This is an HTML version of an attachment to the Freedom of Information request 'Disciplinary procedures for PCSOs'.
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Discipline procedure - police staff 
Introduction and aim 
 
Introduction 
In the workplace, expected standards of conduct are usually 
maintained through the normal day to day relationships between 
supervisors and staff.  Good management practice should ensure that 
all staff: 
ï‚· are aware of the code of conduct and acceptable standards of 
behaviour; and  
ï‚· receive appropriate support to ensure that these are maintained.   
 
This disciplinary procedure is an aid to the effective management of 
people.   
 
Most minor breaches of conduct can be dealt with successfully in an 
informal way and will remind staff about the standards of conduct and 
behaviour that are expected.  In these cases early intervention and 
action are essential to avoid matters escalating. 
 
If a member of staff does not respond to informal action, or there is a 
more serious allegation of misconduct, then this procedure should be 
used to ensure managers deal with discipline matters in a fair and 
consistent way.  It should not be used as a means of imposing 
sanctions or as a lead up to dismissal.   
 
There may well be cases where dismissal is the most appropriate 
action, however, it is vital that emphasis is placed on the improvement 
of behaviour or performance and not on punishment. 
 
The procedure must be strictly adhered to by all parties as failure to do 
so may invalidate the proceedings, though cases would be considered 
individually. 
 
Scope 
The procedure applies to police staff, including those in their 
probationary period, irrespective of role, service and seniority.   
 
Compliance 
This procedure complies with statutory requirements as laid down in 
the following: 
Race Relations (Amendment) Act 2000 
Employment Relations Act 1999 
Human Rights Act 1998 
Employment Rights Act 1996 
Disability Discrimination Act 1995 
Employment Protection (Consolidation) Act 1978 (as amended by the 
Employment Act 1989) 
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Race Relations Act 1976 
Sex Discrimination Act 1975 
Religion or Belief Regulations 2003 
Sexual Orientation Regulations 2003 
Employment Act (2002) (Dispute Resolution) Regulations 2004 
Employment Equality (Age) Regulations 2006 
Advisory, Conciliation and Arbitration Service (ACAS) code of practice 
on disciplinary practice and procedure in employment.   
 
Providing 
A copy of this procedure must be given to a member of staff who is 
information 
subject to a discipline. 
 
Informal action – day to day supervision 
 
Responsibility  Part of the normal supervisory process is that staff have failings and 
of line 
unacceptable standards of work or behaviour brought to their attention 
manager or 
as soon as these are identified. 
supervisor 
 
It is the responsibility of the line manager or supervisor to: 
 
Step Action 

have a meeting and speak to staff and tell them about the 
 
issue and give them the opportunity to respond.   
 
NB Informal meetings must not escalate into disciplinary 
hearings; 

provide staff with clear instructions on the standards 
 
required; 

in the light of all the circumstances, decide whether it is 
appropriate to issue an informal warning to staff about their 
failure to meet the standards of work or conduct required 
and the possible consequences; and 

if a warning is given, make and retain a note of it.  This may 
be referred to in the future if staff fail to meet the required 
standards.  It may be that the PDR reflects this, and/or an 
action plan is used to address concerns.  No record will be 
kept on any personal file but staff should be issued with a 
PDR example of performance sheet. 
  
 
Unsuccessful 
In cases where informal action proves ineffective or the allegation is 
serious, making the informal approach inappropriate, then a formal 
investigation
 should be started. 
 
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General principles 
 
Confidentiality 
Wherever possible privacy and confidentiality will be observed in all 
actions taken using this procedure. 
 
Personnel 
The Personnel Advisory Team is there to: 
Advisory 
ï‚· advise the person hearing the case and the investigating officer on 
Team 
procedure; and 
ï‚· ensure that every case is managed fairly.   
 
Business managers or other senior divisional or departmental officers 
must liaise with the Personnel Advisory Team in all cases that may 
result in disciplinary action being taken. 
 
The Personnel Advisory Team will recommend to the division or 
department whether a formal disciplinary investigation should be 
undertaken. 
 
Meetings 
Wherever possible the dates of discipline investigation interviews and 
hearings should be arranged with mutual consent.   
 
Right to 
In accordance with the Employment Relations Act 1999, s.10, at each 
representation 
stage of this process a member of staff has the right to be 
accompanied by a recognised Trade Union representative or work 
colleague.   
 
It is the member of staff’s responsibility to seek advice wherever they 
wish and arrange their own representation.  If staff give written 
permission then copies of the correspondence will be sent to their 
representative or work colleague. 
 
A member of staff does not have the right to legal representation at the 
hearing. 
 
Grievance  
If during the discipline process a member of staff raises a grievance 
that is related to the case then consideration will be given as to the 
appropriateness of suspending the discipline procedure for a short 
period while the grievance is dealt with.   
 
The Director of Personnel will determine whether to suspend the 
discipline temporarily, depending on the content of the grievance and 
how it relates to the discipline and after receiving advice from: 
ï‚· the Personnel Advisory Team; 
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ï‚· the Diversity Unit; and 
ï‚· the division or department;   
taking account of any representations from the member of staff’s 
Trade Union representative, if applicable.  
 
