This is an HTML version of an attachment to the Freedom of Information request 'Cost of maintaining Central Heating and Water Boiler-Field Court NW3'.
Date: 18 January 2010 
Your Reference:  
  
Our Reference: 5824024 
Housing and adult social 
care
 
Enquiries to: Peter Williams 
London Borough of Camden 
 
38-50 Bidborough Street 
Mr. Peter Jones 
London 
[FOI #26478 email] 
WC1H 9DB 
  
Tel: 020 7974 4372 
[email address]
Fax 6472 
  
Textphone: 020 7974 6866 
www.camden.gov.uk  
  
  
  
Dear Mr Jones 
Freedom of Information Act 2000 
Thank you for your request for information, received on 5 January 2010. You requested: 
Could you please provide me information in relation to the cost of maintaining the 
communal central heating and hot water boiler at 'Field Court,' London NW3 

 
over the last 5 years. Please 'break down' the cost into both: routine or pre-planned 
maintenance costs and emergency or 'call out' costs 

Please find this information attached in the form of two reports. The first summarises the 
Planned Preventative Maintenance and Inclusive Responsive Repairs Contract costs for 
Field Court District Heating.  The second details the non-term costs which fall outside of the 
inclusive contract. Please note Emergency and 'call out' costs are not paid for separately, 
rather certain works which are additional to the inclusive contract.  These are shown in the 
second spreadsheet as those orders with a cost greater than zero.  (Those at zero are 
covered by the inclusive payments made as detailed in the first attachment). 
We hope that the information is useful to you. 
Personal information relating to other residents and individual employees or contractors has 
been redacted. This is because personal information is exempt from release under the 
terms of the Act. 
The exemption that applies is: 
Section 40(2): Personal information 
This exemption applies because the information requested contains personal information, 
as defined by the Data Protection Act 1998, and the release of this information would 
breach the first principle, which states firstly that data should be processed fairly and 
lawfully. Secondly, certain conditions for processing must be satisfied. The conditions for 
processing are found in Schedules 2 and 3 of DPA98. At least one Schedule 2 condition 
must be satisfied for processing to be in accordance with the first principle. 
In the Council’s view these conditions have not been satisfied and the information is 
therefore exempt from release under the Act. In this case releasing the information into the 
public domain would constitute or could facilitate an unwarranted invasion of privacy. 

This exemption is absolute and this letter constitutes a refusal notice under the terms of the 
Act. 
Please note the information is still covered by copyright legislation. You are not authorised 
to re-use this information for commercial or research purposes as defined by the Re-Use of 
Public Sector Regulations 2005. If you do wish to re-use this information please contact the 
Freedom of Information Team, First Floor, 3-5 Cressy Road, London NW3 2ND, who will 
assess your request. 
If you are dissatisfied with this response and wish to appeal, please write to Peter Swingler, 
Freedom of Information Appeals Panel, Central Complaints Unit, Camden Town Hall, Judd 
Street, London WC1H 9JE and your complaint will be dealt with through our Internal 
Review procedure. 
If you are still not satisfied following the Internal Review, you have a right to appeal to the 
Information Commissioner. He can be contacted at: 
Information Commissioners Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 
Telephone: 01625 545 700 
www.informationcommissioner.gov.uk 
Yours sincerely 
  
  
Peter Williams 
Freedom of Information & Data Protection Officer 
[email address] 

