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Chief Executive Legal and Democratic Services |
Information Management The Guildhall St Giles Square Northampton NN1 1DE
Tel: (01604) 838536 Fax: (01604) 837057 Minicom: (01604) 838970 DX 703139 Northampton 6 |
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A Johnson Whatdotheyknow.com
Email [FOI #2680 email]
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Ref No: |
NBC706-930 |
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Officer: |
David Taylor |
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Tel: |
01604 838536 |
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Email: |
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Date: |
19th September 2008 |
Dear A Johnson
Information Request NBC706-930
I am writing to acknowledge your request for information dated 5th September 2008 which is being dealt with under the Freedom Of Information Act 2000 (FOI).
Your request has been given the unique access to information code NBC706-930. Please quote this reference on any correspondence relating to this request.
With reference to your request regarding the Local Government Ombudsman (LGO) findings of maladministration against Northampton Borough Council (the Council), please find detailed below our response in point turn.
Under the Council's retention policy, reports from the LGO are kept for a period of 3 years (the year that it was created in plus a further 2 years). Therefore since the financial year 2005/06 the LGO has identified 3 complaints where they considered maladministration had occurred.
The Council has not refused in full or part any of the 3 maladministration findings.
In all of the 3 cases the Council has fully accepted and complied with the Ombudsman's findings.
If you consider the Council has not provided the information you have requested you have the right to challenge that decision in respect of your information request within 6 months.
Please write to:
Information Access Challenges
Northampton Borough Council
The Guildhall
St Giles Square
Northampton NN1 1DE
Or email: [email address]
If your challenge is not resolved to your complete satisfaction, you will then have the right to complain to the Information Commissioner.
If you feel your request has been handled unfairly you should, in the first instance, complain using the Council's Customer Feedback form and address it to the department you have been dealing with. The Council's Complaints procedure (a full copy of which is available on the internet, from any Council reception or by telephoning or writing to the Council's Complaints Co-ordinator) will then be used to try and resolve your complaint.
Yours sincerely
Mr D J Taylor
Freedom of Information Officer
Information Management Team Leader
Legal and democratic Services
www.northampton.gov.uk
