THE BRADFORD WINTER SERVICE POLICY & OPERATIONAL PLAN 2009 / 2010
CONTENTS PAGE NO
1.0 OBJECTIVE 3
2.0 CONFIDENTIALITY 3
3.0 CIRCULATION LIST 3 - 4
4.0 WINTER MAINTENANCE POLICY 4
5.0 INTRODUCTION 4 - 5
6.0 T&H/STREET SCENE RELATIONSHIP 5 - 6
(OPERATIONAL ARRANGEMENTS)
7.0 WEATHER FORECASTS 6 - 11
8.0 ICE PREDICTION SYSTEM 11
9.0 IDENTIFICATION OF ROUTES FOR TREATMENT 11 - 16
10.0 REPORTING PROCEDURES 16 - 18
11.0 PERSONNEL 18 - 21
12.0 PLANT AND VEHICLES 21
13.0 SALT 21
14.0 MEDIA COMMUNICATIONS 21
15.0 PERFORMANCE MONITORING 22
16.0 APPENDICES 22
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL
THE BRADFORD WINTER SERVICE POLICY AND OPERATIONAL PLAN 2009 / 2010
1.0 OBJECTIVE
1.1 To plan for and provide an, efficient, effective and economic Winter Service throughout the Metropolitan District.
1.2 Maintaining the Safety, Availability and Reliability of the highway network are key objectives for the Council. Low temperatures and the formation of ice can cause serious damage to the fabric of the running surfaces of the network and therefore the Winter Service can make an important contribution to sustainability and whole life costs of the asset.
The Bradford Winter Service Policy and Plan is designed to provide detailed information on how the Policy is implemented and is very much a working document for officers involved in the operation of that Service.
1.4 Liaison exists with neighbouring authorities to ensure that as far as is practicable, arrangements across district boundaries are consistent and minimise problems for the travelling public.
2.0 CONFIDENTIALITY
2.1 This document contains names and telephone numbers of staff engaged in the provision of this service. These must not be divulged to the press or members of the public. This information is confidential and must only be used for the purpose of winter emergencies.
3.0 CIRCULATION LIST
Councillors A Hawkesworth, K Hopkins, I Greenwood, J Sunderland
Barra Mac Ruairí, Strategic Director (Regeneration)
J Blackburn - 2
K Escritt - 2
P Holmes (CCTV Control Centre) - 2
Bradford South T&H Admin Office (Flockton House)
Bradford North T&H Admin Office (Crossflatts)
Area Highway Managers - 6
G Davey - Insurance - 2
Emergency Planning Unit - 2
I Bairstow - Environmental Services Director
S Eddison / D Mazurke - 6
Council Press Office
J Binnington - West Yorkshire Transport Services (Shearbridge)
West Yorkshire Police - 2
West Yorkshire Fire Service
West Yorkshire Ambulance Service
J Balsham - Legal Services
G Reay - Health & Safety
4.0 WINTER SERVICE POLICY
4.1 Bradford's Winter Service Policy and Operational Plan 2009 / 2010 was approved by the Strategic Director in conjunction with Executive Member (Environment) on 28th October 2009 and supercedes all previous versions.
5.0 INTRODUCTION
5.1 Given the scale of financial and other resources involved in delivering the Winter Service and the obvious difficulties in maintaining high levels of plant utilisation for specialist equipment, it is not possible to provide the Service on all parts of the Network or ensure that running surfaces are kept free of ice or snow at all times, even on treated parts of the Network.
5.2 The Council's aim is to provide an efficient Winter Service which will permit the safe movement of traffic throughout the District and keep delays to a minimum.
5.3 This Plan is prepared to assist liaison between the Highway Maintenance staff within T&H, the Council's Street Scene Service, the Police, the Highways Agency (Department for Transport), other Council Offices including the Emergency Planning Unit and neighbouring Highway Authorities.
5.4 The Plan will be updated annually to take account of changes in policy, personnel, previous experiences, materials, plant etc.
5.5 The Council supports the Code of Practice for Maintenance Management published in July 2005 Recommendations therein have been taken into consideration in preparing this Plan.
The Winter Service is important in terms of the economy of the District and the safety of the travelling public, i.e. pedestrians, cyclists, motorcyclists, private cars, buses, the Emergency Services and goods vehicles. Delays caused by bad weather can be economically significant to the prosperity of the District.
