 2002 / int 82002
m 07802 679795
e [email address] w
http://tfl.gov.uk
‐‐‐‐‐Original Message‐‐‐‐‐
From: Hall Beverley (ST)
Sent: 18 February 2009 10:33
To: Brown David (Surface Transport MD); MacKinnon Maureen (TfL); Bradley Peter
(ST)
Cc: Halle Dick (ST)
Subject: RE: Compulsory and Request stops
David
We did send a response through last October, though I'm not sure it got to
Peter. That said, having discussed this with Dick and Chris Kershaw we are
looking at a more permanent and cost effective way of doing this. I'll have a
response for Peter to Maureen by the end of the week.
Beverley
‐‐‐‐‐Original Message‐‐‐‐‐
From: Brown David (Surface Transport MD)
Sent: 17 February 2009 17:09
To: MacKinnon Maureen (TfL); Hall Beverley (ST); Bradley Peter (ST)
Subject: Re: Compulsory and Request stops
I thought we had done this ( twice!). David
‐‐‐‐‐ Original Message ‐‐‐‐‐
From: MacKinnon Maureen (TfL)
To: Hall Beverley (ST); Bradley Peter (ST)
Sent: Tue Feb 17 10:01:23 2009
Subject: FW: Compulsory and Request stops
Bev/Peter,
Could you please provide an answer for David to send to Peter.
Thanks
M
..............................................................................
.....
Contact Details: Palestra, 11th Floor, Zone R4, 197 Blackfriars Road
London SE1 8NJ ‐ Tel: 020 3054 0180 ‐ Internal 80180
..............................................................................
......
‐‐‐‐‐Original Message‐‐‐‐‐
From: Smith Stacey
Sent: 17 February 2009 09:46
To: Brown David (Surface Transport MD)
Cc: MacKinnon Maureen (TfL); Hudson Teresa; Woulfe Laura
Subject: FW: Compulsory and Request stops
David,
Peter has asked please, "Is this still going to happen?"
Many thanks
Stacey
‐‐‐‐‐Original Message‐‐‐‐‐
From: Bradley Peter (ST)
Sent: 22 July 2008 17:09
To: Brown Peter (COO); Smith Stacey
Cc: Weimar Jeroen (ST); Halle Dick (ST); Brown David (Surface Transport MD);
Hall Beverley (ST); Taylor Lisa; Yearbury Dallas; Hudson Teresa; Kershaw Chris
(ST)
Subject: FW: Compulsory and Request stops
Peter / Stacey
We have not informed the Mayor of the change in stopping arrangements, but see
no reason for doing so. I have just spoken to Kevin Austin at the GLA (who
was involved in the consultation at an early stage) and he has no problem with
going forward with implementation. I have forwarded him a copy of the letter
that was sent to all consultees summarising the responses to consultation and
outlining what we are intending to do (copy attached for information).
All new and replacement bus stops are now of the red roundel on a white
background (the compulsory stop). We are intending to put vinyl's over the
13,000 request stops at a cost of around £430K, once funding has been
identified.
Thanks
Peter
Peter Bradley I Head of Stakeholder Engagement
Transport for London
Surface Transport Communications
11th floor ‐ Zone G2
Palestra, 197 Blackfriars Road
London, SE1 8NJ
t 020 3054 0133 / int 80133
f 020 3054 2002 / int 82002
m 07802 679795
e
[email address] w
http://tfl.gov.uk ‐‐‐‐‐Original Message‐‐‐‐‐
From: Smith Stacey
Sent: 21 July 2008 17:55
To: Brown Peter (COO)
Cc: Weimar Jeroen (ST); Halle Dick (ST); Brown David (Surface Transport MD);
Hall Beverley (ST); Bradley Peter (ST); Taylor Lisa; Yearbury Dallas; Hudson
Teresa
Subject: RE: Compulsory and Request stops
Peter,
Further to your email attached, Peter has replied, "Thanks ‐ have we told the
Mayor? Shouldn't we? (I'd could do it on Thursday?)"