PPM and Responsive Repairs Inclusive Contracts
Responsive  Monthly 
Yearly PPM Repairs
Breakdown
2009/2010 - To date
April
May
June
July
Aug
Sept
Oct
PPM
Repairs PPM
Repairs PPM
Repairs
PPM
Repairs PPM
Repairs PPM
Repairs PPM
Repairs
FIELD COURT 1129.06
572.04
94.09
47.67
94.09
47.67
94.09
47.67 94.09
47.67
94.09
47.67
94.09
47.67 94.09
47.67
FIELD COURT 188.18
95.34
15.68
7.95
15.68
7.945
15.68
7.95 15.68
7.95
15.68
7.95
15.68
7.95 15.68
7.945
FIELD COURT 188.18
95.34
15.68
7.95
15.68
7.945
15.68
7.95 15.68
7.95
15.68
7.95
15.68
7.95 15.68
7.945
FIELD COURT 2110.31
1239.42
175.86
103.29 175.86 103.285 175.86
103.29 175.86 103.29
175.86 103.29
175.86
103.29 175.86 103.285
3615.73
2002.14
301.31
166.85 301.31
166.85 301.31
166.85 301.31 166.85
301.31 166.85
301.31
166.85 301.31
166.85
2008/2009 - Post Partnering 13 Oct 09 - March 2010
FIELD COURT 582.11
267.57
57.67
29.22
FIELD COURT 88.02
44.59
9.61
4.87
FIELD COURT 88.02
44.59
9.61
4.87
FIELD COURT 987.08
579.73
107.78 63.30
1745.23
936.48
184.67
102.26
2008/2009 - PRE-PARTNERING - APRIL 08 - 12 Oct 09
FIELD COURT 2108.12
330.06
330.06
330.06
330.06
330.06
330.06
127.76
FIELD COURT 178.01
27.87
27.87
27.87
27.87
27.87
27.87
10.79
FIELD COURT 178.01
27.87
27.87
27.87
27.87
27.87
27.87
10.79
FIELD COURT 1067.92
167.20
167.20
167.20
167.20
167.20
167.20
64.72
3532.06
553.00
553.00
553.00
553.00
553.00
553.00
214.06
2007/2008 
FIELD COURT 3804.72
317.06
317.1
317.06
317.06
317.06
317.06
317.06
FIELD COURT 321.24
26.77
26.77
26.77
26.77
26.77
26.77
26.77
FIELD COURT 321.24
26.77
26.77
26.77
26.77
26.77
26.77
26.77
FIELD COURT 1927.32
160.61
160.6
160.61
160.61
160.61
160.61
160.61
6374.52
531.21
531.2
531.21
531.21
531.21
531.21
531.21
2006/2007
FIELD COURT 3637.32
303.11
303.1
303.11
303.11
303.11
303.11
303.11
FIELD COURT 307.08
25.59
25.59
25.59
25.59
25.59
25.59
25.59
FIELD COURT 307.08
25.59
25.59
25.59
25.59
25.59
25.59
25.59
FIELD COURT 1842.6
153.55
153.6
153.55
153.55
153.55
153.55
153.55
6094.08
507.84
507.84
507.84
507.84
507.84
507.84
507.84

PPM and Responsive Repairs Inclusive Contracts
Responsive 
Yearly PPM Repairs
2009/2010 - To date
Nov
Dec
Jan
Feb
March
PPM
Repairs PPM
Repairs PPM
Repairs
FIELD COURT 1129.06
572.04
94.09
47.67
94.09
47.67
94.09
47.67
94.09
47.67
94.09
47.67
FIELD COURT 188.18
95.34
15.68
7.95
15.68
7.95
15.68
7.95
15.68
7.95
15.68
7.95
FIELD COURT 188.18
95.34
15.68
7.95
15.68
7.95
15.68
7.95
15.68
7.95
15.68
7.95
FIELD COURT 2110.31
1239.42
175.86
103.29
175.86
103.29
175.86 103.29
175.86 103.29 175.86 103.29
3615.73
2002.14
301.31
166.85
301.31
166.85
301.31 166.85
301.31 166.85
301.31
166.85
2008/2009 - Post Partnering 13 Oct 09 - Ma
FIELD COURT 582.11
267.57
94.09
47.67
94.09
47.67
94.09
47.67
94.09
47.67
94.09
47.67
FIELD COURT 88.02
44.59
15.68
7.95
15.68
7.95
15.68
7.95
15.68
7.95
15.68
7.95
FIELD COURT 88.02
44.59
15.68
7.95
15.68
7.95
15.68
7.95
15.68
7.95
15.68
7.95
FIELD COURT 987.08
579.73
175.86
103.29
175.86
103.29
175.86 103.29
175.86 103.29 175.86 103.29
1745.23
936.48
301.31
166.85 301.31
166.85
301.31 166.85
301.31 166.85 301.31 166.85
2008/2009 - PRE-PARTNERING - APRIL 08
FIELD COURT 2108.12
FIELD COURT 178.01
FIELD COURT 178.01
FIELD COURT 1067.92
3532.06
2007/2008 
FIELD COURT 3804.72
317.06
317.06
317.06
317.06
317.06
FIELD COURT 321.24
26.77
26.77
26.77
26.77
26.77
FIELD COURT 321.24
26.77
26.77
26.77
26.77
26.77
FIELD COURT 1927.32
160.61
160.61
160.61
160.61
160.61
6374.52
531.21
531.21
531.21
531.21
531.21
2006/2007
FIELD COURT 3637.32
303.11
303.11
303.11
303.11
303.11
FIELD COURT 307.08
25.59
25.59
25.59
25.59
25.59
FIELD COURT 307.08
25.59
25.59
25.59
25.59
25.59
FIELD COURT 1842.6
153.55
153.55
153.55
153.55
153.55
6094.08
507.84
507.84
507.84
507.84
507.84