5.7 The Service involves treating the highway to:
(i) prevent ice from forming, known as "precautionary salting" or "pre-gritting".
(ii) melt ice and snow already formed, "post-salting".
(iii) remove snow.
Bradford Council, acting as the Highway Authority, is under a statutory duty to maintain the District's adopted highway network under the Highways Act 1980 (S41). In addition, S150 places a duty on the Authority to remove snow from the surface of the highway, (where this is regarded as an obstruction) having regard to the character of the highway, the nature and amount of traffic by which it is ordinarily used and the resources of manpower, vehicles and equipment available to the Authority.
5.9 The Railways and Transport Safety Act 2003 places a duty on the Highway Authority to ensure, so far as is reasonably practicable, that safe passage along the highway is not endangered by snow and ice.
5.10 On normal working days decisions will be exchanged between our Crossflatts or Flockton Office and StreetScene office, and neighbouring authorities.
5.11 At weekends / bank holidays liaison will be on a needs basis via 24hr emergency telephone numbers.
T& H/STREET SCENE RELATIONSHIP
(OPERATIONAL ARRANGEMENTS)
6.1 The decision and control function of the Winter Service is carried out by Highway Maintenance Engineers in Transportation and Highways from their Flockton House, Bradford and Micklethwaite Lane, Crossflatts offices.
6.2 The operational works are carried out from depots throughout the District operated by Street Scene under the control of the Director of Environmental Services.
6.3 In recent years the two distinct roles have been merged and staff of both units share some of those responsibilities. This has lead to fewer staff on duty at any Action. The use of new technology provides real time information of the performance of the gritting fleet via GPS.
6.4 T&H purchases rock salt direct from the supplier on an annual basis. Street Scene takes delivery of and stockpiles salt at various depots throughout the District. These depots are located at Keighley, Denholme, Queensbury, Wakefield Road (Bradford) and Ilkley.
6.5 In response to adverse weather conditions, instructions are issued by T&H staff to Street Scene to carry out appropriate operations (Actions).
6.6 Street Scene provides the plant and labour necessary for the salting operation, controls the issue of salt and provides a 24 hour response to T&H's requirements for salting and snow clearance etc.
6.7 T&H identifies the actual roads to be treated across the District (approx 670 miles of the 1019 miles comprising the adopted road network).
During the summer of 2007 Street Scene carried out a re-evaluation of the routing of the sections of the network requiring treatment. This exercise resulted in a reduction in the number of Precautionary Salting Routes (from 26 to 23).
This year Routes have been adjusted to make the treatment time more uniform across the Network.
2 routes have been created to cater for sections of roads affected by weak bridges using a much lighter vehicle. A number of temporary 7.5 tonne and 3 tonne weight limits, imposed for safety reasons, means conventional gritters weighing a minimum of 12 tonnes cannot be used on these sections.
6.11 Special provision is also made to salt the new Guided Bus Way on Manchester Road.
6.12 In certain conditions, only roads above a certain elevation will be treated (i.e. approx 500 ft) referred to as High Level Routes. Currently there are 13 such routes.
6.13 A category of Special Winter / Ploughing Routes has been developed that will usually be salted in the afternoon prior to snow being expected in the afternoon/evening, in order to ensure strategic roads are treated before the afternoon/evening rush hour. During prolonged snowfall these routes are given priority when allocating ploughing and other resources. There are 19 such routes.
6.14 During the Medium and High Periods - (see 7.5) personnel are employed on standby to cover precautionary salting, salting and ploughing or snow clearing operations. Any of these actions can be required to commence within one hour of receipt of an instruction when conditions dictate. Hence staff must be available for call-out.
6.15 During the summer of 2005 due to safety risk assessments, a number cul-de-sacs treated in previous years have been deleted. This in turn has prompted further refinements to gritting routes to achieve a precautionary treatment time of 2½ hours maximum.
7.0 WEATHER FORECASTS
7.1 Service (Met Office)
Weather forecasts need to be accurate, detailed and delivered in a timely fashion to help us improve our Service Planning and decision-making processes.
7.1.2 To this end the Council has a contract in a partnership arrangement with Kirklees and Calderdale Councils, and the Meteorological Office (Met Office), using their Open Road Forecast facility.