Elected Trade 
No discipline action will be taken against a recognised Trade Union 
Union 
representative until the circumstances of the case have been 
representatives 
discussed with a senior or full time Trade Union official of the union 
concerned. 
 
Representatives must, however, confirm their status as a recognised 
representative or steward when they are informed, in writing, that they 
are being investigated for alleged misconduct. 
 
Formal investigation 
 
IMPORTANT 
When an act of misconduct has been alleged, and the line manager 
feels that it is serious enough to consider or warrant a formal 
investigation, then the employee’s divisional commander or 
departmental director or equivalent or business manager will liaise 
with the Personnel Advisory Team in order to decide if a formal 
investigation needs to be carried out.   
 
The Personnel Advisory Team will recommend to the division or 
department whether a formal disciplinary investigation should be held. 
 
Referral 
If the division or department decide not to follow the Personnel 
Advisory Team’s recommendation then the matter must be referred to 
the Director of Personnel or the Head of Personnel who will reconsider 
the case.  
 
The Director of Personnel or the Head of Personnel will be responsible 
for making the final decision.  
 
There will be no further opportunity for appeal.  
 
Written submissions from the division or department and the 
Personnel Advisory Team will be required in order for the Director of 
Personnel or the Head of Personnel to reach their decision. 
 
Investigation 
If it is decided that there is a need for an investigation then: 
ï‚· a suitable person will be appointed to be the investigating officer; and 
ï‚· the employee must be given an opportunity to explain their actions 
and state their case. 
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No discipline sanction will be taken against the employee until the 
case has been thoroughly investigated. 
 
Responsibiliti
The investigating officer must: 
es of 
investigating 
officer 

 
No Responsibility 

ensure that a formal notice of investigation is served on 
the employee;  

undertake a thorough and balanced investigation and quickly 
establish the facts;  

maintain a checklist of the documents sent to the employee, 
all of which will be sent recorded delivery, or handed to the 
employee in person; and 

throughout the course of the discipline investigation process 
(before the discipline panel), maintain a written record of:  
ï‚· all decisions or actions made; and 
ï‚· the rationale for those decisions. 
 
Action 
The investigating officer should: 
 
No Responsibility 

gather all the relevant facts promptly before memories fade; 

take statements, including speaking with witnesses and 
obtain relevant documents; 

ensure that the exact wording of any witness interview is 
reflected in their statement and signed off as accurate by 
them wherever possible; 

conduct an investigative interview as soon as possible; 

be accompanied on any investigative interview that they 
conduct with the employee; 

on conclusion of the investigation prepare a case file. 
  
 
Investigative 
It is good practice to arrange an interview with the employee during 
interview 
the course of the investigation.  The following are general principles 
which relate to these interviews: 
 
No Principle 

The employee should be given reasonable notice of the 
investigative interview and be advised of their right to be 
accompanied by their Trade Union representative or a work 
colleague if the employee so wishes;  (see Notice to attend 
an investigative interview)
 

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The letter inviting the employee to the interview will explain 
that the interview is being held by way of an investigation 
into a matter; 

The investigative interview should begin with the wording: 
 
‘In accordance with the police staff discipline 
procedure, we are here today to conduct an 
investigative interview about your alleged 
misconduct concerning (the allegation).   
 
This is not a disciplinary hearing.   
 
As a result of this interview and other enquiries, a 
decision will be made as to whether a formal 
discipline hearing is held or no further disciplinary 
action will be taken.’ 

The facts as known or allegation will be put to the employee 
and they will be invited to offer an explanation.  If the 
explanation is unsatisfactory, incomplete or inconsistent with 
the known facts then they will ask the employee further 
questions. 
Note:  If the employee refuses to attend an investigative interview, a 
decision to hold a hearing will be made subject to the strength of the 
evidence available. 
 
Preparing a 
The case file should include: 
case file 
 
No Item 

an index for ease of reference; 

an executive summary which is cross referenced to the 
documents listed; 

all investigative interview notes; 

statements (when applicable); 

any other documentary evidence that will be relied on at the 
hearing; 

copies of all correspondence sent to the employee, e.g. 
notice of investigation;  

details of the investigation and the evidence for and against 
the allegation of misconduct; and 

an accurate timeline of events that have taken place in 
order to explain any delays in the process. 
Note:  The case file should NOT include: 
ï‚· any conclusions the investigating officer has drawn about whether 
the allegation has been proved; or 
ï‚· any recommendation as to the suitable sanction that may be 
imposed as a result of the investigation. 
  
 
Informing and  Personnel Advisory Teams should inform Professional Standards 
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recording 
Department (PSD) of all formal discipline investigations and the 
outcome of each investigation.  PSD will require details of the 
investigation including any discipline sanction applied. 
 