Many thanks
Stacey
‐‐‐‐‐Original Message‐‐‐‐‐
From: Brown David (Surface Transport MD)
Sent: 21 July 2008 07:41
To: Hendy Peter (TfL)
Cc: Weimar Jeroen (ST); Halle Dick (ST); Brown Peter (COO)
Subject: Re: Compulsory and Request stops
Consultation was stopped due to the election and then restarted afterwards.
Bev hall /dick halle has the latest. My recollection was that it was being
positively received but no final decision had been made yet. peter brown is at
csm today and he will give you an answer. David
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Sent from my BlackBerry Wireless Device
‐‐‐‐‐ Original Message ‐‐‐‐‐
From: Hendy Peter (TfL)
To: Brown David (Surface Transport MD)
Cc: Weimar Jeroen (ST)
Sent: Sun Jul 20 23:58:42 2008
Subject: Compulsory and Request stops
Are they being abolished? Shouldn't we tell the Board?
Peter
Email 3: From:
Hall Beverley (ST)
Sent:
25 February 2009 14:30
To:
Bradley Peter (ST)
Subject:
FW: Replacement of Request Flags
Peter
For info
I may need you to pick this up in terms of working out how we respond to David /
Peter.
Thanks
B
From: Halle Dick (ST)
Sent: 25 February 2009 14:26
To: Kershaw Chris (ST)
Cc: Hall Beverley (ST); Hayter Phil (ST)
Subject: RE: Replacement of Request Flags
Chris
A further thought – could you say something about this at the LBSL operational
meeting this afternoon, please.
Dick
Dick Hallé Strategy Director Surface Transport Transport for London 11th floor - Zone Y, Palestra, 197 Blackfriars Road, London SE1 8NJ
phone: +44 (0)20 3054 0319
Auto 80319
From: Kershaw Chris (ST)
Sent: 25 February 2009 09:53
To: Halle Dick (ST)
Cc: Hall Beverley (ST); Hayter Phil (ST)
Subject: RE: Replacement of Request Flags
No problem. The first pair of stops south of Palestra on Blackfriars Road are both
request stops – we’ll get refurbished flags put up there. Should be done next week:
I’ll let you know when they’re up and we can go and have a look (or you could take a
pair of binoculars to the south-west corner of the office)
____________________________________________
Chris Kershaw
Head of Infrastructure
London Buses
020 3054 0435 (Internal 80435)
07766 421538
10th floor, Zone G
Palestra
197 Blackfriars Road
London
SE1 8NJ
From: Halle Dick (ST)
Sent: 24 February 2009 17:53
To: Kershaw Chris (ST)
Cc: Hall Beverley (ST); Hayter Phil (ST)
Subject: RE: Replacement of Request Flags
Chris
Could you get a repaint/vinyl stop flag made up, so that we could see what it was like
– preferably put up on street somewhere, please?
On the face of it, this seems by far the best option and would enable us to Z1 and
main corridors elsewhere (or Z2).
Dick
Dick Hallé Strategy Director Surface Transport Transport for London 11th floor - Zone Y, Palestra, 197 Blackfriars Road, London SE1 8NJ
phone: +44 (0)20 3054 0319
Auto 80319
From: Kershaw Chris (ST)
Sent: 24 February 2009 15:52
To: Halle Dick (ST)
Cc: Hall Beverley (ST); Hayter Phil (ST)
Subject: RE: Replacement of Request Flags
The other options were set out in my first email:
For wrap-around vinyl (not recommended)
or the repaint/vinyl roundel option – zone
1, £30k; zone 1+2, £70k; network, £450k
For permanent vitreous enamel – zone 1, £130k; zone 1+2, £300k; network, c£2m
I could fund zone 1+2 with the repaint/vinyl roundel option, or zone 1 only with
permanent flags – though there may be supply issues with this option.
____________________________________________
Chris Kershaw
Head of Infrastructure
London Buses
020 3054 0435 (Internal 80435)
07766 421538
10th floor, Zone G
Palestra
197 Blackfriars Road
London
SE1 8NJ
From: Halle Dick (ST)
Sent: 24 February 2009 13:09
To: Kershaw Chris (ST)
Cc: Hall Beverley (ST); Hayter Phil (ST)
Subject: RE: Replacement of Request Flags
Chris
How do the costs compare to the other options?