Weather forecasts are provided on a daily basis via a computer link through the Viasala Bureau based in Birmingham and are also available via the Met Office website. Viasala Ltd is the company providing the Council's ice prediction system and other information available via their site includes instant updated details of current road surface and air temperatures, dew points, salt content (freezing point) and other relevant information
A 24 hour consultancy facility is also included whereby TDP staff can speak directly to the Met Office Duty Forecaster at any time day or night., or consult the Met Office website.
Additional data such as radar, precipitation forecasts and updates are available via a secure web based package with the Met Office to assist in the decision making process.
7.2 Period of Operation
7.2.1 The weather forecasting service from the Met Office will run from October 2007 to April 2008.
7.3 Information Provided
7.3.1 Forecast
The Met Office provide the “Midday” 24 hour forecasts by 11:30 am. This allows time to respond to situations where snow or ice conditions might occur in the afternoon. During the period when daily forecasts are issued the anticipated times of receipt are:
a) 11.30 hrs - a "Midday" 24 hour forecast, with extended 2-5 day forecast and forecast temperature graph.
A Forecast & Action are faxed to Street Scene before 12.30pm
b) 18.00 hrs - an Updated Forecast if conditions change.
c) 06.30 hrs - an Overnight Summary with update of forecast for next 24 hours.
Updated Forecasts are issued by the Met Office at anytime day or night when required, if conditions change from those expected.
Thermal Maps
A number of roads in the District have been thermally mapped which allows “Stepped Time Thermal Mapping” information to be viewed. This provides an hourly forecast between 22.00 hrs and 06.00 hrs of anticipated Road Surface Temperatures on the mapped network.
7.4 Forecast Procedures
7.4.1 All forecast information issued by the Met Office is accessed via the Computerised Ice Prediction System. (Icecast). Or the Met Office website
7.4.2 "Midday" Forecasts
7.4.2.1 Normal Working Days
The 24 hour forecast in text and graph formats, along with a 2-5 day extended forecast, are issued for the Council's outstation at Queensbury.
Generally, the text is "broad" covering the whole District, whereas "graphs" are site specific.
During normal working hours the decision on the instructed action is made by the Duty Controller.
The intended Action is faxed to the other T&H Office and to Street Scene. The Met Office bus companies and other stakeholders are notified of the action. The Police are also advised in advance of exceptionally severe conditions. Information on proposed actions is also exchanged with adjacent West Yorkshire Authorities and North Yorkshire County Council.
The Emergency Planning Unit and the Traffic & Highways Service will liaise to help lessen the impact of expected exceptionally severe weather conditions in the District. When appropriate they also liaise with the Police.
In exceptionally severe conditions, the Emergency Services, Bus Operators, Welfare Transport and AA Roadwatch are also notified.
7.4.2.2 Outside Normal Hours, Weekends and Bank Holidays
Forecast information is accessed by the Duty Controller via a lap top computer or other suitable equipment.
Any action instructed is notified by telephone to Street Scene's Supervisor and relevant TDP staff.
Generally the following options are considered:
a) Mild Conditions - No hazards - No action.
b) Marginal Conditions - Hazards possible but not likely or limited to specific areas / altitudes - Duty Controller to monitor, or Pre-Salt High Level / other at risk Routes only, or provide one or more Night Patrol gritter(s).
c) Severe conditions - Ice forecast - Precautionary Salt at 18.30 hrs or 05.00 hrs, or other appropriate time depending on forecast and / or developing conditions.
Severe conditions - Snow forecast. Possibility of snow during the afternoon is usually dealt with by the Special Winter Routes which are treated after lunch. These routes are shorter than normal precautionary salting routes and should be treated within one hour. Are we sure about that timing?. Snow overnight is treated in the same manner as Ice unless the volume requires that the Snow ploughing routes are given priority (see 6.13).
In all cases above, consideration will also be taken of current salt levels, operatives working times (Working hours directives) and any other factors, and may lead to other (or no) action being instructed.
7.4.3 Evening Update
The outstation forecast text and graphs are updated as appropriate by the Met Office and are available usually on the System by 18.00 hrs if conditions have/or are expected to change.
7.4.4 Morning Summary
An overnight summary together with an updated forecast for the next 24 hours is usually available by 06.30 hrs.