Further action   If further action is to be taken against the employee, then they should 
refer to the Formal action section of this document which can be 
accessed via this link
 
No further 
If no further disciplinary action is to be taken against the employee, 
disciplinary 
then: 
action  
 
Step Action 

the employee must be informed of this decision by the 
appropriate person, at the earliest opportunity;  

the employee will be issued with confirmation of the decision 
in writing;  

the employee will be asked to resume the duties of their role, 
if appropriate; 

a copy of the written confirmation should be retained with the 
investigation file and forwarded with all other information to 
PSD Intelligence Unit.  They will decide what information 
should be retained on their intelligence systems. 
Any minor issues will be dealt with through the normal management 
intervention process. 
 
No further 
If the employee were suspended then the Personnel Advisory Team 
discipline 
will: 
action and 
suspended 

 
Step Action 

prepare a report describing the outcome of the investigation; 

present it to ACC Workforce and Professional Standards or 
the Director of Personnel, or another Chief Officer; and 

ask them to consider removing the suspension with 
immediate effect. 
 
Returning 
If the employee has been suspended and is returning to their role they 
from 
should read this section 
suspension 
 
Investigations by Professional Standards Department (PSD) 
 
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Introduction 
If it is alleged that the employee has committed a criminal offence 
which could amount to gross misconduct or a breach of the police 
staff code of conduct, there must be a thorough investigation and a 
discipline hearing held.  
 
Case 
If it is alleged that the employee has committed a criminal offence 
discussion 
while at work or otherwise, this must be referred to PSD.  They will 
investigate in accordance with their service level agreement.     
 
A case discussion will be called to agree: 
 
Step Action 

whether the matter is investigated criminally or a decision is 
taken not to pursue a criminal case, then disciplinary action 
may follow; 

who is going to own the investigation; 

who is going to conduct the investigation; and 

what action needs to be taken. 
 
Equity of 
Where a crime or discipline allegation is made jointly against police 
approach 
officers and police staff, an early case conference will agree the best 
method of investigating the matter to ensure parity in enquiry and 
sanction wherever possible. 
 
Membership 
The case discussion will take place between a Personnel Advisory 
Team manager (nominated representative) and a member of PSD 
management team (normally the head of department or deputy). 
 
The division or department will be notified of the case discussion by 
the Personnel Advisory Team manager.  
 
Timescales 
The case discussion will take place by the end of the working day on 
which the allegation is reported or the end of the next working day if it 
comes to light out of hours. 
 
Formal public 
If a formal public complaint is made against the employee, this will be 
complaint 
investigated by PSD.   
 
This is the case even if the matters complained of would not amount to 
a criminal offence.  Any matters which come to light as a result of the 
investigation, which may or may not be criminal, will be the subject of 
a case discussion to agree the investigation process. 
 
Criminal 
A criminal conviction or caution or fixed penalty notice (does not 
offence and 
include traffic offences) should not automatically be treated as a 
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conviction 
reason to take discipline action against the employee.   
 
A discipline investigation will not usually be concluded until the 
criminal investigation has been finalised. 
 
A dual purpose interview may be held to avoid unnecessary 
duplication, and time delays. 
 
Out of hours 
If the matter is urgent, e.g. it has come to light out of normal working 
and urgent 
hours that the employee has been or are about to be arrested, the 
referrals 
matter should be referred, without delay, by the arresting officer to the 
on call PSD liaison officer (via the Force duty officer).   
 
The PSD liaison officer will 
 
Step Action 

review the facts and decide who should progress the 
investigation: 
ï‚· PSD; or 
ï‚· the division or department where the alleged offence has 
taken place; 

consider the wishes of any victim, public interest needs and 
public perceptions before:  
ï‚· deciding if it would be appropriate to deal with the matter 
as a discipline investigation only; or 
ï‚· suspending any criminal investigation; and 
 
NB  The decision will be quality assured at a case 
conference on the next working day. 

notify, as soon as possible, a member of PSD's 
management team to allow a case conference to be 
arranged.   
 
Independent 
Some offences will be referred to the Independent Police Complaints 
Police 
Commission (IPCC) by PSD.  The IPCC will:  
Complaints 
Commission 

 
Step Action 

fully review the facts made available to them; 

decide on how the matter will be investigated; and 

decide the level of management or supervision. 
 
Change or restriction of duties or suspension  
 
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Change or 
In certain circumstances, it may be appropriate to remove the 
restrict 
employee from their current role: 
 
No Example 

changing or restricting the employee’s duties in their current 
role; or 

removing the employee, with their consent, from their  
current duties or posting them into a role where the 
investigation would not be prejudiced in any way.  
 
If the employee does not give their consent then 
consideration must be given to suspending them.  
 
Suspension 
Suspension will be a last resort.  Suspension from work is a 
precautionary measure and is not a discipline sanction in itself.  The 
employee will only be suspended if: 
 
No Reason 

the allegation made against them involves gross 
misconduct
; or 


ï‚· the employee’s continued presence in the workplace may 
prejudice the investigation, or harm their interests or those 
of others; and 
ï‚· changes or restriction to the employee’s duties or removal 
to another post has been fully considered and are not 
appropriate or the employee has refused them. 
 