Non Term Works
Year : 2,010
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
 Field Court- Remedy no heating or hot water - 
 
 
 attending; pls attend 06/01 
Kinetics (District)
APO
890703/2
PM**
05/01/2010
05/01/2010
£0.00
  
Kinetics (District)
APO
893809/1
Tenant from 
 reports no heating / hot water
02/01/2010
02/01/2010
£0.00
JANUARY   2,010
No. of jobs : 2
Sum:
£0.00
 Total number of orders issued for 2,010 : 2 Job/s
Sum:
£0.00
Year : 2,009
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
 Field Court, 77 Fitzjohn's Avenue - Remedy/overhaul all rad valves in 
 
Check next column
SEA
480046/1
dwelling as they cannot be regulated. tel 
24/02/2009
24/02/2009
£0.00
FEBRUARY  2,009
No. of jobs : 1
Sum:
£0.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
please remove hot water cylinder and refix after plaster repaires to 
 tel 
Check next column
SEA
487911/1
11/03/2009
11/03/2009
£0.00
REFIX (
, Field Court) thermostat /heating control knob it has fallen off 
    
Check next column
SEA
491371/1
from its place. tnt 
 reported
18/03/2009
18/03/2009
£0.00
MARCH     2,009
No. of jobs : 2
Sum:
£0.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
Kinetics (District)
APO
505892/1
Seaflame: To supply and install new gas safety. Field Court
16/04/2009
28/04/2009
£1,784.40
Kinetics (District)
APO
511326/1
 reports no heating - 
27/04/2009
27/04/2009
£0.00
Kinetics (District)
APO
512737/1
No heating / no hot water in block
29/04/2009
29/04/2009
£0.00
Kinetics (District)
APO
512937/1
Remedy no heating and hot water or gas for cooking reported by flat 
30/04/2009
30/04/2009
£0.00
    
Kinetics (District)
APO
513016/1
reporting no hot water in property - 
30/04/2009
30/04/2009
£0.00
APRIL     2,009
No. of jobs : 5
Sum:
£1,784.40
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
 - still waiting for tel call from 
seaflame, for the 3 days
 ** pls call tnt b4 9.00 am today  
Kinetics (District)
APO
491587/2
13/05/2009
13/05/2009
£0.00
Please remove the hot water cylinder so DPC works caN BE DONE ON 
THE 1/06/09 AND REFIT ON THE 03/06/09 
 FIELD COURT TEL 
      
Kinetics (District)
APO
522830/1
21/05/2009
21/05/2009
£385.00
MAY       2,009
No. of jobs : 2
Sum:
£385.00

Non Term Works
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
 FIELD CT REPORTS CONSTANT BUZZING NOISE FROM 
     