7.4.5 Amendments/Updates (Outside Normal Hours)
The Met Office notifies the Council's Emergency Service at CCTV Control Centre of any significant unforeseen changes to the forecast. They in turn advise the standby Duty Controller by telephone.
After considering the revised information and/or speaking direct to the Met Office Forecaster as part of the Consultancy Service, the Duty Controller will ensure any change to the proposed action is advised as 7.4.2.2.
7.5 General
Three winter maintenance periods are defined for operational purposes.
(i) High - normally December, January and February when severe conditions might be expected.
(ii) Medium - normally the majority of November and March when severe conditions may occur.
(iii) Low - normally most of October and April when severe conditions are not normally expected.
7.6 Night Patrols
7.6.1 When instructed, a dedicated bulk gritter, loaded with salt, will patrol a pre-determined route covering the whole District - usually between 22.00 hrs and 07.30 hrs. The driver will observe any changes in weather or road conditions and notify the Council's CCTV Control Centre, who in turn will notify the Duty Controller. The driver will also respond to any reports and salt any icy sections encountered on the route and treat local "known" wet spots e.g. where water tends to run off adjacent land onto the carriageway. When practicable, warning signs should be erected at either side of these locations to advise motorists of the possible danger. (See Appendix 16.10). Hourly contact should, where practicable be made by mobile phone with the Council's CCTV Control Centre giving details of location, weather conditions, road temperature and if they are salting. These calls are logged on the Night Patrol Report form and forwarded to Traffic & Highways staff the following morning. (See Appendix 16.4).
7.6.2 If the Night Patrol is prevented from travelling the predetermined Route, e.g. because of responding to incidents/reports, by up to 2 hours, the crew should advise the CCTV Control Centre. They will in turn advise the Duty Controller who will consider the deployment of an additional gritter to assist on reports, there by allowing the night patrol gritter to return to normal patrol duties.
7.6.3 If conditions are "marginal", two Night Patrols may be deployed, one covering the southern half of the District from Wakefield Road and the other in the northern part of the District from Keighley. On these occasions different specific pre-determined routes are followed relative to their own part of the District. (See Appendix 16.3).
If any problems are encountered on the Route, depending on their severity, they should be reported on the Night Patrol Control Sheet for action by the Highways staff the following morning, or if thought to be life threatening, telephoned to the Council's CCTV Control Centre to advise the Duty Controller who will decide the appropriate action.
The Duty controller may instruct that the Night Patrol shall leave set routes in order to concentrate on specific areas / altitudes or other potential hazards as appropriate.
8.0 ICE PREDICTION SYSTEM (ICECAST)
8.1 T&H Highway staff operate a computerised Ice Prediction System (Icecast). The System is linked to outstations within the Bradford District, and in other Authorities. They are also linked to the manufacturer's (Viasala) Bureau at Birmingham.
8.2 Detailed daily forecasts are accessed by work stations in the two Highways offices at Flockton House, Bradford and Micklethwaite Lane, Crossflatts.
A portable lap top computer is used by the Duty Controller on stand-by outside normal hours to access the data.
8.3 Information from the outstations is interrogated hourly by the central computer bureau at the Viasala offices in Birmingham which is also linked to the Met Office.
8.4 The information available for each out-station is accessed by the Met Office Open Road Service which provides weather forecasts in text format as well as predicted and actual road surface temperature levels, road conditions, wind speed, dew point, etc.
8.5 A Thermal Map of that proportion of the highway network which has previously been Thermally Mapped, is also provided.
9.0 IDENTIFICATION OF ROUTES FOR TREATMENT
9.1 Types of Routes
9.1.1 The Primary Salting Network identified for precautionary treatment includes all Classified Roads (A, B and C roads), heavily trafficked routes, bus routes, (including bus stations and turning circles), roads connecting isolated communities, accesses to hospitals, ambulance stations, fire stations and known trouble spots e.g. steep gradients, tight bends, exposed areas and wet spots. This network is predetermined by the T&H staff. Route plans and road lists are contained in the Winter Maintenance Manual. Individual route cards are kept in gritting vehicles.
9.1.2 The Ploughing Network includes only the reduced strategic highway network regarded as the minimum essential to keep traffic moving when severe snow conditions prevail. Generally this includes main arterial, ring roads and those linking communities.