Dick
Dick Hallé Strategy Director Surface Transport Transport for London 11th floor - Zone Y, Palestra, 197 Blackfriars Road, London SE1 8NJ
phone: +44 (0)20 3054 0319
Auto 80319
From: Kershaw Chris (ST)
Sent: 24 February 2009 10:50
To: Halle Dick (ST)
Cc: Hall Beverley (ST); Hayter Phil (ST)
Subject: RE: Replacement of Request Flags
Dick,
Yes we can re-use request stops – this involves painting them white and applying
the roundel in vinyl. Trueform have just done a batch of 50 as a trial (Phil has just
shown me one, and it looks pretty good). It’s a much better solution than a wrap-
around vinyl and at a similar cost.
I suggest we start using these in Central London (and re-cycle the request stops we
remove) until we are in a position to move forward with a new design,
____________________________________________
Chris Kershaw
Head of Infrastructure
London Buses
020 3054 0435 (Internal 80435)
07766 421538
10th floor, Zone G
Palestra
197 Blackfriars Road
London
SE1 8NJ
From: Halle Dick (ST)
Sent: 23 February 2009 18:06
To: Kershaw Chris (ST)
Cc: Hall Beverley (ST); Hayter Phil (ST)
Subject: RE: Replacement of Request Flags
Chris
Is there any way that we could re-use request flags and turn them into “white” stops?
It would be good if we could avoid using vinyls altogether – do you have budget to do
Zone 1 with enamel flags?
Dick
Dick Hallé Strategy Director Surface Transport Transport for London 11th floor - Zone Y, Palestra, 197 Blackfriars Road, London SE1 8NJ
phone: +44 (0)20 3054 0319
Auto 80319
From: Kershaw Chris (ST)
Sent: 19 February 2009 17:06
To: Halle Dick (ST)
Cc: Hall Beverley (ST); Hayter Phil (ST)
Subject: Replacement of Request Flags
Dick,
Replacement of request flags in the old zone 1 using vinyl wraps would cost c.£30k,
zone 2 a further £40k and about £450k in total for the whole network. I don’t
recommend doing the whole lot in vinyl, as they would have only a 7 year life.
To replace with proper flags (vitreous enamel) would be c.£130k for zone 1, plus
£170k for zone 2. To do the lot would be c.£2m.
What I propose is that we do zone 1 only in vinyl over the next 3 months or so. This
should give us time to work up a proposal for a redesign of the permanent flag in an
alternative material, which should bring down the unit cost, and then a roll-out plan
(over several years)
If the design proposals are going to take longer, we could buy a bit more time by
doing zone 2 in vinyl if there is pressure to keep being seen to deliver something.
Are you happy with this approach?
____________________________________________
Chris Kershaw
Head of Infrastructure
London Buses
020 3054 0435 (Internal 80435)
07766 421538
10th floor, Zone G
Palestra
197 Blackfriars Road
London
SE1 8NJ
Email 4 (with 2 attachments) From: Hall Beverley (ST)
Sent: 17 February 2009 11:01
To:
MacKinnon Maureen (TfL)
Cc:
Bradley Peter (ST); Halle Dick (ST); Kershaw Chris (ST)
Subject:
FW: Compulsory and Request stops
Attachments: _0721175205_001.pdf; MH BSA 0608.pdf
Maureen
Things have moved on from this. I'll be able to get you a full update for
David and Peter by the end of the week.
Thanks
Beverley
-----Original Message-----
From: MacKinnon Maureen (TfL)
Sent: 17 February 2009 10:01
To: Hall Beverley (ST); Bradley Peter (ST)
Subject: FW: Compulsory and Request stops
Bev/Peter,
Could you please provide an answer for David to send to Peter.
Thanks
M
..............................................................................
.....
Contact Details: Palestra, 11th Floor, Zone R4, 197 Blackfriars Road London
SE1 8NJ - Tel: 020 3054 0180 - Internal 80180
..............................................................................
......