Kinetics (District)
APO
532321/1
BOILER HOUSE KEEPING THEM AWAKE AT NIGHT
09/06/2009
09/06/2009
£0.00
JUNE      2,009
No. of jobs : 1
Sum:
£0.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
     
Kinetics (District)
APO
546857/1
 Remedy no Hot water - 
07/07/2009
07/07/2009
£0.00
JULY      2,009
No. of jobs : 1
Sum:
£0.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
Kinetics (District)
APO
838296/1
 Field Court. Remedy no hot water in property
30/09/2009
30/09/2009
£0.00
SEPTEMBER 2,009
No. of jobs : 1
Sum:
£0.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
  
Kinetics (District)
APO
847928/1
 Rehang the hall radiator and leave in correct working order.
15/10/2009
15/10/2009
£0.00
OCTOBER   2,009
No. of jobs : 1
Sum:
£0.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
Kinetics (District)
APO
873681/1
No heating or hot water.
27/11/2009
27/11/2009
£0.00
 Field Court, 77 Fitzjohn's Avenue, reporting no heating  
 
 
Kinetics (District)
APO
873925/1
29/11/2009
29/11/2009
£0.00
NOVEMBER  2,009
No. of jobs : 2
Sum:
£0.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
Kinetics (District)
APO
876265/1
 
 two rads not working.
02/12/2009
02/12/2009
£0.00
 Field Court, remedy no heating to upstairs of property. 
 
Kinetics (District)
APO
876408/1
02/12/2009
02/12/2009
£0.00
Kinetics (District)
APO
883917/1
 field court reports rads to property are not getting hot
14/12/2009
14/12/2009
£0.00
 Field Court- Remedy no heating, 
  - 
Kinetics (District)
APO
884895/1
15/12/2009
15/12/2009
£0.00
tenant 
field court reports radiators not coming on in property. 
Kinetics (District)
APO
885394/1
16/12/2009
16/12/2009
£0.00
Kinetics (District)
APO
887276/1
field court 77 fitzjohns avenue 
18/12/2009
18/12/2009
£0.00
 77 FITZJOHN AVENUE reports insufficient heating would like the 
temperature from boiler house turned up as radiator is not warm enough in 
Kinetics (District)
APO
888409/1
property. 
21/12/2009
21/12/2009
£0.00
Kinetics (District)
APO
888552/1
 Field Court reports low heat and low temp hot water
21/12/2009
21/12/2009
£0.00
REMEDY NO HEATING OR HOT WATER TO 
 FIELD COURT, 
Kinetics (District)
APO
889700/1
CALL 
22/12/2009
22/12/2009
£0.00
 Field Court- Remedy no heating or hot water, tenant just moved into 
property  - TNT 
 
 
Kinetics (District)
APO
890703/1
23/12/2009
23/12/2009
£0.00
DECEMBER  2,009
No. of jobs : 10
Sum:
£0.00
 Total number of orders issued for 2,009 : 26 Job/s
Sum:
£2,169.40

Non Term Works
Year : 2,008
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
   
Check next column
SEA
375290/1
TNT FROM 
GOT A RAD LEAK
04/08/2008
04/08/2008
£0.00
AUGUST    2,008
No. of jobs : 1
Sum:
£0.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
Check next column
SEA
390981/1
 CALLED TO REPORT LEAK ON RADIATOR. 
.
08/09/2008
08/09/2008
£0.00
SEPTEMBER 2,008
No. of jobs : 1
Sum:
£0.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
Check next column
SEA
403262/1
 fields please remedy defective rad in bedroom tel no
03/10/2008
03/10/2008
£0.00
 77 FIELD COURT NO HOT WATER.TNT'S C/O NO: 
 
  
Check next column
SEA
403263/1
PLEASE REMEDY
03/10/2008
03/10/2008
£0.00
OCTOBER   2,008
No. of jobs : 2
Sum:
£0.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
REMEDY  X2 DEFECTIVE RADIATORS NOT HEATING UP **
 