9.1.3 High Level Routes cover those roads generally above 500 ft. and will generally be treated when a forecast predicts freezing above that altitude.
9.1.4 Other Routes include minor estate roads, footways, urban footpaths, access to Elderly Persons Homes, Sheltered Homes, Health and Day Centres and Schools etc. These are usually only dealt with in prolonged or heavy frost/snow conditions.
9.1.5 The possibility of snow during the afternoon is dealt with by the Special Winter Routes which will usually be salted in the afternoon prior to snow being expected in the afternoon/evening. These routes are shorter than normal precautionary salting routes and should be treated within one hour of commencement.
9.2 Response Time
This is the period between the decision being taken to carry out an Action and the time at which vehicles leave the depot.
This target response period is one hour, but where normal conditions prevail, the period of notice can be between 3 and 15 hours for precautionary salting.
9.3 Treatment Time
This is the period between vehicles leaving the depot and the completion of the treatment on all the Primary Salting Network. For precautionary salting this target time is maximum of 2½ hours and should be completed prior to ice forming on the network. For the Special Winter Routes, the target time is one hour. For post-salting and snow clearance the treatment time is dependent on prevailing weather and traffic conditions.
9.4 Period of Operations
These procedures will normally apply for the period October 2009 to April 2010 when staff will be on standby.
If a sudden onset of adverse weather affects the District outside the above period, the Plan will be brought into operation to deal with the situation. The actual period of operation will therefore depend on actual weather conditions
9.5 Footways
Overspill from the salting of carriageways will give some protection for contiguous cycle lanes and footways. Normal overnight frosty conditions will not therefore lead to specific treatment of footways.
In exceptional overnight conditions which give rise to “black ice”, or during continuous frost or icy conditions, priority footways in town and city centres and along selected main arterial routes may be treated along with other priority areas. These will be given consideration by the Duty Controller in the decision making process.
9.6 Subways, Steps/Ramps and Footbridges
These are treated on specific instruction by hand salting when conditions are likely to require it and resources allow.
9.7 Snow Clearance
a. Carriageways
(i) When light snow lays on carriageways up to 25 mm thick, it will be dealt with as pre-salting.
(ii) For moderate snowfalls between 25 mm and 100 mm, ploughing may be instructed to commence.
In such conditions the hierarchy described in 9.1 will apply.
Once the Primary Salting Network has been cleared, Other Routes will be treated if snow remains and as plant becomes available.
During heavy snowfalls over 100 mm. In these circumstances all available resources, including reserves, will be mobilised to keep the Ploughing routes open. Once the Ploughing routes are secure, the rest of the affected primary network will be prioritised for treatment
If conditions persist. with continuous snowfalls combined with strong winds, resources will be restricted to the predefined Ploughing Network covering a much smaller proportion of the Primary Salting Network.
(iv) Tractor ploughs, Kobotas and JCB's may also be deployed in such conditions to help clear the routes and footways
b. Footways
When conditions permit, snow will be cleared from main shopping streets and heavily used footways and other footways.
Specific route plans have been prepared for the five small Kubota tractor ploughs pulling small towed gritting units. Hand crews also deal with town and city centres, subway approaches and footbridges as appropriate. Set routes are available for this purpose, but on occasions it will be necessary to react to developing conditions / requirements in an ad-hoc manner.
c. Cycle ways
Cycle lanes on primary routes are treated at the same time as the adjacent carriageway. Short sections of `off carriageway' cycle ways which are in close proximity to footway routes cleared by Kobotas will be treated when they are deployed. Other Cycle Ways are largely inaccessible to the tractor units however it is likely that in adverse weather, cycle use is likely to be low and salting is not therefore considered to be a priority compared to footways and carriageways.
9.8 Unadopted Roads
Winter Maintenance will not be carried out on unadopted roads.
9.9 Precautionary Treatment
To be most effective, the treatment should be spread before ice forms or snow settles. Anticipating these conditions, and reacting correctly, depends on a mixture of local knowledge and experience, good local weather forecasts and an awareness of the current road condition e.g. is it wet, dry, previously treated or not etc.
If, for whatever reason, a forecast is not available and the temperature has fallen to plus 1oC, a precautionary treatment should be carried out unless:-
(i) no moisture is, or is expected, on the road.