-----Original Message-----
From: Smith Stacey
Sent: 17 February 2009 09:46
To: Brown David (Surface Transport MD)
Cc: MacKinnon Maureen (TfL); Hudson Teresa; Woulfe Laura
Subject: FW: Compulsory and Request stops
David,
Peter has asked please, "Is this still going to happen?"
Many thanks
Stacey
-----Original Message-----
From: Bradley Peter (ST)
Sent: 22 July 2008 17:09
To: Brown Peter (COO); Smith Stacey
Cc: Weimar Jeroen (ST); Halle Dick (ST); Brown David (Surface Transport MD);
Hall Beverley (ST); Taylor Lisa; Yearbury Dallas; Hudson Teresa; Kershaw Chris
(ST)
Subject: FW: Compulsory and Request stops
Peter / Stacey
We have not informed the Mayor of the change in stopping arrangements, but see
no reason for doing so. I have just spoken to Kevin Austin at the GLA (who
was involved in the consultation at an early stage) and he has no problem with
going forward with implementation. I have forwarded him a copy of the letter
that was sent to all consultees summarising the responses to consultation and
outlining what we are intending to do (copy attached for information).
All new and replacement bus stops are now of the red roundel on a white
background (the compulsory stop). We are intending to put vinyl's over the
13,000 request stops at a cost of around £430K, once funding has been
identified.
Thanks
Peter
Peter Bradley I Head of Stakeholder Engagement
Transport for London
Surface Transport Communications
11th floor - Zone G2
Palestra, 197 Blackfriars Road
London, SE1 8NJ
t 020 3054 0133 / int 80133
f 020 3054 2002 / int 82002
m 07802 679795
e [email address]
w http://tfl.gov.uk
-----Original Message-----
From: Smith Stacey
Sent: 21 July 2008 17:55
To: Brown Peter (COO)
Cc: Weimar Jeroen (ST); Halle Dick (ST); Brown David (Surface Transport MD);
Hall Beverley (ST); Bradley Peter (ST); Taylor Lisa; Yearbury Dallas; Hudson
Teresa
Subject: RE: Compulsory and Request stops
Peter,
Further to your email attached, Peter has replied, "Thanks - have we told the
Mayor? Shouldn't we? (I'd could do it on Thursday?)"
Many thanks
Stacey
-----Original Message-----
From: Brown David (Surface Transport MD)
Sent: 21 July 2008 07:41
To: Hendy Peter (TfL)
Cc: Weimar Jeroen (ST); Halle Dick (ST); Brown Peter (COO)
Subject: Re: Compulsory and Request stops
Consultation was stopped due to the election and then restarted afterwards.
Bev hall /dick halle has the latest. My recollection was that it was being
positively received but no final decision had been made yet. peter brown is at
csm today and he will give you an answer. David
--------------------------
Sent from my BlackBerry Wireless Device
----- Original Message -----
From: Hendy Peter (TfL)
To: Brown David (Surface Transport MD)
Cc: Weimar Jeroen (ST)
Sent: Sun Jul 20 23:58:42 2008
Subject: Compulsory and Request stops
Are they being abolished? Shouldn't we tell the Board?
Peter
Email 5 (with 1 email attachment and 1 attachment to that email) From:
Bradley Peter (ST)
Sent:
22 November 2008 18:50
To:
McKenna David (ST); Jackson Mike (ST)
Subject:
RE: Bus Stop Consultation
Attachments:
BUS STOPPING ARRANGEMENTS ‐ New poster for drivers
David / Mike
The changes to bus stopping arrangements are currently being phased in. What this
means is that drivers should only not serve a stop if they are certain that no one
wants to get on or off. Therefore if they see someone waiting at a stop (or cannot
see if someone is waiting at a stop because their view is impaired, normally because
there is another bus already at the stop), then they should stop. Equally if a
passenger rings the bell or is waiting close to the exit door then again they should
stop.
The request stop flag will slowly be phased out. All new stops and any that need
replacing through wear and tear will be of the existing compulsory stop design. A
scheme exists to affix compulsory style vinyl's to all request stops, but this is
currently unfunded, and it's unlikely that the money will be found to undertake this in
the short term.