Decision to 
The decision to suspend the employee will be made by ACC 
suspend 
Workforce and Professional Standards or, in their absence, the 
Director of Personnel or, in the absence of both, another Chief Officer. 
 
They will consider the information available, produced by the relevant 
Personnel Advisory Team, and this will form the rationale for their 
decision to suspend.   
 
A written record of reasons for the suspension will be retained by the 
Personnel Advisory Team. 
 
Written 
If a decision is made to suspend, an appropriate Force representative 
notification  
will personally hand the employee formal written notification.  This will: 
 
No Detail 

outline the reasons for their suspension including initial 
details of the allegation, as known at this stage;  

explain the conditions of their suspension; 
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state that consideration was given to restricting the 
employee’s duties or removing them to another role but that 
neither option was appropriate and state why these options 
were not possible or appropriate; and 

contain information on the employee’s entitlements. 
The employee and the Force representative should sign and date a 
copy of the written notification. 
 
Review of 
At least monthly during the investigation, ACC Workforce and 
suspension 
Professional Standards or the Director of Personnel, after updates 
from the Personnel Advisory Team, will review the decision to 
suspend.   
 
A written record of the details will be kept by the Personnel Advisory 
Team who will be responsible for ensuring the employee is informed of 
the outcome.   
 
Appeal review  At any time the employee or their Trade Union representative can 
decision 
appeal the decision of the review by writing direct to ACC Workforce 
and Professional Standards or the Director of Personnel. 
 
Staff involved in gathering or processing evidence 
 
Introduction 
If the employee is involved in gathering or processing evidence and it 
is alleged that they may have committed a discipline offence, relating 
to a matter of honesty or integrity, then they may: 
ï‚· have their current duties changed or restricted; 
ï‚· be removed to another post with their consent; or  
ï‚· be suspended during the investigation.   
 
This will ensure that the employee is not part of the evidential chain 
and cannot compromise prosecution cases. 
 
The decision to do this, in these circumstances, is not a discipline 
sanction. 
 
Decision 
The decision to change or restrict duties or removal from role will be 
made by the Director of Personnel and the Head of Professional 
Standards Department with advice from the relevant Personnel 
Advisory Team.   
 
Further guidance can be accessed via these links: 
ï‚· disclosure flowchart; and 
ï‚· disclosure notes
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The views of the employee’s divisional or departmental management 
team will be taken into consideration.   
 
Ongoing 
If the employee is suspended, restricted or removed from their post or 
court cases 
duties, then the investigating officer will notify the relevant divisional 
commander or departmental director or equivalent to allow them to 
assess the impact on ongoing court cases.  They may liaise with the 
head of Criminal Justice Support. 
 
Returning to 
At the completion of the discipline proceedings, the head of PSD and 
the 
the Director of Personnel, supported by the Personnel Advisory Team, 
employee’s 
will decide whether the employee can return to their former role.  They 
role 
will refer to the disclosure flowchart and notes when making their 
decision. 
 
Conditions of suspension 
 
Identity card, 
At the time of suspension, the employee must surrender their identity 
uniform and 
card and any equipment that is considered by the investigating officer 
equipment 
to be relevant to the investigation. 
 
Equipment and uniform will not be removed routinely unless there are 
justifiable grounds for believing the employee may misuse it while they 
are suspended.  
 
Attendance at 
The employee must not attend police premises while suspended, 
police 
unless: 
premises and 
ï‚· asked to do so by the investigating officer or their line manager; or  
clubs   
ï‚· for the purposes of representation.   
 
The employee will not have access to police premises or sports 
facilities as a member or guest unless this restriction has been waived 
by the divisional commander or departmental director or equivalent. 
 
Access to 
The employee will have access to OHSW and Trade Union services, 
OHSW and TU  where applicable. 
premises 
 
Pay, 
The employee will continue to receive their normal pay, including: 
allowances 
ï‚· all the contractual earnings, allowances and benefits that would be 
and benefits 
paid during a period of normal working; and  
ï‚· any incremental progression up to the top of the employee’s current 
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grade. 
 
The employee will not be entitled to any incremental progression from 
their current grade to a higher grade (this means that if the employee 
is a scale 4-SO2 and is at the top of scale 5 when they were 
suspended, they will remain on that pay scale and not progress to the 
bottom of scale 6 while they remain suspended).   
 
The person hearing the case may authorise payment to be made 
retrospectively, depending on the outcome of the discipline 
investigation.  Each case will be assessed individually. 
 
Subscriptions  Subscriptions will continue to be deducted at source, unless the 
employee requests, in writing, that payments should cease. 
 
Representing 
The employee will not: 
the Force 
 
No Example 

represent the Force in any capacity, e.g. Force band; or 

be allowed to participate in any capacity in Force sporting 
activities or be eligible for selection by the Police Athletic 
Association, unless this restriction is lifted by the ACC 
Workforce and Professional Standards or, in their absence 
the Director of Personnel. 
 