(ii) there is enough residual salt on the road to deal with expected conditions from previous treatments.
(iii) there is enough cloud cover to suggest temperatures will not fall any further.
The use of de-icers on compacted snow/ice can result in an uneven and slippery surface. In such conditions, the use of one of the following should be considered:-
(i) 6 mm single sized abrasive of angular shape.
(ii) 5 mm sharp sand (i.e. low fines content).
For each degree drop below -5oC, the amount of salt needed to maintain the equivalent melting effect increases by some 14 gm/m2. But where traffic is reasonably heavy, little or no increase is needed until -10oC. Below -14oC rock salt ceases to be effective.
9.10 The Council use a product called Safecote for precautionary gritting. This is conventional rock salt treated with 3% molasses. The material tends to remain where it is spread, thereby providing a better solution. In snow conditions conventional 10mm rocksalt is also used.
9.11 Target Spread Rates of Salt
Precautionary Salting:
Prior to formation of frost/ice 10-15 gm/m²
prior to expected snowfall:- 20-40 gm/m²
(b) Post Salting:
(i) Ice already on the road 20 - 30 g/m2
(ii) Snow already on the road in excess of 30 mm:-
ploughing and salting up to 40 gm/m²
(c) Hard Packed Snow and Ice:
(i) Air temperature above -5oC:-
successive salting 20-40 gm/m²
(ii) Air temperature below -5oC:-
gritting with single size abrasive aggregate (not exceeding 6 mm), or 5 mm sharp sand.
9.12 Snowploughing
Snowploughing will commence when conditions dictate, normally when a minimum of approximately 50mm to 75mm of snow is on the road. Ploughing on dual carriageways will often be tandem ploughing utilising two vehicles where traffic conditions allow.
9.13 Road Closures
Should temporary closure of roads be necessary to facilitate snow clearing operations, the emergency road closure procedure should be followed.
9.14 Salt Bins
Salt Bins are located at strategic points throughout the District, on or adjacent to the highway, to assist in areas where problems have been encountered in previous years both on and off recognised routes. They are filled at the start of the winter period and replenished as necessary throughout the winter period. The total number of salt bins in use throughout the District is approx 600. This has been determined as the maximum number that can be serviced within current resources. The criteria for the installation of grit bins are that :
a) the road should not be on a gritting route;
b) the gradient should be more than 10%.
There are a few salt bins that do not meet these criteria but remain on the network for historic reasons.
9.15 Black Spots/White Spots
Special arrangements apply to treat specific locations where serious problems have occurred in previous winters during snow conditions. These comprise the siting of large capacity grit bins at strategic locations where operatives can be deployed to assist traffic by hand spreading of salt. Further sites are also included where normal sized grit bins are located. See Appendix 16.8 and 16.9.
When severe snow is forecast the T&H staff will contact Urban Traffic Control (UTC) asking them to implement the Snow Plan Traffic Management Procedure. Here priority is given to traffic on arterial routes out of the city at the expense of side road / ring road traffic. If UTC determine no improvement in traffic flow on their cameras resulting from the adjusted traffic signal timings, they will revert to normal signal timings.
If the above traffic management procedure fails, the deployment of staff to manually control traffic at as many of the strategic junctions as possible, will be considered by the Police on an approach by the Council's Emergency Planning Unit.
REPORTING PROCEDURES
10.1 Action
10.1.1 During normal working hours, the Duty Controller is responsible for deciding the Action across the whole District appropriate to the daily weather forecast information received around 11.30 hrs. The decision, and any reasons for that decision, are written on the forecast sheet which is filed for record purposes.
The Action is faxed to Street Scene and the Bradford/Crossflatts T&H Office. T&H Supervisory staff in Bradford and Crossflatts are informed. Other Units are also advised if appropriate when severe conditions are forecast.
At weekends and Statutory Holidays the Action is determined by the Duty Controller on call on a rota basis, who has a lap top computer available. Standby staff are advised by telephone of the action required.
10.1.2 Emergency Planning Unit
The Council's Emergency Planning Unit (E.P.U.) is faxed a copy of the Forecast and the Extended 2-5 Day Forecast along with the appropriate Action on Monday afternoon each week during the winter period.
If severe conditions are expected, they will be advised of the proposed Action on a daily basis.