An information campaign is currently being rolled out to drivers – see attached
communication for details.
Thanks
Peter
Peter Bradley I Head of Stakeholder Engagement
Transport for London
Surface Transport Communications
11th floor - Zone G2
Palestra, 197 Blackfriars Road
London, SE1 8NJ
t 020 3054 0133 / int 80133
f 020 3054 2002 / int 82002
m 07802 679795
e [email address] w
http://tfl.gov.uk
From: McKenna David (ST)
Sent: 19 November 2008 11:34
To: Bradley Peter (ST); Jackson Mike (ST)
Subject: Bus Stop Consultation
Peter,
Mike Jackson (RNM Major Projects) has asked for an update on consultation over a
proposal to make all bus stops request stops. Can you contact Mike on 81383 to
discuss with him directly?
Regards
David McKenna TfL Surface Transport - Bus Priority Team
Manager Strategic Programmes (South Team)
Address: Palestra Building, 9th Floor, 197 Blackfriars Bridge Road, London SE1 8NJ
Telephone
- 020 3054 0807 Fax
020 3054 2004
Email 6 (with 1 attachment) From:
Bradley Peter (ST)
Sent:
22 November 2008 14:09
To:
Bell Grant (ST); Berthoz Agnes (ST); Beverley Felicity (ST); Birtill
Oliver (ST); Boag Andrew (ST); Cattermole John (ST); Danino Belinda
(ST); Farrow Nick (ST); Hall Chris (ST); Hall Robert (Coaches);
Harman Mark; Harvey Kristy (ST); Hollis Elizabeth; Jackson MaryAnn
(ST); Johnson Esther (ST); Lacey Claire; Martin Joshua; Miles
Andrew (ST); Murphy Gary (ST); O'Connor Stephen (ST); Page Ron
(ST); Perry George; Podwiazka Darek (ST); Shaw Maree; Shirley
Richard (ST); Skinner Barry (ST); Van Der Nest Christian (ST); Deol
Hardeep (LU); Downham Claire (ST); Emanuel Neville (ST);
Fairclough Lorraine (ST); Whittaker Shelley (ST)
Cc:
Hall Beverley (ST); Halle Dick (ST); Kershaw Chris (ST)
Subject:
BUS STOPPING ARRANGEMENTS ‐ New poster for drivers
Attachments:
BestWorstPractice_A3 Stopping Arrangements FINAL no flash.pdf
For information.
Peter
Peter Bradley I Head of Stakeholder Engagement
Transport for London
Surface Transport Communications
11th floor - Zone G2
Palestra, 197 Blackfriars Road
London, SE1 8NJ
t 020 3054 0133 / int 80133
f 020 3054 2002 / int 82002
m 07802 679795
e [email address] w
http://tfl.gov.uk
From: Marcar George (ST)
Sent: 20 November 2008 12:53
To: Bradley Peter (ST); McAdam Sarah; Marsh Tim; Legg Peter (Exc)
Cc: Skinner Barry (ST); Cattermole John (ST); Hayes Alison (ST); James Hayley (ST); Allen Serena;
London Paul (ST); Demetrious Maria (ST); Parr Ken (ST); Marston Jon (ST); Browne Virginia (ST)
Subject: FW: STOPPING ARRANGEMENTS - New poster for drivers is arriving in garages this week
The attached document is forwarded for your information.
Regards
George.
From: Snow Rosamund
Sent: 20 November 2008 10:22
To: Achohra Ochuko (ST); Skilton Barry (ST); Jones Michael (TPED); Abifarin Dayo (ST); Little Mark
(ST); Baber Guy (ST); Hewerdine Simon (TOCU); James Angie (ST); George Rodney (ST); Martins
Ama (ST); Williams Victor (ST); Gwilliam Ron (ST); O'Connor Michael (ST); Burdon John (ST)
Cc: Linn Stefan (ST); Potter Edward (CSEP); Ajala Elizabeth (ST); Shah Rikesh (ST); Marcar George
(ST); Mitchell Patricia (ST); Adams Judith; Morley Victoria
Subject: STOPPING ARRANGEMENTS - New poster for drivers is arriving in garages this week
All,
For your info, the attached poster is being delivered to bus garages this week.
