Date: 26 March 2010

My Ref: FOI/2010/0061/INTRCLO

Contact: Peter Rooney

Direct dial: 01934 427394

Mr Kemp

Sent By Email Only

Dear Mr Kemp

In response to your Internal Review request dated 04 March 2010 please see below for our response:

Our partial response to your Freedom of Information request was issued on 5 March 2010 which meant we exceeded the statutory deadline of 25 February 2010. We therefore uphold your complaint that the statutory deadline was exceeded. We apologise for this and are constantly reviewing our procedures to try and improve on performance, in recent months we have received a much higher than average volume of requests which has contributed to this delay.

With regards to the outstanding information please see our response below:

How many staff work in communications, marketing, advertising, promotions and public relations in your authority. For the avoidance of doubt this should include staff in a central department and directorates, plus any retained freelance workers.

Development & Environment - 4.

The structure of communications, marketing, advertising, promotions and public relation (i.e. structure chart/organogram with job roles)

Development & Environment - No Structure

Marketing & Comms Officer - Waste

Customer & Communications Officer - for whole of D&E

Marketing Officer - Leisure and Libraries

Marketing and Events Officer - Leisure and Libraries

The job title of the most senior staff member employed in communications, marketing, advertising, promotions and public relation.

Development & Environment - Waste Minimisation Officer.

The age of the most senior staff member employed in communications, marketing and public relations.

Development & Environment - 37.

The average age of staff members employed in communications, marketing, advertising, promotions and public relation.

Development & Environment - 30.16

The proportion of staff members employed in communications, marketing, advertising, promotions and public relation holding a) journalistic qualifications b) public relations qualifications c) marketing qualifications

1 staff x Journalism qualification

1 staff x Media degree

1 staff x CPD social marketing qualification

1 staff x Post-grad diploma in marketing

2 staff x Diploma marketing communicatons

If you are dissatisfied with the outcome of the Council's internal review, you have a further right of appeal to the Information Commissioner. You can request a review of the council's decisions by contacting:

The Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

Yours sincerely

Peter Rooney

Head of Audit, Risk & Information

North Somerset Council

Philip Hall

Director of Finance and Resources

Information, Communication and Technology Department

North Somerset Council

Town Hall

Weston-super-Mare

Somerset BS23 1UJ

www.n-somerset.gov.uk