In such severe conditions, the "Snow Section" of the Council's Severe Weather Plan will be brought into action. Where there is threat to life, support will be requested through the EPU.
10.1.3 West Yorkshire Transport Services
The West Yorkshire Transport Services Section at Shearbridge Depot is advised on a daily basis if weather conditions are likely to adversely affect the service provided to their clients. A Duty Supervisor will also advise that Section on problem areas if conditions deteriorate during the night/early morning.
Reciprocal arrangements are in place for Welfare coach drivers to advise the Traffic & Highways Unit of localised difficulties/ problem areas encountered on their routes.
Bus Operators
In advance of heavy snow, Bus Operators in Bradford and Keighley should be advised.
Reciprocal arrangements are in place for bus drivers to report problem areas via their Control Rooms.
10.2 Monitoring
10.2.1 Depot Staff complete a Winter Service Control Sheet confirming the Routes covered, Gritter Driver, vehicle registration and Fleet No, the times the vehicle left and returned to the depot, the time salting was completed and the amount of salt used. Note is also made of any breakdowns, the Council's performance, routes checked etc and defects/problems encountered on the network for follow up action. A copy of Form T/135/QP-09.56.F01 is attached at Appendix 16.5.
All Council gritters are fitted with the Exactrak tracking/performance monitoring equipment which can be interrogated in either real time or retrospectively by supervisory staff to ensure gritting is/ has taking place and at the correct rate of spread etc.
10.2.2 During the Action, staff carry out checks on gritting routes to ensure compliance with the Instruction and ensure, as far as is practicable, sections of gritting network have not omitted.
10.2.3 During Snow Conditions resources are targeted to the areas of greatest need.
10.2.4 When the Night Patrol is deployed a Night Patrol Report Form T/135/QP-09.56.F02 is completed by the Council's CCTV Service and forwarded to Highway Maintenance staff the following day. (See Appendix 16.4).
PERSONNEL
11.1 Responsibilities
11.1.1 Duty Controller
a) Out of Hours
The Controller on call, on a weekly rota basis, will interrogate the Ice Prediction System outside normal working hours using the portable lap top computer or other device. He will decide the appropriate action and instruct street scene managers accordingly.
The Council's Emergency Planning Unit will be advised if severe conditions are forecast.
If conditions change during the night, the Met Office advise the Authority via the Council's CCTV Room, who in turn advise the Duty Controller by telephone. He will either interrogate the Ice Prediction System at home or speak direct to the Met Office to determine if additional action is required.
b) Normal Office Hours (see 10.1.1.)
Contact Officer (Normal Office Hours) (During Prolonged/Severe Conditions)The T&H Contact Officer nominated on the weekly rota will act as the single point of contact for all agencies during normal working hours when extreme conditions prevail.
He will be advised of any proposed actions during the day and will be debriefed by 09.00 hrs on any actions taken during the previous night.
Duty SupervisorsThe Duty Supervisors will receive instructions from the Duty Controller/Street Scene Manager of any proposed action, normally by 12.00 hrs. They in turn notify the T&H Inspector in each Division. During actual treatments they will co-ordinate the activities of themselves and the Duty Inspectors and keep the Duty Controller advised of activities and conditions after any action. They will advise the Welfare Transport Section if conditions are likely to adversely affect their Service and also advise Bus Operators at Bradford and Keighley.If appropriate, they will agree with Street Scene to provide specific plant to remain on duty after a precautionary grit to deal with problems on the network.If conditions are likely to cause disruption to traffic during the morning peak a Duty Supervisor should advise the Duty Controller by 06.00 in order to keep the media informed via AA Roadwatch.They will also complete the Winter Service Diary held for each Depot, as a record of conditions during the Action, problems encountered, routes checked by themselves and the Inspectors and any other problems across the District.
Hazards, e.g. running water etc, will be investigated and dealt with positively where possible during the grit. Alternatively appropriate temporary signs will be erected to warn traffic approaching the hazard overnight, with a view to positive action to remedy the defect on the next working day.
11.1.4 The Duty Inspector will patrol a specific proportion of the District, which will at some stage cover several Routes to ensure the service provided by the gritters is adequate.
They will liaise with their appropriate Supervisor/Depot by mobile phone to arrange for any other areas to be treated.
They will investigate problems e.g. running water etc encountered on the network or arrange appropriate temporary signing and guarding. Such incidents will be reported to the Supervisor and logged in the Diary.