Attendance at 
The employee should have been informed at the time of their 
court 
suspension that they are still required to attend court should they be 
required to give evidence.  Failure to do so could result in a witness 
summons or warrant of arrest. 
 
As there is a possibility that the employee’s credibility as a witness 
may be undermined if they have submitted any statements of evidence 
on any court files and are then subject to investigation under this 
procedure, the disclosure officer in each case: 
ï‚· must reconsider the employee’s position as a witness; and 
ï‚· will, if necessary, reveal that fact to the prosecutor in accordance 
with the Criminal Procedure and Investigations Act 1996. 
 
In these circumstances, the employee’s divisional or departmental 
personnel officer should notify the CJS Witness Care Bureau.  They 
will search all outstanding cases to find those in which the employee 
has submitted statements and forward details to the officers in charge 
of each so that the case can be reviewed to determine if progress can 
be made without the employee’s witness evidence. 
 
If the discipline proceedings are considered to be of such a serious 
nature that the employee has been suspended, in order to prevent any 
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logistical or legal problems, the Crown Prosecution Service should be 
informed at the earliest opportunity. 
 
Annual leave  
The employee may take holidays while suspended but they must 
inform their line manager and provide full contact details.  No 
deduction will be made from the employee’s annual leave entitlement. 
 
Annual leave entitlement will continue to accrue during the employee’s 
suspension. 
 
The employee should be aware that they must be available to attend 
relevant discipline investigation interviews and hearings.   
 
If the suspension is lifted, then normal annual leave carry over 
arrangements at the end of the leave year will apply. 
 
Colleagues 
Work colleagues should not be discouraged from maintaining contact 
with you. 
 
The divisional or departmental personnel officer should arrange for 
them to be updated regularly with appropriate information.  This can 
be achieved by an agreed process with the nominated welfare contact.
 
Nominated 
The divisional or departmental management team will nominate a 
welfare 
suitable welfare contact.  They will be responsible for: 
contact  
 
No Responsibility 

updating the employee regarding work related issues; 

if the employee requests, forwarding copies of the Weekly 
Bulletin, The Beat newspaper, etc. for their information; and 

answering any welfare concerns the employee may have 
during the suspension.   
 
Sickness 
If the employee becomes ill, they should follow the normal sickness 
reporting   
reporting procedures.  It does not, however, override the conditions of 
their suspension.   
 
The employee will continue to receive normal pay as outlined above 
under pay, allowances and benefits 
 
If the suspension is lifted and the employee is still off work due to 
sickness, then normal sickness rules will apply from the date of their 
reinstatement.   
 
If the employee submits a medical certificate then this must be 
recorded on NSPIS HR as ‘sickness while suspended.’  The medical 
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certificate should be retained on the employee’s personal file.   
 
Holding 
Sickness absence does not necessarily excuse the employee from 
hearings in 
attending a discipline hearing and advice may be sought from the 
their absence 
Force Medical Officer to determine if they are fit to attend.  If this view 
differs from the employee’s own GP’s or consultant’s, then 
independent advice may be sought.   
 
The hearing may be heard in the employee’s absence if: 
 
No Example 

the person hearing the case reasonably believes that the 
employee is fit enough to attend; or 

the employee is unlikely to be able to attend for an indefinite 
or protracted period. 
 
Formal action 
 
Introduction 
The employee’s business manager or personnel officer is responsible 
for seeking a decision from the Personnel Advisory Team, based on 
information provided by the investigating officer, before starting this 
part of the process. 
 
The divisional commander or departmental director or equivalent or 
business manager will determine whether a disciplinary hearing should 
be held: 
ï‚· based on information provided by the investigating officer; and  
ï‚· following consideration of the Personnel Advisory Team’s 
recommended way forward.   
 
NB This decision must always be made in liaison with the Personnel 
Advisory Team.   
 
Referral 
If the division or department decide not to follow the Personnel 
Advisory Team’s recommendation then the matter must be referred to 
the Director of Personnel or the Head of Personnel who will reconsider 
the case.  
 
The Director of Personnel or the Head of Personnel will be responsible 
for making the final decision.  
 
There will be no further opportunity for appeal.  
 
Written submissions from the division or department and the 
Personnel Advisory Team will be required in order for the Director of 
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Personnel or the Head of Personnel to reach their decision. 
 
Hearing 
Where the investigation has established that there is a case to answer 
and formal action is to be taken against the employee, then a 
discipline hearing will be arranged as soon as practicable.   
 
This will normally be within one month of the completion of the 
investigation, unless there are exceptional circumstances.   
 
The employee will be notified by letter of the date and time of the 
hearing. 
 
Police officer 
Whenever possible, in cases when police officers and police staff is 
and police 
jointly involved, efforts should be made to hold the two separate 
staff involved 
hearings on the same day.   
 
However, this arrangement should not cause unreasonable delay for 
either party. 
 
Discipline 
The panel should comprise of the person hearing the case and a 
panel 
member of the relevant Personnel Advisory Team, both of whom are 
independent of the investigation.   
 