Drivers are being reminded that they should stop to pick up passengers even if the
passengers don’t put their hand out to hail the bus. This is regardless of whether the
stop is request or compulsory (research shows that passengers don’t notice what
kind of stop it is anyway).
The posters are intended to back up the information already in the Big Red Book
(p6).
Rosamund Snow
Driver Communications Manager
Transport for London
10th Floor
Palestra
197 Blackfriars Road
London SE1 8NJ
Tel: 020 3054 0599 (internal – 80599)
Mb: 07841 230 974
Email:
rosamundsnow@tfl.gov.uk
Email 7 – with 1 attachment From:
Bradley Peter (ST)
Sent:
10 October 2008 04:54
To:
'Rob Kidd'
Cc:
'Ruth Bradshaw'; Livermore Peter; Shirley Richard (ST)
Subject:
FW: bus stops ‐ compulsory stopping
Attachments:
bus stop consultation.pdf
Rob
Further to Peter Livermore’s email, page 2 of the consultation document (attached)
sets out when we expect the drivers to serve stops and when we do not. The aim of
this exercise is to reflect current practice where the distinction between compulsory
and request stops has become lost on the majority of those using buses and to make
it simple. If anything it should slightly reduce the instances of drivers stopping at bus
stops where no one is waiting. For many years the distinction between compulsory
and request stops has not formally existed at night, but very few customers actually
understand this.
The changes are in the process of being implemented, although as they are
designed to reflect current practice, we are not planning any information campaign
as such (other than gentle reminders to customers to always ring the bell when they
want to get off the bus).
The compulsory style flag will now be used for all new stops and any that need
replacing as a result of wear and tear. We are also looking at cost effective ways of
altering the signing on all request stops.
I hope this answers your questions. Please let me know if you need any further
information.
Thanks
Peter
Peter Bradley I Head of Stakeholder Engagement
Transport for London
Surface Transport Communications
11th floor - Zone G2
Palestra, 197 Blackfriars Road
London, SE1 8NJ
t 020 3054 0133 / int 80133
f 020 3054 2002 / int 82002
m 07802 679795
e [email address] w
http://tfl.gov.uk
From: Livermore Peter
Sent: 09 October 2008 18:44
To: 'Rob Kidd'
Cc: Ruth Bradshaw; Bradley Peter (ST)
Subject: RE: bus stops - compulsory stopping
Hi Rob,
There was a consultation about changes to bus stopping arrangements last year -
see attached. Consultation material was sent to over 600 stakeholders. Views were
sought on changes to the current compulsory and request stop operation, how to
make Hail & Ride services more accessible, and how best TfL should notify
occupiers of frontages when making changes to bus stop infrastructure.
Consultation ran until 20 July 2007, and London Councils responded:
http://www.londoncouncils.gov.uk/Transport/consultationsandresponses/LondonCou
ncilsresponsetotheconsultationonbusstoppingarrangements.htm
http://www.londoncouncils.gov.uk/committees/agenda.htm?pk_agenda_items=1256
I've copied Peter Bradley in, who should be able to answer your queries about the
proposal.
I'm checking your query about TRAVL and will get back to you, and I'll also get back
to you regarding the note of Peter Hendy's meeting with TEC.
Regards
Peter
-----Original Message-----
From: Rob Kidd [mailto:[email address]]
Sent: 09 October 2008 13:43
To: Livermore Peter
Cc: Ruth Bradshaw
Subject: bus stops - compulsory stopping
Hi Peter,
further to a meeting of the Officers' Advisory Panel for Transport (OAPT) yesterday, I have
been asked to raise this issue with you. We understand it is TfL's intention to make all bus
stops compulsory stops (as opposed to request stops) in the future, such that buses would
stop at every bus along the route, even if no‐one pressed the bell or hailed the driver. Could
you let me know the rationale behind this decision, and whether there is any intention to
consult on it? Boroughs have raised concerns that there will be increased noise and air
pollution, particularly noticeable in residential areas at night, as well as impacts on traffic
flows at all times.