 
Check next column
SEA
435679/1
 GIVE TIME***
02/12/2008
02/12/2008
£0.00
 
 field please remedy no hot water  and rads not working well tel no 
 
Check next column
SEA
439429/1
08/12/2008
08/12/2008
£0.00
DECEMBER  2,008
No. of jobs : 2
Sum:
£0.00
 Total number of orders issued for 2,008 : 6 Job/s
Sum:
£0.00
Year : 2,008
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
SHUT DOWN HOT WATER SYSTEM TO THE THE BLOCK SO
 
    
Check next column
SEA
313400/1
 CAN RENEW HER STOPCOCKS TEL 
19/03/2008
19/03/2008
£86.00
MARCH     2,008
No. of jobs : 1
Sum:
£86.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
Check next column
SEA
324785/1
REMEDY NO HEATING TO 
,  
16/04/2008
16/04/2008
£0.00
    
Check next column
SEA
324922/1
 REPORTS NO HOT WATER AND HEATING C/O 
16/04/2008
16/04/2008
£0.00
APRIL     2,008
No. of jobs : 2
Sum:
£0.00
 Total number of orders issued for 2,008 : 3 Job/s
Sum:
£86.00

Non Term Works
Year : 2,007
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
REMEDY NO HEATING OR HOT WATER IN THE BLOCK. REPORTED BY 
 PELASE CALL IN TODAY 
     
Check next column
SEA
193724/1
6/7/06
06/07/2007
06/07/2007
£0.00
JULY      2,007
No. of jobs : 1
Sum:
£0.00
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
  
Check next column
SEA
230465/1
Remedy defective heating - reported by 
01/10/2007
01/10/2007
£0.00
OCTOBER   2,007
No. of jobs : 1
Sum:
£0.00
 Total number of orders issued for 2,007 : 2 Job/s
Sum:
£0.00
Year : 2,006
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
   
Check next column
SEA
53942/1
REMEDY NO HEATING REPORTED BY 
17/08/2006
17/08/2006
£0.00
AUGUST    2,006
No. of jobs : 1
Sum:
£0.00
 Total number of orders issued for 2,006 : 1 Job/s
Sum:
£0.00
Year : 2,008
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
TENANT OF 
 CALLED TO REPORT NO HEATING AND HOT 
    
Check next column
SEA
324871/1
WATER. TEL. 
16/04/2008
16/04/2008
£0.00
APRIL     2,008
No. of jobs : 1
Sum:
£0.00
 Total number of orders issued for 2,008 : 1 Job/s
Sum:
£0.00
Year : 2,007
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
     
Check next column
SEA
193926/1
TNT IN 
 REPORTS NO HOT WATER
06/07/2007
06/07/2007
£0.00
JULY      2,007
No. of jobs : 1
Sum:
£0.00
 Total number of orders issued for 2,007 : 1 Job/s
Sum:
£0.00
Year : 2,008
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
 REPORTS NO HEATING AND HOT WATER IN FLAT. TEL. 
    
Check next column
SEA
324815/1
16/04/2008
16/04/2008
£0.00
APRIL     2,008
No. of jobs : 1
Sum:
£0.00
 Total number of orders issued for 2,008 : 1 Job/s
Sum:
£0.00
Year : 2,008

Non Term Works
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
NO HEATING OR HOT WATER TO THE WHOLE BLOCK SINCE 
    
Check next column
SEA
324807/3
YESTERDAY. REPORTED BY 
16/04/2008
16/04/2008
£0.00
APRIL     2,008
No. of jobs : 1
Sum:
£0.00
 Total number of orders issued for 2,008 : 1 Job/s
Sum:
£0.00
Year : 2,007
Assigned 
Issued Month
SubContractor
Contractor Site
Works Order Ref
Description
Raised Date
Authorised Date
Estimated Cost
 
Check next column
SEA
255797/1
 REPORTS NO HOT WATER - 
21/11/2007
21/11/2007
£0.00
NOVEMBER  2,007
No. of jobs : 1
Sum:
£0.00
 Total number of orders issued for 2,007 : 1 Job/s
Sum:
£0.00