Person 
The person hearing the case will be a manager senior to: 
hearing the 
ï‚· the investigating officer; and  
case 
ï‚· the employee, the member of staff subject to the discipline. 
 
Command 
The person hearing the case will be a Command Team member if the 
Team 
employee is subject to: 
involvement 
ï‚· a live final written warning; 
ï‚· suspension; or 
ï‚· an allegation of gross misconduct
 
Duties of 
The person hearing the case must: 
person 
ï‚· ensure that copies of all correspondence with the employee is held 
hearing the 
on file; and 
case 
ï‚· within 14 calendar days of the decision to hold a discipline hearing: 
 
Step Action 

provide the employee with written notification of the date and 
time of the hearing;  

provide the employee with details of the nature of the 
allegation; and 
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inform the employee of their right to be accompanied by a 
Trade Union representative or a work colleague. 
 
Serving of 
All documents from the Force’s side, relating to the hearing must be 
papers 
served on the employee as soon as possible, but in any case, no less 
than 21 calendar days before the employee’s hearing. 
 
By mutual agreement this period can be decreased to allow the 
hearing to be held sooner. 
 
The documents served will include details of all witnesses who is 
being relied on, including those who are called and their statements. 
 
Duties of 
The investigating officer must: 
investigating 
officer 

 
Step Action 

notify the employee of the attendance of any witnesses that 
they intend to call within a minimum of 21 calendar days 
before the hearing; 

notify the Personnel Advisory Team member no later than 7 
calendar days before the hearing of the names of any 
witnesses that are to be called; and 

inform the witnesses accordingly. 
 
Duties of 
At least 7 calendar days before the hearing, the employee must: 
member of 
staff 

 
Step Action 

circulate copies of all documents; 

provide details of their Trade Union representative or work 
colleague, if they are to be accompanied at the meeting; 

request the attendance of any witnesses; 

notify the Personnel Advisory Team member of the names of 
any witnesses that are to be called; and 

disclose any documentation to be presented at the hearing 
to the Personnel Advisory Team member. 
 
Witnesses 
Before the disciplinary, the person hearing the case will, after 
discussion with both parties, if necessary, determine the number of 
witnesses that each side can bring to the hearing, taking into account 
their relevance to the case.   
 
The evidence of other witnesses will be presented in writing. 
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Rearranging 
Hearings may be rearranged to accommodate the employee, 
hearings 
however, there may be circumstances when the hearing will continue 
in the employee’s absence, e.g. where: 
ï‚· long term sickness prevents the employee’s attendance; 
ï‚· the employee is repeatedly unavailable or fail to attend; and  
ï‚· all reasonable attempts have been taken to ensure the employee’s 
attendance. 
 
Normally a hearing will not be rearranged more than twice, unless 
there are exceptional circumstances.  If the employee cannot attend 
on the second occasion, the person hearing the case may decide to 
proceed in their absence and they will be notified in writing and 
offered the opportunity to be represented instead. 
 
At the discipline hearing 
 
Introduction 
The person hearing the case will explain the purpose of the hearing 
and the process that will be followed.  This will include: 
 
Step Action 

introducing all parties and their role in the hearing; 

confirming the purpose of the hearing, clarifying the nature of 
the allegation of misconduct; 

explaining the procedure the hearing will follow; and 

clarifying that if the allegation is proven, discipline action will 
be taken. 
 
Presentation 
At the hearing, the investigating officer will present facts, witnesses 
of the case 
and materials to support the allegation. 
 
Questions 
Questions may then be asked by: 
 
No Person 

the person hearing the case; or 

the employee; or 

the employee’s Trade Union representative; or 

the Personnel Advisory Team member. 
 
Questioning 
Witnesses who are called on to give evidence may also be asked 
of witnesses 
questions by the above people. 
 
Employee’s 
The employee and their Trade Union representative will be given the 
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response 
opportunity to respond.  The employee may be asked questions by the 
following: 
 
No Person 

the person hearing the case;  

the investigating officer; or 

the Personnel Advisory Team member. 
 
Questioning 
Witnesses the employee calls on to give evidence may also be asked 
of witnesses 
questions by the above people. 
 
Adjournment 
The person hearing the case will adjourn to consider all the facts and 
come to a decision with advice from the Personnel Advisory Team 
member. 
 
If more information is required the hearing may be adjourned and 
reconvened at a later date. 
 
Balance of 
The person hearing the case: 
probabilities 
 
No Action 

must decide whether on the balance of probabilities the 
employee has committed the act of misconduct that has 
been alleged; and 

does not need to be satisfied beyond reasonable doubt of 
the employee’s guilt. 
 
Consideration
In reaching a decision on the case the person hearing the case should 
s  
ask themselves the following questions: 
 
No Question 

Has there been as much investigation as is reasonable in the 
circumstances? 

Have the requirements of the discipline procedure been met?

Have I paid sufficient regard to any explanation put forward 
by the employee or on their behalf? 

Do I believe that the employee has committed the 
misconduct as alleged? 
 