Best regards,
Rob Kidd | Transport Policy & Project Manager
London Councils
59½ Southwark Street
London SE1 0AL
t: 020 7934 9907
f: 020 7934 9922
www.londoncouncils.gov.uk
This email (and any attachment) is intended only for the use of the individual or entity to which they are
addressed. If you are not the intended recipient of this email, any copying; distribution or other use of the
information in this e-mail is strictly prohibited and may be in breach of government policy, commercial
confidentiality or legal professional privilege. If you are not the intended recipient, please destroy all copies and
inform the sender by return e-mail.
London Councils does not authorise or take responsibility for any emails or part of any e-mails that are personal
in nature. Please note that all emails are potentially the subject of monitoring by London Councils and could be
read and intercepted by someone else. Nothing in this email amounts to a contractual or other legal commitment
on the part of London Councils unless confirmed by an authorised written communication.
Email 8 (with 1 attachment)
From: Halle Dick (ST)
Sent: 24 July 2008 12:00
To:
Hall Beverley (ST); Bradley Peter (ST)
Subject:
FW: Compulsory and Request stops
Attachments: MH BSA 0608.pdf
For info.
Dick
Dick Hallé
Strategy Director
Surface Transport
Transport for London
+44 (0)20 7918 3520
Please note that as from 27 May 2008, I have moved to a new office. My new
address is:
11th floor - Zone Y
Palestra
197 Blackfriars Road
London SE1 8NJ
My office phone number will be +44 (0)20 3054 0319 Auto 80319
-----Original Message-----
From: Brown Peter (COO)
Sent: 24 July 2008 11:49
To: Hendy Peter (TfL)
Cc: Brown David (Surface Transport MD); Halle Dick (ST)
Subject: FW: Compulsory and Request stops
Peter, I hope the attached will act as a sufficient Brief should you wish to
mention to the Mayor today our proposals in regard to demise of Request Stops
and scaling back of Hail and Ride.
(Thanks Dick)
Peter Brown
Chief Operating Officer – Streets
London Streets, Transport for London
11th Floor – Zone R4, Palestra, 197 Blackfriars Road, London SE1 8NJ
Tel: 020 3054 0189/Ext 80189 ? Fax: 020 3054 2002/Ext 82002 ? Mobile:
07715 369 376
-----Original Message-----
From: Halle Dick (ST)
Sent: 24 July 2008 11:02
To: Brown Peter (COO); Bradley Peter (ST)
Cc: Weimar Jeroen (ST); Brown David (Surface Transport MD); Hall Beverley
(ST); Taylor Lisa; Yearbury Dallas; Hudson Teresa; Kershaw Chris (ST); Smith
Stacey
Subject: RE: Compulsory and Request stops
Peter
I concur generally with Peter Bradley's view that this is not really high
profile enough for the Mayor's attention. However, Peter Hendy did say that
he could mention it to the Mayor at one of his regular sessions. If the
meeting touches on bus operations, this would be a reasonable item for AOB.
If Peter H decides to take this approach, Peter Bradley's last email and the
attached stakeholder letter should be sufficient briefing (attached again
here). Then, if the Mayor wants more detail, we can prepare a tailored
briefing note in liaison with Kevin Austin.
Dick Hallé
Strategy Director
Surface Transport
Transport for London
Please note that as from 27 May 2008, I have moved to a new office. My new
address is:
11th floor - Zone Y
Palestra
197 Blackfriars Road
London SE1 8NJ
My office phone number will be +44 (0)20 3054 0319 Auto 80319
-----Original Message-----
From: Brown Peter (COO)
Sent: 23 July 2008 11:26
To: Bradley Peter (ST); Halle Dick (ST)
Cc: Weimar Jeroen (ST); Brown David (Surface Transport MD); Hall Beverley
(ST); Taylor Lisa; Yearbury Dallas; Hudson Teresa; Kershaw Chris (ST); Smith
Stacey
Subject: RE: Compulsory and Request stops
Peter, I would have thought it was worth a short Brief to the Mayor if we are
to do it, do you agree Dick?