T&H/Street Scene CommunicationsIn severe weather conditions the Contact Officer will be the T&H representative nominated to hold a daily conference with Street Scene Contact to ensure all parties are aware of the possibilities regarding conditions and corresponding actions.
11.1.6 Duty RotaAll Supervisory Staff on duty are shown on the Weekly Rota, a copy of which is shown in Appendix 16.2.
11.1.7 The Council's Emergency ServiceThe CCTV service is run by the T&H Business Services Unit. It covers all calls for Council operational services, including the Highway Winter Service, outside normal working hours. Staff are available on (telephone 01274 431000). They act as the single point of initial contact between the Met Office and the Duty Controller on call outside normal working hours. They also advise the Controller of any significant increase in reports from the Police or general public in adverse conditions. Minor reports are advised direct to the Night Patrol Gritter by mobile phone for action.
11.1.8 The Night Patrol CrewThe Night Patrol Crew make hourly contact with the CCTV Room by mobile phone during their tour of duty advising of their actions and weather conditions. These are logged by CCTV staff on the Night Patrol Report Form T/135/QP-09.56.F02. (See Appendix 16.4.) The crew respond to any reports from the Police or general public for assistance received by the Council's Emergency Service.If problems e.g. running water etc are encountered during the patrol, these must be salted at the time and reported to their Supervisor at the end of the shift. If judged to be serious (and require special action/investigation) they should be reported to the Duty Controller via the Emergency Room.
11.1.9 Gritter DriversIf problems e.g. running water, ice accumulations etc are encountered by drivers during an Action, these must be reported as soon as possible to the Duty Supervisor so that investigation/appropriate action can be arranged without delay.
12.0 PLANT AND VEHICLES
12.1 Street Scene provides plant and vehicles required for the winter service, and is responsible for appropriate maintenance and servicing arrangements including those supplied via sub-contractors
13.0 SALT
13.1 The purchase and maintenance of adequate stockpiles of salt is the responsibility of T&H.
13.2 The management of salt and loading of gritters at depots is the responsibility of Street Scene during normal hours or the Duty Supervisor outside normal working hours.
14.0 MEDIA COMMUNICATIONS
14.1 During periods of snow fall or extensive ice conditions, the media are particularly interested in road conditions.
14.2 Communications with local radio and television stations and press releases to newspapers etc will generally be dealt with by the Assistant Director (Transportation & Highways) or the Duty Controller in conjunction with the Council's E.P.U / Press Office.
14.3 The Contact Officer (Normal Working Hours) will act as the focal point of contact for T&H in severe weather conditions.
14.4 Where conditions are likely to cause disruption to traffic during the morning peak the Nominated Duty Supervisor should advise the Controller by 06.00 hrs in order to keep the media informed via AA Roadwatch.
14.5 The Nominated Duty Supervisor must telephone the Contact Officer by 09.00 hrs giving details of any roads which are blocked or where conditions are causing difficulties.
PERFORMANCE MONITORING AND REVIEW
15.1 Performance monitoring will be undertaken by T&H and Street Scene staff. The results will be used in formulating the following year's Winter Service Policy and Operational Plan.
15.2 Performance during the season will be reviewed under the following headings:-
i) T&H Operations.ii) Street Scene Operations.iii) Forecasting Service.iv) Ice Prediction Equipment.
16.0 APPENDICES
16.1 Plan - Bradford Metropolitan District. (Depots and Sensor Sites)
16.2 Staff Duty Rota.
16.3 Night Patrol Routes.16.4 Night Patrol Report.16.5 Winter Service Control Sheet.16.6 Not used
16.7 Telephone Contacts - Outside Organisations16.8 Black Spots/White Spots Procedure16.9 Not used16.10 Wet Spots
20
WINTER PLAN 2009/10
Sept 2009
WINTER PLAN 2009/10
Sept 2009

WINTER SERVICE OPERATIONAL PLAN 2009 - 2010 CLEAN.doc-1
THE
BRADFORD WINTER SERVICE POLICY AND OPERATIONAL PLAN
2009/2010
PLEASE DO NOT CIRCULATE
THE DEPARTMENT OF REGENERATION
TRAFFIC & HIGHWAYS SERVICE
δ