Decision 
The person hearing the case must: 
 
Step Action 

give a verbal summary of what factors and considerations 
influenced their final decision and, wherever possible provide 
the employee with the verbal decision of the hearing; and 
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send the employee written confirmation of their decision 
within 14 calendar days of the hearing by recorded delivery 
and this should provide details of any discipline sanction and 
inform the employee that they have a right to appeal within 7 
calendar days of receipt of this notice. 
NB Only warnings which are live at the time of a subsequent 
discipline offence will be taken into account in determining the 
appropriate level of discipline sanction. 
 
No sanctions 
If the person hearing the case concludes that no sanction is 
appropriate then they should follow the process for no further 
disciplinary action

 
The employee must return to work on the next normal working day 
after a suspension has been lifted unless the person hearing the case 
tells the employee otherwise. 
 
Warnings 
 
Introduction 
All warnings should state the: 
 
Step Action 

nature of the misconduct; 

rationale for the decision taken by the person hearing the 
case; 

discipline action taken; 

improvement expected and the timescales (if appropriate); 

consequences of failing to attain the required change or 
improvement;  

the employee’s right of appeal; and 

confirmation of the period for which the discipline will remain 
live. 
 
Verbal 
For minor breaches a verbal warning will be given.  A letter will be 
warning 
issued to the employee confirming that a verbal warning has been 
issued but indicating that the letter does not in itself constitute a written 
warning. 
 
A copy of the letter will be placed on the employee’s personal file. 
 
Verbal warnings remain live for a period of 6 months from the date of 
issue. 
 
After the live period, the letter confirming that a verbal warning has 
been given must be removed from the employee’s personal file unless 
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the breach was a matter of honesty and integrity. 
 
Details of the verbal warning will be retained by the Personnel 
Advisory Team. 
 
Written 
Where a matter is considered to be of a sufficiently serious nature, the 
warning 
employee will be given a written warning. 
 
A letter will be issued to the employee confirming that a written 
warning has been issued. 
 
A copy of the letter will be placed on the employee’s personal file. 
 
Written warnings remain live for a period of 12 months from the date of 
issue. 
 
After the live period, the letter confirming that a written warning has 
been given must be removed from the employee’s personal file unless 
the breach was a matter of honesty and integrity. 
 
Details of the written warning will be retained by the Personnel 
Advisory Team. 
 
Final written 
If a written warning has not been effective or where a matter is 
warning 
considered to be of a sufficiently serious nature, the employee will be 
given a final written warning. 
 
final written warning will remain live for a period of 18 months.  
However, if the misconduct is deemed to be exceptionally serious, this 
period may be extended by the person hearing the case. 
 
A copy of the letter will be placed on the employee’s personal file. 
 
After the live period, the letter confirming that a final written warning 
has been given must be removed from the employee’s personal file 
unless the breach was a matter of honesty and integrity. 
 
Details of the written warning will be retained by the Personnel 
Advisory Team. 
 
The employee must be clearly informed that a further infringement 
could result in their dismissal. 
 
Dismissal 
 
Introduction 
This section applies if the employee has already had a final written 
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warning which is still live, or in cases of gross misconduct, where the 
person hearing the case has the power to dismiss. 
 
Decision 
The decision to dismiss rests with ACC Workforce and Professional 
Standards or, in their absence, the Chief Officer hearing the case. 
 
Repeated acts  The employee may be dismissed if they have committed repeated acts 
of misconduct  of misconduct.   
 
In these circumstances the employee would be dismissed but would 
be given contractual paid notice. 
 
Gross 
If a decision has been made to dismiss the employee following an act 
misconduct 
of gross misconduct then there will be an immediate dismissal and 
no payment will be made in lieu of notice. 
 
In gross misconduct cases the employment contract will cease from 
the date of the discipline decision. 
 
Letter of 
Where the employee is to be dismissed, a letter of dismissal, including 
dismissal 
the rationale, will be issued to them within 14 calendar days of the 
decision being made.   
 
This will be sent by recorded delivery. 
 
Other sanctions 
 
Alternatives  
Where the circumstances warrant it and the opportunity exists, the 
person hearing the case may consider the following alternatives, in 
conjunction with a final written warning: 
 
No Option 

suspension without pay for a specified period; 

salary may be reduced or increments withheld permanently or 
for a specified period; 

demotion or transfer to a post at a lower grade (the person 
hearing the case will determine the specified demoted grade); 
or 

transfer to another location or post at the same grade. 
ï‚· Options 3 and 4 will be dealt with under the Capability procedure
ï‚· Protection of earnings, enhancements and allowances and 
secondary redeployment will not apply.  
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Proportionate 
Any discipline sanction imposed must be reasonable, fair and 
sanction 
proportionate.   
 
If a decision is made to transfer the employee to another location or 
post then consideration should be given to their domestic 
circumstances.   
 
Restrictions 
For the duration of the sanction the employee may: 
for duration of  ï‚· apply for other roles within the Force, at their new ‘demoted grade’ 
sanction 
role; but 
ï‚· not apply for any role that is a promotion from their ‘demoted grade’ 
role. 
 