Peter Brown
Email 9 (with 1 attachment) From:
Bradley Peter (ST)
Sent:
22 July 2008 17:15
To:
Kevin Austin
Subject:
Bus stopping arrangements
Attachments:
MH BSA 0608.pdf
Kevin
Copy of consultation response letter which summarises what we are intending to do
with bus stopping arrangements following consultation and our comments on the
issues raised.
Let me know if you need any more information.
Thanks
Peter
Peter Bradley I Head of Stakeholder Engagement
Transport for London
Surface Transport Communications
11th floor - Zone G2
Palestra, 197 Blackfriars Road
London, SE1 8NJ
t 020 3054 0133 / int 80133
f 020 3054 2002 / int 82002
m 07802 679795
e [email address] w
http://tfl.gov.uk
Email 10 From: Hall Beverley (ST)
Sent: 21 July 2008 09:24
To:
Brown Peter (COO); Halle Dick (ST)
Cc:
Weimar Jeroen (ST); Bradley Peter (ST)
Subject:
RE: Compulsory and Request stops
Peter
The information you need.
Following the election, we agreed with David (through Nick Wilcox) that we
could now respond to consultation on this project.
The three elements are:
1 – We agreed that we would remove the distinction between compulsory and
request stops. As far as the customer is concerned we are not asking them to
do anything different from what they already do and therefore there will not
be any information / marketing directed at them (other than a general reminder
to ring the bell if you wish to alight from the bus) . As far as the driver
is concerned, we are asking them to stop at bus stops, unless they are certain
that there is no one waiting for their bus, and there is no one on the bus
wishing to get off. This is being communicated to the operators via a letter
to be signed by Mike Weston and will be implemented in stages during the
summer.
No more request stops are being manufactured - as stops require replacement
the current compulsory stop is being used. The project to vinyl over the
existing request stops (at a cost of about £430k) is awaiting funding.
2. – Hail and Ride. A small working group has been set up, to be chaired by
Richard Shirley to progress the review of making hail and ride more accessible
for the 90 or so bus routes that have an element of this mode of operation.
Initially this will concentrate on those bus routes that have just a few roads
that involve hail and ride. Where possible converting the hail and ride
operation to fixed stops will be examined first.
3. – Consultation on bus stops moves. This will be progressed, once resources
have been identified within CSC to handle the correspondence.
Letters responding to consultation have been sent to all stakeholders together
with a summary of all comments made (and our responses to those). We have
received very little feedback following this exercise.
Thanks
Beverley
-----Original Message-----
From: Brown Peter (COO)
Sent: 21 July 2008 08:45
To: Halle Dick (ST); Hall Beverley (ST)
Cc: Weimar Jeroen (ST)
Subject: RE: Compulsory and Request stops
Importance: High
Dick/Bev, can I have an update on this please to Lisa before 0930 when I leave
Palestra for CSM Many thanks
Peter Brown
Chief Operating Officer – Streets
London Streets, Transport for London
11th Floor – Zone R4, Palestra, 197 Blackfriars Road, London SE1 8NJ
Tel: 020 3054 0189/Ext 80189 ? Fax: 020 3054 2002/Ext 82002 ? Mobile:
07715 369 376
-----Original Message-----
From: Brown David (Surface Transport MD)
Sent: 21 July 2008 07:41
To: Hendy Peter (TfL)
Cc: Weimar Jeroen (ST); Halle Dick (ST); Brown Peter (COO)
Subject: Re: Compulsory and Request stops
Consulation was stopped due to the election and then restarted afterwards. Bev
hall /dick halle has the latest. My recollection was that it was being
positively received but no final decision had been made yet.peter brown is at
csm today and he will give you an answer. David
--------------------------
Sent from my BlackBerry Wireless Device
----- Original Message -----
From: Hendy Peter (TfL)
To: Brown David (Surface Transport MD)
Cc: Weimar Jeroen (ST)
Sent: Sun Jul 20 23:58:42 2008
Subject: Compulsory and Request stops
Are they being abolished? Shouldn't we tell the Board?
Peter