Recording a 
Personnel officers will record a demotion on NSPIS HR as follows:   
demotion on 
 
NSPIS HR 
 
 
Step Action 

click on Assignment; 

click in the box on the bottom right hand side of this page; 

in the Additional details box choose the line Assignment 
change reason; 

click on the pick list and choose (the timescale of the 
sanction that is appropriate, i.e. 12, 18 or 24 months):  
Demotion (12); 
Demotion (18); or 
Demotion (24); and 

save. 
 
Appeal process 
 
Introduction 
The employee has a right of appeal against all sanctions imposed 
under this procedure.   
The appeal hearing will determine whether the decision taken by the 
person hearing the original case was fair and reasonable.   
The sanction can remain the same or be decreased or increased. 
Discipline sanctions will remain in force pending the outcome of the 
employee’s appeal. 
 
Written 
The employee should personally submit, or send by recorded delivery, 
notification 
written notification of their intention to appeal against any sanction, 
including dismissal, to the Director of Personnel.  This should be within 
7 calendar days of receiving written confirmation of the sanction. 
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Grounds for 
Within 28 calendar days from the date of the hearing, the employee 
appeal 
must submit a written statement, providing a detailed explanation of 
their grounds and underlying reasons for the appeal.  This should state 
whether they are appealing on one or more of the following: 
 
No Reason 

against the finding of misconduct; 

against the severity of the sanctions; or 

in relation to a procedural irregularity. 
 
Appeal 
Following the receipt of the written notification of appeal, an appeal 
hearing 
hearing will be arranged to sit within 2 months. 
 
Priority over appeal hearing dates will be given to appeals against 
dismissal.   
 
Appeals panel  The members of the panel hearing the appeal will: 
ï‚· not have been involved in the original discipline investigation or 
sanction; and 
ï‚· will be selected depending on the sanction imposed at the original 
hearing as follows: 
 
Sanction 
the appeal panel will consist of 
Verbal 
ï‚· an independent person of at least the same level as 
warning 
the person hearing the original case; and 
ï‚· a Personnel Advisory Team member. 
Written 
ï‚· the ACC Workforce and Professional Standards or 
warnings 
another Command Team member; and 
ï‚· a Personnel Advisory Team manager. 
Dismissal  ï‚· the DCC, or in exceptional circumstances the CC;  
ï‚· another Command Team member; and 
ï‚· the Director of Personnel or Head of Personnel as an 
advisor. 
The appeals panel has the discretion to reconsider the case in its 
entirety and determine the appropriate penalty for the behaviour 
demonstrated.  They may, if they feel it is appropriate: 
ï‚· consider any evidence not considered at the original hearing; and 
ï‚· decide to exclude evidence that was considered at the original 
hearing. 
 
Witnesses 
Witnesses may be called to give evidence. 
 
All parties must be notified in advance if the employee or the 
investigating officer requires witnesses to attend.   
 
New witnesses, i.e. witnesses who were not asked to attend the 
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discipline hearing, may be required to attend the appeal hearing. 
 
This may include written witness statements. 
 
At the hearing  The employee and/or their representative and the investigating officer 
will present submissions.  The person who heard the original case may 
be called to outline the reasons for determining that on the balance of 
probabilities the employee was guilty of the misconduct alleged and 
why the discipline sanction was imposed.   
 
Decision 
The panel will consider the evidence presented and will be tasked with 
reaching a fair outcome, taking into account all circumstances.  For 
example, an irregularity in procedure during the initial investigation will 
be taken into account, but will not automatically overturn a decision 
where the panel is satisfied that the: 
ï‚· misconduct took place; and  
ï‚· the sanction is proportionate. 
 
Notification of  The employee will be informed verbally of the outcome of the appeal 
outcome 
and the reasons for the decision.  This will be confirmed in writing 
within 14 calendar days of the hearing by the person advising the 
panel. 
 
Sanction 
If the sanction changes, then the live period, e.g. 6, 12 or 18 months, 
changes 
for the warning should be checked and adjusted to account for any 
time already elapsed. 
 
Discipline 
If discipline action is reconsidered and withdrawn, any written 
withdrawn 
reference to it will be removed from the employee’s personal file. 
 
Further 
Any decision of the panel will be final. 
appeal 
 
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Policy database administration 
 
Document 
The table below lists the details relating to this document. 
information 
 
Item Details 
Document Title 
Discipline procedure - police staff 
Owner 
Personnel 
Author / Reviewer 
Martin Terrell 
Date of last review 
28/02/2008 
Date of next review 
27/02/2010 
Equality Impact Assessment  
Enter: Yes / No 
relevance test  
Completed:  Yes 
Full Equality Impact 
Enter: Yes / No / Not relevant 
Assessment 
Completed:  No 
Compliant with Human 
Enter: Yes / No 
Rights Act 1998 
Yes 
 
Revision 
The table below details revision information relating to this document. 
information 
 
Topic Title 
Date of last update 
Director of Personnel and Training changed  02/06/2009 
to Director of Personnel 
 
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Document Outline